Hit the road with Consumer Cellular—and leave your worries behind.

As an added service to our customers, we’re pleased to offer Signature Motor Club Roadside Assistance from Allstate Roadside Services—and if you add this special benefit to your account by September 14, you get the first month for free!

This service puts fast, professional help a single phone call away if you ever encounter a roadside emergency. Get immediate assistance when you need a jump start or a tow, encounter a flat tire, run out of gas, or even find yourself locked out of your vehicle. Calls are handled by the knowledgeable professionals at Signature Motor Club, who will dispatch a tow truck or other service to get you back up and running in a hurry.

Signing up for coverage is easy—it’s all handled through your Consumer Cellular account. You can add roadside assistance to every line on your account, so everyone in the family is covered whether they’re travelling across the country or just across town. Sign up by September 14 to enjoy the first month of coverage for free. After that, a fee of just $3 per line is conveniently added to your monthly cellphone bill to cover roadside assistance. Don’t let roadside emergencies leave you stranded. Protect yourself today by adding Signature Motor Club Roadside Assistance from Allstate Roadside Services to your Consumer Cellular account. You can get started online, or by calling Consumer Cellular customer support at (888) 345-5510. Sign up by September 14 to receive the first month for free!


  1. Angela Ventricelli says

    Sign me up for ROADSIDE ASSISTANCE

    reply to Angela

  2. Jill says

    How do I cancel roadside assist for both phones on my account

    reply to Jill

    • Hi Jill, thanks for your post. At this time, I have gone ahead and removed the roadside assistance for both lines for you to avoid the hold time on the phone or on our chat platform. Since we bill in arrears, it will be listed on one more invoice before it falls off completely. If you have any questions, just let us know!

      reply to Jacob

  3. Patricia Hogan says

    When will I receive my Roadside Assistance information packet? I registered for it a week ago.

    reply to Patricia

    • Nicole at Consumer Cellular says

      Hi Patricia, it can take up to 3 weeks for the information packet to be received in the mail. If you don’t receive it after 3 weeks, you can contact us at 888-345-5509 or chat with us here and we can see about getting it resent to you. If you need any of your Roadside Assistance information in the meantime, our customer service team is happy to provide it.

      reply to Nicole

  4. wendy says

    how do i contaact the road side service???? i can’t find a phone number and there is no road side contact like when i had verizon????

    reply to wendy

  5. Don Carmack says

    I would like to add road side assistance you my account

    reply to Don

    • Nicole at Consumer Cellular says

      That’s great, Don! Our customer service team would be happy to help get Roadside Assistance added to your account if you give us a call at 888-345-5509 or chat with us here.

      reply to Nicole

  6. Tammy Shearouse says

    How many miles do they tow up to.

    reply to Tammy

  7. Barb Callahan says

    How do I remove a phone line from the roadside assistance, I just signed up

    reply to Barb

  8. James V Donahue says

    I signed up but do not have the phone number for them. I have not received the letter yet but I need their help today, what is the telephone number for Roadside Assistance?

    reply to James

  9. Vince Salzano says

    I just signed up for your Roadside service. Will we receive a card or info to keep in my 2 cars?

    Vince Salzano

    reply to Vince

  10. raymond bodisch says

    what is the cost for roadside assistance for my wife & myself?

    reply to raymond

  11. Gloria j Maleyko says

    I SIGNED UP FOR My Consumer Assistance last year do i need to sign up yearly or am i still on the plan?

    reply to Gloria

  12. ED SCHELLIIN says

    I have one account with lines for both my wife and myself, 3 cars, a motorcycle and moped. Will all my vehicles be covered and what would the cost be?

    reply to ED

    • Hi Ed, great questions! The roadside assistance is $3 per line that is added on, so for example, if you wanted it added for both you and your wife it would be an additional $6 a month. I would just advise though that our coverage doesn’t cover motorcycles or mopeds, it would just be the cars.

      reply to Jacob

  13. Sandra says

    I own 2 cars, would both vehicles be covered under my cell number?

    reply to Sandra

  14. Waneta Kelley says

    How many services are we allowed per year?

    reply to Waneta

  15. Pauline Desantis says

    I only want to sign up to roadside assistance Not read all this !

    reply to Pauline

  16. Nancy Ogden says

    I called today to pay my bill & sign up for roadside assistance service, but was unable to do that online, & your office is closed now. I thought your had Customer Service till 9:00 PM.

    reply to Nancy

  17. frank says

    question okay if i sign up both of my consumer phone lines at 3 bucks a line , does each phone get 3 service call per year for road side service or is it limited to 3 service calls per consumer celluar account ?

    reply to frank

  18. Jennifer Schmittling says

    Does the road side assistance cover the vehicle that I am a passenger in? The vehicle does not belong to me.

    reply to Jennifer

    • Nicole at Consumer Cellular says

      Great question, Jennifer. Roadside Assistance is based on your cell phone number, rather than a vehicle, so you can us it if you’re a passenger.

      reply to Nicole

  19. Tommy Clark says

    When you call Signature Roadside Assistance at (855) 520-3766 to ask for help what do I need to provide them to identify myself?

    reply to Tommy

    • Nicole at Consumer Cellular says

      Hi Tommy, all you’ll need is your account number, which would be the Consumer Cellular cell phone number that has Roadside Assistance active.

      reply to Nicole

  20. Keith says

    How does your roadside service compare to AARP and AAA? Can you send me a link to the comparisons?

    reply to Keith

  21. Ruthann says

    Please tell me where to find this info that your Signature link does not have:

    1. Are rural areas included, or is there service only in metropolitan areas?
    2. Are there any areas in the U.S. that are NOT covered by your Signature Roadside Assistance?
    3. Are pickups, RV vehicles, and 1-ton pickups/vans with dual rear wheels included or excluded in Signature Roadside Assistance?

    reply to Ruthann

    • Nicole at Consumer Cellular says

      Great questions, Ruthann. The terms for Roadside Assistance can be found in the link at the top of the post, but you can also directly go to it here. Any exclusions will be detailed.

      reply to Nicole

  22. ToniD says

    Hi. I actually forgot I had Roadside assistance because thankfully I had not needed it. But in April my husband had to call a tow truck for my vehicle. I was looking over my services with Consumer Cellular the other day and realized I had still had Roadside. Can I submit a bill from 4/26 and get reimbursed?

    reply to ToniD

  23. mike Dimock says

    if I have your roadside service on my cc acct. and my wife who does not have a cc acct. is driving and gets a flat tire, can she use my cc acct. to get roadside service even though I’m not there with her?

    reply to mike

    • Nicole at Consumer Cellular says

      Hi Mike, that’s a great question. The Roadside Assistance service is linked to your cell phone, so she would need to have your cell with her if that’s the one with the service on it.

      reply to Nicole

  24. Beverley Jones says

    I tried to call roadside assistance and got no response. Is there another number to call instead of the Consumer Cellular number? It’s very disappointing to call for help and get none. Please supply phone number.

    Thank you.

    reply to Beverley

    • Nicole at Consumer Cellular says

      I apologize for the frustration, Beverley. You can reach Roadside Assistance at 855-520-3766. If you’re having any trouble, I recommend giving us a call at 888-345-5509 or chatting with us here.

      reply to Nicole

  25. David DeWitt says

    How can you actually get the service. I have it but there is no way to contact anyone. My keys are locked in my car

    reply to David

  26. Sherry Lacey says

    Could I get a new packet with the information? I have the roadside service, but can’t find the original packet. Thank you ever so much.

    reply to Sherry

  27. Cynthia says

    I have your roadside service I was told could be used 3 times a year. I was wondering is that Jan to end of Dec or is customers year start when they signed up for service?

    reply to Cynthia

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