If you’re a thrifty shopper in the market for a dependable, feature-laden smartphone, we have two new additions to our device lineup this month that deliver outstanding value and performance. Motorola’s Moto G Power and Moto E include quality cameras; large, vivid displays; and trademark Motorola reliability—all for a budget-friendly price!
The Moto G Power’s name says it all: it comes with a massive 5,000 mAh battery which provides up to 3 days of battery life on a single charge. Plus, there’s 10W rapid charging for a quick boost along the way! All that power comes in especially handy for capturing beautiful photos with its 16MP +2MP + 8MP triple rear camera, and 16MP front-facing camera—and it all comes alive on a gorgeous 6.4” Max Vision display. You get it all for just $150, or by using our interest-free EasyPay financing: pay just $10 down today, and the remaining balance is conveniently included in installments on your monthly wireless bill with 0% interest.
For just $80, the Moto E packs a list of features that matches many of its pricier rivals, like a 6.2” high definition display, 13MP + 2MP dual rear-camera, a nimble 1.8GHz octa-core processor, a 3,550 mAh battery for long lasting dependability, and 32GB of storage which can be expanded up to 512GB by adding a microSD card (sold separately). You can also use EasyPay financing for the Moto E with $10 down, and the remainder paid monthly with 0% interest.
Both smartphones also include full HD video capture and playback, Motorola’s advanced water repellent nano-coating technology for protection against accidental spills or splashes, fingerprint scanning for added device security, and durable, lightweight design. You can get started with either of these affordable Motorola smartphones today! Simply order online, or contact Customer Service at (888) 345-5509.
Does your service have a hot spot so I can stream and watch my movies? If so, is there a gb limit?
Hi Diane, thanks for your post. We do offer a hotspot feature that can be enabled for the phones that would allow for other devices to connect to it. We do offer Unlimited Data but as with most companies, we have a cap for our LTE speeds at 35GB. After that you can continue to use the data but it will be at slower speeds.
I want to change my DORO flip phone to My ZTE that I previously used for a different cellular number.
Can I just change the new SIM card into the ZTE?
Hi Harold, thanks for your post. If the ZTE phone is unlocked, GSM-compatible, and VoLTE-capable, it may work on our network once you move your SIM card into it. We can’t guarantee compatibility for all models, but we’ll do all that we can to see if we can get that connected for you.
I got my moto 6 a few months ago with 16mb. My husband just got the same model, and he has 32mb! I will need more memory to support Bluetooth connected hearing aids. Do I have to buy an SD card?
Hi Marcia, good question! If your phone needs more memory space, it would need a memory SD card to create that space.
How do I change password
Hi Ron, you can change your online account password here.
Will this offer be a available august 1st om interested in smart fon but dont have money now
Hi Sharon, we do plan to still offer these phones in August.
Can I transfer my phone number from my present phone to a new phone?
You can, Dean. You can give us a call at 888-345-5509 or chat with us here and we’ll be happy to help.
I’ll like to order the Moto E Next month please
Hi Patricia, you can place an order by calling us at 888-345-5509 or through your online account here.
If I have an iPhone with your service and I get a new iPhone from a local store, how do I activate the new phone and how is the memory affected?
Hi LouAnn, all you would need to do is make sure that the iPhone is unlocked and insert the SIM card from your old phone into the new phone. With iPhones, you can use iCloud to transfer information between the phones as well.
I just upgraded by device to the 2020 Moto e, and wanted to let you know how pleased I am with the phone, and with your service. The upgrade process via your website was ansolutely painless. When I received the phone, one call to the activation number in the included Welcome Kit was all it took to establish service on the new phone and deactivate it on the old one. I did have a question the following day about enabling WiFi calling on the new device. I opened a chat with one of your agents, and they were able to instantly provision my phone for Wifi calling. That’s great service! And the Moto e that I purchased represents the biggest bang for the buck I’ve ever seen in an Android Smartphone. I’m quite pleased with it. BTW, I’ve been a Consumer Cellular customer since 2014.
Do you offer a military discount? I am a retired Marine of 23 years?
Hi Gilbert, thank you for taking the time to post. We don’t have a military discount available, but we do have a discount available for AARP members. If you have an AARP membership, then you’ll get 5% off of your monthly, 30% off of select accessories, and an extended 45-day Risk-Free Guarantee.
I have not been able to fine any accessories for my husband’s phone
It’s an ZTE. I bought it through Consumer Cellular
Hi Eva, thanks for your post! We do sell some accessories for the ZTE 559. If you’d like, you can take a look at what we offer and place orders for accessories by going to your online account here. Once logged in, click on the three horizontal lines next to his phone and select purchase accessory. Anything outside of what we offer though would need to be purchased through a third party seller either online or at a physical location that sells these accessories.
I wish you would offer older smartphones for seniors. I have a Samsung galaxy s4 that I love, has removable battery and simple features. Everything you offer is more tech savvy and cannot replace the battery. The s4 is a phone someone gave me and I had it ulocked. I don’t want to switch to a more complicated model. My husband just went from a flip to the Samsung A10e and it took us 3 days to figure it out even with the videos. Just a thought!! I want to buy one of your phones but want a very basic smartphone. Hope you will have more choices soon!
Thank you for taking the time to post, Kathy. We definitely appreciate the feedback, and I’ll be sure to pass it along as we’re always making changes to our phone line up.
do the new Moto’s have back buttons. I see they have the white bar at the bottom…can it be switched over to the buttons??
Hi Kathy, the Motorola smartphones do not have back buttons that can be programmed.
I just purchased a Moto g power. It arrived with no back button. I was able to add the back button in my settings. This makes it a lot easier for me to use. I don’t know why the answer from Consumer Cellular says you can’t add a back button when I just put one on this phone.
Will a Verizon locked iPhone 7 work on your network
Hi Ken, thanks for your interest! If the iPhone is unlocked from Verizon and is GSM-compatible, it may work on our network. We can’t guarantee compatibility for all models, but we’ve had good experiences with iPhones switching over as long as the mentioned criteria is met.
I am thinking of getting a moto g stylis phone and have heard so concern from reviews about sim cards not working or fitting. Before I spend the money could you ensure me that won’t be a problem through consumer cellular.
Hi Deborah, thanks for your question. Because we don’t offer that phone, we can’t guarantee that our service will be compatible with that phone. If it’s unlocked though, GSM-compatible, and VoLTE capable, we will do all that we can to see if we can get it connected for you.
What is the overall size of the motoe and motog phones?
Hi Don, thanks for your question. The Moto E’s overall size is W: 3.0″ H: 6.29″ D: 0.34″ and the Moto G Power is W: 2.99″ H: 6.3″ D: 0.37″. You can find more information on both of these phones by visiting our website here. Just let us know if you have any questions!
How much RAM is in the Moto G Power?
Hi Frank, thanks for your question! There are 4GB of RAM in the Moto G Power. If you’d like, you can find more information on the phone by going to our website here. Just let us know if you have any questions!
What if I have an iPhone and I want to keep it and keep my phone number my husband and my daughter keep their phone in their eyes and their smart phone how would I do that
Thank you for posting, Polly. If you’re interested in bringing over your own phones, they will need to be VoLTE-capable, unlocked, and GSM-compatible phones. We can’t guarantee compatibility, but we will do all we can to get them working with our service.
You can also transfer your number to our service as well. The number needs to remain active with your current provider and you’ll need your current account information to transfer it over. This includes your account number, billing address, and PIN (if there is one).
Why no navigation bar on the Moto G Power? I am lost without back, home, recent buttons. I also find that swiping doesn’t work on this phone.
My former phone was also a Motorola. Is there an instruction video for transitioning from a Moto G4 Play to a Moto G Power?
Hi Winette, thanks for your question! The best way to help with transitioning to that new phone, especially if you’re having questions about using the phone, is to take a look at the how-to videos for that device which can be found on our website here. If there’s anything on the phone we can help with, just let us know!
I have a DORO 7050. perfect physical size but no access to email.
Would upgrade to one with email feature . But most are too big. 6 inc. and taller.
Do I need an Android phone to receive and send e-mail ? What I need is a phone that fit smaller pockets like Doro..Not taller than 4 + inc.
Thanks for info..
Hi Audun, thanks for your question. You do need a smartphone in order to access your email using our network. At this time, we do not have a smartphone that is the same size as the Doro and all of them are larger than the 4-inch requirement that you would like to stay within. You can view all of our smartphone options to see if there is one that is a manageable size for you by going to our website here.
We have three phones thru your service. The problem we are running into is whenever I change contact info in my Samsung 8 it also changes in my husbands Moto phone.. We don’t want this happening. He accidently deleted his contacts and all of mine deleted also. How can I get these separated?
Hi Vicki, thanks for your post! It sounds like the phones have the same Gmail account on both devices. If this happens, any changes made to one phone happen on the other. What I would recommend is setting up a Gmail account for each phone so that way your information on the phone can be separated.
I have three cell phones from C C …….so far . my children are getting me a grand pad soon! my initial purchase was a Doro 626. I wish to give my Doro flip to my son-in-law. how do I unlock that phone ?
Hi Robert, our customer service team can get the unlock code for you if you give us a call at 888-345-5509 or chat with us here.
I’ve been researching phones since I got the CC email about 3G going away. I wish it gave a timeline but thought I’d best start looking. I love my iPhone SE (original version) and 5S (basically both the same phone) but it appears I’ll need to replace them before 3G is gone. Any idea how soon that will be? Are these Motorola’s (E & G Power) 5G or just 4G but 5G compatible – and does that really matter? The email said all the phones you sell now are 5G, but I suspect that just means they will work on 5G. Thank you in advance for any clarification you can provide on the 3G-3G-5G and these Motorola phones in particular.
Hi Donna, thanks for your question. We don’t have an exact date for when the 3G network will be taken down completely. All of our phones listed are VoLTE capable which means they’ll continue to work with the new network upgrades going forward.
Hello. I am carefully considering moving to CC from Tracfone. I have a Moto E model I purchased from them last fall and it works great except for one design flaw I knew of when I purchased it: a low volume ring when incoming phone calls were received. Other than that I am pleased with it. Has anyone complained about ring vume on the Moto E volume you are selling?
Hi David, thanks for your interest! We haven’t heard of any major complaints regarding the ring volume on our Motorola Moto E phone, it seems to be a great phone that our customer have enjoyed from that series.
Hi, I would like to know when you buy a phone from your company and get your service with it. Will it be a locked phone? If it is locked is there a time limit with your service for it to be unlocked. Thank you
Hi Tanya, thanks for your question. The phones are locked when they are purchased from us and have to remain locked for up to 180 days, and they will need to be completely paid off as well.
I purchased a Motorola Moto G Power for myself as a Christmas gift. The purchase was made at Target. After the salesperson had completed the sale, he told me he could not set up the phone.
What am I to do. Today is January 1, 2021.
Hi Ronald, when you purchase a phone at retail, you can activate it online here. If you have any trouble, you can chat with us here or call us at 888-345-5509.
I am considering upgrading to the newer Moto G Power you are offering. I was told that I can’t trade in my old phone. What am I to do with the old phone? Recycle it? How do I get my data and info transferred over to new phone? Seems like a waste if the phone can’t be recycled or traded in so another senior or person in need can use it. We pay almost $80 to $200 and up for a phone. I know COVID changed everything, but is there anything we can do?
Hi AOakl, those are great questions! The phones can be recycled, or if everything is paid off on the old phone and it’s eligible, you can have it unlocked and sell it if you like. When switching between Android phones, you can use a Gmail account to back up the old information to switch over when you sign in on the new phone, or if the old phone and the new phone both have an option for a memory SD card, you can also use that to transfer your information over as well.