PCMAG NAMES CONSUMER CELLULAR “READERS CHOICE” FOR 8TH STRAIGHT YEAR

While we’re no stranger to receiving accolades and awards, it’s always more rewarding when they come based on our customer’s opinions.

That’s why we’re so pleased to announce that the readers of PCMag have honored Consumer Cellular by selecting us as their favorite mobile carrier for the 8th year in a row!

PCMag has been published since 1982, and presents awards annually in a broad array of technological categories. In the magazine’s 2021 Readers’ Choice Awards we received a score of 9.2 on a 10-point scale for “Overall Satisfaction” among mobile carriers for what PCMag describes as “Consumer Cellular’s simple approach of putting customers first.” In fact, we were the only carrier in the survey to receive an overall satisfaction rating of 9.0 or higher!

And that’s just one of the areas where we came out on top. As the article notes, Consumer Cellular “crushes the competition in almost every category.” We received the highest scores in 10 categories in the survey, including Customer Support, Coverage Within Home Area, Coverage Outside Home Area, Family Plan Options and Likelihood to Recommend.

The survey was conducted in February and March of this year. Respondents were asked to only rate products and services that they’ve actually used within the past 12 months, meaning these ratings come straight from current customers.

Recognition from a respected national publication is exciting, but what we appreciate even more is that it represents the experience of our customers. And we don’t rest on our laurels! Each time we receive this type of recognition, it drives us to work even harder to make sure we’re delivering the superior quality you’ve come to expect from our products and services.

Thank you for your kind words—and for choosing Consumer Cellular!

6 Thoughts on "PCMAG NAMES CONSUMER CELLULAR “READERS CHOICE” FOR 8TH STRAIGHT YEAR"

  1. Nancy Wojtowicz says

    06/10/21 I had a problem with my Motorola Android phone which was impossible for me to fix by myself. I lost my qwerty keyboard and was left with only a handwriting option . None of my own attempts worked.

    I called the service line and had the good fortune of being connected to Megan. She was patient , pleasant and encouraging in walking me through multiple attempts to fix this problem. I am thankful for her expertise, kindness and her willingness to help me. Thank you to Consumer Cellular for providing such good customer service

    reply to Nancy

  2. Bob Willey says

    I want to remove the alert CMAS on my phone. PLEASE tell me how this is done. Thank you

    reply to Bob

    • Nicole at Consumer Cellular says

      Hi Bob, all you have to do is press the Right Softkey for Messages → Options (Right Softkey) → Scroll down to Emergency Alerts → tap the center button to select → Options (Right Softkey) → Delete Broadcast. If that doesn’t work for you, please give us a call at 888-345-5509 or chat with us here.

      reply to Nicole

  3. LINDA ROSELL says

    CC IS A GREAT COMPANY. I RECENTLY BOUGHT MY IPHONE SE FROM THEM. WHILE I AM RESPONSIBLE FOR CHECKING OUT PRODUCTS , I NEGLECTED TO CHECK IF IT HAD AN EARBUD PORT. IT DOES NOT. THERE ARE TIMES THIS WOULD BE VERY USEFUL. MY OLD SE AND ALL OTHER IPHONES HAVE THIS ABILITY. JUST DISAPPOINTED IN MY RECENT CHOICE

    reply to LINDA

  4. Sheila Mon says

    I enjoy my Consumer Cellular Service having an elderly disabled tech challenged partner I would love to see more cells phones that offer 128gb memory 4G minimum 5000mAh batteries, stereo speakers with 3.5 plug in headphone capability, with good camera easy to use smartphone with messaging with a taller visible drafting window that accepts & allows to attach photos, docs, gif & emojis for challenged seniors. And with help instructions & updates notices that are simple to follow vs bring so technical and hard to find help & troubleshooting resources. And the accessibility features are more difficult to use than regular features. There’s got to be a low maintenance smartphone with theses basic features costing under $400 dollars for the traveling seniors & disabled person.

    reply to Sheila

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