I want to brag for a moment and congratulate Consumer Cellular for being recognized as the 13th best large company to work for in the state of Oregon, the highest ranking of any wireless service provider, in Business Magazine’s annual list of the 100 top companies. This is our first year on the prestigious...
When it comes to superior customer service, chances are you don’t immediately think of wireless providers. Between industry-standard two-year contracts, early termination fees and customer service teams outsourced to foreign countries, it’s easy to see how wireless carriers get a bad rap. At Consumer Cellular, we aim to be more than just a faceless...
Consumer Cellular’s automatic, complimentary Usage Alerts empower our cell phone customers to avoid overage fees by efficiently tracking their wireless voice and data use on their behalf. While the Federal Communications Commission (FCC) considers enacting rules to prevent wireless customers from experiencing “bill shock”, for nearly 10 months we have voluntarily offered this service...