Simple Steps to Keep Your Phone from Overheating

Summer is here, and while that means warm evenings and walks on the beach or in the park, it also means your phone might be at risk of heat damage.

Extreme temperatures can have a big impact on your phone’s internal components. A phone getting too hot can cause data loss or corruption, and repeated exposure to heat could permanently slow down your device. Heat can even cause battery leakage, potentially putting your personal safety in danger.

If you find your device getting too warm and slowing—or even shutting—down, try the following steps to keep your phone from overheating:

Remove the phone’s case. A plastic or leather case can keep heat locked in around your phone, making high temperatures even hotter.

Take it out of your pocket. Keeping your phone in a pocket adds body heat to the external temperatures it may already be struggling with. Let it breathe!

Move it out of direct sunlight. An obvious, but often overlooked solution—keep your phone in the shade to avoid baking it in powerful sunlight.

Switch on airplane mode. It’s not just external temperature that can cause a phone to overheat. If you’re playing games or making lots of calls, your phone will be working harder and generating more heat as it does. Put it in airplane mode to disable these heat-intensive activities.

Direct a fan at your phone. A cooling breeze from a nearby fan can help dissipate built-up heart and reduce the phone’s operating temperature. But don’t put it in a fridge, freezer, or cooler!

Reduce the display brightness. Your phone’s screen generates heat, and the brighter you keep it, the more heat it produces. Turn down the brightness.

Just as your body needs sunscreen (or even air conditioning) to stay safe, your phone also needs a little extra help to work efficiently during the hottest days of the year. Try these simple steps to keep your device cool, and connected, this summer.

13 Thoughts on "Simple Steps to Keep Your Phone from Overheating"

  1. Lisa M Casoli says

    Thanks for that too my question is the charger and cord that came with my phone why does the charger part get hot?

  2. Caroline Duff says

    I took my phone out of my purse and it didn’t turn on. So I plugged it in to recharge battery. Well not it still doesn’t do anything. the only responds I got was a lightning bolt and then a 100%.
    I have a MOTO 4E.
    What can I do?

    • Nicole at Consumer Cellular says

      Hi Caroline, I recommend holding the power button for 10 to 30 seconds. If it still doesn’t power on, I recommend chatting here.

  3. Helen edwards says

    Hi,Caroline…I was looking at a new phone on CC and I want to get the newest Samsung for my husband. I wanted more info on one for me and started to click on things.. but can’t find what he wants. Anyway..I can’t get a new phone before him and need to cancel my order if it went through. Cwhen our house sells we will both be getting a new phone. Can you see if the order was cacelled?

  4. Benjamin says

    What are your office hours for the central time zone ???

    • Nicole at Consumer Cellular says

      Great question, Benjamin. Our customer service department is available Monday through Friday from 7:00 AM to 8:00 PM Central Time and Saturday and Sunday from 8:00 AM to 7:00 PM Central. You can also chat with us 7 days a week from 8:00 AM to 7:00 PM Pacific.

  5. Sue says

    How can i get more data time? I thought when i got it i had gotten everything unlimited. How much is unlimited data time to add on to my account?

    • Nicole at Consumer Cellular says

      Hi Sue, with our Unlimited Data plan, data speeds may be reduced after 35GB of high-speed data has been used until the next billing cycle. If you need additional high-speed data, you can give us a call at 888-345-5509 or chat with us here.

  6. June M Renault says

    Do you have cases available for the Galaxy A01?

    • Nicole at Consumer Cellular says

      Hi June, we have a flex gel case included with the Combo Pack available for the Samsung Galaxy A01. You can check it out and order it when logged into your account here.

  7. Evangelina nico!as says

    Received my new sim from mail. Inserted it already. Phone still not working.

    • Nicole at Consumer Cellular says

      We definitely want to get that resolved, Evangelina. You can chat with our customer service team here.