Smartphone Apps of the Month- July 2015

Of all the seasons, summertime is when I’m most likely to be away from home. I can’t pass up hiking in this comfy weather or cooling off at the nearby theaters. Two apps are perfect for me and my friends whether we’re indoors or out:

Fandango Movies – for Android and iPhone

FandangoFandango Movies is the #1 ticketing app for movies, and its smartphone app lives up to its starlit reputation. If you’re like me, being able to purchase tickets straight from a cellphone is huge! I never like to risk missing out on a blockbuster or award winner. And, since I rarely tote my laptop with me while on vacation, this cellphone app solves that issue, too.

It never matters which part of town you’re in because Fandango Movies’ “Spotlight” feature enables you to find the best show times or nearby theater location based on your own location. I can filter movies by genre, rating or format (including IMAX & 3D), read reviews and watch trailers. I’m also a little particular about theater amenities, but no problem. Fandango Movies shows me those, too.

You know how I enjoy giving my reviews, so I love being able to rate the movies I see, good or bad to save all my friends’ time and money. But the best thing about Fandango Movies might be this: worry free tickets! If for some reason I can’t make it to the movie, Fandango will let me return or exchange my tickets for a refund or Fandango credit. I don’t think I’ll ever go back to the old way of buying them.

AllTrails — for Android and iPhone

All TrailsWouldn’t it be perfect if you could browse thousands of hiking and biking trails across the country all from your cellphone? With the highly rated AllTrails app, you can have 50,000 at your fingertips!

In a nutshell, AllTrails allows me to pack in more summertime fun by checking out the photos and reviews first before planning the next adventure. I browse and scout out whichever trails are nearest to me and then view topographic maps, elevations and routes for each. Other AllTrail app users rate trails, too, which is invaluable. You can also find trails that are dog-friendly or wheelchair accessible.

AllTrail is one smart app, too. Realizing that there may be no Internet service when you’re in the thick of Sasquatch territory, AllTrail is designed to give you access to its entire trail database without Internet. How handy is that! And, if I discover a great new trail, AllTrail lets me record, track and share where I go using my phone’s GPS. It even geo-tags the photos. Then it’s easy for me to share them and revisit the same trailheads again.

It’s also really cool how the app lets you add new trails not already in their database. Being a wordsmith, I love to write my own trail reviews and post them there, too.

I’m actually headed right now to a new trailhead. After I stop to grab my gear, I’ll review the trail map again on the app to plan my ascent. Then afterwards, it’s back to the theater to cool off with friends at a great flick. After all, it is summer.

28 Thoughts on "Smartphone Apps of the Month- July 2015"

  1. Maribeth says

    I have an LG Olympus phone and a text plan with CC, but can’t receive or send pics within texts. I was told it’s an incompatibility with the phone. Anyone else have this issue? Thx

    reply to Maribeth

    • Ann Huhn says

      I sure did. I had it with the rugby by Samsung. My daughter works for another carrier and says to never buy a Samsung. The batteries get so hot it even melts some phones. They burn out very fast. Cc told me to reset for about 9 months I called them. After all that, the warranty came up and they reset and told me to wait a couple days. I even wrote to Samsung and got no reply. What fixed this problem?? My daughter got me an older iPhone 4 I haven’t had ANY PROBLEMS SINCE. Consumer Cellular didn’t help at all. So a year of phone calls and frustration. And the money for the phone was wasted. Thank god for my daughter!!!!

      reply to Ann

      • Ashley at Consumer Cellular says

        Thank you for the comment, Ann. We’re sorry to hear that you had such a negative experience with your phone. Our phones do have a one year warranty period in which we can replace any defective devices. I was able to take a look at your account, and I see that your iPhone is working quite well for you now. We certainly apologize for any frustration, and we’re glad that your new phone is a better fit for your needs. Thank you for reaching out to us, and we appreciate your business!

        reply to Ashley

      • Sue M says

        WOW – this sounds like my issues! I also have a Samsung Rugby and cannot get it to connect with my e-mails, can’t use the microphone option, can’t send pictures in text message, often cannot log in to Facebook, etc. Hyundai nearly laughed at me when I said I use Consumer Cellular and my phone is a Samsung rugby….
        I have tried talking to people on the phone and get no where. I have tried going into the store and get no where.
        SO unhappy – this SMART PHONE makes this user feel dumb!
        And now…well, I’m thinking it’s not the user’s fault!

        reply to Sue

        • Ashley at Consumer Cellular says

          Thank you for the comments, Sue. We’re sorry that your phone is living up to your expectations. We would be happy to troubleshoot those issues for you, so that you can be able to use your apps and email. Can you give us a call at 888-345-5509? We can take a look at your data settings and get this resolved for you. Thank you for bringing it to our attention, and we look forward to speaking with you.

          reply to Ashley

    • Ashley at Consumer Cellular says

      Thank you for the comment, Maribeth. I’m sorry for any confusion regarding your phone and picture messaging. If you’re using a non-Consumer Cellular phone, there are certain features that need to be configured in order to verify their compatibility. If you can give us a call at 888-345-5509, we’ll be happy to assist in reviewing your line of service to ensure everything is provisioned as it needs to be. We appreciate you reaching out to us!

      reply to Ashley

    • James Hays says

      I have this problem. I have a Huawei Ascend Mate 2. I was thinking the problem was with sending to iPhones, but I have an in-law who can send and receive pictures with an Android phone just fine. So I guess it’s just me.

      reply to James

      • Ashley at Consumer Cellular says

        Thank you for commenting, James. When using a SIM card with a non-Consumer Cellular phone, we may need to troubleshoot certain settings to allow picture messaging and other features to work properly. This involves working with you over the phone to input certain settings into your phone. We’re happy to troubleshoot the issue with your Ascend Mate 2 and get this resolved for you. Can you give us a call at 888-345-5509? It will work best if you can call us from a phone that is not the device you are having problems with. We appreciate you bringing this to our attention, and we look forward to getting it resolved for you. Thanks again for taking the time to comment today!

        reply to Ashley

  2. Fay says

    Is there a tech. expert at Sears/Target, who can help me navigate my Envoy. Ex.how to delete missing messages etc.etc.

    reply to Fay

    • Ashley at Consumer Cellular says

      Thank you for asking, Fay. Our retail partners are an excellent resource when it comes to helping select the right phone for your needs. For tech support however, you’ll need to call our customer support team at 888-345-5509. Our employees are trained on each of the phones we offer, so they would be the best resource to help you in troubleshooting. Just give us a call and we will be happy to walk you through your phone, and help you delete messages or with anything else. We appreciate you taking the time to post today, and we look forward to assisting you!

      reply to Ashley

  3. Georgiana Thomas says

    I reduced my phone plan because I recently purchased a land line through CENTRYLINK, to save money on my cell phone bill, now we have a land line if my cell phone dies…….and needs recharging

    reply to Georgiana

    • Ashley at Consumer Cellular says

      Thank you for the comment, Georgiana. That’s the great thing about our flexible plans. You’re in control, so you can find the best option that meets your needs. We appreciate you taking the time to post today!

      reply to Ashley

  4. Lorenzo says

    Are there future plans to do an OTA Android 5.1 for the Huawei Ascend mate 2?

    reply to Lorenzo

    • Ashley at Consumer Cellular says

      Thank you for asking, Lorenzo. Software updates come directly from the manufacturer, so we don’t have any insight at this time as to when an update may be available. If that should change, we will be sure to let our customers know here on the blog or on our social media pages. If we can answer any other questions for you in regards to your Mate 2 smartphone, just give us a call at 888-345-5509. Thank you again for commenting, and we hope you have a great day!

      reply to Ashley

    • Keith says

      Lorenzo, I also have a Mate 2, I have issues with the sound people I’m talking to seem to have a hard time hearing me. If I use a Bluetooth piece and Iv’e tried 2 it’s even worse. Have u experienced either of these issues. thanks Keith

      reply to Keith

  5. Ray Gullett says

    I am writing in response to the notes from Ann and Sue regarding their Samsung cell phones. I also have a Samsung (the Exhilarate model) that I received as a bonus from my prior employer. There were no end to the problems with the phone, i.e., the phone would start programs that I did not initiate (which used a lot of my Web Data, unknown to me at the time); also, the battery ran down every day , even with minimal use. However, since I received that phone elsewhere, Consumer Cellular was not responsible in any way for the problems I encountered with it. They answered all of my questions and helped as much as they could. Because of the poor functionality of the Samsung, I decided to switch to the new iPhone 6, which I purchased from Consumer Cellular. I received my iPhone two business days after I placed the order and I love it! It outperforms every cell phone I have ever had. I had several questions after I received it and every time I called, the Consumer Cellular service reps answered all of my questions in a professional and courteous manner. They are knowledgeable and when their customers call and give them a chance to help, they go above and beyond to resolve all issues. Given their superb record in dealing with the problems we have encountered, we will remain loyal Consumer Cellular customers for as long as we use cell phones. On one other note, after I received my iPhone and had the wonderful Consumer Cellular reps activate and help to set it up, my wife loved it also and took it over as her own. I had to order another one for myself, which I did yesterday, and am anticipating that I will love it as much as the one I just received. Oh, this time I ordered the iPhone 6 Plus, which is the BIG iPhone. I will call Consumer Cellular as soon as I receive it to activate it and I know that if I run into any problems, I will be able to call the service reps and receive any assistance I need. Thank you, Consumer Cellular! I have used all of the major cell phone service providers over the last 25 years and you are by far the BEST!

    reply to Ray

    • Ashley at Consumer Cellular says

      Thank you for sharing your experience, and for your kind words, Ray. We’re so glad to hear that you’ve been enjoying your iPhone, and congratulations on your new iPhone 6 Plus purchase! We’re sure you’ll love it. Thank you again for taking the time to comment, and we hope you have a wonderful day.

      reply to Ashley

  6. V-J says

    I have a Huawei that has stopped working. The error message says it has insufficient storage for a firmware update!
    Even more annoying, I have spent over an hour listening to the Consumer Cellular tech support message saying “All representatives are assisting other callers…”

    reply to V-J

    • Ashley at Consumer Cellular says

      We apologize for the wait time, V-J. I was able to take a look at your account, and I see that Nadine, our customer service team member, was able to assist you with your phone. If we can help you with anything else at this time, please give us a call at 888-345-5509. We’ll be happy to help. Thank you for taking the time to comment, and we hope you have a wonderful day!

      reply to Ashley

  7. natalie says

    I rarely text, never connect on line, facebook, or use data that i am aware of using. Just for my info, why does muyacct show that I’m using almost of my aloted amount? Since I am planning a big trip perhaps I need to update?

    reply to natalie

    • Ashley at Consumer Cellular says

      Good question, Natalie. The best way to avoid using data from your plan unintentionally is to connect to Wi-Fi whenever possible, and keep it enabled at all times. That way, your phone will use Wi-Fi first, and will only use data when Wi-Fi is unavailable. We also recommend turning data off when you don’t need it. We can take a look at your app settings as well, and walk you through adjusting them so that apps aren’t updating in the background, or using data without your knowledge. Just give us a call at 888-345-5509, and we’ll be happy to take a look. Thank you for commenting!

      reply to Ashley

  8. natalie says

    Thank you, your information helps, data turned off. Also updated my plan.

    reply to natalie

  9. Pazesky says

    I just received a new Motorola Moto G EXT and it is stuck on emergency use only. It was working for a short time after I activated it on line. Now it is inoperative. Any suggestions?

    reply to Pazesky

    • Ashley at Consumer Cellular says

      We’re sorry to hear that! I was able to take a look at your account, and I see that Holly, our customer service representative, was able to respond to you via email. If the updates sent to your phone did not resolve the issue, please give us a call at 888-345-5509, and we will be happy to troubleshoot it further. Thank you for reaching out to us!

      reply to Ashley

  10. Lucy says

    Why am I waiting over an hour for someone to answer my support question? Why is there no chat function or ability to get support? REALLY FRUSTRATING.

    reply to Lucy

    • Ashley at Consumer Cellular says

      We apologize for the inconvenience, Lucy. I took a look at your account, and I see that Raymond, our customer service representative, was able to assist you. We appreciate when our customers provide us with feedback, and I’ve passed your suggestions for a live chat function on to our management team. If we can assist you with anything else at this time, please feel free to give us a call at 888-345-5509. We appreciate your patience, and we hope you have a great day!

      reply to Ashley

  11. Mynette Marsh says

    I need the mailing address for Consumer Cellular please. I need to mail my payment and cannot find your address anywhere I’ve looked. It would be such a tremendous help is I could pay my bill online. Thank you! Mynette Marsh

    reply to Mynette

    • Ashley at Consumer Cellular says

      We’re happy to help you, Mynette. The mailing address for payments is Consumer Cellular, P.O. Box 7175, Pasadena, CA 91109-7175. You can easily pay your bill through the My Account section of our site as well, if that is more convenient. Some banks also have the ability to send us payment via e-check, so that might be another option for you. If you ever have questions about your bill or anything else, please give us a call at 888-345-5509 and we will be happy to assist you. Thank you for posting, and have a wonderful day!

      reply to Ashley

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