Here at Consumer Cellular, we’re proud of how we empower our customers to take charge of their own cellphone usage. From our no-contract cell phone plans, which don’t lock you in but give you more freedom, to the last-minute changes we allow you to make to your plan — giving you more flexibility when you most need it — we consider ourselves on your side.
In my opinion, our most recent example of this customer commitment is the new My Account page on our website, which will roll out soon. I think you’ll appreciate the improvements we made.
For instance, our new My Accounts page will make it easier than ever for you to track your current cellphone usage. And you’ll be able to pay your bill with a single click, if you so choose.
As many of you know, we automatically monitor your usage so you don’t have to think about it. The new My Account page will display your current usage along with an estimate of what we project your usage will be for the rest of the billing period. Plus, you’ll be able to quickly change your plan when needed–while avoiding unnecessary overage charges.
Whether you are adding another line of service or ordering a new device, the new My Account page will enable you to easily perform these tasks as well.
In short, there’s a lot you will be able to do from this one convenient location. Please click on the below link to see a quick preview of this new page:
Change is good, especially when it comes to improving customer service.