Consumer Cellular reached for the stars and we’re definitely earning them again this year, too. The March 19th issue of PC Magazine announced that Consumer Cellular took the top award for their Reader’s Choice Award. We’re simply elated! The magazine reports: “Once again, Consumer Cellular has shown that great pricing and service, a good choice of phones, and a reliable network translate into an unbeatable package. The company wins our Readers’ Choice Award for the second year in a row.”
We’ve achieved this fantastic acclaim each of the past two years because of customers who value flexible and affordable cellphone plans and won’t compromise on service. Consumer Cellular received a rating of 9.3 out of 10 for fees and 9.1 out of 10 for satisfaction with coverage. Clearly, our years of exceptional service is addressing what our customers most value.
Consumer Cellular climbed well ahead of the largest carriers in customer satisfaction for many reasons though largely because of our employees’ relentless devotion. We go above and beyond to serve our customers in ways they’d never expect, too, like how we enhanced our cellphone plans by adding more minutes, text messages and data at no extra cost. As the article says, the key motivators for choosing us “are price and support and Consumer Cellular excels in both areas.”
This year, on top of the cellphone plans we just enhanced, you’re going to see many other additions offered such as new phones and other devices. We do this to ensure that Consumer Cellular will remain your first choice in mobile services for many years to come.
So, thank you so much to our customers for your valuable feedback to PC Magazine! Consumer Cellular looks forward to achieving even higher customer satisfaction in the future for you and the community we unendingly support.