Using Your Phone in an Emergency

In an emergency, who do you want first responders to call?  That’s the question I.C.E. (In Case of Emergency) numbers stored in your cell phone can answer.  First responders or ER professionals will use your I.C.E. numbers to contact your closest relatives or friends. Your I.C.E. contacts can immediately inform emergency personnel about any medications or allergies you might have or help locate your own doctor. Adding I.C.E. numbers to your phone is not just a smart thing to do, it could save your life. It’s easy to do and only takes seconds.  Click here to watch a brief video and learn how to add these important contact numbers to your cell phone.

16 Thoughts on "Using Your Phone in an Emergency"

  1. Lilia Soriano says

    I like it . It's very important. Thanks.

  2. Lilia Soriano says

    It's a good tip. Thank you.

  3. Rich Hofmann says

    Nice to know thanks for the tip.

  4. Dominic at Consumer Cellular says

    Thank you all for all of your comments. If anyone is interested in more cell phone tips, feel free to visit our YouTube page:

  5. Stephen Vandivere says

    Very good suggestion. You did not address one possible problem. It might be reasonable to expect a first responder to know how to unlock the various smart phones in order to dial an emergency number, 911, but does not give access to a contacts list. Is the only solution to forgo phone security?

    • Dominic at Consumer Cellular says

      You're right, Stephen. That would definitely be an obstacle. If you have your phone locked, others won't be able to access your contacts list. Thanks for pointing that out.

  6. wyrddsmith says

    There is a problem if you have a locked phone…they can't access your numbers. And anyone with smart phones needs to lock their phone for security.

  7. John Stafford says

    could cell phone vendors be persuaded to add a way to get past locking for access to ICE numbers only; after all its all software.

  8. Bobbie Rogers says

    Nice to know. Will do it right away. I love Consumer Cellular.

  9. Joyce Segers says

    Thanks…very helpful!

    • david ralstin says

      cant use smart phone because its locked

      • Ashley at Consumer Cellular says

        Thanks for posting, David. If your phone is locked, you’ll want to check with the original carrier and see if they are able to unlock it for you. Unfortunately, we aren’t able to do that for you unless it is a phone that we sold. If you have any other questions about using your smartphone with our service, we’re happy to answer them at 888-345-5509. We appreciate you posting, and we hope you have a great day!

  10. alan says

    Can you call 911 on these phones.

  11. Richard good says

    Emergency call

    • Nicole at Consumer Cellular says

      Hi Richard, if you need any assistance with your phone, I recommend giving us a call at 888-345-5509 or chatting with us here.