A Culture of Caring

I want to brag for a moment and congratulate Consumer Cellular for being recognized as the 13th best large company to work for in the state of Oregon, the highest ranking of any wireless service provider, in Business Magazine’s annual list of the 100 top companies. This is our first year on the prestigious list and we nearly made it into the Top Ten.  Bravo, team!

When we started this company more than 15 years ago, we gave ourselves a clear charter: We wanted to help make the benefits of cell phone technology available to everyone. Not just to the rich or the tech-savvy, but most especially to those who might need a mobile phone for their convenience or safety or just for occasional use.

To achieve this goal, our service had to be affordable and accessible for all. More importantly we had to support this service with employees who were not just clocking-in but who really cared about our customers, their community, and each other. I think this special culture of caring is what separates us from so many other companies.  

Our employees care in a multitude of ways, from donating their off-duty time to worthy causes such as the Race for the Cure and Making Strides Against Breast Cancer to participating in blood drives and food drives. They’re equally as caring on-the-job and are responsible for building an enthusiastic and loyal customer base. Thanks to their efforts, we received the highest customer ranking for no-contract cellular service this year in an online survey by a major consumer advocate organization.

Our final ranking as one of Oregon’s best companies was based on employer and employee job satisfaction scores, as well as the results of a survey describing company benefits and workplace policies. While the survey was only completed by Oregon employees, we think the results apply to the entire company. 

At Consumer Cellular, we are simply different and simply better. We can’t help it. Caring is a key part of our culture.