Giving something back to our communities has always been an important core value for Consumer Cellular. From the beginning, we’ve looked for ways to use our success to make a positive difference in the world around us.
As we’ve grown over the years, we’ve made it a tradition to recognize significant corporate milestones by giving to charities in the name of our customers and employees. In August, we donated $350,000 to the American Red Cross Disaster Relief Fund to commemorate earning our 3.5 millionth customer.
In 2018, to commemorate earning our three millionth customer, we donated $3 million shared with our employees and 3 charities selected by them: Meals on Wheels America, Providence Cancer Institute and Shriners Hospitals for Children each received $500,000.
We also strive for ways to regularly give back in the communities where we’re located. We fund a local community giving committee at each of our locations that selects non-profit, human-focused groups nominated by our employees for support each quarter. This year, we were pleased to provide more than $680,000 to a wide variety of worthwhile organizations offering services and programs that benefit families, children, and those less fortunate.
During the past year, Consumer Cellular employees also volunteered nearly 2,500 hours to help out food pantries in our corporate locations in Portland, OR; Redmond, OR; and Phoenix, AZ. We’ve also mobilized quarterly volunteer service nights at these facilities for many years now, which draw tremendous participation from our team.
As we reflect on our charitable giving for the past year, we want to once again offer a sincere thanks to you, our loyal customers, for allowing us so many opportunities to make a difference. We’re truly humbled by your continued support, and deeply honored to help others on your behalf.
I HAVE BEEN TRYING TO GET IN CONTACT WITH YOU i NEED TO KNOW IF i CAN USE MY LIFELINE DISCOUNT WITH MY CELL PHONE
Hi Dorothy, that’s a great question, thanks for posting! At this time, the only discount that we offer is the one for our customers who are AARP members. If this changes at all in the future though, we’ll be sure to let our customers know.
Can I use an iPhone 8, that is currently connected to a CDMA network, on your network?
Hi Sherry, thanks for your question! If the iPhone is GSM-compatible and unlocked from your current provider, it may work on our network. We can’t guarantee that all models will be compatible but we’ve had good experiences in the past with iPhones switching over as long as the mentioned criteria is met.
I need a new phone
Hi Debra, thanks for your post. We’d be happy to assist you with getting a new phone ordered! You can place an order with us by giving us a call at 800-686-4460 or by going to your online account here. You also have the option to see if the phone you’d like to order is available at one of our partnered retail locations. If you’d like to find the location closest to you and see which phones they carry, visit our website here.
I got a phone for Xmas from a friend but it’s from your competitor could I use it with you?
Hi Norma, thanks for your question! If the phone is unlocked and GSM-compatible, it may work on our network. We can’t guarantee that all models will be compatible, but what you can do is place your SIM in the phone and test to see if it’s working. If you need any assistance, give us a call at 800-686-4460 or you can also chat with us here.
What are your or other customer opinions of consumer cellular landline device? Any pros or cons?
What a terrific company. No one else provides the great service that Consumer Cellular does. My wife old phone malfunctioned and we were up and running in 4 days with a new phone connected to service.
Wow what a performance
Matty & Bill
Consumer Cellular is an amazing company. Since we switched, we have always received the utmost in customer service from your topnotch associates. On top of the many pluses to being a customer, we are most impressed with Consumer Cellular’s ongoing commitment to giving back to the community. Our two favorite groups CC supports: Meals on Wheels and Shriner’s Hospital.
During this difficult time, we trust Consumer Cellular is also stepping up to the plate by taking exceptional care of your AMAZING EMPLOYEES. Call centers are indeed close quarters…not conducive to social distancing & breeding grounds for spreading COVID-19. Our thoughts and prayers are with all of you. Stay safe !!
I was wondering if Consumer cellular gives a Military discount, Some phone services do?
That’s a great question, Charles. We don’t have a military discount for our customers, however, we do have our AARP membership discount which would give you a 5% discount off of your monthly service costs, a 30% discount off of select accessories, and an extended risk-free guarantee time frame.
I can’t find anything on Consumer Cellular’s website about Consumer Cellular’s phone recycling program where all proceeds from the recycling program went to Doernbecher Children’s Hospital.
Was this program discontinued, and if so, why?
P.S. I’ve been a customer since 2011, and I love Consumer Cellular,
That’s a great question, Linda. We no longer offer recycling, though we do not have a specific reason as to why. However, you can check for recycling options locally. Some electronics stores may offer recycling.
What is Airtime and does it count against data? I can see text, data, and now I see Airtime I don’t know what it is.
Hi Andrew, thanks for your question! Airtime is a phone call and the length of that call.
I am a Consumer Cellular customer with two cellular phone accounts. I am trying to find the best 5G data plan for a new iPad I have bought.
Does Consumer Cellular have a 5G data plan? I only see plans which have minutes of talk time which is not relevant for an iPad.
Can someone clarify the options and any links at the soonest so I can decide.
Hi Nimesh, thanks for your question! We don’t have a plan that is just data for the account, if there is an account, there would need to be a talk plan active on it in order for it to be considered active.