Tips & Tricks- Charging Your Phone

You already know cell phones are extremely helpful. In addition to convenient calling, they help keep us on schedule with built-in alarms and calendars. But they’re only helpful if they’re charged up! Here are three easy phone charging tips for keeping your device ready for action:

Plug it in.

The best way to charge your phone is to connect it directly to a wall outlet. Although wireless chargers and connecting your phone to your computer with a USB cable are convenient ways to recharge, they’re not as quick as the traditional outlet cable.Isolated Man's Hand Holding The Phone With Low Battery On A Scre

Keep it cool.

Heat is the major reason for reduced battery life and can be hard on your phone’s battery. Don’t leave your phone directly in the sun or near a heat-producing device (like your computer’s vent) when charging. Instead, find the coolest nearby place (as close to room temperature as possible).

Charge it often.

Don’t wait until your phone is almost dead to recharge. This can make the battery work harder and reduce its life expectancy. Instead, plug in your phone when it’s 40 to 60 percent full—not 10 percent.

These basic phone charging tips will help keep your battery healthy and let you talk, text, watch, and play longer.

Check back next week for a new iPhone tip!

50 Thoughts on "Tips & Tricks- Charging Your Phone"

  1. louis washington says

    Great tip

    Thanks

    reply to louis

  2. Barbara Smythe says

    Just got a new battery and the phone will still not charge. I am very frustrated. Also, your phone number, 1-888-345-5509, does not work. I keep getting a recorded message, “You phone call can not be completed as dialed.” This is not helping my frustration level. Help!

    reply to Barbara

    • Ashley at Consumer Cellular says

      Thank you for the comment Barbara, and I’m sorry you’ve been frustrated. Please try dialing the number without a 1 first- it isn’t necessary. Our customer support team can then work with you to get the issue resolved. Thank you!

      reply to Ashley

  3. G. Johnson says

    All these little tidbits of info are very helpful….thank you. I knew that my battery was the kind that wouldn’t develop a memory, but sometimes wait too long to charge it. CC is a great company and my wife and I certainly appreciate y’all.

    reply to G.

  4. John Gennette says

    If I want to transfer my pictures taken on my cell phone to my computer, what do I need to do.

    reply to John

    • Ashley at Consumer Cellular says

      Thank you for the comment, John. You can transfer photos stored on an SD card by using a card reader slot on your computer. If your photos are stored on the device itself, use the cable that came with your phone, (often the one that plugs into the charger) and use it to connect to your computer. If you have any problems, our customer care team would be happy to walk you through it- just give them a call at (888) 345-5509. Thanks!

      reply to Ashley

  5. J Leatherman says

    Faster charging when in AIRPLANE MODE!

    reply to J

  6. Rosemarie says

    What kind of charger do I use for the phone? Thank you

    reply to Rosemarie

    • Ashley at Consumer Cellular says

      Great question, Rosemarie. The best charger to use it the one that came with your phone, which plugs into a wall socket. Car chargers and other types work well, but the original charger works best. Thanks again!

      reply to Ashley

  7. Georgie Grutbo says

    I need a password for my iPhone 3g. but have not been able to put one on my phone.
    Please tell me how to do so. Thank you

    reply to Georgie

    • Ashley at Consumer Cellular says

      Great question, Georgie. Go to Settings, then tap the General option. Scroll down until you see Passcode Lock, then select it. You can turn on the Passcode option, and set one from there. Don’t forget you can always give us a call at (888) 345-5509, and we can walk you through it. Thank you again!

      reply to Ashley

  8. Don Bell says

    As they say “there’s an app for that”. Try using the app “Battery Doctor” available on the android play store. It helps keep you informed about your battery charge and status. It also has a “trickle charge” stage that will help extend your batter life. I have found it very useful and use it constantly.
    Thanks, CC for all the tips and tricks!

    reply to Don

  9. Patty says

    Hi,
    Lost consumer cellular charger.. Where can I buy another one and how much is it?
    Thank you,
    Patty
    cakes724001@yahoo.com

    reply to Patty

    • Ashley at Consumer Cellular says

      Great question, Patty. You can find one at your local Sears store, through our website, or you can order one over the phone at 888-345-5509. Whichever works best for you!

      reply to Ashley

  10. Heidi says

    My phone will no longer charge. I have used Two different chargers and plugged it in different spots around the house.

    reply to Heidi

    • Ashley at Consumer Cellular says

      That sounds frustrating, Heidi! We’re happy to troubleshoot that with you, and see if we can get that resolved. Can you give us a call at 888-345-5509? Our representatives will be happy to help you. Thank you for reaching out to us today!

      reply to Ashley

  11. Rosemarie Carbajal says

    I am trying to charge my new consumer cellular 101 for the first time. It’s been charging for a while. How long does it take before I can use it? I already tried calling the too free support line but could not stand listening to all that advertising during the long wait. Thank you.

    reply to Rosemarie

    • Ashley at Consumer Cellular says

      Thank you for asking, Rosemarie. We recommend giving your phone a few hours to charge for the first time. If after a few hours the phone isn’t fully charged, we’re happy to troubleshoot at 888-345-5509. We appreciate you reaching out to us today!

      reply to Ashley

  12. Max says

    Should the phone be OFF when charging, or is it OK to leave the phone ON when charging?

    reply to Max

  13. aleesha says

    Where is a battery?

    reply to aleesha

    • Ashley at Consumer Cellular says

      Thank you for asking, Aleesha. Depending on your device, you should find the battery on the back of the phone. Some batteries are removable, while others are not. We’re happy to answer any questions you may have about your specific device at 888-345-5509. We appreciate you posting today!

      reply to Ashley

  14. Jeff Penley says

    My dad lost the charger that came with his phone, how can I get him a new One? He has a DORO PhoneEasy 626

    reply to Jeff

    • Ashley at Consumer Cellular says

      We can definitely help with that, Jeff. You can purchase a replacement charger over the phone at 888-345-5509, and we can get that on the way to you quickly. Thank you for reaching out to us!

      reply to Ashley

  15. Mercedes Martinez says

    why do you only give a phone number for troubleshooting, if the screen is black you can’t call out.

    reply to Mercedes

    • Ashley at Consumer Cellular says

      Thank you for posting, Mercedes. To resolve an issue with your device, we often need to work with you over the phone to complete different steps and verify different settings. If possible, please call us from another phone line so that we can assist you with that screen issue. We may need to have your turn your phone off, then back on again, so calling from another line allows us to stay on the call with you. We appreciate you taking the time to reach out to us!

      reply to Ashley

  16. Virgina A LoGiudice says

    My phone is not keeping its charge, charge nightly in morning full charge, half way through the day it is losing charge only 1/4 full not using phone any extra time, never had a problem before, and also I have a problem downloading photos and receiving, can place on facebook and receive on facebook. Please advise what I can do.

    reply to Virgina

    • Ashley at Consumer Cellular says

      Thank you for reaching out to us, Virginia. First, take a look and see if you have Bluetooth or GPS enabled. Both of those features require a great deal of battery in order to function. Next, you may try reducing your screen brightness as well. You can also see which apps or features are using the most battery by opening your Settings app, then selecting Battery. If you scroll down, you’ll the percentage of battery used by each feature. If you continue to experience a battery issue, please give us a call at 888-345-5509 and we will be happy to do some additional troubleshooting with you. We appreciate you taking the time to post, and we hope you have a lovely day!

      reply to Ashley

  17. Ronelle L Schwartz says

    I have to charge my phone when I’m not using it all the time? Why do I have to charge it often??? I hardly use it when I’m driving. Thanks

    reply to Ronelle

    • Ashley at Consumer Cellular says

      Thanks for posting, Ronelle. I took a look at your account, and I see that you’re using our Consumer Cellular 101 flip phone. Depending on how you use your phone, it’s not uncommon to need to charge it every few days or so. If your phone is running low on battery within just a few hours, please call us at 888-345-5509. We can troubleshoot the issue and work with you to resolve any issues. We appreciate you posting, and we look forward to speaking with you!

      reply to Ashley

  18. Robert says

    I just purchased the doro phoneeasy 626 for Christmas for my mother. I opened it up and put it on the charger , been charging for about 4 hrs . however, it will not turn on . the only thing that happens is the screen blinks like it wants to turn on but does nothing . do I need to return it back ,defected?

    reply to Robert

    • Hi Robert, I’m sorry to hear you’re having trouble with your mother’s new phone. When you remove the phone from the charger, pressing and holding the red button above the number three should power the phone on after one or two seconds. If the phone still isn’t powering on, please give us a call at 888-345-5509. If the phone is defective it can be exchanged at the store where you made the purchase. Please let us know if we can help you!

      reply to Jessica

  19. Marlene fellner says

    My door easy 626 is 3+ yrs old and won’t hold a charge, can I just get a new battery or do I have to get a new phone?

    reply to Marlene

    • Ashley at Consumer Cellular says

      Thank you for posting, Marlene. We’re happy to speak with you about your device and troubleshoot any battery issues you’ve been experiencing. That way, we can help you determine the best way to move forward. At your convenience, please give us a call at 888-345-5509 and we will be ready to assist you. We appreciate you taking the time to post, and we look forward to speaking with you soon!

      reply to Ashley

  20. Lum says

    I also have an Iphone , you gave me the such a great information today.Thanks for sharing !!

    reply to Lum

  21. Brenda says

    My husband and mom have the doro flip and both of them are having issues with battery life they go to use it and its battery has lost charge unable to use it when they need too. They charge them and says charged and hours later right back to no phone. Neither one of the phones have GPS or Bluetooth. Please advise what to do as my mom is 81 and I need to know she will be able to use her phone when needed. Thank you for your time and help in this issue.

    reply to Brenda

    • Ashley at Consumer Cellular says

      Thank you for reaching out to us, Brenda. We can perform some troubleshooting for both your mother and husband to investigate this issue and see what we can do to resolve it. Please give us a call at 888-345-5509 at your convenience. If possible, please call from a different device so that we can power cycle the Doro as needed during the troubleshooting. We appreciate you posting, and we look forward to assisting you!

      reply to Ashley

  22. Carol says

    Battery problem? Have to charge everyday. I don’t use this phone very much and it was purchased only one month ago. Bought it at Target. Targets tech doesn’t know much, about it. my question to you is: can this battery be replaced with a better one and what battery would that be? What should be the time frame for usage, when fully charged, with minimal usage. In other words, why do I have to charge this phone every day?

    reply to Carol

    • Ashley at Consumer Cellular says

      Thank you for reaching out to us, Carol. I was able to take a look at your account, and I see that you’re using the Doro PhoneEasy 626. You should be able to talk for about 6 hours on the phone before charging, or go for about 16 days without charging while not using it to make calls. Please keep in mind that this is dependent on a lot of different factors. We’re happy to troubleshoot this device for you over the phone at 888-345-5509 at your convenience. We appreciate you posting today, and we look forward to assisting you!

      reply to Ashley

  23. kathryn says

    I can’t get open where you put charger into phone.

    reply to kathryn

    • Ashley at Consumer Cellular says

      Thanks for posting, Kathryn. We’re happy to assist you via a phone call if you like, so that we can better understand your device and any issues that are happening with your charger. Please call us at 888-345-5509 at your convenience. We appreciate you taking the time to reach out to us, and we look forward to assisting you!

      reply to Ashley

  24. Donna Valery says

    I have just purchased a Doro 626 flip phone as it was supposed to work
    better with hearing aids. I want to know why the battery loses power
    even without use. IN twelve hours with no talk or text time the phone
    tells me I am down to 25% power. Please help me. Donna V.

    reply to Donna

    • Ashley at Consumer Cellular says

      Thank you for getting in touch with us, Donna. We’re happy to troubleshoot this issue for you if you like at 888-345-5509. Please give us a call at your convenience. We appreciate you taking the time to post, and we look forward to assisting you soon.

      reply to Ashley

  25. Maribel says

    Does the Doro phone come with a charger or do I have to buy one one on the website?

    reply to Maribel

    • Ashley at Consumer Cellular says

      Thanks for asking, Maribel! The Doro comes complete with a charger, as do each of the devices we offer. If you would like an extra charger or one to use in the car, we can help you order those separately. We appreciate you posting, and we hope you have a lovely day!

      reply to Ashley

  26. Tim doyle says

    My Doro does not make a good connection with the charger. Can I get a wireless charger? The phone is fairly new.

    reply to Tim

    • Ashley at Consumer Cellular says

      Thanks for asking, Tim! We’re sorry to hear that you’re having issues with charging your Doro, and we can help you order a new charger if you like. Unfortunately, the Doro doesn’t offer wireless charging at this time. Please give us a call at 888-345-5509 at your convenience, and we will be ready to assist you. We appreciate you taking the time to post, and we hope to speak with you soon!

      reply to Ashley

  27. Gloria says

    I have a new Doro 4G flip phone. I looses charge quickly because the light in the face of the phone won’t cut off. It stays on constantly.

    reply to Gloria

    • Nicole at Consumer Cellular says

      Hi Gloria, you can change how long the LCD backlight stays on by going to Menu > Settings > Personalization > Display > LCD Backlight and select how long you would like it to stay on before it automatically turns off. If you’re having any trouble, then I recommend giving us a call at 888-548-6490 or starting a live chat with us here.

      reply to Nicole

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