Your Step-by-Step Guide to Getting Started with Consumer Cellular

There are many great reasons to join Consumer Cellular, and here’s another one: we make it easy to do!

If you, or a family member or friend, are ready to switch and start enjoying our low prices and great service, here’s a handy checklist that will help you through the process.

Remember, there are three convenient ways to do it: online, over the phone, or at a Target store near you.

To get started, you’ll want the following information handy:

  • Your current phone bill, to help make sure your phone number gets switched over to our service.
  • Your AARP card or membership number, so you get your exclusive discounts.
  • If a friend has referred you, have their name and cellphone number—you’ll each receive a $10 credit on your next invoice!

Next, you’ll need to select your monthly cellular plan:

  • You can view all of our affordable, no-contract options here.
  • If you’re not quite sure which cellular plan works best, just give us a call. We’ll be happy to review how you use your phone currently, and make a recommendation.
  • Keep in mind, with Consumer Cellular, there are no fees to switch your plan if you find you need more, or less. And our automatic upgrades mean that if you happen to go over your plan’s monthly limit, you’re automatically upgraded to the level that covers your usage for the best price, with no overage fees.

Finally, it’s time to choose a cellphone:

  • If you already have a cellphone you love, you may not even need to get a new one! With most unlocked GSM phones, you can switch to Consumer Cellular simply by replacing the SIM card in your current phone. You can learn more about this convenient option here.
  • If you are looking to start with a new phone, we offer an outstanding selection of everything from simple flip phones to flagship smartphones from some of the top manufacturers in the industry. You’ll find all of our choices here.
  • On many of our smartphones, you can even choose to use our EasyPay option, which let you pay the cost of your phone in $25 installments conveniently added to your monthly invoice.

And that’s really all there is to it! Our friendly, 100% U.S. based customer service team is here to answer any additional questions, or walk you through, step by step, to get your Consumer Cellular service up and running. Just call us at (888) 345-5509!

117 Thoughts on "Your Step-by-Step Guide to Getting Started with Consumer Cellular"

  1. Kenneth Young says

    Why don’t you guys have service in Brookhaven, MS.?
    I would NEVER change providers again if you did. 🙁

    reply to Kenneth

    • Ashley at Consumer Cellular says

      We’re happy to take a look at your area, Kenneth. Our service covers most of the United States and uses two of the nation’s largest networks. Just give us a call at 888-345-5509, and we’ll be ready to assist you. Thanks for posting!

      reply to Ashley

      • Anita Collins says

        Ashley I want a phone for my father, what do I need to do? Thanks

        reply to Anita

        • Ashley at Consumer Cellular says

          We can help you with that, Anita! If you’re looking to get a phone right away, you can view a variety of devices at your local Target store. They can even help you activate it before you leave the store. To find a store near you, just visit our Store Locator page here. You can also view our selection of devices online, or call us as well. Next, you’ll need to select a plan, and choose if your father will need text messaging or data as well. If you are looking to transfer a phone number that your father is already using, it’s helpful to have a previous invoice on hand so that we can confirm any needed account details. We’re happy to help you with any questions, or assist you in completing your order at 888-345-5509. Thank you for taking the time to learn more about us, and we’re excited to welcome your father to our service!

          reply to Ashley

  2. Kenneth Young says

    I hate my current service provider….but LOVE my phone. Would I be able to keep my phone?

    reply to Kenneth

    • Ashley at Consumer Cellular says

      Thanks for posting, Kenneth! In general, most unlocked GSM phones can be used with our SIM card, including those used previously with T-Mobile or AT&T. To learn more about using your current phone, check out our video here. We’re also happy to answer any questions you may have at 888-345-5509. We appreciate you taking the time to learn more about our service, and we hope to see you as a Consumer Cellular customer soon!

      reply to Ashley

  3. Peter says

    I am considering because all I have is 10 cents a minutes and I purchase it when ever I need it. So my question is who is your server, AT&T or Verizon. I live in a very small community, and cell services is spotty at best. Right now AT&T is my best bet because I have their tower in my back yard. Another question is if I will need web, unlimited text, and phone…on my existing iPhone6.

    reply to Peter

    • Ashley at Consumer Cellular says

      Thank you for taking the time to learn more about us, Peter! We provide service on two of the nation’s largest networks, and you can see the coverage for your area here on our website. We can also speak with you over the phone at 888-345-5509 and review your area and other locations you travel to often so that you’ll know what kind of coverage to expect. We offer a variety of plans that include data, as well as unlimited texting and minutes. You can view them here. Don’t forget, you can change your plan at any time so that you never pay for more than you need. Many of our customers use their current device with our free SIM card. Unlocked phones that use GSM technology work best, such as those used previously with AT&T or T-Mobile. If you’re ready to get started or if we can answer any other questions you may have, please don’t hesitate to call us at 888-345-5509. We appreciate you posting, and we hope to see you as a customer soon!

      reply to Ashley

  4. Sylvia Booth says

    Need to talk with somebody about cellular phone. I have a phone and I get minutes from wall mart but its to expensive for me, I don’t want to pay $45 a month for it. I use it so little and I have a phone but want to talk about it. I have aarp as a health carrier and they say you get a little discount. Can I get this cellular before we leave to go to Florida on Sunday how do I pay for it

    reply to Sylvia

    • Ashley at Consumer Cellular says

      It sounds like Consumer Cellular would be a great fit for you, Sylvia! We offer flexible plans that include talk, text and data for an affordable price. You can change your plan at any time, so if you find yourself using less, you can switch to a smaller plan and save! You can view all of our plans here, and many of our customers get everything they need for less than $25 a month. As an AARP member, you’ll also receive a 5% rate discount each month. If you need to make the switch quickly, you can visit your local Target and they will help you sign up, and even activate your phone before you leave the store. We offer convenient monthly billing, and can even setup automatic payments if needed. We’re happy to answer any other questions you may have at 888-345-5509, so please feel free to call us at your convenience. We appreciate you taking time to learn more about our service, and we hope to see you as a customer soon!

      reply to Ashley

      • Randy Wheeler says

        My step mom just switch to consumer cellular from at&t and have nothing but trouble with the phone and get no help from you guys which is bull crap they are older people and don’t understand how and was trying to save money !

        reply to Randy

        • Ashley at Consumer Cellular says

          We’re very sorry to hear that, Randy. If you like, we’re happy to assist your stepmother with any account issues at 888-345-5509. Our account advisors will be ready to help her with anything she needs. Thank you for reaching out to us, and we hope to speak with her soon!

          reply to Ashley

      • Pauline says

        Do you need a debt or credit card to join?

        reply to Pauline

        • Nicole at Consumer Cellular says

          That’s a great question, Pauline. A credit or debit card is required to order any equipment online or over the phone. If you purchase equipment through one of our retail partners, then a credit or debit card may be required to be on your account, depending on the outcome of the industry-standard credit check.

          reply to Nicole

  5. Anna says

    I need know how to open pictures that were sent to my phone

    reply to Anna

    • Ashley at Consumer Cellular says

      We can help you with that, Anna! I reviewed your account, and I see that you’re using a Consumer Cellular 101. To save a photo that someone has sent you via a text message, you’ll want to start by opening the message. You’ll see the photo appear on the screen. Use your left key to select “Options” in the bottom left corner. Use the arrow keys to scroll down to “Save Objects”, then use your left key again to “Select”. The picture option will be highlighted, so use the left key to “Select” once more. You’ll have the option of renaming the photo if you like. When you are finished, select “Options”, then “Done”. Once the photo is saved, you’ll also be given an option to use it as your wallpaper or as the photo for a contact. Select “Yes” if you would like to do that, or “No” if you are finished. We’re happy to walk you through this process over the phone if you like at 888-345-5509. Thank you for taking the time to post today, and we hope you have a wonderful day!

      reply to Ashley

  6. Chris says

    I just bought a phone from CC, and it says it is activated. Do I wait now, for my phone # to switch over, or do I need to give more information? How will I know when the number has been switched? Thank you!!

    reply to Chris

    • Ashley at Consumer Cellular says

      Thank you for posting, Chris. I was able to take a look at your account, and I’m glad to see that Demetrius, your account advisor, was able to verify that the number transfer is complete! If we can assist you with anything else at this time, please don’t hesitate to call us at 888-345-5509. We appreciate you taking the time to comment, and we hope you enjoy your new phone!

      reply to Ashley

  7. Juliette says

    Hello, I’m unable to get through to your customer service phone lines, are you having issues?
    Thank you-

    reply to Juliette

    • Ashley at Consumer Cellular says

      We apologize for the inconvenience, Juliette. I reviewed your account, and I see that Roman, one of our account advisors, was able to assist you with your questions. If we can be of any further help, please don’t hesitate to call us at 888-345-5509. Thank you for posting, and we hope you have a wonderful day!

      reply to Ashley

  8. Don May says

    Why does the iPhone 6 I got from you not have settings/Bluetooth/Sync

    reply to Don

    • Ashley at Consumer Cellular says

      Thank you for posting today, Don. Your new iPhone does come equipped with Bluetooth that can be used to sync with a variety of devices. I was able to take a look at your account, and see that our account advisor, Manise, was able to assist you further. If you have any other questions, we’re happy to help at 888-345-5509. We appreciate you taking the time to reach out to us, and we hope you enjoy getting to know your new iPhone!

      reply to Ashley

  9. Donna R Gates says

    When my new I phone arrives in the mail, I will need to know how to transfer data over from my old LG phone. Can you assist me with this?

    reply to Donna

    • Ashley at Consumer Cellular says

      We are happy to help you with that, Donna! When you receive your new phone, we’ll be happy to help you transfer your contacts, photos and other information to your new phone. We also provide How-To videos that will walk you through transferring contacts, making calls and more. You can find them along with the device manuals here on our website. Our account advisors are happy to help you at 888-345-5509, so please give us a call at your convenience. Thank you for posting, and we hope you have a lovely day!

      reply to Ashley

      • m t says

        SURE ASHLEY,,,,BUT WE CAN NEVER GET THROUGH ANYMORE!@#$%^&*()_

        reply to m

        • Ashley at Consumer Cellular says

          We’re sorry to hear that you’ve had a difficult time reaching our customer service team, and we appreciate your patience. I was able to review your account, and I see that our account advisor, Emily, was able to assist you with your phone. If we can be of any further help, please don’t hesitate to call us at 888-345-5509. Thank you for posting, and we hope you have a great day!

          reply to Ashley

  10. George says

    Do you currently have 32GB iPhone 6s (not iphone 6) in stock? I do not see it listed in your website.

    reply to George

    • Ashley at Consumer Cellular says

      Thank you for asking, George! At this time, we don’t have the iPhone 6s available on our site. We’re happy to speak with you at 888-345-5509 and see if we can find a device that will be a perfect fit for you if you like. Please feel free to call us at 888-345-5509 at your convenience. We appreciate you taking the time to post, and we hope you have a great day!

      reply to Ashley

  11. George says

    What is the difference between iPhone 6 and iPhone 6s? How do I know which one is right model for me? I realize you don’t have iPhone 6s, but I may purchase an unlocked iPhone 6s elsewhere and bring to you, that is if the iPhone 6s is a better choice. Thank you.

    reply to George

    • Ashley at Consumer Cellular says

      Thank you for asking, George! The iPhone 6s is slightly larger than iPhone 6, with a similar screen. The iPhone 6s does feature 3D touch and a faster processor. Ultimately, both devices are excellent smartphones. If you have any other questions about either device, we’re happy to answer them at 888-345-5509. We appreciate you posting today!

      reply to Ashley

  12. Antoine Speller says

    Wow this is what I’m talking about. Listening to the customer. I’m glad I switched to Consumer Cellular. These new plans will save my family money in a time we need it most. Thank You!!!

    reply to Antoine

  13. RALPH FULTON says

    I was very pleased to see that you were not increasing the $10 per additional line charge to $15 for me. I was so happy with my plan. 1500 minutes was much more than I needed. In addition 200mb was just more than I needed. If you had increased the per line charge (I have 3 lines on my plan) I would be paying $13 more per month (with the 30% charge for taxes and fees that we pay in my area) with no benefit to me.

    reply to RALPH

  14. Linda Denmark says

    As soon as my second IPhone 6 arrives, I will have it activated this week. Do I need to set up a second Apple ID for this phone so that my spouses contacts, photos, etc. are in his own account? Both phones will be on the same account, since I added this line to my account. Also, when asked do I enter the last 4 digits of his ss# or mine?

    reply to Linda

    • Ashley at Consumer Cellular says

      Great question, Linda! You will want to have two separate Apple ID’s, one for each phone. This will allow your spouse to add their contacts, photos and other information to their phone. As far as your Consumer Cellular account is concerned, both phones will be listed as separate lines. If you give us a call and you’re asked to verify that information, it will correspond to the main account holder. If you would like to adjust any of the information listed on your account, please feel free to call us at 888-345-5509. We will be happy to assist you! Thank you for posting today, and we hope your spouse enjoys their new phone!

      reply to Ashley

  15. Susan Valentine says

    We just joined CC, but did not have our AARP card with us when we signed up at the Target store. Is there any way to add it now to take advantage of the discount?

    reply to Susan

    • Ashley at Consumer Cellular says

      You can add that information at any time, Susan. Just give us a call at 888-345-5509 and we will be happy to assist you. That way, you’ll start seeing those monthly savings add up!

      reply to Ashley

  16. Ken says

    I have been a CC customer for quite a few years now and my service was very good, but lately I have been experiencing several dropped calls. After one dropped call a couple of days ago, when I tried to reestablish contact the phone said “no service”. What’s happening?

    reply to Ken

    • Ashley at Consumer Cellular says

      Thank you for reaching out to us about this, Ken. First, please turn your phone off, then open the back of your phone and make sure that your SIM card is fully in place, then power your phone back on again. If that doesn’t resolve the issue, we’re happy to look at the coverage in your area and troubleshoot as needed. We may need to send some updates to your phone. Just give us a call at 888-345-5509 at your convenience, and we will be ready to help you. Thanks again for posting, and we hope to speak with you soon!

      reply to Ashley

  17. Scott says

    I have a gsm phone (Nexus 5) that was previously on Google Fi cell service. I just activated it with C-C, using a new C-C Sim, and got a new cell #. I now want to Port my old Google Fi # to work with this cell on C-C. Google Fi offers to make this transfer fir me. Or would I better off going thru C-C? FYI if you need to know Acct #, Google Fi will only give them to me as part of the transfer process. So who should I have handle the transfer?

    reply to Scott

    • Ashley at Consumer Cellular says

      Thanks for posting, Scott. I reviewed your account, and I see that we were able to assist you in porting your previous phone number to our service. If we can be of any further help at this time, please don’t hesitate to call us at 888-345-5509 at your convenience. Thank you again for reaching out to us, and we hope you have a wonderful day!

      reply to Ashley

  18. Lee says

    It appears my phone was never activated.

    reply to Lee

    • Ashley at Consumer Cellular says

      Thank you for reaching out to us, Lee. We can assist you with activating your device if you give us a call at 888-345-5509. That way, we can ensure that your account and devices are setup per your request. We appreciate you posting today, and we look forward to speaking with you!

      reply to Ashley

      • Joan Winstead says

        Why cant I connect to the internet when I am away from home? I have connect plan.

        reply to Joan

        • Ashley at Consumer Cellular says

          Thank you for reaching out to us, Joan. First, please try turning your phone off, then back on again. This will allow it to reset the connection to the cellular towers. Next, check your smartphone to make sure data is enabled in your settings. If that doesn’t resolve the problem, we may need to send some updates to your device. We can assist you over the phone at 888-345-5509, and work with you to get this resolved. We appreciate you taking the time to post!

          reply to Ashley

  19. Randy says

    Why am I constantly being hounded to sign up with xfinity to get online when I am away from my wifi? Web is supposed to be part of the plan I have I think.

    reply to Randy

    • Ashley at Consumer Cellular says

      Thanks for posting, Randy. You should be able to connect to the internet via your cellular connection at those times when you’re away from a Wi-Fi network. If that isn’t happening, we may need to adjust some settings on your device. Please call us at 888-345-5509 at your convenience. We’ll be happy to troubleshoot this and work with you to resolve the problem. We appreciate you reaching out to us, and we look forward to assisting you!

      reply to Ashley

  20. Vivian Moss says

    My son has a flip phone that charged all day but all the charge shows is the charge bars and won’t let him make a call. What is wrong with it?

    reply to Vivian

    • Ashley at Consumer Cellular says

      Thanks for reaching out to us, Vivian! I was able to take a look at your account, and I see that you were able to speak with Jasmine, our account advisor. It appears that the hard shock resolved the issue with the phone. If we can help you with anything else, or if the issue continues, please don’t hesitate to call us at 888-345-5509. We’re always happy to assist! We appreciate you posting, and we hope you have a lovely day!

      reply to Ashley

  21. Kathy says

    Show me a flip phone that would work for elderly

    reply to Kathy

    • Ashley at Consumer Cellular says

      We have the perfect device, Kathy. Our Doro PhoneEasy 626 is a flip phone that was designed especially for seniors. It has a large screen, big raised buttons and even an emergency button on the back. You can learn more about it here. We’re also happy to answer any questions you may have at 888-345-5509 at your convenience. Thanks for taking the time to post, and we hope you have a great day!

      reply to Ashley

  22. Kathy says

    Neither CC nor Apple geniuses can fix my problems with CC voicemail. I’m totally dissatisfied with CC tech help and will move to another carrier as soon as possible.

    reply to Kathy

    • Thank you for your comment, Kathy. I believe I’ve located your account and we’d like another opportunity to resolve this. I’ll have a specialist reach out to you by email today. We’re also happy to help you at 888-345-5509 at your convenience. Thanks again for taking the time to reach out to us, and we hope you have a great day!

      reply to Jessica

  23. VM says

    Hi,
    I got my sim card in the mail and I put it in the phone. Cannot make any calls now, including the 1888 number suggested in online account. We cannot call you now because the phones don’t work. What can we check at our end

    reply to VM

    • Ashley at Consumer Cellular says

      Thank you for reaching out to us, VM. In most cases, number transfers take 24-48 hours, which may have caused this issue. I reviewed your account, and I see that you were able to speak with our account advisor Aaron, who helped you complete the transfer and activate it with your phone. If we can be of any further assistance to you, please don’t hesitate to call us at 888-345-5509. We appreciate you posting today!

      reply to Ashley

  24. Sherry says

    Are there roaming charges in certain areas ?. Do you have nationwide coverage?

    reply to Sherry

    • Ashley at Consumer Cellular says

      Thank you for posting, Sherry. We offer nationwide coverage on two of the largest networks, and there are no roaming charges in the United States. To take a look at the coverage in your area, check out our Coverage Map here. If you like, we can also assist you over the phone at 888-345-5509 and give you an idea of the type of coverage you can expect in areas you visit often. We appreciate you posting, and we hope you have a great day!

      reply to Ashley

  25. Renia says

    How old do you have to be to get a iphone and service plan ? Do you have to be elderly?

    reply to Renia

    • Ashley at Consumer Cellular says

      Thank you for asking, Renia! Our service is available to anyone over the age of 18. We’re happy to talk with you about our iPhone EasyPay options and help you find a plan at 888-345-5509. We appreciate you taking the time to learn more about us today!

      reply to Ashley

  26. Norvell E Wisdom says

    How do I retrieve voice mail messages?

    reply to Norvell

    • Ashley at Consumer Cellular says

      Thanks for asking, Norvell. Your Consumer Cellular phone service comes complete with voicemail. If you haven’t done so already, you’ll need to set it up. We have a great video that will walk you through it here. To access your messages, just press and hold the “1” key on your phone, then enter your password. We’re happy to help you with any other questions you may have at 888-345-5509. Thank you again for reaching out to us, and we hope you have a lovely day!

      reply to Ashley

  27. Kareem says

    Hello! I was hoping to transfer out from Sprint to Consumer cellular. I currently have two Iphone 7S and my contract with sprint just recently ended. Would I be able to use the sim cards in my previous sprint phones?

    reply to Kareem

    • Ashley at Consumer Cellular says

      Great question, Kareem! In most cases, our SIM card works best with unlocked phones that were previously used on a GSM network, such as AT&T or T-Mobile. You’re welcome to try our SIM card with your device to see if it will work. It’s risk-free, and you can find one at your local Target store, on our website here or we can send you one if you call us at 888-345-5509. We can also answer any other questions you may have, so don’t hesitate to give us a call. We appreciate you taking the time to learn more about our service, and we hope you have a lovely day!

      reply to Ashley

    • Steve says

      Kareem, I have an iPhone XR on Sprint and have the same question.

      Did the Consumer Cellular SIM card work on your iPhone 7? If so, within Consumer Cellular, did you align with the ATT or T-Mobile network?

      reply to Steve

  28. Teonshia Bragg says

    I’m a young woman and I would love to know how do I have to be to buy 2 iPhones and also would love to know if I can get the phones can I use a aTT& T-Mobile sim card

    reply to Teonshia

    • Ashley at Consumer Cellular says

      Thanks for asking, Teonshia! To use our service, you just need to be 18 years of age or older. You can select the phone of choice, and we offer free SIM cards. We offer coverage on two of the nation’s largest networks, so we’re happy to find the best fit for you. Just give us a call at 888-345-5509, and we will be happy to help you get started. We appreciate you taking the time to learn more about us, and we look forward to assisting you!

      reply to Ashley

  29. Melissa says

    When I order a new phone and new service on your website, will the phone already be activated when it comes in the mail or will I still need to activate it?

    reply to Melissa

    • Ashley at Consumer Cellular says

      Thanks for asking, Melissa! We’ll send you instructions along with the device so that you can activate it once it arrives. It only takes a second, and you can do it right from the My Account section. We’re happy to answer any other questions you may have at 888-345-5509. We appreciate you posting, and we hope you have a lovely day!

      reply to Ashley

      • Ben Burns says

        Hey ashley, I just turned 18 and was wondering can I get a phone and a plan but pay the first fee at target the first time with cash?

        reply to Ben

        • Ashley at Consumer Cellular says

          Thanks for asking, Ben! We bill in arrears, so while you can purchase your device or SIM card with cash at a Target store, you will need to pay your monthly fee via our standard billing system. We’re happy to answer any other questions you may have at 888-345-5509. We appreciate you reaching out to us today!

          reply to Ashley

  30. Liz Desmarais says

    Hi! I just switched my phone that my daughter uses from ATT to Consumer Cellular. She now has 2 text threads. Her texts come though as email from her email address. If I text to her telephone number on my end it shows the text went through but she is not getting them. In fact people at work are telling her they are sending texts that she is not receiving. What is the issue? How can we resolve it?

    reply to Liz

    • Ashley at Consumer Cellular says

      Thanks for reaching out to us, Liz. We can assist you with this issue so that your daughter can receive her text messages properly. Please give us a call at 888-345-5509, and if possible, call from another phone so that we can troubleshoot the device with you. We appreciate you posting, and we look forward to assisting you soon!

      reply to Ashley

  31. Miracle says

    I want to buy a iphone 8 plus from consumer cellular when I pay the $100 upfront do they ship the phone right away?

    reply to Miracle

    • Ashley at Consumer Cellular says

      Thank you for asking, Miracle! When you purchase an iPhone using EasyPay, you’ll make the first payment when you order the device, and we’ll send you the phone. Then you’ll make $25 payments each month that are conveniently added to your invoice. We’re happy to tell you more about this great option at 888-345-5509. We appreciate you posting, and we hope you have a wonderful day!

      reply to Ashley

  32. Cheyenne says

    I’m not a member and I wanna switch over to you. I seen the iPhone 8+ for 100$ is that true?

    reply to Cheyenne

    • Ashley at Consumer Cellular says

      We’d love to welcome you to Consumer Cellular, Cheyenne! You can get the iPhone 8 Plus with EasyPay for $100 down. Our convenient payment plan allows you to make the $100 payment at the time of purchase, then pay $25 monthly installments that are added to your invoice. It’s simple and affordable! You can get started on our website here, or we can help you over the phone at 888-345-5509. Thanks for posting, and we hope to see you as a customer soon!

      reply to Ashley

  33. Renee says

    I, too, am not a member yet but I’d like to be. I am currently with Verizon. I have an unlocked Samsung Galaxy S7 Edge. It has a sim card slot at the top. Would my phone be compatible with your network?

    reply to Renee

    • Ashley at Consumer Cellular says

      Great question, Renee! In general, most fully unlocked GSM devices, such as those that were previously used with AT&T or T-Mobile, work best with our SIM card. If you like, you can always test our SIM card with your device to see if it would be a good fit. Just order one via our website, or visit your local Target store. With our Risk-Free Guarantee, there’s nothing to lose. You can learn more about our SIM card option and see it in action here. Thank you for posting, and we hope to see you as a customer soon!

      reply to Ashley

  34. James p Frazier says

    my mom and I are tired of T-Mobile charging $100 a month if you go over the two Gigabyte plan we have the one gigabyte plan we need to switch to consumer cellular my mom is an aarp I’d like to get the 5 gigabytes plan for $55 a month we need to switch to consumer cellular right now do you carry Apple iPhone 10+? I need a 4g smartphone now!

    reply to James

  35. Tiffany says

    Hi I’m looking to switch to consumer cellular because of your guys great deal with EasyPay , but I was wondering what was needed to qualify for that .

    reply to Tiffany

    • Ashley at Consumer Cellular says

      Thanks for asking, Tiffany. EasyPay does require a credit check, and we’re happy to see what options are available for you. Just give us a call at 888-345-5509 at your convenience, and we’ll be ready to assist you. We appreciate you taking the time to post today!

      reply to Ashley

  36. ANTHONY BRODEUR says

    hi, I have a question is Consumer Cellular for all ages?

    reply to ANTHONY

  37. Beatriz says

    So I was wondering how much an iphone 8 plus cost a month and how much it was gonna be upfront, and how much I need to pay and plus the plan every month.

    reply to Beatriz

  38. Jeni Demarco says

    Hi. We just switched from Verizon to CC at great savings to us – thank you! What I need to know is, do we need to contact Verizon to cancel, or do they find out through the transfer process? Thanks.

    reply to Jeni

    • Nicole at Consumer Cellular says

      Thank you for posting, Jeni. When a transfer has fully completed, that is communicated automatically through the system with the previous provider so they know to stop billing and cancel the line that has been moved to a new provider. If you are both receiving and making calls with Consumer Cellular service, your service with Verizon would be cancelled. Verizon is one of those providers who will typically cancel the service in their system automatically, but we recommend verifying this with them so there are no surprises.

      reply to Nicole

  39. Specter says

    I’m thinking about switching to consumer cellular, but I have a sort of unusual situation with my current phone: I want to keep my number that I have with my current provider, AT&T. But I also want to bring my own phone, which is an unlocked Samsung S5. Will the phone be compatible, and can I still keep my number? Thank you in advance!

    reply to Specter

    • Ashley at Consumer Cellular says

      Thanks for posting, Specter. We have many customers who find themselves in this situation, and we’re here to make the process simple and easy! You can transfer your phone number to our service when you sign up, and most fully unlocked GSM smartphones, such as those used before with AT&T, can be used with our service as well! You’ll just need one of our SIM cards, and you can learn more about that here. We appreciate you posting, and we hope to see you as a customer soon!

      reply to Ashley

  40. Peggy S Smith says

    In order to switch from my current carrier to CC and I already own my own phone and want to keep my current number – can I go to one of your stores and have them set up my phone with the required SIM card to switch over to you?

    reply to Peggy

    • Ashley at Consumer Cellular says

      We’ll be happy to help you switch, Peggy! You’ll want to make sure that your phone has been fully unlocked by your previous carrier, and then you can visit your local Target or Best Buy store to pick up our SIM card. It’s easy to activate, and we’ll be there to help you transfer your current phone number. If you have any questions, just give us a call at 888-345-5509. Thanks for taking the time to learn more about us, and we hope to see you as a customer soon!

      reply to Ashley

  41. KERRY BOYD says

    DO YOU HAVE TO HAVE A MAJOR CREDIT CARD … OR ANY TYPE OF CREDIT CARD …TO APPLY FOR A CONSUMER CELLULAR PHONE PLAN?

    reply to KERRY

    • Hi Kerry, that is a great question, thanks for posting! You do need a valid debit or credit card in order to sign up for service. If you would like, an option would be to pick up a prepaid card that can be used to pay the bill or purchase phones with to have on the account.

      reply to Jacob

  42. Kayla says

    I was wondering if you will be selling the other colors of the iPhone XR such as the yellow one pretty soon?

    reply to Kayla

    • Hi Kayla, that is a great question, thanks for posting! At this time, we do not have a timeline for when or if Apple will send us the other colors they offer that phone model in. You can purchase an unlocked model from Apple though to use with our SIM card if they have a color you would prefer to have.

      reply to Jacob

  43. Ruby says

    Hi I was wondering if I could just purchase a phone form your website? I’m not trying to get a plan yet just the phone for my young daughter.

    reply to Ruby

    • Nicole at Consumer Cellular says

      Thank you for the question, Ruby! Since we are a cellular service provider, we do not sell our phones without service. If you’re interested in purchasing a phone, you would also need to set up service with us.

      reply to Nicole

  44. Haile says

    I am 20 but my phone company sucks! I always see CC ads on TV and I wanted to know if there was a certain age limit to this amazing deal!

    reply to Haile

  45. Robert Kauffman says

    My wife is afraid she will loose all her pictures on her phone when we switch. We have IPhone 7 S plus with Verizon . What if any things on are phones will we loose ? PS we already have your SIM cards, just need reassurance.

    reply to Robert

  46. Dontae. N says

    Hi, I am researching possible new carriers that are within my financial means. I came across CC and I’m very interested in the application process. I’m applying online and see the phone I desire is available via EasyPay for $10 due at checkout. I have entered all my CC info, yet skeptical if the Amount Due Today will change or if not approved for EasyPay Will i loose out on my money spent? I guess my question is this, once I hit “checkout” will my card be charged at that moment or after the credit check is completed?

    reply to Dontae.

    • Nicole at Consumer Cellular says

      That’s a great question, Dontae! Eligibility for the EasyPay program would be determined after you click “Checkout” as the industry-standard credit check as to be processed first. If you are not approved for EasyPay, then our system would alert you before the payment is processed so that you can either choose to purchase the phone in full or select a different device. If you’re approved, then the order process will continue with the cost shown.

      reply to Nicole

  47. pari says

    I want to get the iPhone 11 but pay monthly for it, but how much is it total upfront for 64gb and $35 monthly. I would like to know so I have the correct amount of money I need to put it on a card.

    reply to pari

    • Hi Pari, thanks for your question. The upfront payment is $35 plus the taxes for the full cost of her phone. We don’t have the taxes as they vary depending on your exact location. You can start the order process to get an idea of what taxes will be, or you can also give us a call at 800-686-4460 and we’d be happy to help with the order.

      reply to Jacob

  48. S Bogli says

    Why don’t you open Target stores for phone service in South Carolina Lets Go

    reply to S

    • Hi S, thanks for your post. We don’t know when our retail partners will open their cellular option for their stores and we don’t have an option to expedite it. If you do have any questions in the meantime, please feel free to give us a call at 800-686-4460, or you can also chat with one of our live agents here for further assistance.

      reply to Jacob

  49. Thomas Hertwig says

    I’m told by a Consumer Cellular rep at Target in Baton Rouge that I need to call CC to order a CC SIM card to give to the Target rep so they can convert my AT&T phone to CC service. I have not been able to get through to a human on the CC support phone number 888.345.5509 or on the support chat line. Please tell me by e-mail how to proceed. Thank you.

    reply to Thomas

  50. Jennifer Cox says

    I want to reactivate my phone. The imei is 359516091410292. I don’t have the box with the activation code. My other phone has stopped working so I don’t have access to email or a phone.

    reply to Jennifer

    • Nicole at Consumer Cellular says

      Hi Jennifer, we’d love to help you with that. In order to reconnect your account, we’ll need to speak with you directly. You can call us at 888-345-5509.

      reply to Nicole

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