Here at Consumer Cellular we believe that our customers know their own mobile communication needs best. For example, we prefer to remain a no-contract service provider because we want our customers to choose to stay with us. And we allow them to choose to upgrade, even temporarily, to a new cell phone plan as their usage increases—without penalty—so they can avoid unnecessary overage fees.
Choice is also available in the selection of best-priced, lifestyle-matched mobile phones we offer. Our customers can choose from a basic model designed for the casual user, senior-friendly phones and more advanced smartphone models, such as an Apple iPhone 3GS.
Now I’m very pleased to announce the addition of two cell phones by a world-class manufacturer to our growing menu of selections:
Motorola WX416 – We think you’ll be pleased at how much 
phone you get with the Motorola WX416, a simple and easy-to-use mobile device that costs just $35. This stylish flip phone comes equipped with everything you need to keep in touch. You can easily share conversations via its speakerphone or use the phone hands-free via Bluetooth connectivity. You can take photos with the phone’s digital camera and send those images to family and friends. Choose between the traditional black or jazz it up a little with the red version. We think this lightweight, customizable phone is the perfect everyday cell phone for the casual user.
Motorola EX430 – This feature-rich mobile device is well suited for texting on the 
go and is available for only $80. It comes fully equipped with a QWERTY keyboard, making sending and receiving messages both quick and easy. And it has a wonderful sound system, including an MP3 player and a radio, for your favorite tunes. The phone also includes a hands-free speaker, as well as Bluetooth connectivity, for easier and safer conversations.
Ordering a new phone is easy. Simply log in to your account and select your new phone. We’ll take care of the rest. Or, you may call our toll-free Customer Support line at 1-888-345-5509 and we’ll complete the order for you. Shipping and activation are free, as always.
We’re constantly searching for the best, most practical and affordable cell phones. Whether it is your choice of phones or plans, we want to make sure you have plenty of options. That’s because we believe cell phone usage is your call.
Whats the difference between the Motorola WX345 and this new WX416?
Hello Jeff. That's a good question. The two phones have many similar features however the big benefit to the WX416 is that it utilizes a 3G network. If you have any additional questions, please feel free to contact us at 888-548-6490. Thank you.
I noticed that the phone I just purchased (Nokia C3) has disappeared from the website; is that because 2G phones will soon be obsolete?
Hi Carol. Thanks for the question. We were very happy with the Nokia C3 – it's a great phone; we just happened to sell out of them. Unfortunately, I don't have any information to report about when certain networks will become obsolete. Thank you.
I bought the LG Thrive Smartphone from you earlier this year and think it's the greatest. I note it is no longer offered. Why?
Hi Harry. Thanks for the comment! I agree, the LG Thrive is a great phone. In fact, it was so popular that we sold out rather quickly.
I recently cancelled my subscription to Consumer Cellular since I rarely used my time, but am now thinking of reordering with the new Motorola WX416. What would my monthly payments be and how much time per month allotted?
Hello Barbara. Thanks for the question. Here's a link to more information about our plans. You may pick the plan that best fits your needs. However, if you need any additional assistance, please feel free to contact us at 888-548-6490. Thank you. https://www.consumercellular.com/shopping/choose/plan
My daughter and her husband are also Consumer Cellular customers. My son-in-law recently was given a different cell phone through his employment. He no longer needs his CC phone. That phone is a better phone than my basic one. Would there be a way for me get that phone switched to my number?
Hi Stephen, thanks for the question. If the phone in question is also a Consumer Cellular phone, then you can simply take the SIM card out of your current phone and put it into the new phone. Just make sure your contacts are saved on your SIM card (as opposed to being saved on the phone's memory) so that you have access to them on the new phone. We have videos that show you how to remove the SIM card out of each of our phones via the link below, however, if you need any assistance at all, please feel free to give us a ring at 888-548-6490. Thank you. https://www.consumercellular.com/Support/VideosAndManuals
I have a simple Nokia about 3 years old, I struggle to retrieve my messages to listen to them. I admire my friends who can video events, take & send photos, check their e-mails, and talk of course. I would like a smart phone but really will I be able to turn the thing on and take advantage of all the features. Which phone would do a lot but not require 3 months to study the manual. I am a senior
Hi Alice. Thanks for the question. Our customer service representatives are trained to help you find the phone that fits your lifestyle. Please feel free to call us at 888-548-6490 and we'll be more than happy to assist you. The iPhone 3GS and the Huawei 8800 are both great options. The iPhone is particularly attractive if you're looking for all the features that a smartphone has to offer but still appreciate a simple and straight-forward design. Thank you.
I have a LG flip phone I got from Verizon, whom I with at this time. I really like the phone. Is there a way to keep this phone and switch to CC?
Hello Deane. Thank you for the question. Verizon wireless phones are not compatible with SIM card technology therefore they won't work on our service. However, here's a link to our lineup of phones in case you're interested: https://www.consumercellular.com/shopping/choose/device Thank you.
cool and i love it
I was wondering if there is any chance Consumer Cellular might some day start selling one of the BlackBerry Pearl flip phones. It would be great for the working man that carries it in his pants pocket and likes to text with the qwerty keypad. I have the LG Thrive and if I carry it in my pocket it usually does something I didn't want it to. PS, I really do like Consumer Cellular!
Hi Gayle. Thanks for the question. If you already have a Blackberry, you could try taking the SIM card our of your LG Thrive and moving it to the Blackberry to see if it works. We'll probably need to change a few settings in order for data and text to work with your Consumer Cellular cell phone plan. There's no guarantee that it will work however, it's worth trying. As for your LG Thrive smartphone, you can also set up a password so the phone locks when it rests in your pocket. If you need any additional information, please feel free to contact us at 888-548-6490. Thank you.
Considering upgrading to a different phone!
Damage to front screen probably due to presure,but works fine.
Phone price is not an issue.
Do not need WIFI (have laptop and home WIFI).
Do not need text messaging. (might consider)
Would like to stay on present plan 700 min.
WHAT IS PRACTICAL?
Thank you for your question. If you would like a basic phone, I would recommend the Motorola WX416. It's a great phone and only costs $35 with free activation! If you would like more info on our phones, you may call us at 1-800-686-4460 or go to https://www.consumercellular.com/shopping/choose/device
is it true i will be charged for a phone call if someone calls me and i don't answer? is there a charge per picture we take or are we charged by the time it takes to take the photo and to email it to someone?
These are great questions. If you do not answer the phone, it will not use your minutes. As for taking photos, you can take as many pictures as you like without being charged. If you decide to send that picture as a text message, it will then use a text message. If you opt to send that picture via email, it will use data. But simply taking the pictures does not use any of your service.
SO IF I TAKE A PICTURE WITH MY PHONE, THE 10.00 A MONTH PLAN, I CAN'T SEND IT TO MY COMPUTER OR TO A FRIEND UNLESS I ADD 2.50 A MONTH TO THE SERVICE?
THEN WILL I BE CHARGED WHEN I MESSAGE THE PHOTO IN ADDITION TO THE EXTRA 2.50? OR DOES THE 2.50 EXTRA BUNDLE TAKE CARE OF THE TEXTING COST WHEN I SEND A PHOTO AND EXPLAIN THE PICTURE?
The $2.50 texting package includes 100 text or picture messages plus 10MB of data. Every time you send a picture message by either text you would use one of those 100 messages. If you chose to send it via email, it would use a small amount out of the data. You would not be charged more than the $2.50 unless you were to exceed the plan limits. There are larger plans you can choose from if you need it and just like the voice plans, you may change them at any time. I suggest you give us a call and someone can go over your needs and make a recommendation. 1-800-686-4460
THE CAMERA TAKES PHOTOS, BUT THEY STAY IN THE CAMERA?? NO WAY TO PRINT THEM OUT???
To print your pictures you would need to email them to your computer and print them out from there.
Can I use the SIM card from my damages LG flip phone in a new LG flip phone? Will the minutes and service days transfer with the switch?
Thank you for the comment, Mike. As long as your new phone uses the same size of SIM card, that should work fine. You will want to give customer service a call when you transfer to the new phone to make sure the correct data settings are installed. Just give them a call at (888) 345-5509, and they will walk you through the process. Thanks again!
Our cellphone bill seems to go higher monthly, for no reason. My flip phone is off most of the time, only to be used in emergencies. My wife only texts on her Alcatel Pop 3 smart phone. Plus we both belong to ARRP, yet our bill has climbed from 37 or 38 dollars a month to 54 dollars plus this month.
We’re happy to look into that for you, Roger. In many cases, this is due to our plans automatically adjusting to your usage. If you were upgraded to the next plan due to usage, you will remain on that plan unless you switch back. Please give us a call at 888-345-5509, and we will be happy to make any adjustments or review your plan with you. Thank you for posting!
My husband has the door flip phone through CC and I find the texting to be very outdated it is painful trying to text on the alphabet system! It is like going back in time! Is there a flip phone that does updated texting with the screen! Just wondering what updated phones for him are out there! Meantime I love my Huawei phone. It does everything! Thank you!
Thank you for posting, Katherine! While we do our best to offer different flip phones with a variety of features, each of our options use the same format for text messages. If your husband is looking to try a smartphone instead, we’re happy to speak with you both and make a recommendation. Just give us a call at 888-345-5509 and we will be ready to help! Thanks again for taking the time to reach out to us, and we hope you have a lovely day!
Was it the WX345 that was discontinued in 2016?
Thank you for posting, Pamela. The WX345 was discontinued some time ago. If you’re looking for a new flip phone, we have two great options available here. We can also answer any questions you may have at 888-345-5509, so please don’t hesitate to give us a call. We appreciate you taking the time to reach out to us, and we hope you have a lovely day!
Hi, is the WX 416 still available?
Thanks,
Tom Johnston
Hi Tom, thanks for your question. The WX416 is an older model that we no longer sell since it’s no longer compatible with the network. We do offer our Consumer Cellular Link II as a flip phone option though and you can find more information on it by going to our website here.