Want to get the whole gang together on your cellphone? It’s easier than you think. If you’ve ever wondered how to do a three-way call using your mobile device, here’s what you’ll need to know.

A three-way call, or conference call, is when three or more people are in a phone conversation simultaneously. Most mobile devices allow up to five or six conference call participants at a time. Since you’ll be hosting multiple parties on your call, be sure to take these important steps first, to avoid any interruptions:

  • Make sure your phone is fully charged beforehand. If possible, have a charger and outlet nearby just in case.
  • Turn off your ringers. Be sure to cut out any unnecessary distractions by switching your phone and laptop to silent before your call.
  • Avoid using speakerphone. Though it allows you to be more hands-free, it sacrifices sound quality. Try using a headset instead, unless you’re sharing a phone line with another person.

With those items out of the way, here’s how to make a group phone call using either an Android smartphone or iPhone.

To create a conference call using iPhone:

  • Make a call.
  • Press “Add Call,” and select the second recipient. The first recipient will be placed on hold while you connect.
  • Press “Merge Calls” to connect both lines together.
  • Repeat steps two and three to add more participants.

If you wish to disconnect one of the parties from the call, simply press “Conference” and then tap the red circle with the phone graphic next to the number. You can then press “End Call” to disconnect.

You can also conduct private conversations with individuals during a conference call by pressing “Conference,” and then “Private” next to the number you’d like to go one-on-one with. When you’re ready to rejoin the other parties, press “Merge Calls” and you’ll be a part of the conference once more.

Conference calling on an Android phone:

Conducting a cellphone conference call on an Android is very similar to an iPhone. The major difference is the terminology and icons. Simply follow these steps:

  • Make a call.
  • After connecting, press the “Add Call” icon. The graphic features a person with a “+” next to it. Once the icon is pressed, the first recipient will be placed on hold.
  • Dial the second party, and wait for them to answer.
  • Press the “Merge” icon. This will appear as two arrows merging into one. Once you tap this, the calls will join, and the screen will say “Conference Call.”

Similar to the iPhone, you can press “Manage” to mute or disconnect a party from the conference call.


  1. Daniel R Quinn says

    The ZTE phone I just bought from you is the worst phone I ever had !!!Why do you sell this piece of crap ?

    reply to Daniel

  2. Terri says

    Well I was seriously considering switching to Consumer Celluar as well as 5 of my friends! But after reviews I think not!

    reply to Terri

    • Hi Terri, thanks for your post. As with any provider, there will be some unsatisfied customers. If you have any concerns about the service, we would be happy to address them with you. Feel free to give us a call at #800-686-4460 or chat with one of our agents here for further assistance.

      reply to Jacob

    • Duane Harris says

      I’m not sure about others but I just switched from Verizon to CC and I’m very pleased. Cut my bill to less than half what I was paying. Kept my number and phone and reception is as good or better. There are differences to be sure but I’m sticking with CC.

      Duane M. Harris

      reply to Duane

  3. Jan T. says

    Hi Terri, just to get another perspective, my husband and I switched to Consumer Cellular from Verizon, I believe a couple of years ago. We never looked back. Cell service quality is great, customer service is out of this world. I actually get to speak with a person whose first language is English. Representatives are patient and very responsive to our concerns. We haven’t had a moment of regret!

    reply to Jan

  4. Rick says

    I appreciate the above information. I have been a customer for quite a long time now and I am very pleased to the service regardless of what the people above have said. Appears to me that they are not to the point of over paying yet, but their day will come. Only issue I I have is on the data plan going from 3 gig to 10 gig with no inbetween. I hope some day you will resolve this issue.

    reply to Rick

  5. Flojo says

    Thx for the training on 3 way calling. Pretty simple. Hope to try it soon.

    P. S. We are very pleased CC customers. great prices, products and service.

    reply to Flojo

  6. Becky Olson says

    I want to set up a phone number and a billing account for $20.00 a month with AARP advange coverage. Can you email me on this?

    reply to Becky

    • Hi Becky, thanks for your interest in our service! We don’t have an email that is monitored by customer service. However, if you’d like some assistance with getting this set up, give us a call at 800-686-4460 and we’d be happy to help with that process!

      reply to Jacob

  7. Becky says

    Just to put my two cents in- we recently signed up with Consumer Cellular because they had the best plan for my retired mom. We couldn’t be happier! Customer service is fantastic and have been great at helping with the small issue we had when getting the phone activated. Very happy customers!

    reply to Becky

  8. Terri Willey says

    Hi, Terri
    We have been a member of Consumer Cellular since July of 2015. Being totally honest with you, I do not remember ever having a problem with Consumer Cellular themselves. I have had a few phones that were purchased through them and I have discovered that going cheap is not a good idea, (we prefer Android phones). I feel that you get what you pay for and since I am rather rough with my phones (dropping in toilets, leaving them on the trunk of my car when I have left a gas station and the result was a phone falling off the car as I accelerated to get into traffic before I remembered where I had left it. I am totally amazed I have not broken a screen, ever. Knock on wood! Anyway I have gone through 4 phones since we joined them. My husband, on the other hand, is on his second phone. Now we use different brands and we do not spend a lot of money on them but they are not the least expensive brand either. As with all things in life, you get what you pay for. I know that there are exceptions to this but generally it will hold true in most anything that you purchase. Now we have had our problems with them but nothing I could blame CC for, It has always been an issue with the phone itself. I have had great customer service when I have found a need to call. And the person on the other end of the line has always made me feel they were going above and beyond their normal duties to help me resolve whatever I have called about. I may have had to wait a while to talk to someone once in a while and sometimes they are really busy and the wait is more than just a few minutes. But I have always had a message or person letting me know this so if I do decide to wait them out rather than call back another time, that is entirely on me. It is not their fault they get busy any more than any other business having a busy time making you have to wait.

    As far as negative reviews, what company does not have these? If you are not willing to take a chance and see for yourself when you read negative reviews about a company, you are not going to find many companies to deal with. And those that only have positive reviews are the ones I check into deeply because I know that you cannot please everyone and I tend not to believe it. Companies can set things up so all you see are the positive, glowing reviews meant to impress you. Also, it is not like you have to pay some enormous penalty (like some other companies do), when you leave them. You just leave, I believe. Of course you are responsible for any charges up to the date you would notify them in writing that you are terminating your service.

    This is getting much too long and all I really wanted to say is you should give them a try yourself if you are in an area they service. You may be pleasantly surprised, If not, there is nothing stopping you from just terminating and being gone.

    reply to Terri

  9. Wanda Head says

    Thanks Never knew how to make conference call

    reply to Wanda

  10. Larry says

    I have 3 phones on a shared plan for several years. My bill runs about $75. I have been very happy with the service. My only concern is I can’t use the service in Canada with my present SIM card.

    reply to Larry

    • Hi Larry, thanks for your post. We appreciate your feedback on our service. With using the phone in Canada, we do need to set you up with our T-Mobile SIM card and then enable that feature for you. We’d be happy to get that going for you if needed if you’d like to give us a call at 800-686-4460 or chat with one of our agents here for more assistance.

      reply to Jacob

  11. Kevin Barnes says

    I’ve been with CC since they first offered service in metro Atlanta, I think that was 2000 – 2005. The amazing thing is I’ve never had a problem. I tend to buy cheap phones, and my ZTE Z5156 works great. I paid $50 for it from CC a year ago and it does everything I need from a phone, mind you I’m by no means a “Power User.” Long and short CC is the best. If you have an issue they’ll fix it, if it’s a bad phone they’ll replace it…


    reply to Kevin

  12. LLH says

    I’ve been with CC for several years and am very satisfied. The service is great & Prices affordable. They also have reasonably priced phones to choose from. Way to go CC.

    reply to LLH

  13. ChicagoDave says

    To the person who needs more data……I assume that you use your phone a lot outside of your huose ? Since we use our phones (a lot) almost exclusively at home, we connect thru our Wi-Fi and never exceed 3 Gigs of CC data. However, when we hit the road we have to pay attention to internet usage for sure. Good luck.

    reply to ChicagoDave

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