Simplicity in a smartphone—The Doro 824 SmartEasy.

We’re excited to announce the latest addition to our smartphone line-up, the Doro 824 SmartEasy. It’s brilliant in every way, and definitely designed with seniors in mind. It’s also an exclusive for you since we’re the only U.S. provider offering this device from the trusted Doro brand.

Just one look, and you’ll see how smart the Doro 824 really is. For one thing, it’s full of user-friendly conveniences like large buttons, a 5.0ʺ screen with 720 x 1280-pixel display and a popular emergency calling feature, just like the Doro PhoneEasy 626. And, keeping in touch will be easier than ever with its simple interface and customizable menus, hearing-aid compatibility and 14 hours of talk time. There’s also 8.0GB of internal storage available, too.

Then there’s all the power behind this new Android smartphone! You will fly through multiple tasks with the latest technology and 4G LTE speed. This includes web surfing or video chat sessions while using its 8.0 mega-pixel front or 2.0 mega-pixel rear camera. You’ll love capturing great still photos, too, with its 4x digital zoom feature, and the ease of sharing them with your contacts.

One of the best things about the Doro 824 is the handy My Doro Manager app that lets close contacts of loved ones access the device from afar. With the consent of the phone’s owner, they can remotely guide them on their device with tasks like adding contacts, adjusting settings or connecting with others through texting. My Doro Manager aids those assisting their loved ones, too, by alleviating their need to be there in person or talk through the steps on the phone because the app’s so easy to use. And, for everyone’s convenience it’s pre-loaded and ready to go out of the box.

If you’ve been waiting for a smartphone made just with seniors in mind, the Doro 824 is a smart choice at just $200. EasyPay is also available for this device. Pay just $50, then make only six interest free payments of $25, conveniently added to your monthly invoice, to own this phone. As with most smartphones, you can easily connect with available Wi-Fi networks in order to conserve data, too.

The Doro 824 is the perfect option for someone who’s ready for the first break-through smartphone for seniors. You can buy it online or call us at 888-345-5509 to order it. Then, count on our award-winning support team to show you or your loved one how much fun a smartphone can be!


If you would like to learn more about the Doro 824 SmartEasy, take a look at this recent review from PC Mag. They just named this device as the Editor’s Choice Smartphone for seniors!

186 Thoughts on "Simplicity in a smartphone—The Doro 824 SmartEasy."

  1. E.ROLAND BINETTE says

    What is the monthly charge?

    reply to E.ROLAND

    • Ashley at Consumer Cellular says

      Thank you for asking! You can use the same monthly plan you have now with the Doro 824. You may want to make sure that a text and data plan is included if you want to use those features. If you choose to buy the phone using our EasyPay plan, you’ll see an additional $25 charge per month until the phone is paid for. It’s that easy! If you have any questions, you can learn more about the Doro 824 here. We appreciate you taking the time to post, and we hope you have a great day!

      reply to Ashley

      • richard roberts says

        can you talk to text on this phone

        reply to richard

        • Dominic at Consumer Cellular says

          Great question, Richard. Yes, you can definitely talk to text on the Doro 824. Thanks for the question, and please let us know if you need anything else.

          reply to Dominic

          • Sue says

            How do you talk to text on the Doro 824. I can’t find any info in the user guide

          • Ashley at Consumer Cellular says

            We’re happy to help you, Sue. When you open your text messaging app, you will be able to start a new message. Once you see the keyboard appear on the screen, you’ll find the microphone icon next to the space bar. Just tap that, then you’ll be able to use the talk-to-text function. And of course, if you run into any problems, just let us know at 888-345-5509. We will be happy to walk you through it! Thank you for posting, and we hope you have a great day!

          • Cathy says

            I can’t get this feature to work. Do I have to enable it first? Tapping the microphone icon does nothing.

          • Ashley at Consumer Cellular says

            We’re sorry to hear that, Cathy. You may need to wait a second after tapping the microphone button next to your space bar. You’ll hear a tone, and after that you can start speaking your message. If that isn’t what happens when you’re using your device, we’re happy to help you troubleshoot at 888-345-5509. That way, we’ll walk you through it and have you talking to text in no time at all! Thank you for posting, and we hope you have a great day!

        • Carol says

          I found out you have to press and hold the tiny little microphone, then the voice to text feature window pops up. Hard to do because it’s SO tiny that even my small fingers have a hard time with it and I keep pressing the nearby keys instead. But once you get used to it, it works great and very responsive to my voice.

          reply to Carol

      • Judy says

        I need to know if the Doro 824 does voice texting?

        reply to Judy

        • Ashley at Consumer Cellular says

          It does indeed, Judy! It’s a fully-featured Android phone with Google Voice technology. It’s simple to send a text hands-free. You can even see this option in detail in our How-To video here. If you’re ready to order your Doro 824, just give us a call at 888-345-5509 and we’ll be happy to help you. Thank you for posting!

          reply to Ashley

    • jAMES tAYLOR says

      are we talking Canadian or us Dollars
      THANKS

      reply to jAMES

      • Ashley at Consumer Cellular says

        Thank you for asking, James. Our products are only available in the United States, so our prices are listed in US dollars. We appreciate you posting!

        reply to Ashley

    • Sharon Kirkland-Gordon says

      I am currently a subscriber with T-Mobile. Can I purchase the Doro 824 and continue with t-mobile?

      reply to Sharon

      • Ashley at Consumer Cellular says

        Thank you for reaching out to us, Sharon. The Doro 824 is designed to work with our service only, so I don’t think it would be the best option for you. If you would like to talk with us about our plans and making the switch to Consumer Cellular, we’re happy to assist you at 888-345-5509. We appreciate you posting, and we hope you have a wonderful day!

        reply to Ashley

  2. sharon levin says

    Interested for my wife’s phone.

    reply to sharon

    • Ashley at Consumer Cellular says

      It’s easy to order! You can add a line using the My Account portal on our website, or you can give us a call at 888-345-5509. Either way, we’re happy to help you order the Doro 824, which is a great fit for those new to a smartphone. For more information on specs and features, click here. And of course, we’re always happy to answer your questions over the phone if that is more convenient. Thank you for commenting, and we hope you have a wonderful day!

      reply to Ashley

      • Gloria C Stowe says

        I already entered a comment twice What will it cost me additionally on my existing plan and does it have a map, I do get lost or turned around occasionaly.

        reply to Gloria

        • Dominic at Consumer Cellular says

          Good question, Gloria. You don’t need to change your monthly plan in order to get this device. However, if you don’t currently have a plan that offers you internet access, you can definitely add that with this phone. That’s optional and completely up to you. You will be able to access Apps with GPS navigation with this phone as well. Thanks again for the question.

          reply to Dominic

      • Virginia Gosselin says

        i have been looking for a case for this phone. please tell me where i can get one.

        reply to Virginia

        • Ashley at Consumer Cellular says

          We apologize, Virginia, we don’t have one available at this time. We are working on getting them soon, so I will be happy to notify you when they are ready. Thank you for your patience, and we hope you have a great day!

          reply to Ashley

          • Jack Reitzel says

            I would also like the info on availability of a case for my Doro 824 as soon as it becomes available.

          • Ashley at Consumer Cellular says

            It would be my pleasure, Jack. Thank you for letting me know!

          • Willis says

            Please let me know also about the phone Cases.

          • Ashley at Consumer Cellular says

            Good news, Willis! We now have an accessory kit available. You can order one now by logging into My Account, then find your phone in the Lines & Equipment section on your dashboard. From there, select the menu in the top right corner and choose Purchase Accessories. We can also help you order one over the phone at 888-345-5509. Thank you for reaching out to us about this, and we hope you are enjoying your new smartphone!

        • Katie says

          You can find some nice inexpensive cases on ebay. I bought a really nice one for $6 made especially to fit the Doro824

          reply to Katie

  3. Eun ko says

    I have made called in the last 2 hours, I can not connected with any representative. what is going on your phone services???

    reply to Eun

    • Ashley at Consumer Cellular says

      We apologize for the wait, Eunsuk. I took a look at your account, and I’m so glad to see that Ronda, your account advisor, was able to help you. We appreciate your patience, and if we can help you with anything else at this time, please let us know at 888-345-5509. Thank you for posting, and we hope you have a great day!

      reply to Ashley

  4. Walter Moody says

    Can I transfer my data and keep my phone number?

    reply to Walter

    • Ashley at Consumer Cellular says

      Absolutely, Walter! You can keep your current phone number and transfer your contacts and other information to the Doro 824. We even have a How-To video here that will walk you through it. If you would like to purchase this phone, you can do so in the My Account section of our website, or over the phone at 888-345-5509. We’ll be happy to answer any other questions you may have. We appreciate you taking the time to comment, and we’re sure the Doro 824 would be a good fit!

      reply to Ashley

  5. Caroline Commins says

    Do either of your flip phones have a clock with which I can set an alarm?

    reply to Caroline

    • Ashley at Consumer Cellular says

      Great question, Caroline! Both of feature phones, the Doro 626 and the Consumer Cellular Envoy, have an alarm feature. We’re happy to help you set it up or answer any questions you may have about them. Just give us a call at 888-345-5509 and we can assist you. Thank you for posting today!

      reply to Ashley

  6. Linda Pearson says

    I am considering this Doro 824. How was it tested among seniors? There are no comments yet and I cannot find any evaluations on-line.

    reply to Linda

    • Ashley at Consumer Cellular says

      Thank you for asking, Linda. This is a new phone, so there aren’t many reviews yet from our customers. However, the Doro 824 was developed by the trusted Doro brand, a company that develops products designed specifically for seniors. If we can answer any questions about it for you, please call us at 888-345-5509 and we will be happy to assist you. We really appreciate you taking the time to comment today!

      reply to Ashley

  7. Carolyn P says

    hello,
    My hubby and I are on contract thru another carrier thru June and want to come to Consumer Cellular. I am not sure what plan to use. I guess I should pull my history from my current carrier and talk to one of your reps!!!??? I don’t want to have a high cell bill.

    reply to Carolyn

    • Ashley at Consumer Cellular says

      We can help you with that, Carolyn. Our customer service team can talk with you about how you use your phone and recommend a plan for you. Best of all, you can always change your plan if you find yourself needing more minutes or data, and even if you need less than you thought! That’s why our no-contract plans put you in control. When you’re ready, give us a call at 888-345-5509 and we can help you get started. Thank you for posting, and we hope you have a great day!

      reply to Ashley

  8. Marilyn says

    It looks about the size of an iPhone. Is that about right?

    reply to Marilyn

    • Ashley at Consumer Cellular says

      Thank you for asking, Marilyn. It is 2.85″ wide and 5.74″ tall, so it is pretty comparable in size. If we can answer any other questions you may have about the Doro 824, we’re happy to answer them here or at 888-345-5509. We appreciate you taking time to post today!

      reply to Ashley

  9. Linda says

    I ave called for help and the tech didn’t know… and then in his attempt to find out was disconnected?? Then I wrote you (2) emails and have heard nothing??? Now I am looking at my details with charges wanting to ask a question and I do not even know who to ask or contact??? Not impressed!

    reply to Linda

    • Dominic at Consumer Cellular says

      Hello Linda. I’m sorry to hear this, please accept our sincerest apologies. I was able to locate your account and noticed that you spoke with one of our representatives (Joshua) yesterday. If you’re still in need of additional assistance, please let us know. Thank you.

      reply to Dominic

  10. Jan says

    Can I take this phone to Europe to use?

    reply to Jan

    • Dominic at Consumer Cellular says

      Thanks for the question, Jan. Our service works only within the United States. However, we’ve heard of cases where customers take our phones overseas while on vacation, and simply place an international SIM card in their phones to get service. We can’t guarantee that practice will work with any of our devices. Another option would be to bring the phone to Europe and simply use it when you’re connected to Wi-Fi. There are various apps that will allow you to make calls, texts and video chats while connected to a Wi-Fi network.

      reply to Dominic

  11. (828) 337-1389 says

    I am considering the Doro 824 SmartEasy; Can I trade my Moto G (3rd Gen) phone in since I have had it less than 45 days? Also are you considering getting any Samsung smart phones in the near future?

    reply to (828)

    • Dominic at Consumer Cellular says

      Hi Curtis. If you’re still within the risk-free trial period, then you may definitely return your Moto G for a full refund. If you’re interested in pursuing that option, please feel free to contact us at 888-345-5508. Thank you.

      reply to Dominic

  12. Lois says

    Are these available in stores – Target or Sears?

    reply to Lois

    • Dominic at Consumer Cellular says

      Thanks for the question, Lois. This particular phone isn’t available in Target or Sears. However, we do have free shipping and a risk-free policy, if you’re interested in purchasing the phone directly on our site. Feel free to give us a ring at 888-345-5508 if you need any additional information. Thank you.

      reply to Dominic

  13. Marcia says

    I presently have a Huawei Vision 2 phone, but find it difficult to use. I have some interest in the new Doro 524 Smarteasy phone. I don’t see any way to compare them in the devices section of your website. Can you help me to do this?

    reply to Marcia

  14. Denis says

    Can the Doro Smarteasy 824 be paired to my 2014 Acura RDX?

    reply to Denis

    • Dominic at Consumer Cellular says

      This Doro smartphone has Bluetooth capabilities, which means you’ll be able to pair it to any Bluetooth device, including Bluetooth systems built into automobiles. Thanks for the question, Denis.

      reply to Dominic

  15. Christine says

    How is the 50 dollar down payment for the phone taken care of. Can it be added to our monthly statement or do we need a credit card? thank you.

    reply to Christine

    • Dominic at Consumer Cellular says

      Hello Christine, thanks for the question. Down payments need to be made at the time of purchase, and can be made with either a credit or debit card. If you need any additional information, please don’t hesitate to ask. Thanks again!

      reply to Dominic

  16. Robert Kirk says

    My wife & I just got the Doro 824 and would like to know what type of protective carry case will fit this phone e.g. Otterbox

    reply to Robert

    • Ashley at Consumer Cellular says

      Thank you for asking, Robert. At this time, we don’t have a case available for the Doro 824, and we aren’t aware of an Otterbox or similar case that would be a good fit. We will be sure to let you know when we have cases available. If we can assist you with anything else at this time, please don’t hesitate to call us at 888-345-5509. We appreciate you taking the time to post, and we hope you have a wonderful day!

      reply to Ashley

  17. Richard Bonekemper says

    Been on hold for a very, very long time? Anyone working there today?
    Rick

    reply to Richard

    • Dominic at Consumer Cellular says

      Hi Rick. Please accept my apologies for the long hold times you experienced over the weekend. I was able to pull up your account and noticed that you spoke with one of our customer service representatives shortly after making this post. If you need any additional assistance, please let us know and we’ll be happy to help!

      reply to Dominic

  18. David says

    Does Consumer Cellular have plans to sell some of the high-end Android phones, such as the Galaxy S7 or Lg’s? There’s a lot of Android lovers out here as well as the iphone fans. Your easypay program would be a great opportunity for us to upgrade.

    reply to David

    • Dominic at Consumer Cellular says

      Thanks for the question, David. At the moment, we don’t have any plans to offer any of the cellphones you just mentioned however, we’re always looking for new devices to add to our lineup. As we do release more types of phones, we’ll be sure to announce it right here on our blog. We do have customers who’ve purchased devices (like the two you just mentioned) elsewhere and are using them in conjunction with our service. In those cases, we simply sent those customers a free SIM card to insert in their phone. Here’s a link in case you’re interested in learning more about that option: https://www.consumercellular.com/PhonesAndDevices/BringYourOwnDevice

      reply to Dominic

  19. bernd werny says

    I have tried to get through, waited, left a number to call, for over a week and have had no luck. What is going on?

    reply to bernd

    • Dominic at Consumer Cellular says

      Hi Bernd. Please allow me to apologize for the experience you had with our call-back system. I was able to locate your account and noticed that our customer service representative, Julia, was able to assist you with ordering a new cellphone. If you need any additional assistance, please let us know.

      reply to Dominic

  20. Charles Land says

    I just purchased a Doro 824. However, it does not come with a carrying case or any other protective covering. I would like to purchase a clip-on carrying case and an extra charging line for this phone. Where can I get these items either at a retail store or on-line? Are there other brand equivalents that will fit my phone. Please advise.

    reply to Charles

    • Ashley at Consumer Cellular says

      Thank you for asking, Charles. At this time, we don’t have a case available for the Doro 824. We will be sure to let you know when we have them on hand. As for the extra charger, you can purchase one in the My Account section of our site, or we can get one on the way to you. Just give us a call at 888-345-5509 and we can get that taken care of. We appreciate you taking the time to post, and we’re sure that you’re enjoying your new Doro smartphone!

      reply to Ashley

    • Mike says

      You can find a universal protective cover at Walmart for under $4. You cut it to it and is very easy to put on.

      reply to Mike

  21. pat frederick says

    Does the Doro 824 have gps navigation ?

    reply to pat

    • Ashley at Consumer Cellular says

      Great question, Pat. Yes, the Doro 824 does have GPS capabilities. If we can answer any other questions you may have about the Doro 824, just give us a call at 888-345-5509 and we will be happy to answer them for you. Thank you for posting and we hope you have a wonderful day!

      reply to Ashley

  22. Sue says

    Since for now, there is no real manual for the Doro 824, can you give me a hint how to use voice recognition for composing text messages?

    reply to Sue

    • Ashley at Consumer Cellular says

      Thank you for posting, Sue. When you begin to compose a text message, you’ll see a small icon of a microphone to the left of the spacebar on the keyboard. Press and hold this icon, and you can use Google voice to dictate your text message. Our How-To video here has some great texting tips as well. If we can assist you with anything else as you get to know your new Doro 824, we’re happy to help you at 888-345-5509. We appreciate you taking the time to post today!

      reply to Ashley

      • Sue says

        Thanks Ashley – I did it! But, I have to admit, that little icon for the phone (this is suppose to be senior friendly, right?) is hard to get right under a finger. Maybe I’ll get use to it. I did make the keyboard as big as I could. Thanks again.

        reply to Sue

  23. Connie Limon says

    I am not finding this phone within my account. How do we purchase this phone?

    reply to Connie

    • Ashley at Consumer Cellular says

      We’re happy to help you with that, Connie. Please start by going to the My Account portal and sign in. From there, you’ll want to scroll down until you see the Lines & Equipment section. You should see your phone line with the icon of your Envoy. If you want to replace the Envoy with the Doro 824, click on the menu in the top right corner. You’ll want to choose Upgrade/Replace Device. This will take you into the shopping section of our site so you can choose the Doro 824. If you want to add an additional line to your account, just select the plus sign to the right of your phone. And of course, we’re happy to help you complete the order over the phone at 888-345-5509 if that is more convenient for you. We’re sure you’ll enjoy the new Doro 824 SmartEasy, and thank you again for taking the time to comment!

      reply to Ashley

  24. Kenneth says

    Does the GPS talk to you?

    reply to Kenneth

    • Ashley at Consumer Cellular says

      Absolutely, Kenneth! The Doro 824 comes equipped with the same Google Maps app you may already be familiar with. It not only provides maps, but will also provide you with turn-by-turn assistance if you prefer. If we can answer any other questions you may have about this great new smartphone, just give us a call at 888-345-5509. We’ll be happy to answer them and even get a new Doro 824 on the way to you if you like. Thank you for taking the time to post today!

      reply to Ashley

  25. Jerry says

    Where can I get a protective carrying case for my new Doro 824 phone? Would like a reply to this question either by phone, email or whatever.

    reply to Jerry

    • Ashley at Consumer Cellular says

      Thank you for asking, Jerry. At this time, we don’t have any cases available for the Doro 824. We will be sure to let you know when they become available. If we can assist you with anything else at this time, just let us know at 888-345-5509. We appreciate you taking the time to post today!

      reply to Ashley

      • Gregg says

        Though I am not all “THAT” keen with the case I picked up at “Best Buy”, as I would prefer a ‘loop’ hold where the belt goes “through” the holder — it won’t fall off — instead of the simple ‘hook’ hold that only ‘hangs’ on the belt that bending could knock it off … … … … … the one in Carson City, NV., had a nice [otherwise] holder I picked up that holds the phone well.

        I did a ‘minor’ modification to one side of the ‘stretching material” — allows the holder to expand to the phone — I cut just a tad of fabric from the center, so I could plug the charger in but not have to take the phone out of the holder while charging.

        Works for me.

        reply to Gregg

  26. Sue says

    My Father just bought this phone and wants a case for it. I see in earlier postings, that a case is not yet available. Can you please email me when a case is available and how to purchase it? Thank you

    reply to Sue

  27. Keith Santos says

    I am having a problem getting my new working right and can you help.

    reply to Keith

    • Ashley at Consumer Cellular says

      We’re happy to help you, Keith. I took a look at your account, and I see that you recently sent us as email. Our team will be getting is touch with you soon to help answer those questions. If you’re having trouble while getting to know your new Doro 824, be sure to check out our How-To videos here. We’ll walk you through each of the main features of your new smartphone, and you can follow along with your device at your own pace. As always, we’re happy to help you over the phone at 888-345-5509 if that will work better for you. Congratulations on your new smartphone, and we look forward to serving you!

      reply to Ashley

  28. Ronald Bruckner says

    My Doro 824 is currently being shipped. Need cases for protection. Any idea of when they might be available? Will this info be sent directly to each owner or broadcast by email?

    reply to Ronald

    • Ashley at Consumer Cellular says

      Thank you for the comment, Ronald. We don’t have word yet as to when the cases will be available, but I will be sure to post a note here on the blog when they are. Thank you!

      reply to Ashley

      • Laura Sue Matula says

        I really needed a feminine case to carry my new Doro Phone Smartphone 824, but you had no such thing…not even a suggestion as to where to find such a thing. I then found “Gukas Color Design PU Wallet Flip Leather with Card Slots Cover Skin Protection Case Shell For Doro 824” in the Amazon site. Ordered it. It is perfect! Has perfect line up for camera and speaker, will hold two debit cards, one credit card, drivers license, and health cards – including Medicare card….plus snuggly holds cells phone in place. NOW I am completely satisfied with my Doro Phone Don’t know if you can recommend this to your customers, but it is absolutely PERFECT for your AARP doro phone 824 users. Also colors for male customers

        reply to Laura

        • Ashley at Consumer Cellular says

          That’s great to hear, Laura. We’re so glad you were able to find the perfect case for your needs. Thank you for posting about it!

          reply to Ashley

  29. Paul C Hartwigsen says

    Does the Doro 824 support texting by voice?

    reply to Paul

    • Ashley at Consumer Cellular says

      It certainly does, Paul! When you open the texting app on the Doro 824, you’ll see a small microphone key next to the space bar on the screen. Just tap that, then dictate your message. That’s it! Of course, if you run into any issues, we’re happy to walk you through it over the phone at 888-345-5509. Thank you for commenting!

      reply to Ashley

  30. Ane Walker says

    I think it is counterproductive not having a case and protective
    shield,,,and you all seem to have no idea when there will be a cover
    and shield. That should have been designed before the phone came
    out. Please advise. Somebody needs to address this ASAP.

    reply to Ane

    • Ashley at Consumer Cellular says

      We apologize for any frustration, Anne. We are working to get these cases available to our customers, and I will be sure to provide an update when I know they will be ready for order. Thank you for your patience, and we appreciate you reaching out to us!

      reply to Ashley

  31. PATRICIA ANN ORIO says

    I too would like to be informed when a case is available for the Doro824. Thank you

    reply to PATRICIA

    • Ashley at Consumer Cellular says

      We will be happy to inform you when they are ready to be ordered, Patricia! Thank you for your patience, and we hope you are enjoying your new Doro SmartEasy! If we can assist you with any of the features or if you just have any questions, we’re happy to help you at 888-345-5509. Thank you for commenting today!

      reply to Ashley

  32. Elaine says

    I need a case as well. Why no cases when it is a standard accessory? Please e-mail me when one is available.

    reply to Elaine

  33. Rod says

    I am ready to order the Doro 824. I cannot order it until protective cases and screen covers are available. Please put me on your list to notify when both are available. I’m very anxious to get and use the 824. Thank you.

    reply to Rod

  34. Jack Renauer says

    Some of my neighbors have acquired from their provider (AT&T) a Signal Boosting device to improve their service where I live in rural Hawaii. Are you familiar with this device and can I acquire one from you or can I buy one from ??? amazon???

    reply to Jack

    • Ashley at Consumer Cellular says

      Thank you for asking, Jack. We do have some customers who have used a similar device, but we don’t offer one that we know will work well with our service. You may find one on Amazon or E-Bay, but we can’t guarantee that it will improve your service. If you like, we can take a look at some settings and troubleshoot any connection issues you’re having. Just give us a call at 888-345-5509, and we will be happy to help you. Thank you for taking the time to post today, and we look forward to assisting you!

      reply to Ashley

  35. Jane Linscott says

    Need case for Doro 824

    reply to Jane

    • Ashley at Consumer Cellular says

      Thank you for asking, Jane. At this time, we don’t have a case available, but we will be sure to let you know here when they are ready to be purchased. We appreciate you taking the time to comment, and we hope you are enjoying your new smartphone!

      reply to Ashley

  36. Melvin Quick Sr says

    Please notify me when cases are available. Someone dropped the ball. This should have been automatic with phone issue. Great phone.

    reply to Melvin

  37. Gordon H says

    Is the Doro 824 ‘locked’? I’m interested in using it when I travel overseas by simply switching SIM cards, which I will not be able to do if it is (i.e. without getting a mobile phone techie to unlock it)

    reply to Gordon

    • Ashley at Consumer Cellular says

      Thank you for asking, Gordon. Our phones do come “locked” to our service, but we can unlock them for you in many circumstances. Please give us a call at 888-345-5509, and we’ll be happy to discuss your options with you. We appreciate you taking the time to post!

      reply to Ashley

  38. Dick Augur says

    I’ve been trying to find a cover/case for my new 824. You account reps do not seem to be able to answer the question. Would a Doro 820 case work on the Door 824 ? Does everything line up on the sides and back?

    reply to Dick

    • Ashley at Consumer Cellular says

      Thank you for asking, Dick. We are currently working on the cases for the Doro 824, and we will be happy to notify you when they are available. We can’t guarantee that a case for the Doro 820 will work with this device, as it was made for a slightly different model. If we can answer any other questions you may have about your new phone or about your plan, please feel free to give us a call at 888-345-5509. We appreciate you taking the time to reach out to us today!

      reply to Ashley

  39. Larry Johnson says

    Please notify me when a cover/case is available to order for the Doro 824 SmartEasy. Received my phone today. Thank you !

    reply to Larry

  40. gail burkholder says

    I may consider the Doro824…….but definately not without a case. (how dumb is that) Please also let me know when case is available.

    reply to gail

  41. Edward says

    Please let me know when the protective cases for the Doro 824 are available. Thank you!

    reply to Edward

  42. Felix says

    The only android phone CC sells with more than 8GB of storage is a older phone with a old version of android on it. I would love to get a newer phone for my account on CC but only Apple phones are available that fit my needs. I really don’t want an Apple. I see ya’ll are adding android phones but none of them have more than 8GB of storage. 80% of the world uses android, maybe CC needs to rethink their phone coverage.

    reply to Felix

    • Ashley at Consumer Cellular says

      We really appreciate your feedback, Felix. Android devices continue to be popular with many of our customers, and we do our best to provide a variety of options that are affordable and functional. At this time, we don’t have any announcements to make regarding a new Android device, but we will definitely take your recommendation into consideration. In the meantime, our SIM card is a great option for those who want a specific device, but want to experience our superior service. We’re happy to talk with you about it at 888-345-5509 if you like. Thank you for taking the time to post, and we hope you have a wonderful day!

      reply to Ashley

  43. Christine says

    I was interested in a case for my Doro824 SmartEasy phone. Are their any available for purchase on your website or in the stores?

    reply to Christine

    • Ashley at Consumer Cellular says

      Thank you for asking, Christine. We don’t currently have a case available for the Doro 824, but we’re happy to notify you when they are available in coming weeks. We appreciate you taking the time to post, and we hope you are enjoying your new smartphone!

      reply to Ashley

      • Catherine says

        Does the Doro 824 SmartEasy have a screen lock?
        If so how does it work? My mom had a stroke, has memory and vision problems so I hope it is truly easy

        reply to Catherine

        • Ashley at Consumer Cellular says

          We appreciate you asking, Catherine. You can choose from a variety of screen lock options when you setup your Doro 824, including a passcode, a pattern or no screen lock at all. We’re happy to walk you or your mother through the setup process at 888-345-5509 if you like. We also have a How-To video here that details that process. The Doro 824 also has the remote access feature, so you can assist your mother at any time. Thank you for posting, and we hope you have a wonderful day!

          reply to Ashley

        • Mary says

          My phone is 1 mo. old and went haywire on the pattern screen lock. It is now totally useless because I am locked out of my phone and it will not reset. No luck with the great customer service CC boasts of…I will be without my phone for at least 3 days. Evidently the remote access doesn’t work because I spent an hour on the phone with support trying to get it unlocked. I THOUGHT this was a great phone for elderly, but after 30 days, I can no longer endorse it. I think it needs some of the kinks worked out before releasing to the public.

          reply to Mary

          • Ashley at Consumer Cellular says

            We’re sorry to hear that you had a negative experience with the Doro 824, Mary. I took a look at your account, and I see that we are sending a replacement phone to you. Thank you for your patience while we get this taken care of. We appreciate you taking the time to post about this, and we hope you have a wonderful day!

  44. Donald Quinn says

    I need a protective case please inform me when they are available

    reply to Donald

  45. B. A. Rosenstrauch says

    Is the Doro 824 an unlocked phone?

    reply to B.

    • Ashley at Consumer Cellular says

      Thank you for asking, B.A. Our phones are locked to our service, but can be unlocked at a later date if needed. We’re happy to discuss it with you or answer any questions you may have about the Doro 824 at 888-345-5509. We appreciate you taking the time to post today!

      reply to Ashley

  46. Alan Chen says

    Please notify me when a screen protector and case for the Doro824 are available. Thanks!

    reply to Alan

  47. Cornelia Stepps says

    I’m very interested in the doro 824 but I also want a case & a protective shield. Is this phone bigger than the iPhone you’re offering for the same price? I’ve read the measurements but I’m not sure how big that is when I see it, it looks pretty big.

    reply to Cornelia

    • Ashley at Consumer Cellular says

      Thank you for asking, Cornelia! The Doro 824 does have a larger screen than the iPhone 5s. The screen is measured diagonally, and the iPhone 5s has a screen size of 4 inches, while the Doro 824 has a screen size of 5 inches. Both are great options! We will be offering a case for the Doro 824 soon, and I will be happy to let you know when we have those available. If we can answer any other questions you may have about these smartphone, please don’t hesitate to call us at 888-345-5509. We appreciate you taking the time to post, and we hope you have a wonderful day!

      reply to Ashley

  48. Kris says

    Does the Doro 824 come with a dock that the 825 has?

    reply to Kris

    • Ashley at Consumer Cellular says

      We appreciate you posting, Kris. The Doro 824 does come with the charging dock. If we can answer any other questions you may have about this great smartphone, please feel free to call us at 888-345-5509. Thank you again for taking the time to post today!

      reply to Ashley

  49. sandy copeland says

    Please notify me when case and protective shield are available!

    reply to sandy

  50. Sandra says

    Who services the 75551 zip code for the Doro 824

    reply to Sandra

    • Ashley at Consumer Cellular says

      Thank you for asking, Sandra. If you are experiencing issues with your phone, we recommend that you give us a call at 888-345-5509. We can troubleshoot it with you, and work with you to fix any problems. Thank you for taking the time to post, and we look forward to speaking with you!

      reply to Ashley

  51. James Greene says

    I want a Smartphone, but concerned about being able to get enough information from my bank accounts, to balance my check book while away from my PC. I need to see where checks or debit card payment have cleared to do this. Does the Android smartphone, show this information.

    reply to James

    • Ashley at Consumer Cellular says

      We appreciate you taking the time to ask, James. You can use any of our Android smartphones to access the internet, and you may be able to view all of that in your web browser. Many banks also have apps to help you manage your accounts from your mobile device. We recommend checking with your bank to see what mobile options they offer. That way, you can select the right phone for your needs. If we can answer any other questions you may have or make a device recommendation, just let us know at 888-345-5509. Thank you for posting!

      reply to Ashley

  52. linda clough says

    Is there a protective cover for the smart easy out yet?

    reply to linda

    • Ashley at Consumer Cellular says

      Thank you for posting, Linda. We are working on getting those cases now, but I’m happy to notify you via email when they become available. Thank you for your patience in the meantime, and we hope you are enjoying your new SmartEasy!

      reply to Ashley

  53. Debby Neuville says

    I, too, am looking for a case for the DORO 824, so if I could be notified when one is available, I would really appreciate it! Thanks!

    reply to Debby

  54. hampton taylor says

    I would like to know if the Doro824 has made any accessories such as car chargers or cases?

    reply to hampton

    • Ashley at Consumer Cellular says

      Thank you for asking, Hampton. We do have a car charger available for the Doro 824, and we are expecting cases to be available soon. If you like, I’m happy to notify you via email when a case becomes available. We can help you order the charger at 888-345-5509 at your convenience. We appreciate you taking the time to post, and we hope you have a great day!

      reply to Ashley

  55. Ron Roizen says

    Hi. I wonder: Is there a way to delete multiple emails on the Doro 824, or must emails be deleted by selecting each one, down a long string? Thanks.

    reply to Ron

    • Ashley at Consumer Cellular says

      There is indeed, Ron! When you open your email app, select the menu in the top right corner (it will look like three dots). Select “delete email”. On the next screen, you can select multiple emails to delete at a time. Once you’ve chosen the messages you want to delete, tap the green checkmark at the bottom. Then confirm by pressing the green “delete” button. That’s it! If you run into any issues, just give us a call at 888-345-5509 and we will be happy to assist you. Thank you for posting today, and enjoy your new Doro 824!

      reply to Ashley

  56. jean says

    Have had the Doro for over a month now- and thought I would like it – it keeps freezing on me. Even when it its charged at 100 percent- also have take things off thinking this would help. Its also very hard to get facebook, and other apps on this

    reply to jean

    • Ashley at Consumer Cellular says

      We’re sorry to hear that you’ve been experiencing issues with your new Doro 824. If you like, we’re happy to help troubleshoot some of the issues you are experiencing and get these problems resolved for you. Just give us a call at 888-345-5509 from a different phone, if that is possible. That way we can reset and adjust settings while we’re on the call with you. Thank you for reaching out to us, and we look forward to working with you to fix this!

      reply to Ashley

  57. Charles cushwa says

    Looking for screen protector for doro 824. Help

    reply to Charles

    • Ashley at Consumer Cellular says

      Thank you for asking, Charles. At this time, we don’t have a screen protector available for the Doro 824. I’ve passed your comments on to our product team, and if we have any updates, I’ll be sure to let you know. We apologize for any inconvenience, and we appreciate you bringing this to our attention. Thank you for posting, and we hope you have a great day!

      reply to Ashley

  58. Jym says

    I would also like to be notified by email when a case and screen protector for the Doro 824 are available.

    reply to Jym

  59. Betty Elkins says

    I would also like to be notified by email when a case is available for the Doro 824

    reply to Betty

  60. Patricia says

    Just wondering – If I switch to Consumer Cellular, can keep my Lan Line phone number?

    reply to Patricia

    • Ashley at Consumer Cellular says

      Great question, Patricia! In most cases, yes, you can keep your landline. We’re happy to discuss the porting process with you at 888-345-5509, and get this started for you. That way, you can enjoy the convenience of our service with the familiar number you’ve always had. Thank you for commenting, and we hope you have a wonderful day!

      reply to Ashley

  61. Marlene says

    I upgraded my mother’s phone to the Doro 824 Smarteasy. She loves it! Could you please notify me when there is a case available for this phone? I would greatly appreciate it. Have a good day! 🙂

    reply to Marlene

    • Ashley at Consumer Cellular says

      That’s great to hear, Marlene! We’re so glad you mother is enjoying her new smartphone. We will be happy to let you know when a case is available. Thank you for posting!

      reply to Ashley

  62. Mark Allen says

    Without a doubt, this is the worst phone I have ever owned! I was forced into buying a new phone when services for my old phone were removed. This phone has numerous error messages, Often turns on with a page I did not ask for or want. The phone also never rings when someone is calling me. My old phone was a Apple iphone, a much better product. I also owned an old DORO that was much better. I seldom use this phone, so when I need it I expect it to be working, but it is just unreliable.

    reply to Mark

    • Ashley at Consumer Cellular says

      We appreciate you reaching out to us, Mark. If you like, we’re happy to troubleshoot some of these issues with you over the phone so that you can feel better about your Doro 824. At your convenience, please call us at 888-345-5509 and we will work with you to make sure that all your smartphone’s features are in good working order. Thank you for telling us about this issue, and we look forward to resolving it with you soon!

      reply to Ashley

  63. James Gray says

    Love the phone but I cannot find an “enter(or return)” on the text keyboard in order to start a new line of text.

    reply to James

    • Ashley at Consumer Cellular says

      We’re glad to hear you like your Doro smartphone, James! We have a helpful How-To video here that should help you with texting. We’re also always happy to assist you over the phone at 888-345-5509. Thank you for taking the time to post today!

      reply to Ashley

  64. Nathan Mauldin says

    I have seen on ebay the doro smarteasy 824 listed with an accessory kit from Consumer Cellular. Is this available? If so, How do I get one? Also, let me know when you get a rubber or silicon case for the 824.

    reply to Nathan

    • Ashley at Consumer Cellular says

      No need to order on Ebay, Nathan. We offer an accessory kit for the Doro 824, complete with a silicon gel case. You can order it while logged into My Account, or we can help you place the order over the phone at 888-345-5509. We appreciate you posting today!

      reply to Ashley

  65. Janet miller says

    Does the Doro 824 have a speaker phone?

    reply to Janet

    • Ashley at Consumer Cellular says

      Thank you for asking, Janet! The Doro 824 does indeed have a speaker phone option when you are making a call. It’s a very handy option if you prefer to go hands free. We’re happy to answer any additional questions you may have about the Doro 824 at 888-345-5509. We appreciate you reaching out to us today!

      reply to Ashley

  66. Elwin Hurlburt says

    Where can I buy a protective cover for the front like an otter box? Can’t find any where.

    reply to Elwin

    • Ashley at Consumer Cellular says

      Thank you for posting, Elwin. At this time, we only have a Flex Gel case available for the Doro 824. We’re happy to talk with you over the phone to see if it will be the right fit for your needs. Just give us a call at 888-345-5509, and we can get one to you quickly. We appreciate you taking the time to comment today!

      reply to Ashley

  67. sharon says

    How can I copy contacts from my galaxy 8e to a doro 824?

    reply to sharon

    • Ashley at Consumer Cellular says

      There are a few ways you can do it, Sharon. First, if you sign into the Doro 824 with the same Gmail account, your contacts may automatically be added if you have synched them to the account. Second, you can transfer contacts using the old SIM card that was in your Galaxy 8e. Even if it isn’t active, you should be able to insert the old SIM card into your Doro 824 and transfer any contacts that are saved to it. We have a video that walks you through this process with your Doro 824 here. If you find that neither of these options are working for you, please don’t hesitate to call us at 888-345-5509 and we will be happy to help troubleshoot this further. Thank you for taking the time to reach out to us, and we hope you have a wonderful day!

      reply to Ashley

  68. Cathy Powell says

    Any updates on a hard case for the Doro 824? My husband uses the phone and he works in maintenance and needs a very sturdy case. Does any of the other phone company’s cases work?

    reply to Cathy

    • Ashley at Consumer Cellular says

      Thank you for asking, Cathy. At this time, we only have the flex gel case available, but you may be able to use a generic case for the device. We’re happy to answer any other questions you may have at 888-345-5509 at your convenience. We appreciate you posting, and we hope you have a great day!

      reply to Ashley

  69. Johnny says

    Just got a Doro 824 and every time I try to send a text message, it says there is a message blocker.. Help?

    reply to Johnny

  70. Diarmuid says

    I have a basic Doro phone (not a smart phone)

    I am interested in buying a Doro 824.

    Will the Doro 824 work in Ireland

    Can I buy a Doro 824 in Ireland?

    Diarmuid

    reply to Diarmuid

    • Ashley at Consumer Cellular says

      Thank you for reaching out to us, Diarmuid. Unfortunately, we aren’t offering this device at this time. We recommend checking with the manufacturer, Doro, to see what options are available for European customers. Thanks again for posting!

      reply to Ashley

  71. Victoria Jones says

    My doro phone won’t ring . I have tried taking out battery and turning off, but nothing works,can someone help me please .

    reply to Victoria

    • Ashley at Consumer Cellular says

      Thank you for posting, Victoria. I took a look at your account, and I see that Deidre, our account advisor, was able to assist you and help you order a new phone. If we can help you with anything else at this time, please don’t hesitate to call us at 888-345-5509 at your convenience. We appreciate you reaching out to us, and we hope you have a wonderful day!

      reply to Ashley

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