Customer Service Archive

Having options that make your account management easier is another great benefit of your Consumer Cellular service. By switching to our electronic billing (e-billing) and auto pay options, you can save paper—and eliminate hassles! In just a few easy steps, you’ll go green, and add tremendous convenience to your monthly bill payment. If you...
Consumer Cellular has been honored with our ninth consecutive award from J.D. Power for being “#1 in Customer Service among Non-Contract Value Wireless Providers.” Across all channels in J.D. Power’s 2020 U.S. Wireless Customer Care Performance Study—Volume 2, Consumer Cellular earned a cumulative score of 871 out of a possible 1,000 points—the highest score...
We’re proud to announce that Consumer Cellular has been honored for the 8th consecutive time by J.D. Power as “#1 in Customer Service among Non-Contract Value Wireless Providers.” The results are based on feedback from more than 12,000 customers across the nation who ranked wireless providers in 12 different customer care channels based on...