There are days when I can’t believe how great it feels to see Consumer Cellular’s growth lead to a positive impact on the lives of so many others and the communities in which they live. I say this with humble appreciation and full knowledge of how many dedicated employees it takes to grow a business. Simply put, I am in awe of our workers.
Recently, I had one of those great days in Redmond, a small town in Central Oregon. I was there to participate in the official opening of our newest call center, an expansion designed to help us to better meet our growth needs as we surpass 850,000 customers. This new space was already configured to be a call center, a 77,000-square-foot facility previously operated by another cell phone service provider.
On the date of the call center’s official opening, we held a ribbon-cutting ceremony in the morning, which was attended by several local and state dignitaries, including the mayor of Redmond, a representative from the Governor’s office, numerous politicians and business leaders, as well as our newest call center team.
By that same afternoon our Redmond call center was up and running and taking its first Consumer Cellular support calls. I’ve added a few photographs from our ribbon-cutting ceremony to this blog post. There’s a photo of Tiffany, our Redmond site manager, making a speech and three of us (I’m in the middle) cutting the “ribbon.”
Popular broadcast journalist Tom Brokaw once said, “It’s easy to make a buck. It’s a lot tougher to make a difference.” While all companies are in business to make a buck, I can’t think of a better legacy for any company than to also make a difference.