Need a lift? We can help with that!
Our CC Go program has become a popular added benefit for many Consumer Cellular customers. It’s a partnership between Consumer Cellular and the nationwide ride-sharing company Lyft that’s available with any Consumer Cellular wireless account.
CC Go doesn’t require an app or even an Internet connection to use—instead, you can order a ride from any phone, including flip phones or landlines, and even our GrandPad tablet. You can also order rides right from My Account online. And when you sign up, you receive the first two rides you take within 30 days for free!
For added convenience, we keep your credit or debit card information on file with your Consumer Cellular account, so you can simply order a ride and have it billed, with no need to carry cash or worry about paying your driver. And you can schedule rides to and from anywhere that Lyft operates its nationwide ride-sharing service.
By using CC Go, you’ll also have the support of our award-winning, 100% U.S. based customer service with you every mile of the way. You can speak to a live, U.S. based operator who will arrange everything for you. As an added benefit, you can setup a CC Go account for a loved one and receive updates whenever they order a ride, and once they’ve safely arrived at their destination.
And here’s another important update. With the COVID-19 pandemic in mind, Lyft has introduced a rigorous safety protocol to protect both passengers and drivers using its services, including face covering requirements and thorough, regular cleaning of its vehicles in accordance with CDC guidelines. You can use CC Go for rides to and from shopping, dinner dates, family outings, medical appointments, church—anywhere you need to be! If you haven’t signed up yet, don’t worry—you haven’t been left behind! Just give us a call at (888) 803-6650 to get started, or visit our information page to learn more.
what is the operational compliance fee on my bill and who does the money go to ? thank you
Hi James, the Operational Compliance Fee is a fee for filing taxes at all jurisdictional levels, including city, county, and state.
Have you adopted the Pallone-Thune TRACED Act? IF not, when?
Thank you for posting, Dianne. Since we’re a reseller, we don’t own the towers that we use for our network and we aren’t able to make changes. Because of that, we have to rely on our carriers developing tools to block robocalls and as that becomes available, we’ll be sure to offer that to our customers. At this time, customers that are on the T-Mobile side of our network will see “Scam Likely” on incoming calls from numbers that have been reported as a scam.
Its been almost 2 weeks and my number still hasnt been ported to you. What can I do?
Hi Annette, thanks for your post. Checking your account, I see that we were able to get that phone number transfer completed for you and the service is now active. If you’re continuing to have trouble, give us a call at 888-548-6490 or you can also chat with one of our agents here for further assistance.
Hi Nicole, Can I order a ride with lyft using cc go 24 hours in advance.Also will someone answer the phone at 5 AM to book a lyft ride.
Hi Gerard, thanks for your question. We’re not able to set up a ride 24 hours in advanced, but you can schedule a ride via our automated system 24 hours a day once your CC Go account has been set up.
I left cc because I was having a little trouble in my home with phone calls. I tried verison and straight talk. It didn’t take me long to get back to cc. I live in a community not far from the ocean and I golf. I couldn’t get service in any of the community and sometimes just out on the road with the others. And trying to call for service was nothing but a series of push this number for every type of call. I am so happy to be back with cc where it all works and now it works in my home. I am 77 and need the phone. Thanks Consumer Cellular. If this sounds like an ad, it is.