More than ever, getting the right cellphone has become a true necessity. It seems we’ve become as dependent on them as our wallets or watches these days! After all, they’ve replaced the need for our cameras, video recorders, alarm clocks and even calendars. Fortunately, there’s a more affordable way to get the device that best matches your needs.
Thanks to EasyPay, our interest-free financing option, you can get the right phone or tablet for you without compromising your budget. It’s easy to get started over the phone or on our website. You can even buy a phone at Target stores with EasyPay—right there on the spot. So now, it’s quick and simple to get a top-notch phone just by making small, interest-free monthly payments.
So how does EasyPay work? First, take a look at our Phones & Devices page, and look for any device that has an EasyPay price listed. You’ll make a down payment when you buy the device (this amount is always shown beside the price of the device). Then we’ll just add $25 to your monthly invoice until the full balance is paid. No extra payments, no interest, no hassle! And, best of all—you can pay off the balance whenever you want.
Now you’ll never have to settle when you need a replacement or upgrade. Just choose the new phone or tablet you want and get started. It’s just another way we’re making it easier than ever to have the best device at an affordable price!
I have called many times, and still cannot send a text message on my phone
We apologize for the frustration, Diane. I’ve taken a look at your account, and verified your settings. Please try turning your phone off, then back on again at this time. If the text message issue continues after that, please let us know at 888-345-5509 and we will troubleshoot further. Thank you for your patience, and we appreciate you getting in touch with us here. We hope you have a great day!
How do you post a question to the blog? I can’t find a place to do this.
We’re happy to answer any questions you may have, Autumn. You can post them here if you like. Thanks!
Make sure that any prior Provider has all their apps turn off/disabled within your apps setting. I had that same trouble.
There is no such thing as a quick response on Consumer Cellular. It would be nice if you could buy a new phone online but their software is too complicated to follow. It better, simpler, and faster to just switch carriers
Thank you for the feedback, Bill. We do our best to make our site easy for all to use, but there is always room for improvement! Our devices are also available at Target and Sears stores if that would be more convenient for you. You can try our Store Locator to look at locations near you and even see which phones they have available. We apologize for any inconvenience, and thank you again for reaching out.
I want to know when at any given time I would make a call and the call failed.
are you having trouble with the system?? Getting tired of this.
Thank you for commenting, Sandra. That certainly sounds frustrating! I took a look at your account, and I don’t see any outages in your area that might result in a failed call. Can you try turning your phone off, then back on again? This allows your phone to connect to the closest tower that has the best available signal. If the issue persists, please let us know. We will be happy to troubleshoot it further at 888-345-5509 at a time convenient for you. We appreciate you reaching out to us, and we hope you have a great day!
If I buy a Sim free Apple iPhone SE (the one that just came out yesterday) will it work with my Consumer Cellular service?
Thank you for asking, Ed. In general, unlocked GSM versions of the iPhone work well with our SIM cards. We’re happy to discuss your options with you over the phone if you like at 888-345-5509. We appreciate you taking the time to post today!
If we sign up for this can we keep our old phone numbers
Great question, Lorraine. When you get started with Consumer Cellular, we’ll help you transfer your old phone numbers free of charge. Just be sure to keep your account open with your previous carrier until we’ve confirmed that the transfer was successful. If you’re ready to switch, give us a call at 888-345-5509 and we can get the transfer started. It’s helpful if you have a previous invoice on hand so we can confirm all of the information. We appreciate you taking the time to comment today, and we hope you have a great day!
Can you keep your current number?
We can indeed keep your current number, James. You’ll just need to transfer it to our service. Once you’re ready to get started, give us a call and we will start the porting process. It’s important to keep your old account open until we complete the transfer of your phone number. Once that is complete, you’ll be good to go! We’re happy to answer any other questions you may have about using our service at 888-345-5509. Thank you for taking the time to post, and we look forward to speaking with you!
I hope you consider offering the new Iphone SE in your line-up. I would be interested.
Thank you for commenting, Duane. We don’t have any announcements to make, but if that changes, we will be sure to let you know. We hope you have a great day!
I’m thinking of coming over but need to know what it will cost to call my daughter in Canada
We can help you with that, Claudette! In addition to our affordable plans, we also offer competitive international calling rates. It’s just $0.04 per minute to call your daughter in Canada. To see the rates for other countries, just click here. If we can help you sign up or if we can answer any other questions you may have, please give us a call at 888-345-5509. We appreciate you taking the time to post today, and we hope to welcome you to Consumer Cellular soon!
If I don’t currently have a plan with a carrier but still have my old phone, can I sign up with Consumer Cellular?
Great question, Glynis. It sounds like our SIM card may be the perfect fit! Our SIM cards work well with many unlocked GSM phones, especially those used previously with AT&T or T-Mobile. You can find one at your local Target or Sears store, on our site here, or we can help you sign up at 888-345-5509. Just pick the option that works best for you. Thank you for posting today, and we hope to welcome you to Consumer Cellular soon!
Could I make like a $100 payment just on the phone and how could I do that. Maybe at Target ? Or just how
Great question, Sally. If you like, you can call us and apply a $100 payment to your EasyPay plan. We’re happy to do so at 888-345-5509. Thank you for asking, and have a great day!
Will you ever offer 16GB Moto G’s?
Good question, Janice. At this time, we are only offering the 8GB version. However, our SIM card is a great option if you want to purchase the phone directly from the manufacturer or other retail store. Just be sure that it is the unlocked GSM version. A SIM card is a great way to experience our award-winning service with the device that best fits your needs. If we get a new SIM card on the way to you or answer any other questions you may have, please give us a call at 888-345-5509 at your convenience. Thank you for posting today!
Are Samsung products available through Consumer Cellular? I’m interested in switching, but would like to have the Galaxy S7. Thanks!
Thank you for commenting, Scott. At the moment, we don’t carry any Samsung devices. However, our SIM card is a great option if you want to use the Galaxy S7. Just be sure to get the unlocked GSM version, or one used previously with AT&T or T-Mobile. Our SIM card allows you to take advantage of our affordable plans with the device you want! You can find our SIM card at your local Target or Sears store, here on our website or you can order one over the phone. We’re always happy to help you at 888-345-5509. We appreciate you taking the time to post, and we hope to see you as a Consumer Cellular customer soon!
Are calls between other CC subscribers (not the same account) charged air time or are they complimentary ?
We appreciate the question, Bill. Calls made to other Consumer Cellular customers who are not on the same Family Plan are counted as regular minutes. Calls between lines on the same family plan are complimentary. If we can answer any other questions you may have regarding our plans or your usage, please don’t hesitate to call us at 888-345-5509. Thank you for taking the time to post today!
Wife and I have Apple 5S. Compatible w/CC?
Great question, James! Our SIM cards work best with phones used previously with AT&T or T-Mobile, but some iPhones from other carriers have been used successfully as well. You will want to make sure that it is unlocked by the previous carrier, as unfortunately we can’t do that for you. Then, all you need to get started is our SIM card. You can find one at a Target or Sears store, on our website here or we can help you get one over the phone at 888-345-5509. It’s easy to switch! We look forward to talking to you, and thank you for taking the time to post!
I called & ask if I could my phone from Cricket but was told that you don’t deal with them. The package I received from AARP shows that they do. I am a member of AARP. Why can’t I get your service?
We’re sorry for any confusion, Mary. We offer our own wireless service that is different than Cricket’s. As an AARP member, you would receive a monthly 5% discount on our service each month. If you’re interested in learning more about our plans, we’re happy to talk with you and see if we would be a good fit. We’re available at 888-345-5509 whenever you’re ready. You can also take a look at our plans and the many devices we offer here on our website. Thank you for posting today, and we hope to speak with you soon!
Can I take pictures with these cameras??
Thank you for asking, Sharon. All of the cellular phones we offer have a camera feature, so you can take photos on the go. You can see our full line-up here on our site. We appreciate you taking the time to post, and be sure to let us know which phone you decide is best for you!
I’m interested in purchasing an iPhone, and see that Consumer Cellular offers the options from the iPhone 5S to the iPhone 6S Plus. But there are no prices on list provided. I need to know what the options will cost and how EasyPay works.
We’re happy to help you with that, Roslyn. Our EasyPay program allows you to make one payment when you purchase the iPhone, then pay $25 a month without interest until the balance is paid in full. To see the EasyPay price for each of our devices, you can visit our iPhones page here. From there, just select the model that you want. The price will be shown below the model. From there, you can select the color and memory option. Then you will see the final price for the iPhone of your choosing. If we can answer any questions or assist you in ordering the iPhone, just give us a call at 888-345-5509 and we will be happy to help. Thank you for commenting, and we’re sure you’ll love any of the iPhone models we offer!
Are you going to have iPhone SE in your EasyPay arsenal anytime soon? I’m planning to buy one and not sure if I should wait until you add this option.
Thank you for asking, Yuri! We will be offering the iPhone SE as soon as it is available, and EasyPay will be an option. You will be able to purchase the iPhone SE from us directly, online and at Target stores. We appreciate you taking the time to comment!
Your 45 day or 450 minuets program does that work for a phone that does not work to my satisfaction ?
It does indeed, Gerald. We want you to have a device that is a perfect fit, so we extend our Risk-Free Guarantee so that you can really test your new phone. We’re happy to talk with you about the features you would prefer and make a recommendation. Just give us a call at 888-345-5509 at your convenience, and we can get a great new phone on the way to you. Thank you for commenting, and we hope you have a wonderful day!
Would I be able to exchange a envoy for a doro 626 by paying the difference of phone cost ?
We can absolutely help you do that, as long as you are within the Risk-Free Guarantee period. I took a look at your account, and I’m pleased to see that our Account Advisor Cody was able to help you do just that! If there is anything else we can help you with at this time, just let us know. We’re always happy to help at 888-345-5509! Thank you for taking the time to post, and we hope you enjoy your new Doro 626!
i just got a new smart phone and I am having too much trouble using it. I would like to go back to the original doro flip phone. What do I need to do?
We’re happy to help you with that, Sharon. After all, we want you to have the right phone for your needs. It looks like you are currently using one of our SIM cards with a smartphone, so the switch should be pretty easy. Just give us a call at 888-345-5509, and we’ll be happy to walk you through it. Thank you for reaching out to us, and we look forward to assisting you!
Do you have cases online or in the stores for the Doro 824 smart easy that i can get? I sent a question yesterday and haven’t received a response yet.
Thank you for asking, Christine! We will have cases available for the Doro 824 soon, and we will be happy to let you know when you can order one. We appreciate your patience in the meantime, and we hope you’re enjoying your new phone!
So, I’m looking to finance a new iPhone XR, but my credit score isn’t the best. Will I still be able to buy the phone and make monthly payments on it?
Hi Leaura, thank you for posting. When placing an order, an industry-standard credit check is processed to determine payment eligibility for service and our EasyPay program. If we are not able to get you approved for the EasyPay program with the Apple iPhone XR, then you would receive a notification before the order is completed and the full cost of the phone would be due instead. If we are not able to get you approved immediately, you may be eligible after your account has been active with us for a minimum of 7 months with good payment history. If you have any questions, please feel free to call us at 888-548-6490.
Will I be able to be approved for easypay with 0 credit history?
Hi Carmen, while we might not be able to get you approved immediately, if you start service and have a good payment history with us then we may be able to get you approved at a later time.