Say Hello to Our Wireless Home Phone Base—And Goodbye To Your Landline!

Say goodbye to your landline with the ZTE Wireless Home Phone Base. It lets you convert your existing landline to a new line on your Consumer Cellular cellphone account. You can even keep your current home phone number!

You’ll be at home anywhere there’s a cellular signal and an electrical outlet. Simply plug the wireless home phone base into the wall. Then, plug your home phone into the base, and you can make and receive calls as you normally would, using Consumer Cellular’s nationwide wireless networks. It’s fast, easy to use and offers practical and affordable landline phone options.

The home phone base is lightweight, and completely portable. Move it anywhere around your home without having to worry about locating a phone jack! You can even take it with you in an RV or to a hotel and not miss a call to your home phone number. Its voicemail feature will easily replace your answering machine, and you can even make and receive international calls.

Cut the cord on your cumbersome, expensive landline today. Get started by calling customer service at (888) 345-5509, or order online. It’s just $50 for the device, and $15 a month to add an additional line to your affordable Consumer Cellular monthly plan. Adding it to an existing account is just like adding a new cellphone to your plan because you’ll simply be sharing minutes, and calls between lines on the same account are free!

Take home with you wherever you go, with the Wireless Home Phone Base from Consumer Cellular.

162 Thoughts on "Say Hello to Our Wireless Home Phone Base—And Goodbye To Your Landline!"

  1. Elaine Allen says

    Is there an office in Col Mo?

    Can you buy a phone and pay $15.00 per month for the service?

    reply to Elaine

    • Ashley at Consumer Cellular says

      Thank you for asking, Elaine! We offer our devices at Target stores across the country, so if you’re looking to see a few options and make a purchase in store, that sounds like it would be the best option. To find the store nearest you, please try our Store Locator here. You’ll be able to find the store’s information, as well as see which devices are available at each location. We have a variety of plans available, including an option with 250 minutes for $15 each month. You can view our full list of plans here. If you have any questions about our plans or devices, please don’t hesitate to call us at 888-345-5509. We appreciate you posting, and we hope you have a lovely day!

      reply to Ashley

  2. Ronnie Lowhorn says

    I have the old version of this device. Could I upgrade to this new device?

    reply to Ronnie

  3. James Plyler says

    How do I cancel my Verizon account and keep my same number on my cell phone? They tell me at Verizon it is time to update but I had rather have Consumer celluar I f possible

    reply to James

    • Ashley at Consumer Cellular says

      Great question, James! We’re happy to help you get started with Consumer Cellular, and you can keep your current number. Just be sure to keep your previous account open until we’ve confirmed that the number has transferred to our our service. We can help you over the phone at 888-345-5509, or you can get started via our website or at your local Target store. We’re excited to welcome you to our service, and we hope to speak with you soon!

      reply to Ashley

  4. Sandra Smith says

    We have a problem with cell service on our cell phones so why wouldn’t this be the same?

    reply to Sandra

    • Ashley at Consumer Cellular says

      Thank you for asking, Sandra. The wireless home phone base uses a cellular signal, so you can expect the same level of coverage. We’re happy to troubleshoot the service issues you’re experiencing, and work to resolve them at 888-345-5509. Please give us a call at your convenience, and we’ll be ready to assist you. Thanks again for taking the time to post, and we hope you have a lovely day!

      reply to Ashley

  5. Dav Vandenbroucke says

    Do you have to plug your handset directly into the unit? It doesn’t work with the house’s wiring? I’m not seeing the advantage of that.

    reply to Dav

    • Ashley at Consumer Cellular says

      Great question, Dav. You would need to plug your handset base into the wireless home phone base. The benefit is that you can take the wireless home phone base wherever you go, and you aren’t tied to a landline. We’re happy to answer any other questions you may have at 888-345-5509, so please don’t hesitate to call. Thank you for posting, and we hope you have a lovely day!

      reply to Ashley

  6. Michael McCaleb says

    Is this an upgrade to my present home phone base? If so, how is it better?

    reply to Michael

    • Ashley at Consumer Cellular says

      Thanks for posting, Michael. This is a new version of the wireless home phone base, but it works in the same way as the device you already have. We’re happy to answer any questions you may have at 888-345-5509, so feel free to give us a call at your convenience. We hope you have a lovely day!

      reply to Ashley

  7. Carolyn Rodefeld says

    Does this landline have caller ID? Does it have storage for frequently called numbers?

    reply to Carolyn

    • Ashley at Consumer Cellular says

      Thank you for asking, Carolyn! The wireless home phone base does not have a Caller ID function or storage option. If your home phone has a storage option for names and numbers, those features will continue to work. We’re happy to answer any other questions you may have about this great device at 888-345-5509. We appreciate you posting, and we hope you have a great day!

      reply to Ashley

  8. Alcides Rodriguez-Nieto says

    Can this device connect multiple radio or wireless phones in a home? My current landline allows me to keep 5 functional phones in different parts of my house. Does you wireless phone base have this capability?

    reply to Alcides

    • Ashley at Consumer Cellular says

      Great question, Alcides! You can use the wireless home phone base with a phone that has one base and multiple handsets. You’ll just need to plug the base of the phone into the wireless home phone base. We’re happy to answer any questions you may have at 888-345-5509. Thank you for taking the time to learn more about this great option!

      reply to Ashley

  9. Cassius Lester says

    Is the cost of the base $50.00 monthly or as a one time fee?

    reply to Cassius

    • Ashley at Consumer Cellular says

      Thank you for posting, Cassius. It is $50 to purchase the base, and it’s an additional $15 each month to add it to your monthly plan if you have existing service. You’ll share the minutes with all of the other lines on your account. If you like, we can answer any other questions you may have at 888-345-5509. We appreciate you taking the time to reach out today!

      reply to Ashley

      • Guy says

        If I purchase the base for $50, I assume it will be mine to do with as I wish. Why do you charge an additional $15 each month to use it? What is the difference to you if I use the base or a regular cell phone? What do I get for the additional $15 per month?

        reply to Guy

  10. Sue says

    I do not get cell service at my house. Would this work then?

    reply to Sue

    • Ashley at Consumer Cellular says

      Thank you for posting, Sue. This device requires a cellular signal, so if you’re not currently receiving great coverage at home, we would want to troubleshoot that prior to you ordering the home phone base. Please give us a call at 888-345-5509, and we can work with you to resolve those coverage issues. We appreciate you taking the time to comment!

      reply to Ashley

  11. Raymond Spence says

    I have my own cellular phone so how can I switch from boost to consumer cellular?

    reply to Raymond

    • Ashley at Consumer Cellular says

      We appreciate you taking the time to learn more about us, Raymond! Many of our customers have used their existing devices with our SIM card successfully. In general, most unlocked GSM phones will work with our service, such as those used previously with AT&T or T-Mobile. You can see how the SIM card option works here. If you’re interested in giving it a try, please give us a call at 888-345-5509, or swing by your local Target to pick up a SIM card. Thank you for posting, and we hope to see you as a Consumer Cellular customer soon!

      reply to Ashley

  12. Michelle says

    I have FIOS for internet allowing me to stream with my smart TV. It comes bundled with landline unlimited phone service. How can your services help me? I have unlimited cellular with another carrier. I hear combining all services with one business isn’t a good idea incase their service is interrupted then everything goes. What do you say to that, too?

    reply to Michelle

    • Ashley at Consumer Cellular says

      Thank you for posting, Michelle. We offer cellular service and a home phone option that uses a cellular connection as well. At this time, we don’t offer high-speed internet access. You can view all of our plans here, and see if we would be a good fit for your type of usage. If you like, we can also tell you about our devices and how our service works at 888-345-5509. We appreciate you taking the time to learn about our service, and we hope to speak with you soon!

      reply to Ashley

  13. Marsha Rodriguez says

    The only problem I have with consumers cellular is that they are not an internet provider!
    I switched to CC years ago and I have never been so happy with a provider like CC. The benefits are huge, the amount I’ve saved since day one is huge.
    I have recommend CC to many many people over the years and for the first time my neighbor and close friend made the switch!
    Totally forgot about the savings part for recommending but that is ok. They can’t believe how much less they are paying.
    Thank you Consumers Cellular!

    reply to Marsha

    • Ashley at Consumer Cellular says

      Thank you for such a glowing recommendation, Marsha! We know that referrals like yours are the best kind of advertising. Be sure to take advantage of our referral rewards program, so you and your friends can both get a $10 credit when they sign up. You can learn more about that here. We appreciate you posting such a lovely compliment, and we hope you have a wonderful day!

      reply to Ashley

  14. joseph lee says

    Will wifi hot spot work with Consumer Cellular?

    reply to joseph

    • Ashley at Consumer Cellular says

      Thank you for asking, Joseph. If your device is equipped with a hotspot feature, we’re happy to enable it for you. Just give us a call at 888-345-5509, and we’ll make sure that it is setup properly. We also have a standalone hotspot option, which you can view here. We appreciate you taking the time to reach out to us, and we hope you have a great day!

      reply to Ashley

  15. Kathy Iezzi says

    Hi I’m interested in the wireless base however I just discontinued my landline with Verizon about 1 month ago.. would I still be able to use this wireless base?

    reply to Kathy

    • Ashley at Consumer Cellular says

      Thanks for posting, Kathy! You can add the wireless home phone base to your account at any time. If you were hoping to keep your previous number, we recommend contacting your previous carrier to see if it is still available. Otherwise, we’ll be happy to assign a new number, and help you get started. You can order the home phone base on our website here, or we can help you over the phone at 888-345-5509. We appreciate you reaching out to us, and we hope you have a wonderful day!

      reply to Ashley

  16. Walt jonas says

    Do you offer a signal booster for those of us who live in a poor signal area?

    reply to Walt

    • Ashley at Consumer Cellular says

      Thank you for posting, Walt. At this time, we don’t offer a signal booster, but we’re happy to look at the coverage in your area and see if updates or a new SIM card are in order. Please give us a call at 888-345-5509 so that we can assist you. We appreciate you posting, and we look forward to assisting you!

      reply to Ashley

  17. Janice Giardina says

    What if parents do not currently have a landline phone or service, can they purchase a phone, your wireless base and add to current consumer cellular service?

    reply to Janice

    • Ashley at Consumer Cellular says

      Great question, Janice! Your parents can purchase a cellular phone and our wireless home phone base for home service, and both devices would share a monthly plan. It’s just $15 per month to add another device to the plan, and calls made between phones on the same plan are free! We’re happy to help them get started at 888-345-5509. Thanks for posting!

      reply to Ashley

  18. Sandra says

    I have a landline in my home does it have to be activate it to work

    reply to Sandra

    • Nicole at Consumer Cellular says

      Hi Sandra, if you would like to use a landline phone with our service then you would need our ZTE Wireless Home Phone Base, which can be found here. If you have any questions, feel free to call us at 888-345-5509.

      reply to Nicole

  19. M Allerton says

    I am looking for something that will make my cell phone ring on all my (land line) extension phones. Does this device accomplish that?

    reply to M

    • Ashley at Consumer Cellular says

      Thank you for asking! The wireless home phone base has a separate phone number, and would be an additional line of service on your account. Many of our customers use it as a replacement for their landline service, as it allows them to keep their phone and their phone number. If you have any other questions, we’re happy to answer them at 888-345-5509. We appreciate you taking the time to post, and we hope you have a lovely day!

      reply to Ashley

  20. christine guise says

    Currently DSL from landline phone services provide internet. How would internet services be available with the ZTE?

    reply to christine

    • Ashley at Consumer Cellular says

      Thanks for asking, Christine! We don’t offer any internet services at this time, so the ZTE Wireless Home Phone Base would provide phone service only. We’re happy to answer any other questions you may have at 888-345-5509, so please don’t hesitate to call. Thank you for reaching out to us, and we hope you have a lovely day!

      reply to Ashley

  21. Ron says

    Can I get just the wireless home phone base without a cell phone on a account?

    reply to Ron

    • Nicole at Consumer Cellular says

      Thank you for the question, Ron! If you want to have just the Wireless Home Phone Base on your account with no other lines, you do have this option available.

      reply to Nicole

  22. Barbara meyran says

    How much is adding a T-mobile cell phone to this plan?

    reply to Barbara

    • Ashley at Consumer Cellular says

      Great question, Barbara! It’s just $15 each month for every additional line of service. All of the lines on your plan will share minutes, texts and data, and best of all, calls between lines are free! You can get started on our website, or we can help you at 888-345-5509. Thank you for taking the time to reach out to us, and we hope to speak with you soon!

      reply to Ashley

  23. Jane says

    I just got consumer cellular for my cell phone. I only have one bar for reception. Would you recommend I try home phone service?

    reply to Jane

    • Ashley at Consumer Cellular says

      Thanks for posting, Jane! We’re happy to review your coverage with you over the phone, and tell you more about the wireless home phone base. Just give us a call at 888-345-5509. We appreciate you taking the time to comment, and we hope you have a great day!

      reply to Ashley

  24. Joan says

    Would this Wireless base interfere with my Internet service and my Cell Phone service that is with another carrier?

    reply to Joan

    • Ashley at Consumer Cellular says

      That’s a great question, Joan! The Wireless Home Phone Base won’t interfere with either your internet or cellular service. We appreciate you taking the time to reach out today!

      reply to Ashley

  25. Betty says

    So your saying person dose not need a phone company such as cable or Verizon,all we need is cell service,an include the base,an thats same as cell an landline

    reply to Betty

    • Nicole at Consumer Cellular says

      That’s correct, Betty. Instead of having landline service, you can connect your landline phone to our cellular service with the ZTE Wireless Home Phone Base.

      reply to Nicole

  26. Sanya Ann Brown says

    I now have a ATT wireless home phone and I am completely disgusted with them! The base is older and the sim card went out. ATT can’t seem to find a way to activate a new card for the unit. I would really like to tell them to take the unit and ………. Would your wireless home phone work the same way? Unit is plugged into the wall and the phone is also plugged into the unit. Please advise?

    reply to Sanya

    • Nicole at Consumer Cellular says

      Hi Sanya, I’m sorry to hear that you’re having such trouble with your home base through AT&T. Our ZTE Wireless Home Phone Base would have the same basic functions of connecting to the wall outlet, and your phone would be connecting directly to the home base.

      reply to Nicole

  27. Jo Anna Cadle says

    I currently do not have a land line, but trying to figure out a way to use a regular home phone via cell service. Is this what this product is for? Can I use this without having a landline? It adds a cell line to my current package I have with Crickette, but gives me another number to use at home? Is this correct?

    reply to Jo

    • Hi Joanne, those are great questions to ask in regards to our home phone base. What the base is set up for is you would plug in your landline phone to the back of the base and then plug the base into a wall outlet. That way, when calls come in, they will come through the base to the phone. Instead of running on landline service, our home phone base actually runs on the same cellular network that our phones run on. You can move your landline number to a cell phone though if you would like and have service with us through that. The service would just need to remain active during that process and you would also need the account number, PIN number if there is one, and your billing information that is on file. Nothing would be added to the Cricket account though as we do not go through them for service.

      reply to Jacob

  28. Alice says

    Hello! I just ordered the base – we haven’t had a landline in 10 years but for my kids’ safety I thought it’d be good to have a phone they don’t have to find & charge.

    Do non-wireless (old-school push-button) phones work with this base? Or corded phones? If i use a wireless phone system with it the kids will misplace the phone!

    reply to Alice

    • Nicole at Consumer Cellular says

      That’s a great question, Alice! The ZTE Wireless Home Phone Base can be used with a traditional corded phone so that it can connect to our service.

      reply to Nicole

  29. jim says

    Will I still have access to my ISP (Verizon) if I install the ZTE Wireless Home Phone Service? My landline is with AT&T and that is not a problem with the internet service. And does the Actiontec (Verizon Wireless DSL Gateway) have to be “on” 24 hours a day to have
    this service?

    reply to jim

    • Nicole at Consumer Cellular says

      Thank you for posting, Jim. If your internet requires the phone connection to function, it will likely not work when using the ZTE Wireless Home Phone Base. This is because it allows a traditional landline-style phone and allows it to connect to a cellular network. I recommend contacting your ISP directly to confirm the information.

      reply to Nicole

  30. Jim says

    My cell phone reception is poor in my area. I get by it by going through WiFi at home. Can this wireless phone base use WiFi instead of going directly to the cell tower?

    reply to Jim

  31. Dawson Nielsen says

    What is the cost for international calling with ZTE wireless home phone base ?

    reply to Dawson

    • Hi Dawson, thanks for posting, that’s a great question! It would depend on where you are calling for the cost of minutes. You can find that information via our website here. Just so you know as well if someone from a different country then it is completely free and would just use the talk minutes like a normal call would.

      reply to Jacob

  32. Linda fisher says

    Do you ever have to use your phone Jack’s from the wall? Do I have to use a sim card? Is a sim card included in what I received in the mail w/the square home base? Can I use a cordless phone with this home phone base? Can I have 3 phones hooked to the home phone base? Can I use a phone that has caller ID? Do you pay extra for voice mail? Do I do anything w/the old wall phone Jack from the wall? Do I put an old phone Jack in the back of the home phone base & the other end of the old phone Jack in the back of my phone? I just saw a video & it never showed the back of the home phone base to see where cords/wires went. In the back in the middle there are two matching holes. What goes there? Thanks

    reply to Linda

    • Hi Linda, those are all great questions! The ZTE Wireless Home Base does not need the phone jack in the wall, all it would need to plug into would be your normal wall outlet. On the back, it has space for the main handset base to plug into and then any phones that connect to that would be able to use the base. You do not pay anything extra for voicemail, this is a free feature that we offer for our customers. You would not need to do anything with the old equipment unless you would like to go ahead and recycle it.

      reply to Jacob

  33. Kathy Adams says

    Is long distance included and if yes what are the charges for in state and out of state?

    reply to Kathy

  34. Tara L Cloe says

    I was just wondering .Can I just get the ZTE home phone without getting a cellular phone. I am using CenturyLink now and would only like a home phone. If so how much would it cost?

    reply to Tara

    • Hi Tara, thanks for your post! The ZTE Home Base is actually locked to our network and would not be able to work on another company’s network at this time. I apologize for the trouble that this causes. If you would like to take a look at our service for that though, you can look into our plans via our website here.

      reply to Jacob

      • G Ettinu says

        She wasn’t asking the question you answered! She wanted to know if she could get just home telephone service from CC using the Home Phone Base. That is, without having ANY other devices or subscriptions at CC. In other words, is it possible to get home phone service in a standalone manner and, if so, what is the monthly fee.

        reply to G

        • Hi G, thanks for your post. You can have it as a stand-alone device, however, the cost depends on which talk plan is selected for that particular account. The ZTE Home Base can pick between our two talk plans, 250-Minutes ($15 a month plus tax) or our Unlimited Talk plan ($20 a month plus tax) and whichever one is selected that would determine the monthly fee.

          reply to Jacob

  35. James says

    I saw the comment on your site that the ZTE does not work with “Home Security Systems”. My system (standard?) connects to the wall jack and then thru to the home phone. All the electrical signals should be the same (just like your ZTE would need to convert. It just sends out a canned intrusion message over the phone. I don’t really see why that won’t still work out the cell instead of over the landline.

    reply to James

    • Hi James, great question! Thanks for taking the time to ask. Our ZTE Home Base is a wireless device so it acts very similarly to a cell phone in terms of how it connects to the service. There isn’t any kind of hardwiring that would allow for the base and the home security network to communicate with one another in this case which is why our base doesn’t work with those systems or others such as fax machines.

      reply to Jacob

      • Jeff says

        Hi Jacob I’m sorry but I don’t understand your security system reply above. Does the ZTE device provide a dial tone? If so then why wouldn’t a security system alarm dialer for dial-out only work? I think its just using tones. Thx.

        reply to Jeff

        • Hi Jeff, I’d be happy to clarify that for you today, thanks for your post. Most home security systems usually pair with a landline in some way that may not always be compatible with our home base because it works almost like a cell phone with how it provides service. Our home base does have a dial tone but we don’t know how it would interact with a home security system. What I would recommend is contacting your home security provider to see if their service can work with a cellular device or if it needs to have a landline service to pair up with.

          reply to Jacob

  36. James says

    Reading the User Manual for the ZTE… It says after charging the back-up battery, disconnect the power adapter/cord. That means
    run off the battery until it gets discharged and then charge it again.
    You don’t really mean this do you (I realize the User Manual is written by the ZTE manufacturer)? All your other ZTE info says run from the AC outlet. It would be better to only put in a charged battery when your power goes out.

    reply to James

    • Hi James, that’s a great question to be asking. You don’t have to unplug the ZTE Home Base from the outlet. Many of our customers actually keep it plugged in all the time so that they can be assured of that full battery if something happens and the power goes out.

      reply to Jacob

  37. Charlie Terrone says

    Does this service have any kind of telemarketing blocking technology or number blocking?

    reply to Charlie

    • Nicole at Consumer Cellular says

      That’s a great question, Charlie! We don’t have call blocking available through our service directly, however some landline devices that can be connected to our home base have call blocking settings available through the device itself. I’d recommend checking with the manufacturer or the manual for the landline device you’re interested in using to see if it has call blocking options available.

      reply to Nicole

  38. William S Apsey says

    We cancelled our land based line because it was connected to a vacation home used at various times through out the year and was not cost effective. We did have a base unit an 3 other remote hand sets within the home. Would your ZTE base allow all hand sets to be used?

    reply to William

  39. Dan says

    Some batteries have a longer lifespan if they are discharged almost fully and then recharged (i.e. most cell phones). Other batteries do better if kept fully charged as much as possible. Referring to James’ question above, is it possible that the ZTE battery lasts longer if discharged and recharged? Customers may leave the unit plugged in but the battery reserve may be less when it is actually needed for a power outage? Also, can you use an answering machine base with wireless handsets with the unit? Will the ZTE pass the call to the answering machine allowing the customer to hear the incoming call and use the answering machine to screen calls (i.e. scammers)?

    reply to Dan

    • Hi Dan, those are great questions! We do recommend keeping the if possible to ensure that the battery doesn’t give out at some point throughout the day without you realizing it. We’ve noticed they tend to do better that way as well if the battery is needed during a time where there’s not an outlet available. You can use an answering machine, it would just need to plug into one of the outlets available on the back of the phone so that way any missed calls or people who leave a voicemail would go through that rather than our voicemail feature that comes with the ZTE Home Base.

      reply to Jacob

  40. Walt says

    I have a situation similar to G Ettinu’s above. Our current landline service is via a cable company. There’s a phone output jack on their modem, and after checking that no power was coming in from our disconnected AT&T landline service, the installer simply ran a phone line from the modem jack to a nearby wall jack, and we have service on all 7 wired phones in our home. I was thinking that the ZTE would work the same way. Until I spoke one of your reps prior to activation, who said if I plugged the ZTE into a wall jack in the manner I described, it would “burn it up.” I’m having a hard time understanding this, since the ZTE would simply take the place of the cable modem phone function in the exact same manner. I asked to speak with an engineer, but was told you don’t have any – only customer service reps who tell people what they’re told to tell them. I’m shipping the ZTE back and getting a refund, but I’m most disappointed that when I had a technical question, CC was not prepared to answer it.

    reply to Walt

    • Nicole at Consumer Cellular says

      Thank you for taking the time to post, Walt. Because our service works off of cellular service only, we cannot use the wall jack to provide service to landline devices. Our ZTE Wireless Home Phone Base allows a landline-style phone to connect to our cellular network, and connecting the home base or the phone to the wall jack when attempting to use our service will cause an interference with the service.

      reply to Nicole

  41. Dave Bailey says

    How does the homebase unit work with multiple home phones. Currently have 3 phones in home.

    reply to Dave

    • Hi Dave, thanks for your question. If they’re a set of wireless phones, there should be a base for one of the phones that acts sort of as the brain for the other two. When that one is connected to our ZTE Home Base, the base is what supplies it with service so that it can then tell the other phones to ring when a call comes in.

      reply to Jacob

  42. Sarah says

    I have home landline service with Verizon that I would like to discontinue. What should I do to ensure I get my same landline number when I sign up for the ZTE Home phone base and service?

    reply to Sarah

    • Excellent question, Sarah. As long as the number remains active with the current provider during the transfer process, you can switch it over. We will also need the current account number, PIN number if there is one, billing address, and the account holder’s first and last name to submit to your current provider so that they will release the number to us so we would recommend having a bill readily available for this process.

      reply to Jacob

  43. David Lamb says

    how to hook up?

    reply to David

  44. Doug says

    I need to have touch tones in order to operate an offsite monitor. Can I do this with the ZTE home base?

    reply to Doug

  45. Dave says

    My alarm system currently used our Verizon landline for sending alarm signals to monitoring company. The alarm panel has a cellular dialer function and antenna for use in reporting alarms over a cell network. Would this type of cell dialer work on CC’s system? Would the alarm panel just need it’s own cellular number and be added onto our account as another “line” and phone number. If we already have 2 line, what is the cost to add this 3rd line?

    reply to Dave

    • Nicole at Consumer Cellular says

      Thank you for posting, Dave. Each additional line of service costs $15 plus tax. What our ZTE Wireless Home Phone Base does is connects your landline handset to a cellular network. Unfortunately, we don’t know how that would work with the alarm system that you have in place, even if it has a cell dialer. I recommend checking with the manufacturer of your alarm system to see what is required for it to function and if it would be compatible on a cellular network.

      reply to Nicole

  46. T Stanley White says

    We would like to get rid of our church’s landline as it is extremely expensive. It isn’t used much, but we need a phone in the building. Can a business (church) start a new account with you and only have the one line in the building using the ZTE Wireless Home Phone Base? or do we need to have a cell phone also? I have a home phone base at home with two cell phones with you and love it.

    reply to T

  47. Angela says

    Can I have 3 lines with CC? My husband has a verizon line with work and I have my own line and a house line, formerly a landline, on a separate Verizon plan. We are wanting to consolidate all three together.

    reply to Angela

  48. John says

    Will the ZTE wireless home phone eventually have caller ID?

    reply to John

    • Hi John, thanks for your question. At this time, any and all caller ID information would show on the handset. At this time there are no near-future plans for changing any caller ID features but I’d be happy to pass along your suggestion to the appropriate department for you!

      reply to Jacob

  49. C.A. says

    I have a consumer Cellular phone now. I am looking for a landline so that in the event I lose my phone or misplace it I can go home and use the landline.

    Is this landline C.C. offering come with a phone that I can leave in the house.
    Thank you.

    reply to C.A.

  50. Cliff Dunn says

    Can we have multi phones using service, so when someone comes home they could have their phone be the home phone for that night? Or, do we just use an old cell phone and number for this home phone system.

    reply to Cliff

  51. Herb says

    how do i retrieve messages from my zte land phone

    reply to Herb

    • Hi Herb, great question! To retrieve messages for your phone using the ZTE base, you will press and hold down on the number one until the phone starts to dial your voicemail. You will then be asked for your voicemail box password and once it’s entered you’ll have your messages given to you.

      reply to Jacob

  52. Eileen says

    The only phone I have is a Verizon mobile. Have elderly mom living with me who needs access to a phone. I don’t have any landlines. I am on Satellite for internet. Would this work in my house. And could I buy the phone from another company that is elderly friendly and connect it. Would need a phone number.

    reply to Eileen

    • Hi Eileen, great questions, thanks for the interest! The best way to check for coverage in a specific location would be to view our coverage map which can be found here. If you purchase a phone from a third-party seller, you would need to make sure that the phone is unlocked from all other providers, is VoLTE capable, and GSM-compatible. While we can’t guarantee compatibility for all models, we’ll do all that we can to see if we can get it connected for her.

      reply to Jacob

      • Bruce says

        Hello. My wife and I each have our cell phones with our CC account and are super happy! We also have our home land line thru AT&T. I would like to “try” the ZTE base to see if we like it before canceling AT&T. Can I order a base, add the extra line for $15 to see if we like it for a month or two? If we don’t like it then I can cancel our 3rd line and I’m only out the $50 for the ZTE…no big deal…and will just stay with my AT&T land line. If that is possible, does CC give me a new phone number for my ZTE base phone or will the base just allow a home type phone to ring when one of our cell phones ring? After a couple of months of “trial” if I then decide to cancel my AT&T wired plan can my land line home phone number (that I’ve had for 40 years) be changed over to the ZTE unit? Thanks for any info.

        reply to Bruce

        • Nicole at Consumer Cellular says

          Hi Bruce, if you want to try out the ZTE Home Base without transferring the number, then we can assign you a new number while you test it out. If it works out for you, then we can send you a SIM card to transfer your number. If it doesn’t, then you can cancel the line at any time.

          reply to Nicole

  53. Darren E Fields says

    Do you have a call waiting option for the phone service?

    reply to Darren

  54. Steve Vogel says

    There are a couple of answers above that seem to be in conflict. Please clarify – will caller ID info show up on a phone plugged into the wireless base unit? Thanks.

    reply to Steve

    • Hi Steve, thanks for your question. Caller ID shows up when using our ZTE Wireless Home Base unit. What’s important to remember is that caller ID will show what companies have on file for that number so it won’t be as customizable as some would like for it to be. If a number is saved to a phone though, it will show what you have saved.

      reply to Jacob

      • Steve Vogel says

        Thanks. Does it show the caller name as well as the number? Or does the second part of your response mean that the name will only display if the number is stored/saved in the particular cordless phone’s directory list? I assume that the Home Base does not have its own directory.

        reply to Steve

        • Hi Steve, thanks for the follow-up. The caller ID, for those not saved to the device, will depend on what is on file for them. For example, if a cell phone or landline company has someone listed as “Wireless Caller” and their number, that is what will show up when they call. If you have that same person (who would show up as Wireless Caller based on the phone company’s information) saved as “Bob Smith” on their phone system, then that’s what will show up. The base does not have a contact directory.

          reply to Jacob

  55. Linda Boseman says

    If I don’t want to use the telephone number with my home phone,would there be a charge to get a new number?

    reply to Linda

  56. Linda Boseman says

    Is there a charge to get a new number?

    reply to Linda

  57. Melissa Stollar says

    I have a consumer cellular home phone line and a AT&T phone base. Sometimes when people call the phone makes a out of service sound. Tried everyday to fix and to no avail. What can we do?

    reply to Melissa

  58. Paul says

    I now have a Vtech answering machine as my home base. How would the ZTE interface with this? Will my answering machine still work?

    reply to Paul

  59. G. Shaheen says

    I have one home phone # (landline). One stand-alone phone/answering machine is plugged into a telephone jack, another wireless phone base unit (with two extensions) is plugged into a different telephone jack. When a call comes in, all phones ring. If I wanted everything to work as it now does, would I need to purchase two ZTE Home Phone bases?
    Monthly fees with no other CC phone service? I want unlimited minutes.
    Then, I wish to get my first CC cell phone with a data plan but keep my landline service and Phone #. Is all this possible?

    reply to G.

    • Nicole at Consumer Cellular says

      Hi G., only one ZTE Wireless Home Phone Base can be used per number. The device comes with two jacks, but you can use a splitter with the home base to add more devices as needed. Unlimited Talk is $20 plus tax. Any additional lines of service will be an additional $15, and then the data plan would be added to that. We have a variety of data options available, and you can find all of our plans here.

      reply to Nicole

  60. kerry says

    i have one these for my father, you cannot use your own answering machine and you can only get the phone to ring 4 times cannot get more rings. i called consumer and they were to check with provider to fix the ring problem but never heard anything. i you could get ring fixed and be able to use answering machine with your own phone instead of messages going to box and having to do password to retrieve would be nice would not recommend due to these 2 things otherwise works great

    reply to kerry

    • Hi Kerry, thanks for your post on this. I’m sorry to hear about the trouble you’re having with your father’s home base device. We’d be happy to look into this further though to extend the ring time and see about potentially hooking up that answering machine. Please give us a call at 800-686-4460 or you can also chat with one of our agents here for further assistance.

      reply to Jacob

  61. mark kennedy says

    i had called couple months ago and was told by a agent would get back with me concerning the number of rings and call the provider to change the rings never heard any thing is set to 6 rings but it will only ring 4 times. this my father’s number he is 96 and has hard time answering set to 4. i also was told the answering machine to his phone would not work with the zte phone base unit. i have a home base unit with my phone straight talk and able to use my own answering machine. if you find anything out let me know.

    reply to mark

    • Hi Mark, thank you for your post. We’d be happy to help your dad with his home base. We don’t recommend using an answering machine over our voicemail feature. If he decides to use that, we need it to pick up the missed call as quickly as possible to let it take it instead of the voicemail feature. We can extend that ring time for him though. Have him give us a call at 800-686-4460 or chat with us here and we can get it done for him.

      reply to Jacob

  62. Stephen A Hopkins says

    How can I access my Home Land Line voice mails, when I am traveling with my cell phone?

    reply to Stephen

    • Great question, Stephen! What you’ll want to do is call your 10-digit wireless number. When you hear your voicemail greeting, press the * key to interrupt it. If you reach the main voicemail system greeting, enter your 10-digit wireless phone number, then interrupt your greeting by pressing the * key. Enter your voicemail password when prompted, and listen to your messages.

      reply to Jacob

  63. manoj says

    You are the best services and I am satisfied with your services

    reply to manoj

  64. Cecil says

    Can I use my fax machine with the ZTE landline base?

    reply to Cecil

  65. Brenda Arnold says

    Can you get the wireless home plan with unlimited calling?

    reply to Brenda

  66. L’Tanya E says

    I am getting information about this service for my Mother. Her neighbor has told her about it. Does he have to have cell service with Consumer Cellular to sign up for this wireless home plan?

    reply to L’Tanya

  67. GREG W says

    Assuming that I’ve disconnected it from the incoming land line, can I plug the ZTE base into my existing housewide phone circuit rather than using a wireless base?

    reply to GREG

  68. Robert says

    Hi Greg, I have the same question. At present I have a internet Vontage modem plugged in to my home telephone wiring and all my phones work fine. Reading all the posts here I can not figure out if a ZTE base will work the same or not. I don’t want to invest $50 and chance loosing my home phone number to find out.

    reply to Robert

    • Hi Robert, thanks for your question. The ZTE Home Base is not designed to have WiFi running through it, it’s just for home phone service. It doesn’t use a landline jack, it just plugs directly into the wall and uses the same wireless connection your cell phone uses to provide service.

      reply to Jacob

  69. Jacqueline says

    Good morning. I am trying to locate where to buy your wireless home phone base. I currently have the ZTE WF720 and ZTEWF721 with a loyalty discount through AT&T. I was told by some they will no longer work and need to upgrade to the ZTEWF723cc which appears to be the wireless home phone you carry. I can’t lose my voice mail greetings. I keep seeing a ZTE WF723ca and ZTEWF723el but not the CC. I reached out to one of your reps and was told to go to target, but when I do a search of what my local stores carry, none of them seem to have the ZTEWF723cc listed. I was told that if I purchase online, I have to purchase your plans which would cause me to pay two to three times as much as I would lose all of my discounts and also lose my greetings. I am more worried about the greetings but of course cost is important too.

    reply to Jacqueline

    • Hi Jacqueline, thanks for your post. The only place to purchase our home base is via our website, however, it’s going to be locked to our network. All of our devices are locked to our network unless unlocked and they do need to meet our unlocking guidelines which include it being active on our network for up to 180 days. Our phones in Target are also locked to our network. If you’re wanting to keep using your current service, I would reach out to them to see if they have an updated model for your home phone base.

      reply to Jacob

  70. Jacqueline says

    I forgot to say that many of my parents Amish friends had these using a battery pac instead of an electrical outlet. Not sure what they are using or will be using. That was how we first discovered them way back when (thus me having the WF720).

    reply to Jacqueline

  71. Ed says

    How’s does a 911 call with the ZTE Base unit. Right now we have Verizon Cable which connects directly to the Town Emergency dispatch. We also would like to set up a new number for the ZTE Base unit and cancel out the old landline number. We average between 8 and 10 landline spam calls a day. Does this get reduced if we get a new number and avoid from having a published number? I am a Cellular One customer with a mobile phone as well.

    reply to Ed

    • Hi Ed, thanks for your questions! The ZTE Home Phone Base uses the same wireless network your cell phones use so it would connect to the 911 dispatch similarly to how the cell phone would. Keep in mind that new numbers are recycled numbers for your area, so it won’t be a brand new phone number for the area. These are only available if there is a new area code that comes for your city or county. However, it could potentially help to reduce those spam numbers that call in.

      reply to Jacob


    if i get the home base with you can i keep the same number i have through cc and just stop using my cell phone. ii pay 25 a month for unlimited talk and text. will that be about the the same fee?

    reply to BRAD

  73. Chris N. says

    I currently have a CC account for my mom’s cell phone and an AT&T landline for her. I’d like to try the ZTE Home Phone Base to see if I can replace our landline. If I want to transfer our AT&T landline number to the ZTE Phone, what information do you need?

    reply to Chris

    • Nicole at Consumer Cellular says

      Hi Chris, you’ll need the account information with AT&T including the account holder’s name, account number, PIN or password, and billing address. We recommend having an invoice on-hand when adding the line to the account.

      reply to Nicole

  74. Linda Lauretta says

    Is there any model of a landline device that works best with ZTE? or will any model do?

    reply to Linda

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