While we’re no stranger to receiving accolades and awards, it’s always more rewarding when they come based on our customer’s opinions.
That’s why we’re so pleased to announce that the readers of PCMag have honored Consumer Cellular by selecting us as their favorite mobile carrier for the 8th year in a row!
PCMag has been published since 1982, and presents awards annually in a broad array of technological categories. In the magazine’s 2021 Readers’ Choice Awards we received a score of 9.2 on a 10-point scale for “Overall Satisfaction” among mobile carriers for what PCMag describes as “Consumer Cellular’s simple approach of putting customers first.” In fact, we were the only carrier in the survey to receive an overall satisfaction rating of 9.0 or higher!
And that’s just one of the areas where we came out on top. As the article notes, Consumer Cellular “crushes the competition in almost every category.” We received the highest scores in 10 categories in the survey, including Customer Support, Coverage Within Home Area, Coverage Outside Home Area, Family Plan Options and Likelihood to Recommend.
The survey was conducted in February and March of this year. Respondents were asked to only rate products and services that they’ve actually used within the past 12 months, meaning these ratings come straight from current customers.
Recognition from a respected national publication is exciting, but what we appreciate even more is that it represents the experience of our customers. And we don’t rest on our laurels! Each time we receive this type of recognition, it drives us to work even harder to make sure we’re delivering the superior quality you’ve come to expect from our products and services.
Thank you for your kind words—and for choosing Consumer Cellular!