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Image of 16 J.D. Power trophies accompanied by an article explaining how we were awarded "#1 in Customer Service among Wireless Value MVNOs".
Pop the cork and let the celebrations begin. It’s time to revel in the sweet taste of victory because we’ve done it again. We are thrilled to announce that we’ve been crowned “#1 in Customer Service among Wireless Value MVNOs” for an astounding 16th consecutive time by J.D. Power. With their unparalleled expertise in...
We’re proud of our reputation for providing the best customer service experience in the wireless industry. In fact, we have proof that our service truly earns a “10”! Consumer Cellular has been honored for the 10th consecutive time by J.D. Power as “#1 in Customer Service among Wireless Value MVNOs.” “MVNO” is another way...
Consumer Cellular has been honored with our ninth consecutive award from J.D. Power for being “#1 in Customer Service among Non-Contract Value Wireless Providers.” Across all channels in J.D. Power’s 2020 U.S. Wireless Customer Care Performance Study—Volume 2, Consumer Cellular earned a cumulative score of 871 out of a possible 1,000 points—the highest score...