Simple Steps to Home Phone Savings

More and more people are making the switch to cellular service from traditional, landline-based home phone service. There’s some great technology now that lets you keep your home phone number and enjoy the same comforts of your traditional home phone as part of your cellular account!

Consumer Cellular makes it easy to get the best of both worlds. You can convert your current home phone into an additional line on your cellular account using our ZTE Wireless Home Phone Base!

You get to keep your same phone number, and even your same phone (just plug it into the Home Phone Base and you’re up and running). But instead of being tethered to a physical “landline” phone, the ZTE Wireless Home Phone Base lets you receive calls to your home phone using cellular service.

This also means you can take it anywhere you go—any room in your house, or on a trip—and still receive calls made to your home phone number. You’re at home anywhere there is cellular service and an electrical outlet—and you’re no longer paying an extra phone bill! Plus, you’ll be sharing minutes from the existing Talk plan on your account, and any calls between phones on your account are free!

It’s simple to make the switch. Order the ZTE Wireless Home Phone Base online, or by calling customer support at (888) 345-5509. Just be sure to keep your existing home phone account open until after you’ve received the device, so your phone number stays active and can be transferred to our service. Then, simply plug in your handset, and enjoy the freedom of wireless home phone service. Make yourself at home everywhere you go!

42 Thoughts on "Simple Steps to Home Phone Savings"

  1. Marcia Willis says

    feeling ignorant-still keep my home portable phones?? still have voice mail?

    reply to Marcia

    • Ashley at Consumer Cellular says

      Great questions, Marcia. The great thing about the Wireless Home Phone Base is that you can use it with the same home phone you already have. You’ll just plug the base into the wall, then plug your phone into the base. It’s that simple! We offer voicemail free of charge, so you’ll be able to check your messages quickly as well. If you have any other questions or would like to get started, we’re happy to help you at 888-345-5509. Thank you for taking the time to learn more about this great product, and we hope you have a great day!

      reply to Ashley

  2. Earline Bonds says

    I have a home phone. How much a month will l be charged with your services.

    reply to Earline

    • Ashley at Consumer Cellular says

      Thank you for asking! If you switch your home phone number to our service, you can select a plan that works best for your needs. You can view all of our plan options here on our website. If you like, we can also speak with you about your usage and make a recommendation. Just give us a call at 888-345-5509 and we will be happy to assist you. We appreciate you taking the time to post, and we hope you have a wonderful day!

      reply to Ashley

  3. Earline Bonds says

    How much will l save if l had AARP!

    reply to Earline

    • Ashley at Consumer Cellular says

      Great question, Earline. AARP members receive a 5% discount each month on service and usage. All we need to get started is your member number, so please feel free to call us at 888-345-5509 if you would like to add that information to your account. Then you’ll be able to watch those savings add up each month! We appreciate you posting today!

      reply to Ashley

  4. Abbey says

    HELP! keep sending emails via site, and can’t wait for five days for someone to “get back to me”! Am disabled and housebound, live alone.

    Just purchased iPhone 7plus and when used “activation” button at acct page something screwed up. Old phone has battery probs, and may not have transferred properly. But it still worked ok, old had network, new didn’t. button for activate now gone tho. called via old phone, tech was fixing put on hold, then call dropped. BUT then phone battery died completely (had been intermittent) and now can’t use old phone and still don’t have network on new!

    Am very ill and alone. NEED PHONE ASAP PLEASE!!
    have no access to other phone, only email. Wifi phone on new phone says I have to contact CC to set up! so that’s out even tho wifi ok.

    reply to Abbey

    • Ashley at Consumer Cellular says

      Thank you for posting, Abbey. I’ve reviewed your account, and I’m so glad to see that we were able to speak with you yesterday and work with you to resolve this. Please note that it can take 24-48 hours for your number to be transferred. We recommend turning your device off, then back on again periodically to allow your phone to connect to a nearby tower. If we can be of any further assistance, please don’t hesitate to call us again at 888-345-5509. We appreciate your patience, and we are here to help if you need us!

      reply to Ashley

  5. Phil says

    I just now went online and noticed my account was past due. I am usually pretty careful about these type of issues.This time it slipped by me. My question is why can’t you notify customers by e-mail alert if their account does become overdue. It certainly can be quickly rectified.

    reply to Phil

    • Ashley at Consumer Cellular says

      Thank you for posting, Phil! We will reach out to you via a phone call or email if your account becomes quite overdue. I’m happy to pass your suggestion for an email billing reminder on to our management team. We always appreciate ideas shared by our customers! We appreciate you reaching out to us today, and we hope you have a wonderful day!

      reply to Ashley

  6. Joanne M says

    To clarify in my mind – my current Consumer Cellular plan is 1500 minutes + text etc. If I buy the plan with 250 minutes for my current landline number, that is entirely separate from my cellular plan use? Since it plugs into an electrical outlet, if power goes out, so does that phone/service, correct? How will my current landline number get ‘ported’ to consumer cellular coverage from xfinity?

    reply to Joanne

    • Ashley at Consumer Cellular says

      Great questions, Joanne. If you add the Wireless Home Phone Base to your plan, you’ll share the minutes on your plan. If you’re using the 1,500 minute plan, you won’t need to make a change unless you find yourself needing more minutes. There is a battery backup in case of power outages, so you’ll be able to make and receive calls for a time without any power. If you want to transfer your current landline phone number, we’ll help you do that. Just give us a call at 888-345-5509, and we can start the transfer for us. It’s helpful if you have an invoice handy so we can verify your account number and other information, and be sure to leave your account open until the transfer is complete. We’re happy to answer any other questions you may have as well. Thank you for taking the time to post, and we look forward to speaking with you!

      reply to Ashley

  7. Ken Hickson says

    Seriously considering switching our home phone to Consumer Cellular. You previously stated there is a free vm option available. Is caller ID also available for the home phone service? What other options are available? I am already a Consumer Cellular customer so would be adding this service.

    reply to Ken

    • Ashley at Consumer Cellular says

      I’m happy to answer your questions, Ken. If you have a home phone that displays Caller ID or allows you to save contact numbers, those features will work with the Wireless Home Phone Base. You’ll have all of the same account features as your cellphone, and the Wireless Home Phone Base will share the minutes from your plan. If you would like to add this device to your plan, we’re happy to help you at 888-345-5509. Thank you for taking the time to learn more about it, and we hope you have a wonderful day!

      reply to Ashley

  8. Linda h says

    I would like to come on board with a cell phone plan. Would I be able to keep my old cell phone number?

    reply to Linda

    • Ashley at Consumer Cellular says

      You can indeed, Linda. First, you’ll need one a bill from your previous carrier on hand, as it contains information like your account number that we’ll need to start the transfer. Next, give us a call at 888-345-5509 or choose a plan and a phone on our website. We’ll start the transfer process for you. Just be sure to leave your previous account open until we can confirm that the transfer is complete. If you have any questions or you’re ready to get started, just give us a call. Thank you for taking the time to post, and we hope you have a wonderful day!

      reply to Ashley

  9. Ann says

    Our landline consists of 3 phones, 1 in each of 3 rooms. How would this work?

    reply to Ann

    • Ashley at Consumer Cellular says

      Great question, Ann! You can use the Wireless Home Phone Base with a phone that uses one base and multiple cordless handsets. It sounds like that option would work well in your situation. If we can answer any other questions you may have or assist you in placing your order, just give us a call at 888-345-5509. We’re always happy to help! Thank you for taking the time to post today!

      reply to Ashley

  10. charlotte says

    I spoke to a young man today for help with my phone, since then I’ve no service , nor does my husband. Please help, we do not have another phone to use, we really need help.

    reply to charlotte

    • Ashley at Consumer Cellular says

      Thank you for reaching out to us, Charlotte. We’re sorry to hear about the issue you experienced with your phones. I reviewed your account, and I see that Pauline, our account advisor, was able to assist you and resolve the problem. If it happens again for any reason, or if you need any further assistance, please don’t hesitate to call us at 888-345-5509. We are always happy to help! Thanks again for posting, and we hope you have a lovely day!

      reply to Ashley

  11. Ezella Young says

    Wanting to switch home landline phone to CONSUMER CELLULAR from XFINITY. I am an AARP MEMBER. So question is how do I switch service to CONSUMER CELLULAR that is home landline? I don’t need ALL that EXTRA, just plain old phone caller id.

    reply to Ezella

    • Ashley at Consumer Cellular says

      We can help you with that, Ezella. Before you get started, it’s helpful to have an invoice from your current home phone provider on hand. It will list your account number and other information that we’ll need for the number transfer process. Next, give us a call at 888-345-5509 or you can place an order via our website here. We’ll collect the information we need so that we can port the phone number over to our service. Once you receive your Wireless Home Phone Base, you’ll just need to plug the base into a power outlet, and connect your home phone to the base. That’s it! If you would like to get started, or if you have any other questions we can answer, please don’t hesitate to call us at 888-345-5509. Thank you for posting today!

      reply to Ashley

  12. Mary Ann says

    With my previous cell phone provider calls to my family who also had the same cell provider were free.
    Now my sister and I have Consumer Cellular and we are both charged minutes for calls to each other.
    Isn’t that double charging for one phone call?
    No wonder my minutes disappear so quickly, we talk frequently.
    What can Consumer Cellular do for us?

    reply to Mary

    • Ashley at Consumer Cellular says

      Thank you for taking the time to reach out to us, Mary Ann. Calls made between lines on the same account are free of charge, but calls made to others use minutes from your plan. In general, you’ll use minutes from your plan whenever you place or receive a call. We’re happy to speak with you about your plan and see if there is a better fit for your needs. Just give us a call at 888-345-5509, and we will be ready to assist you. We appreciate you posting, and we hope you have a great day!

      reply to Ashley

      • Mary Ann says

        I have also noticed that I am charged in minutes for retrieving my voice mail messages.
        If I use my phone answering machine instead of your voice mail I will not be charged in minutes is that correct?

        reply to Mary

        • Ashley at Consumer Cellular says

          Thanks for asking, Mary Ann. Checking your voicemail from your device will use minutes from your plan. You can try using your answering machine, but please know that it may not be compatible with the Home Base system. If you choose to not use the voicemail provided with your service, you can plug your home answering machine into the Phone 2 port located on the back of the home base. Just make sure to set your machine to pick up in as few rings as possible, and we can help you with that at 888-345-5509. We appreciate you taking the time to post, and we hope you have a great day!

          reply to Ashley

  13. Debbie Bohler says

    Hi,I’m a long term customer and I’ve had two ZTE boxes for the home phone line but I keep getting dropped calls. There is one green light then it goes red and I lose the call. I’ve tried everything like moving the unit nearer to a window and into another room. I have made numerous phone calls to Consumer Cellular to not avail. Is there a booster box that will help with this one?
    Please let me know since I have shut if off but I would like to reactivate it by the end of September. Please email me back.
    Thanks, Debbie

    reply to Debbie

    • Ashley at Consumer Cellular says

      Thank you for reaching out to us, Debbie. I’ve reviewed your account, and it looks like we can try a new SIM card that may provide you with better coverage. Just give us a call at 888-345-5509 if you’re interested in trying this solution. We’ll get it on the way to you as soon as possible. We appreciate you posting, and we hope to speak with you soon!

      reply to Ashley

  14. Ronnie says

    If you have a home security system connected though you landline. I assume it will not be usable with the wireless home base system?

    reply to Ronnie

    • Ashley at Consumer Cellular says

      That is correct, Ronnie. The Wireless Home Phone Base is not designed to work with home security systems. If we can answer any other questions you may have, we’re happy to do so at 888-345-5509. Thanks for posting today!

      reply to Ashley

  15. carol says

    I have a kitchen phone, living room, bedroom and the base is in computer room. How will this work. carol

    reply to carol

    • Ashley at Consumer Cellular says

      Thanks for asking, Carol. You can use the Wireless Home Phone Base with a home phone that has one main base and multiple cordless handsets. This may be the most convenient option for you. We can answer any other questions you may have or help you place an order at 888-345-5509. Thank you again for taking the time to reach out to us, and we hope you have a great day!

      reply to Ashley

  16. Wil Stiles says

    My wife and I both share a plan with CC. If I purchase the home receiver and my home phone # to my plan , I will not be charged any more per month than my regular cell plan, is that correct?

    reply to Wil

    • Ashley at Consumer Cellular says

      I’m happy to answer that for you, Wil. If you add the Wireless Home Phone Base to your monthly plan, it counts as an additional line. You’ll see an additional $10 charge each month for the line, but you’ll share minutes with the other devices on your plan. If you have any other questions or would like to order yours, please feel free to call us at 888-345-5509. Thank you for taking the time to reach out to us, and to learn more about this great home phone option.

      reply to Ashley

  17. John B says

    I would like to transfer my contacts from my Samsung Galaxy 4 to my Consumer Cellular Doro phone. How can I do this? Can I pull the Doro sym card and insert it into the Samsung and download my contacts, and then return the sym to my Doro. Then will the Doro be able to use those contacts?

    reply to John

    • Ashley at Consumer Cellular says

      You should be able to do just that, John. You’ll want to export the contacts from your Galaxy to the SIM card that came with your Doro. Then use the Menu to open the Phone book, then select “Option” with your left soft key. Select “Copy all” then “OK”. You’ll see the option “from SIM”, so select OK, then “Yes” to transfer them all at once. If you run into any issues or need any help, please don’t hesitate to call us at 888-345-5509. We appreciate you posting today!

      reply to Ashley

  18. ronald harris says

    I have no cell service at home,will the home base unit work with my cc plan?

    reply to ronald

    • Ashley at Consumer Cellular says

      Thanks for posting, Ronald. Our Wireless Home Phone Base uses a cellular signal so that you can make and receive calls with a landline-style phone. If you aren’t able to get a good signal inside your home with your cellphone, this device may not be the right fit. We’re happy to review your local coverage and discuss this with you further at 888-345-5509. We appreciate you taking the time to post, and we hope you have a great day!

      reply to Ashley

  19. JULIA CAMPBELL says

    My old phone is a Samsung Galaxy S3. I just purchased the Galaxy J7. Is there anyway to forward my text messages from the Galaxy S3 to the Galaxy J7? Also, I would like to find out how to transfer my pictures from the Galaxy S3 to the Galaxy J7 if possible.

    reply to JULIA

    • Ashley at Consumer Cellular says

      Congratulations on your new smartphone, Julia! There is a very useful app from Samsung that will help you transfer message, photos and contacts from your old device to your new one. You can download it here from the Play Store. Just follow the instructions on the screen, and you’ll be done in no time. If you run into any issues or have any questions as you’re getting to know your new phone, please don’t hesitate to call us at 888-345-5509. Thanks for posting, and we hope you have a great day!

      reply to Ashley

  20. Betty Boling says

    At present, I have Centurylink internet service and phone on my landline. I have Consumer Cellular on my mobile phone. If I add my landline as a second line to Consumer Cellular, can I still receive internet service somehow? Is there a way to get internet service from Consumer Cellular?

    reply to Betty

    • Ashley at Consumer Cellular says

      Thank you for taking the time to post, Betty! We aren’t offering home internet service at this time, so if you transferred your home phone number to our service, you would still need an internet service provider. If you’re still interested in using our Wireless Home Phone Base, we can help you start the number transfer process at 888-345-5509, and answer any other questions you may have. We appreciate you posting, and we look forward to assisting you!

      reply to Ashley

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