We’re all adapting to the new realities being created by the Coronavirus pandemic. With social distancing practices and even stay-at-home orders in place in many parts of the country, people are seeking out ways to stay connected to their loved ones and fight against isolation.

Wireless devices can offer you the next best thing to being there. If you use an Android smartphone, iPhone or most tablets, including our GrandPad device, you have apps right at hand that can keep you face-to-face with family and friends at any time. Here are some of the most popular, and easiest-to-use, ways to stay in touch.

  • Google offers two video calling apps that can be used on both Android devices or iPhones. Duo offers video calling with up to 8 people at once. It also lets you create video messages which you can leave for your friends to brighten their day. Duo was designed as a replacement for the older Hangouts app, which still provides valuable tools like group texting and video calling with up to 10 contacts.
  • FaceTime works exclusively between Apple iOS devices, including iPhones, and if you’ve got an Apple-based group you want to connect with, it can accommodate up to 32 people on a Group FaceTime video chat at once.
  • WhatsApp is a popular and widely-used messaging app available for free from both the Apple App Store for iPhone users, and the Play Store for Android. It allows users to send text messages and voice messages, make video calls, and share images with up to 4 people at once.
  • Considered the “Granddaddy” of video chat apps, Skype connects up to 50 people on a video call. It’s available for free for both Android and iPhone users.
  • For social media users, Facebook Messenger can be used for video and audio calling of groups of up to 6 people. There is also a version of the Messenger app for kids, tied to a parent, grandparent or other adult account with the ability to add only trusted connections and monitor exchanges
  • If you need a solution for an older loved one who is new to using technology, consider our GrandPad tablet. It offers modern conveniences like video calling and messaging with the simple tap of a button. They’ll be connected in no time using the intuitive touchscreen navigation with large buttons for easy viewing. GrandPad does not require Wi-Fi so it can be used right out of the box and is set-up for ease of use.  Plus, it’s available with fast, free shipping.

Though we may be spending more time physically apart in the coming days and weeks, we can still enjoy the comforts of smiling, familiar faces with any of these terrific options.


  1. Mana says

    If I used Google Maps would this cost me more money?
    I’m interested in a long trip.

    reply to Mana

  2. Vena Amp. says

    Would like to set up ”Personal Hotspot” without additional charges on the upgraded current plan. Is this possible to enable on both shared phones to a tablet? If not, I’ll need other option soon for training/learning purpose.
    Thank you.

    reply to Vena

    • Nicole at Consumer Cellular says

      Hi Vena, you can have the Personal Hotspot feature enabled on your line by calling us at 888-345-5509. While it doesn’t cost extra to enable it, it will use the data from your Connect plan. Additionally, this can be used to connect a Tablet to the internet, as it’ll connect to the hotspot like it would with Wi-Fi.

      reply to Nicole

    • Dawn Hintz says

      Would a personal hotspot allow u to connect to the internet using a Apple computer if I have a Apple phone

      reply to Dawn

  3. e.k says

    i was wondering if you would let seniors. vets. disabled people on fix income that owe 1 year or less on their phones $300 and under be paid in full since income is limited thanks and hard to come by now.. just a idea

    reply to e.k

    • Nicole at Consumer Cellular says

      Thank you for taking the time to post, E.k. I definitely appreciate the feedback and will pass it along.

      reply to Nicole

      • Susan says

        So did you really pass the question posed by E. K.? As much as I love Consumer Cellular, it doesn’t seem as if y’all are going the “extra mile” for your clients…

        reply to Susan

        • Hi Susan, thanks for your post. I do see that we followed up with E.K., for clarification, their request is something that we’re not offering at this time but the suggestion has been sent on to be reviewed for moving forward in the future. If there is anything else we can assist with or address, please let us know.

          reply to Jacob

  4. Marjorie Cochran says

    I have a question regarding billing…..I added four new lines in January…I know I missed the cut off for the December promo. And was ahead of the March promo
    Just wondering if I would qualify for any new lines. I thought there was a $10.00 promo to add a new line??

    Thank you for any help.

    reply to Marjorie

  5. Dodie says

    My grandma has a Grandpad I sent with her to Oregon Veterans Home in Lebanon Oregon. She is 98 years old and had a stroke last June. She loves the Grandpad because all she has to to is push buttons to contact family and friends. The home she is in has 15 cases of covid 19. She wants to talk to her friends in the care facility but she can’t because of quarantine that is keeping the virus from spreading. I am very thankful for the Grandpad device.
    There are 151 veterans residing in the home, I wish they all had one because while they have Skype it’s more complicated than Grandpad. Fabulous device!

    reply to Dodie

  6. Brenda Jackson says

    Are you opening “limited time” plans to “unlimited” during this stressful time? I’m in Florida & my sister, who has your limited service is in Ohio in hospital…her room phone cannot call long distance, she can only call me & other sister (in California) on her cellphone. Please help.

    reply to Brenda

  7. Paula says

    does anyone know how to take my MOTO G-7 off “emergency”?
    it keeps saying that and requiring a password.

    Thanks for any help

    reply to Paula

  8. Lisa Green says

    Do you have an unlimited data plan?? If yes how much does it cost? I can get it on another plan for $45 a month but would have to get a new phone. Dont want to change plans. Thanks Lisa Green

    reply to Lisa

  9. Gail Ruggieri says

    I need to replace my phone, mine fell out of my pocket and cracked

    reply to Gail

  10. Judy says

    Help! I have been getting voicemail and I can’t read it. The message keeps saying to enter my password and I don’t know what that is?

    reply to Judy

  11. Debra Meadows says

    Are you helping anyone who has consumer Cellular who cannot pay their phone bill. Would you turn off their service if they couldn’t pay.

    reply to Debra

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