In deciding on a phone or cellular plan, do you always look for recommendations? The opinions of friends and family are fantastic, but sometimes you need some from industry professionals or some feedback from real customers. Although with the vast amount of resources out there, where do you go for reliable information about a device or service?
Consumer Reports, PC Mag and Nielsen rate companies and devices so you can see the “big picture”. Also consider reading industry websites such as Wirecutter which reviews the best made products by category. Look for a large sample size in the studies (meaning there are a large number of participants), while seeing if the reviews include actual customer feedback or not. Such studies tend to result in a better consensus of opinions.
You can check reviews from current customers on trusted and reliable sites with long-standing reputations. Better Business Bureau reviews are confirmed customers, and you’ll always be able to easily see if a particular company is a BBB member or not and how they rate in customer satisfaction (A to F grades).
Our own site features reviews for each of our devices from customers like you. They provide information about call quality, volume, battery life and more. ShopperApproved is another platform in which our customers provide ratings and feedback regarding our devices and our service.
Popular tech sites like CNET and Forbes are extremely useful and popular since they often review devices in detail. Their writers test the devices and provide unbiased recommendations. It’s quite interesting to get their insider perspectives, too!
Before you begin all your reading, it does help to consider whatever phone features are most important to you. Fortunately, many of those are likely to be well-covered by reviewers such as the ability to use LTE data, multiple cameras, emergency assistance, and more. They also review the level of customer service and coverage each company provides, too. This is a “must have” when it comes to having a carrier you can count on!
In the end, doing your homework will pay off. Search the reviews for your specific needs, weigh out the pros and cons of each device and make an informed decision. You’ll see it was worth a little research when you have a phone you truly enjoy.