Here’s a terrific way to stay more connected—and save money while you do.
Now through September 30, if you start new service or add lines to an existing Consumer Cellular account, you’ll receive $25 for each new line. It’s the perfect time to create an affordable family wireless plan: add lines for yourself, your spouse, your kids or grandkids—anyone you wish.
Plus, it’s a great way to make the savings you already enjoy with our low cost, no-contract monthly plans go even further. Everyone on your account can share the talk, texts, and data on your plan!
And that’s not all. You also get $25 when you add a line to start service for yourself or a loved one using our unique GrandPad or ConnectPad tablets; or to convert your existing landline service into a line on your wireless account using our wireless home phone base.
Act by September 30 to claim your $25 for each and every new line of service you add. To get started, visit My Account and select Add a Line.
$25 credit(s) will automatically be applied to your wireless bill following activation of the new lines. Connect with your loved ones today—and connect with savings. Consumer Cellular is making it easy to do both.
Please freeze the 928# on my acct. That new phone I just got doesn’t work. Karie’s phone. Just turn it off until I get back to you. Or call me.
Hi Judy, thanks for your post. Keep in mind we can only hold a number for up to 30 days so if a line is canceled or suspended we do need it reinstated before then in order for that person to keep their number. If you would still like to go ahead and do this, give us a call at 800-686-4460 or chat with one of our agents here.
I bought my consumer cellular 2 months ago. I won’t be keeping your service much longer. I need to go outside to talk on the phone! I don’t get good reception here!
Can I use this phone but change to Verizon?
Hi Leah, thanks for your post. I’m sorry to hear about the trouble you’re having with service. We’d be happy to help troubleshoot the phone service with you to see if we can get you a better connection if you’d like to give us a call at 800-686-4460 or chat with us here. With the Android phone, we can look at unlocking it but I would suggest giving us a call for further assistance.
can i take a sprint phone and number and add it to my account
Great question, Eric. You can transfer a Sprint number to our service as long as it’s active. In order to use your own phone with our service, it will need to be a VoLTE-capable, unlocked, and GSM-compatible phone. Please keep in mind that we cannot guarantee compatibility for all phone models, but our agents will do all they can to get it working on our service.
How do you guarantee me service in Scottsburg,VA? Do I try your phone and service before I purchase?
Hi Louise, we have coverage in Scottsburg, VA. However, that coverage fluctuates between good and moderate, meaning that service indoors may be limited.
Got my phones two months a go was told monthly bill would be 37.03 per month,now received bill for 115.63 very disappointed. Going to call amac and tell them and will be looking for another service!
Hi Robert, thanks for your post. I’m sorry to hear about the trouble you’re having with your account. Generally, the reason why costs will increase is due to usage that takes place on the account. We’d be happy to look into this for you and see if we can lower that at all for you. Give us a call at 800-686-4460 or you can also chat with one of our agents here for further assistance.
Can I convert my cellphone back to a landline.
Or, can I order a new landline phone?
Hi Roy, thanks for your question. You can move your cell phone number onto our ZTE Home Base if you’d like to use a landline device instead of a cell phone. Or, you can also order a home base and have a separate line for it as well. We don’t have the hand sets for the base though.
I got a Android version 10 LG K92 5G phone I bought it from Amazon it’s unlocked, but I want to transfer my Straight Talk phone number to the new Amazon phone and have Consumer Cellular for my service provider. Will I be able to do this ?
Hi Kent, thanks for your interest in service! If the phone is unlocked from other providers, is GSM-compatible, and VoLTE capable, we may be able to use it on our network. We can’t guarantee compatibility for all models, but we’ll do all we can to see if we can get it connected for you. As long as your number remains active with Straight Talk through the transfer process, we can switch it over.
I’ve had great reception here in Tucson for several years, but today I’ve had three calls drop from my iPhone after a minute or two. Are you having a problem in our area since the storm yesterday?
Hi Karen, thanks for your question! I’m sorry to hear about your service, if a large storm went through the area, it is possible it’s affecting the towers in your area. I’d recommend powering the phone off and on, just to help it reconnect to the towers, and if you keep having trouble, give us a call at 800-686-4460 or you can also chat with one of our agents here for further assistance.
Hello. Just straightened out (for about the third time) a payment delay due to having lost (again!) my debit card and ordering a new one. I make all my in-person payments by debit card and a few of my monthly payments, as well.
However, it is such a nuisance to remember to update all. Invariably, I manage to forget one or two, as I did with Consumer Cellular this month.
I’ve noticed SAWS and CPS ask for checking or savings account information, both the routing number and the account number.
If you were to do likewise it would be faster, easier and less disruptive for Consumer Cellular and me.
Just sayin….
Hi Charles, thanks for taking the time to post. We appreciate your feedback on this and have passed it along to the appropriate department for going forward in the future. Thanks!
Have two phones (Landline and Cell) and want to no longer utilize the cell phone how do I get that phone off my statement.
Thanks Sylvia
Hi Sylvia, thanks for your question! Give us a call at 800-686-4460 or chat with one of our agents here to ensure we get the correct line canceled for you.
I have tried to contact you by phone and computer and failed. The phone you sent me is not compatible for me. If I can’t find a phone to use, take back my granddad.I am tired of trying.