Customer Service Archive

We’re proud to announce that Consumer Cellular has been honored for the 8th consecutive time by J.D. Power as “#1 in Customer Service among Non-Contract Value Wireless Providers.” The results are based on feedback from more than 12,000 customers across the nation who ranked wireless providers in 12 different customer care channels based on...

Our award-winning customer service team is always delighted to help you with any questions you have about your phone or your monthly plans. But we also know that many of you prefer the convenience of finding the information you need by yourself. By using the My Consumer Cellular mobile app for Android smartphones or...

Receiving an award for quality from J.D. Power is a tremendous honor for any organization. J.D. Power has been bestowing the awards, which provide unbiased ratings based on in-depth studies of actual customer experiences, for over 50 years. These awards are truly significant because they reflect how well a company serves the people most...