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Posted January 28, 2013

Free SIM Cards

By John Marick

By listening to what our customers want, we learn valuable lessons. They help us solve business problems, refine our solutions and meet consumer expectations. Case in point, some iPhone 4 and iPhone 4S users told us they like our affordable cell phone plans and service-friendly reputation, but they wanted to keep their existing phone. Fair enough.

The catch? Their iPhones use a different SIM card design, what’s known as a Micro SIM card. As the name implies, the Micro SIM card is smaller than the SIM card used in most other cell phones, including Consumer Cellular phones.

Unfortunately, some creative customers tried to solve the problem on their own by simply trimming their regular Consumer Cellular SIM card, thinking they could re-size it to fit their iPhone.

This is not something you want to do or try. SIM cards are very delicate and can be destroyed easily. And since the information on a SIM card is what enables your phone to work with our service, you could be without service until you receive a replacement card.

Instead, we came up with a better idea: a Dual SIM card. This type of SIM card is a full-size card with a die-cut Micro SIM built in. In other words, it will fit your phone, regardless of whether you need a standard SIM card or a Micro SIM card. And it’s easy to use: Simply pop out the Micro SIM and insert it into your iPhone or Android smartphone.

Our free SIM cards are designed to work with any phone previously used with AT&T or any unlocked GSM phone. So if you want to use our service with a cell phone that isn’t in our lineup, give us a call at 888-345-5509 and we’ll send you a free SIM card. We’ll even pay for the shipping.

Once you receive your new SIM card, watch our brief video on inserting a Dual SIM card or our brief video on inserting a standard SIM card. It’s easy.

When it comes to keeping you on top of your cell phone needs, we don’t just listen—we respond. That’s why I encourage you to let us know if you have other ideas for improving our service. If it’s a good idea, I promise you it will be given serious consideration. I like to think our customers make our best advisors.

 

132 thoughts on “Free SIM Cards

  1. Anne J says:

    How about a 3000 minute plan added to the service choices?

  2. Dave Harpe says:

    Check out this article: http://abcnews.go.com/Technology/now-illegal-unlock-cellphone/story?id=18319518
    It is now illegal to unlock your cell phone. Obviously the government did this at the request of their corporate puppeteers, such as AT&T. They don't even care if we call them corrupt any more.

  3. jim says:

    I have an apple 4 iphone with verizon. Do you have a card that will work?

  4. Sandy says:

    When will Consumer Cellular going to get a better phone? I love my Bravo but would like to make an upgrade to a much better phone and not leave Consumer Cellular. It always seems like CC phones are old and refurbished.

    • Dominic at Consumer Cellular says:

      Hi Sandy. Thanks for the comment. I'm glad to hear that you love your Motorola Bravo – it's a great phone. We've released several Android smartphones since then including the Huawei 8800 which might be a good option for you. Here's a link to our cell phone lineup in case you're interested: http://www.consumercellular.com/Info/Phones. However, as the article indicated, you're not limited to the phones we have for sell. If you have a different phone that is compatible with SIM card technology, we can send you a FREE SIM card so you can use that phone with our cell phone service. If you're interested in pursuing this option further, please feel free to contact us at 888-548-6490 or at Service@ConsumerCellular.com. Thank you.

  5. Missy says:

    Micro sim card works great. Be sure to contact Consumer Cellular if needed. They are able to tweak things at their end and improve the iPhone reception, etc. Am so very glad we switched to Consumer Cellular over a year ago.

  6. Missy says:

    Jim, any phone (and phone company) that uses CDMA technologly will not work with Consumer Cellular. A phone that uses GSM (like AT&T phones) should. Not positive, but I think used out-of-contract phones are still OK to unlock. Here is a chart to guide you.

    http://en.wikipedia.org/wiki/List_of_United_States_wireless_communications_service_providers

  7. raymond savage says:

    i have a LG sprint phone.will the sim cardwork on this phone?

    • Dominic at Consumer Cellular says:

      Hi Raymond. Cell phones from Sprint are not compatible with SIM card technology therefore, their phones won't work with our service. If you need any additional assistance, please feel free to contact us at 888-548-6490 or at Service@ConsumerCellular.com. Thank you.

  8. Ester says:

    How about iPads?

    • Dominic at Consumer Cellular says:

      Good question, Ester. If your iPad accepts SIM cards, you can certainly put one of our SIM cards in there to test it out. However, I would d be very cautious with that. iPads (and other Tablets) typically use a lot more data than cell phones and smartphones do. So, I would not recommend using our SIM cards with a tablet too much as you may quickly use a lot of data. Thanks again for the question.

      • Alma Counihan says:

        Hi Dominic I have an I-pad G3 with a sim card slot for ATT. I already have an account with CC, can you send me a sim card? If so what will I have to do to activate it?
        Thanks,
        Alma

        • Dominic at Consumer Cellular says:

          Hi Alma. You can move the SIM card out of your cell phone and move it into the iPad if you wish. Or, if you want a SIM card just for the iPad, you'll need to set up another line. We can help you do that. However, I'd be very cautious about proceeding with using our SIM cards in your iPad. iPads (and other Tablets) typically use a lot more data than cell phones and smartphones do. So, I wouldn't recommend using our SIM cards with a tablet too much as you may quickly use a lot of data. Thanks again for the question.

  9. Carl says:

    I'm in Afghanistan , will you're service work for me here ?
    I'm going to have my wife in the states get in touch with you..she is in dire need of a new service provider and phone.

    • Dominic at Consumer Cellular says:

      Hi Carl. Thanks for the question. Our cell phone service only works within the United States, so it won't work in Afghanistan. However, it'll work for your wife in the States. Feel free to have her contact us at 888-548-6490 or at Service@ConsumerCellular.com and we'll be more than happy to assist her. Thank you.

  10. Dorothy says:

    When will Consumer Cellular be coming out with a Windows OS cellphone? I really want to upgrade my cellphone, but I really want to upgrade to a Windows OS cellphone.

    • Dominic at Consumer Cellular says:

      Thanks for the question, Dorothy. We don't have any plans to add a Windows cell phone to our lineup. However, if you obtain a Windows phone elsewhere, we can send you a free SIM card, so you can test it out with our service. If you're interested in pursuing this option further, please feel free to contact us at 888-548-6490 or at Service@ConsumerCellular.com. Thank you.

  11. Carol says:

    Looks like I fall in the “Can't use phone” category. I have a Sanyo with Sprint Service. But can I still keep my number when transferring to your service?

    • Dominic at Consumer Cellular says:

      Hi Carol. Yes, as long your cell phone number is still active, we can transfer your number over to our cell phone service. If you're interested in pursuing this option further, please feel free to contact us at 888-548-6490. Thank you.

  12. Teresa says:

    You say that Consumer Cellular only works in the US. Does it work in Canada? I live very close to B.C. and take trips up there. I would need my phone to work in Canada and/or make calls/text to Canada.

    • Dominic at Consumer Cellular says:

      Hello Teresa. Thanks for the questions. Our customers are free to dial (and text) Canadian numbers. However, our cell phone service will not work if you cross the border into Canada. Thank you.

  13. Jan Hunnicutt says:

    I'm so glad I found your blog, I was wondering about the mini sim cards for the iphones. I have an iphone 4 I just love and want to switch to your service as soon as AT&T is done with me =)

    I bought my husband your iphone 3gs and he's using your service and loves the phone and the service!

    Thanks! Jan

  14. Terry says:

    I have my old iPhone 3 that I no longer use. I had my service with AT&T and I was wondering if I can give it to my mother for her to use through Consumer Cellular? She is with AARP and I know the SIM card in the iPhone 3 is larger then the iPhone 4 because I had the store to cut my SIM card to fit it. Will your SIM card fit in a iPhone 3?

    • Dominic at Consumer Cellular says:

      Hi Terry. Sounds like you've got a great idea there. We'll be able to send you a FREE SIM card that will fit in your iPhone 3 so you can use our affordable cell phone service. If you're interested in pursuing this option further, please feel free to contact us at 888-548-6490. Thank you.

  15. Corey says:

    I am wanting to purchase an Android dual Sim 4.1.9 OS smartphone.It is an unlocked phone which supports GSM (850,900,1800,1900)Mhz and WCDMA (2100Mhz)..but don't know if it was an ATT phone or not..Will my current Sim card in my Consumer Cellular cell work in this phone or will I have to order a dual Sim from Consumer Cellular? Also, if I have to order the dual sim from you guys , will I have the same phone # ?

    • Dominic at Consumer Cellular says:

      Hi Corey. Thanks for the question. If the cell phone you're talking about accepts a regular sized SIM card, the SIM card in your current Consumer Cellular phone will work just fine. However, if you need a Micro SIM card instead, we can send you a Dual SIM card. And we won't need to change your cell phone number in the process; you can keep the same number you've always had. If you need any additional assistance, please feel free to contact us at Service@ConsumerCellular.com or at 888-548-6490. Thank you.

  16. Denise says:

    I am interested in keeping my AT&T # & changing over to Consumer Cellular. Can I use my iPhone 4 for phone service only ( I don't want to be bothered by Text Messages any longer). Can I still use the “Anywhere 150″ plan with iPhone 4?

    • Dominic at Consumer Cellular says:

      Hi Denise. Thanks for the question. We don't force our customers to have text messaging and data plans just because they have a smartphone. If all you need is our Anywhere 150 plan for minutes, then that's fine with us! If you have any additional questions about our affordable cell phone service, please feel free to give us a ring at 888-548-6490. Thank you.

  17. Glenda says:

    No question for you, just one big compliment for the “Out of this World” customer service your team gives. AAAAA+

  18. Diane M says:

    Will your service work with an unlocked iPhone 5?

    • Dominic at Consumer Cellular says:

      Good question, Diane. The unique thing about the iPhone 5 is that it uses something called a “Nano SIM”, which is even smaller than the “Micro SIM” we talked about in this blog. We've heard that some people are physically cutting a Micro SIM down into the size of a Nano SIM but, I wouldn't recommend trying that. These cards are so small and it'll likely get destroyed in the process. At this time, we don't have any Nano SIM cards available. Thank you.

  19. Lucious Taylor Sr says:

    Hello, I have a samsung galaxy smart phone, will your sim card work in my phone. My service is up with t-mobile in march, what do i have to pay to have my service tranfarred over, one more thing, when i call out of town, some one else name shows up on the phone of the people i call, can you fix this problem.

    • Dominic at Consumer Cellular says:

      Hi Lucious. We can send you a SIM card for free if you're interested in testing our cell phone service out on your current phone. We'll likely need to change a few setting in order for texts and data to work properly. There's also no charge for having your number transferred over to Consumer Cellular. If you need any additional information, please feel free to contact our customer service team at Service@ConsumerCellular.com or at 888-548-6490. Thank you.

      • Lynne says:

        Interested to see if Samsung Galaxy S4 GSM will work on your network.

        • Ashley at Consumer Cellular says:

          Thank you for the question, Lynne. In general, you can use your own phone as long as it is an unlocked GSM phone. You can try it out by placing our free SIM card in your phone and calling us to get all of the features set up. Please feel free to contact us at 888-345-5509. Thank you!

  20. Gloretta says:

    I have a Virgin Mobile LG Optimus slider phone, unfortunately it is CDMA without a sim card. Do you plan to offer a phone in the future with a slide out keyboard? Texting is easier with that format.

    • Dominic at Consumer Cellular says:

      Thanks for the question, Gloretta. We don't have any plans to offer a cell phone with a slide out keyboard. However, if you purchase one elsewhere, we can always send you a free SIM card so you can use the phone with our cell phone service. If you're interested in pursuing this option further, please feel free to give us a ring at 888-548-6490. Thank you.

  21. Irene Bialas says:

    I understand the phone won't work outside US but can I dial Germany from US using your service and what are the rates?

  22. Evgeny says:

    May i using Consumer Celluar SIM card with UNLOCKED GSM Smartphone Samsung Galaxy GT-I9000.
    Thanks.

    • Dominic at Consumer Cellular says:

      Hi Evgeny. We can send you a free SIM card if you're interested in testing our service out on your phone. If you're interested in pursuing that option further, please feel free to give us a call at 888-548-6490. Thank you.

  23. Sandra Chavez says:

    We are extremely pleased with our Google Nexus phones purchased unlocked directly from the Google Store. Work flawlessly with Consumer Cellular service once we got our terminology correct about the sim card size (we use the microsom) and is a fabulous phone at a very reasonable price. CC service is great, thank you.

    • Rolf K says:

      Thank you Sandra; Can we assume that you mean the Google Nexus 4? If so, that is exactly the information I needed. Also, can you tell us which State you are in?
      Thanks.

  24. Jim Pamperin says:

    Does Consumer Cellular have Additional Included Services, such as:
    Call forwarding, Call hold, Call waiting, Caller ID, Conference calling, Customer Care
    Directory assistance, Voicemail with Message-Waiting Indicators

    • Dominic at Consumer Cellular says:

      Good question. In fact, many of those features come free with our affordable cell phone service. Directory assistance (411) is the only one on your list that isn't free however, there are free alternatives such as 800-FREE-411. Thanks Jim.

      • Sherri says:

        This is the information I”ve been looking for – thank goodness CC doesn”t use Free 411 – I cancelled a cell phone I had simply because they used one of these “free” services for number directory service and it was one of the most MADDENING things I”ve ever tried to use. I never, once, got an actual phone number from the thing, just one add after and another after another with “push 1 to purchase” after each advertizing.

        I can imagine people easily mistaking that ”push 1” to mean they”ll get a phone number when actually what they”re getting is the privelege to buy something they don”t want. The thing just went around and around and was never able to understand the name of the place I was trying to call, which happened to be the hospital my husband was in and I needed to call him with my cell after leaving the phone number at home.

        I got ads for antique shops, sandwich shops, products not from a shop, every kind of opportunity to buy something possible, when all I wanted was directions to the place where my husband was being treated for complications due to Parkinson”s.

        Just charge me the dollar or dollar and a-half – that”s way more honest, more straightforward, and you actually get a phone number!

  25. janett says:

    i was woundering if you could offrt a5000 min ite plan for like a family plan thanks

    • Dominic at Consumer Cellular says:

      Thank you for the suggestion, Janett. We value our customers' input very much. I'll be sure to send your request to our management team. Thanks again.

  26. Vicki Tessitore says:

    I have been with you for well over 5 years and your service and service contacts are great. I am just sorry that you have chosen Sears as your in store option. Their stand on several issues that are important to me, have made them a store that I do not do business with anymore. But you have a great idea about us wanting to try something in our hands before buying, please continue your care of your Consumer Cellular users, it is great!!

  27. Norman Roye says:

    My pland is to keep my Huawei 8800 and my Doro 618 with Consumer Cellular for a very long time, it would be nice to know where can I find battery's for my Doro 618?

    • Dominic at Consumer Cellular says:

      Hi Norman. Thanks for the question. Cell phone batteries are rather durable so it's likely that you won't need a replacement battery. However, if at any time you need a new battery for your Doro cell phone, you may order one from us. We won't charge you for any shipping or handling fees. Thank you.

  28. Sharon S. says:

    My mother had your service when she resided in a nursing home. When she passed away the service was closed. My question is can I reactivate her phone and change the number to my existing landline number?

    • Dominic at Consumer Cellular says:

      Hello Sharon. Thanks for the question. Yes, we'll be able to reactive the cell phone in question. And, as long as your landline is currently active, we should be able to transfer the number over to our service. If you're interested in pursuing this option further, please feel free to contact us at 888-548-6490. Thank you.

  29. Mario a Torres says:

    Love the new Bravo by the way I had like 4 different phone packages. Therein containing referal cards. So Jazz that I gave them all away in 2 days I need more cards SC I can refer people on this internet site & am looking up Career opportunities maybe something will come up in center Valley California I will travel
    I called in about updating my plan but it kept giving me a choice of minutes Or choice of more text but I didn't know until i received an email and updated the megabytes-gigs-,whichever…gracias

  30. Mario a Torres says:

    Tis a grand set of plans set up my dad immediately with a second line and didn't have to get any additional minutes. Utilizing same plan of minutes Thanks a lot !

  31. EARL says:

    How do I pay for CELLULAR air time??Do I buy a card or??

    THANKS

  32. Dominic at Consumer Cellular says:

    Thanks for the question, Earl. We don't offer a pre-paid service that requires buying voice time in advance. You may sign up for our service right here on our website or if you prefer, feel free to give us a ring at 888-548-6490 and we'll be happy to help you get up and running. Thank you.

  33. Richard says:

    I have a Motorola C139 on Net-10 at Zip 77036.
    VM uses ATT VM. I suspect cell service is also ATT, which is very spotty & random at home, but great 2 blocks away. (Dead Zone?) Only get GSM 850mHz, but phone can do 1900. Do you offer another cell provider at this Zip?

  34. LeaAnn H. says:

    hello does net 10 phones work with your service? I am an aarp memb. and currently have verizon but the cost keeps going up and i am on a very limited income. So, i want to ask you if there is any charges for leaving voice mail? and if it comes out of the minutes also? 1 more question would your service work in my zip code? indiana 47125? thank you

    • Dominic at Consumer Cellular says:

      Hi Richard. You may use a phone previous used with AT&T or any unlocked GSM phones with our affordable cell phone service. We can send you a free SIM card if you'd like to test your phone out with our service. If you're interested in pursuing that option further, please feel free to contact us at 888-548-6490 and we'll be more than happy to assist you. In the meantime, here's a link to our coverage map in case you're interested in seeing what our cell phone service looks like in your area: http://www.consumercellular.com/map.

  35. Bill says:

    Can I use my Motorola Bravo in Europe if I replace the Sim card while visiting there?

    • Dominic at Consumer Cellular says:

      Good question, Bill. Unfortunately, I don't have a definitive answer for you. Both our cell phones and our cell phone service are designed to work within the United States only. The only way to know with absolute certainty is to test it out once you get to Europe. Thank you.

  36. Richard says:

    Have had your GREAT Service for about 4 years
    have 2 Nokia phones but would like to get one smart phone daughter has an iphone 5 would like to buy an unlocked GSM iphone 5 and still use your service but need a nano sim card.
    HOPE YOU WILL SOON HAVE A NANO CARD!
    Keep up the good work. THANKS

    • Dominic at Consumer Cellular says:

      Thanks for the question, Richard. I don't have any news to report on a possible Nano card option. However, I'll be sure to pass your comment on to our management team. Thanks again!

  37. Patricia says:

    The only problem I have with CC is that I cannot use it overseas. Do you know if there are any plans to have service available overseas anytime soon?
    I visit friends in the UK, Italy & France for a month at a time & would love to be able to use my phone overseas.

    • Dominic at Consumer Cellular says:

      Hi Patricia. You're right, our cell phone service won't work overseas. We don't have any plans to extend our services outside of the United States. Thank you.

  38. Hank says:

    I'd like to get two lines with voice, text and data through Consumer Cellular. The coverage map shows we should have “good” coverage where we are most of the time BUT a nearby friend directly on AT&T using an iPhone 4s has reception problems. Since you use AT&T's network, do different GSM phones get better reception than others? Also, does CC have any plans re 4g?

    Thanks.

    • Dominic at Consumer Cellular says:

      Hi Hank. Thanks for the question. I don't have any news to report on the 4G front. However, our risk-free trial period might come in handy in a situation like this. We can set you up with one cell phone so you can test the reception out in your area. If it doesn't work out, you can return the phone for a full refund. If you're interested in pursuing this option further, please feel free to contact us at 888-548-6490. Thank you.

  39. jeff says:

    I'm wanting an Iphone 5 and understand they have the nano-sim. Question- If I buy an unlocked phone from apple, which comes with the nano-sim installed, is there any reason why this combination wouldn't work with CC??

    • Dominic at Consumer Cellular says:

      Thanks for the question, Jeff. In order to use our cell phone service, you'll need a SIM card from Consumer Cellular. Unfortunately, we don't offer Nano SIM cards and our service won't work with the Nano SIM that comes pre-installed in iPhones purchased directly from Apple. Thank you.

  40. Paul Knight says:

    I have “Windows 8 Pro” on my desktop computer; therefore, I would like to have a “Windows 8″ Smartphone. Would you please advise if and when you could add a “Windows 8″ Smartphone to your Consumer Cellular phone sales list?

    • Dominic at Consumer Cellular says:

      Hi Paul. Thanks for the question. We don't have any plans to offer a Windows smartphone. However, if you purchase one elsewhere, we can send you a FREE SIM card if you're interested in testing out our cell phone service in that smartphone. If you're interested in pursuing this option further, please feel free to contact us at 888-548-6490. Thank you.

  41. Ron says:

    Hi, I want to get a sim card to try out the service …I have an AT&T IPhone 3G available…I'm nervous about transferring my existing Verizon cell phone number over to the new phone and service…Can I temporarily get a phone number than switch over later???…Also is there a cost to that? and typically how long is the process of switching…

    • Dominic at Consumer Cellular says:

      Great question, Ron. Yes, you can get a temporary number if you're interested in testing out our cell phone service. If it works out well for you, you can then cancel that number and transfer your cell phone number over from your current provider. If you're interested in pursuing that option further, please feel free to contact us at 888-548-6490. Thank you.

  42. Ron says:

    Thanks Dominic… One more question please ..Once I'm ready to cancel the temporary number to transfer to my current number..what is the process and how long will it take???…thanks again for your reply.

    • Dominic at Consumer Cellular says:

      Hey Ron. I'd highly recommend speaking to one of our customer service experts about the process. We can cancel your temporary number at any time and send you a new SIM with the cell phone number that you'd like to transfer over to our service. Once you have the new SIM card, the transfer could take just a few minutes. If you're interested in learning more about the process, please feel free to contact us at 888-548-6490. Thank you.

  43. Joy says:

    Please pass along another request for CC to offer a nano-sim for the iPhone 5! I did take the CC sim to the Verison store as they have a nano cutter and put the sim into the iPhone 5. I was basically oblivious to the concerns about ruining it and I got lucky and it works. It would be much nicer to have it alreay available tho!

  44. katherine m says:

    Consumer Cellular is an awesome cell company especially for lower budget Consumers. They also have professional customer service, and are very quick to really assist you.
    It would be nice if your cell phones were more of the newer version.
    Go Consumer Cellular!

  45. Paula says:

    I am really impressed about the interaction with customer service in the blog. Questions being asked and answered in less then a week time! I have dealt with other services that have automated operators, NO HUMAN. Very irritating. I am looking to change my current plan which has lousy coverage. I have only had it less then 1 month and already hate it. I will be calling you to talk about how to switch over.

  46. Paula says:

    Also, I am tired of buying sim cards for different plans and they are not cheap. Free sim cards! I love you already! Will call in the morning in decent hours.

  47. kim says:

    I purchased an unlocked At&t iPhone 5 last December. I did cut down my SIM card and installed it into my iPhone 5. It works just fine. You can purchase the cutters on Amazon for under $10. There are only a few things that do not work on my iPhone due to Consumer Cellular: cannot accept or send 'group texts' and cannot accept or send photos in text. No issues other than those. It will be nice once CC has the technology to support these things, as I had wanted an iPhone for years and just now am able to have and use it with the best cell company ever!

  48. Ally says:

    I am thinking about buying an iphone, and was wondering if there was a way i can get one through consumer cellular. If so, how much would it cost?

    • Tina at Consumer Cellular says:

      Thank you for your question. While we do not currently sell the iPhone, we do have two new models that we started selling just this week. We just introduced the Samsung Galaxy Exhilarate and the LG 930 to our existing lineup of phones. If you would like to find out more, you may go to the following link. http://www.consumercellular.com/Info/Phones

  49. Colin says:

    Hi I have a question can I use my iPhone 5 that is AT&T on your network?

    • Tina at Consumer Cellular says:

      Good question, Colin. The unique thing about the iPhone 5 is that it uses something called a “Nano SIM”, which is even smaller than the “Micro SIM” we talked about in this blog. We've heard that some people are physically cutting a Micro SIM down into the size of a Nano SIM but, I wouldn't recommend trying that. These cards are so small and it'll likely get destroyed in the process. At this time, we don't have any Nano SIM cards available. Thank you.

  50. Ralph says:

    I'd like to get an iPhone5 and connect to Consumer Cellular. You had an iPhone last year you were vending as one of your phones. Any chance for an iPhone5?

  51. Ralph says:

    Or, maybe you did not have an iPhone last year? —Sure would like one!

  52. alec passfield says:

    A/C 100619827
    I have an inactive Samsung SGH-A737 with an AT&T 3g sim card.
    Can I transfer my CC sim from my motorola wx345.
    If so, can I then connect to the internet via my wireless access pointg (hot spot).
    If not can I get a new sim for the samsung?

    • Tina at Consumer Cellular says:

      Thank you Alec for your inquiry. Your SIM card will most likely work in that phone. It won”t hurt it to try it and see if all the features you like work when you move the SIM over to the Samsung. There will be some settings which will need to be changed to get the data to work. We would be happy to help you with this. Just give us a call at 1-800-686-4460..

  53. Elena says:

    Hi… I read through the threads and understand that you have new androids available. However, last year you offered the iphone3, which I have and am quite happy with the unit. I was wondering if you had any considerations to offering a refurbished iphone4…? I would like to stay with the iphone family due to the seamless ability to interact with the other products from apple ( iPad, desktop etc) Is it possible to sign up for an alert or something letting me know if there are negotiations or offerings as to any refurbished iphone programs ?

    • Tina at Consumer Cellular says:

      Hello, Elena. At this time we do not have plans to offer more Apple products and we do not have an alert system for this. We tend to bring in new phone models a few times a year. Keep checking back for our newest products.

  54. rich olsen says:

    Hi, I have a motorola i576 company flip phone. Nextel was provider but went out of business. can I use your sims card with this phone to activate. thanks

    • Tina at Consumer Cellular says:

      Thank you for the question. To be able to use our SIM card, you phone must be an unlocked GSM phone. Check to see if it takes a SIM card. Typically Nextel phones do not. If you need help with this, please call 1-800-686-4460

  55. Mary says:

    Any plans to get a nano SIM card for the iPhone 5?

    • Tina at Consumer Cellular says:

      Thank you for the question Mary. At this time we do not have plans to offer a nano SIM but we update our phones a few times a year. Keep checking back for our newest offers.

  56. Ronald says:

    I have an Iphone 4, because I used to be with AT&T and they were charging way to high, which is why I went to comsumer celluar because your plans cant be beat. but I was wondering If I were to get this new sim card that would fit on my iphone 4, could be still on the same plan that I had chosen

    • Dominic at Consumer Cellular says:

      Thanks for the question, Ronald. Yes, you can still be on the same cell phone plan. In fact, you can select any of our plans, we won”t force you into a particular plan just because you have an iPhone. If you need any additional information, please feel free to contact us at 888-345-5509. Thank you.

  57. Charlie Urbanowicz says:

    Why note have a “reverse-listing” of these interesting messages – with July 3, 2013 at the top and January 28 at the bottom?!

  58. Jo Heller says:

    I want to get on your plan as soon as possible. Have a current plan for my wife now. Want to add myself but need an Iphone. Please resume Iphone service 3 or 4 …..

  59. Shawn says:

    I just picked up a Iphone 5s today, the at&t 16g from the apple store. I also picked up a sim card from sears. I took out the at&t nano sim card and install the consumer cellular sim card after I trimmed it down to the nano size. I called up consumer cellular and they activated my phone and everything works great.
    Thanks

    • Zoe says:

      Shawn–did you experience any dilemmas when you tried to install the nano sim card into your iPhone 5s? (i.e. does the MMS work normally?)

  60. Robert says:

    If I get a free Consumer Cellular sim and cut it down to nano size and it doesn”t work will Consumer Celluler issue me another free sim? Can anyone who has had success at cutting their own nano sim share the brand and/or vendor who sold you the cutter? I really want to get an iPhone 5s.
    Thanks

    • James says:

      Easy to cut SIM card to nano SIM size see http://www.airportal.de/nanosim/

      Takes all of 2 minutes per card

      I have done this for iPhone 5, 5c and 5s

      Full details https://discussions.apple.com/thread/4567323?start=0&tstart=0

      If you are not yet a Consumer Cellular customer Please use my cell number for a $10 referral credit for you and for me 805-637-ate744

      • Jamey says:

        Success getting MMS on iPhone 4s, 5 and 5s with Consumer Cellular using the SIM switch technique shown on with both video and words on this site (rather than jailbreak) http://www.prepaidphonenews.com/2013/09/did-ios7-update-break-your-at-mvno.html …Scroll down to link from Jamey that has a link to the needed Consumer Cellular MMS settings. Turns out iPhone does not allow MMS to be updated with the APN so these settings must be done manually…You will need a SIM card from other than AT&T or an AT&T MVNO. I used a SIM from overseas and reportedly T-mobile SIM will work too. My daughter found the lack of MMS a deal-breaker as she missed a group text from her employer and missed an important meeting which prompted me to find this solution.

  61. Shawn says:

    I picked up a AT&T I phone 5s from the apple store. I remove the at&t sim card and used a small cutters to make the Consumer Cellular sim card the same size as the at&t shim I removed. I used the at&t sim card as a template. I also had a file to smooth out the cuts to makes to make it fit in to the sim try. Its was really easy. Your just cutting the plastic round the metal sim card. I think if you mess up your out $10. Try again. It work the first time for me. Here is a link to the cut I used nothing special. http://www.northstarmfg.com/product/88-343.html
    No dilemmas just took my time maybe a half hour cut slowly.
    There are some features that do not work but it is a good trade off for cool phone and a cheap bill.

    • Robert says:

      Thanks Shawn,
      Can you tell me more about the features that do not work.
      Thanks

    • Katherine says:

      Shawn mentions the iphone is “the at&t” and that he removed its at&t SIM card. That means AT&T subsidized the purchase in exchange for a service agreement. AT&T regularly audits serial number databases of the phones they subsidize. When they find yours they will block that iPhone. If you switch service providers, they will again find it and block it.

  62. Shawn says:

    I paid full price for the Iphone 5s it was not subsidized. I pick the at&t phone because Consumer cellular uses the at&t network and they recommend you use an at&t phone out of contract. That is what I did when I bought it from the apple store I paid full price out of contract. Sending pictures you need to use email instead of text. And you need to dial in to get your voice mail.

  63. Robert says:

    Has anyone tried the Verizon version iPhone 5s?
    According to Apple specs the Verizon model can support both cdma and gsm services ( Verizon, AT&T and TMobile) but the AT&T and TMobile (unlocked) iPhones will only work with gsm. I”ve also read that the Verizon version is the way to go if you travel outside the US and need all services.

  64. Robert says:

    That wasn”t an add for Verizon. Just asking if anyone tried it on Consumer Cellular.
    Sorry about that.

  65. Dominic at Consumer Cellular says:

    Update on Nano SIM Cards:

    We just wanted to post an update here since many of you have asked about Nano SIMs. The good news is that Nano SIM cards are now available. You may order them via our site or feel free to call us directly to order one. If you have any additional questions or if you need more information, please feel free to call us at 888-345-5509. Thank you.

  66. WindowsGuy says:

    Heads up windows phone lovers who want to us CC for your service.

    Microsoft store is selling Lumia 520 windows 8phone for $49. It is ATT go phone, NO CONTRACT, and uses micro sim. I bought one (so cheap) but don”t have microsim in my current CC rugby phone so I have not tested. Should work fine and once I test I may go back and buy another one as a spare. CC and a WP8 phone would be excellent.

  67. Steve says:

    I have and unlocked iPhone 5 that has a “nano” sim. Does Consumer Cellular support the nano sim?

    • Dominic at Consumer Cellular says:

      Yes, we do have Nano SIM cards available. Feel free to order one via our website or if you prefer, you may call us at 888-345-5509 and we”ll send you one for free. Thanks!

  68. Stacy says:

    Do you have refurbished phones?

    • Dominic at Consumer Cellular says:

      Thanks for the question, Stacy. All the phones listed on our website are brand new phones. However, we do have a small stock of returned phones that we sell through our call center at discounted prices. If you”re interested in looking into that option, please feel free to contact us at 888-345-5509. Thank you.

  69. Noniemae says:

    I have a apple iphone4 that I have had unlocked and want to change to another service and now have service with AT&T and wanted to know if I would get all the options now provided with my existing iphone4 if I switched to your service. Would it be as compatible with my phone as AT&T is?

    • Dominic at Consumer Cellular says:

      Yes, it will work with our service. However, we”ll have to assist you with changing a few settings in order for all the features to work correctly. If you”re interested in pursuing this option further, please feel free to call us at 888-345-5509. Thank you.

  70. Tim says:

    Can the iPhone 4S work on the CC network? I have one that was originally used on the VZ network. Apple claims it’s a world phone, meaning it has a SIM card slot, so in theory it should work. Thanks!

    • Ashley at Consumer Cellular says:

      Hi Tim, great question! In general, an unlocked GSM capable phone will work with our service, but the best way to find out is to try our free SIM card. In general, Verizon phones are not a good fit with our network as they operate on the CDMA network instead of GSM. Please feel free to contact us at 888-345-5509, and we can get a SIM card on its way to you. Thanks!

  71. Wendy says:

    can an iPhone 4 previously from Virgin be used with your SIM card?

    • Ashley at Consumer Cellular says:

      Hi Wendy- good question! In most cases, a Consumer Cellular SIM card works well with an unlocked GSM phone or one that was previously used with AT&T. A phone previously used with Virgin is generally not a good fit as Virgin operates on the CDMA network. If you have any additional questions or would like more information, a member of our support team would be happy to help. Just give them a call at 888-345-5509. Thank you for commenting!

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