Consumer Cellular Takes a Stand Against Bill Shock

Consumer Cellular’s automatic, complimentary Usage Alerts empower our cell phone customers to avoid overage fees by efficiently tracking their wireless voice and data use on their behalf. While the Federal Communications Commission (FCC) considers enacting rules to prevent wireless customers from experiencing “bill shock”, for nearly 10 months we have voluntarily offered this service to help prevent our customers from experiencing surprises on their wireless bills.

As a no-contract cell phone provider, Consumer Cellular customers can choose to adjust their use or retroactively change their cell phone plans up to the last day of their billing cycle without penalties, fees or contract extensions, allowing our customers to be worry free when it comes to their cell phone use.

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