Hello Valued Customers and other allies in the fight to conserve energy. It’s Pat from Customer Service, again. We recently completed and posted a short video (see below) about how you can reduce your energy consumption. In working on this video, I was surprised to learn about something villainous called “phantom energy.” Quite frankly, it’s an unnecessary evil and minimizing its impact takes very little effort; you don’t even have to be a cape-wearing superhero. To see what I mean, please click on the video to watch our consumer saver tip. And don’t forget to let me know if you have any consumer tips you’d like to share with others.
Already knew about your tip, but glad you put it on the Web.
Thank you never thought of that. another goodie from Consumer Cellular
Thanks, knew about this. But you would be surprise to know how many people leave their charger in the electrical outlet. I would this this is dangerous and could cause harm.
I ordered my consumer celluar phone last saturday May 19 2012 and it is now May 25, 2012, and I still have not got my phone in the mail yet.
Hello. Shipping does take 3-5 business days but if you are concerned with your order I recommend that you give us a call at 1-800-686-4460. We would be happy to look up the tracking information for you.
Pat, Thank you for the tip, but I have always done that, because I heard from someone, just what you said, that the charger gets too warm and that in my opinion is not really safe.
One of the dangers with the charger and battery becoming too warm, is that it also can decrease the life span of your phone and battery.
I usually use a USB from my computer to charge the phone. The light goes out when it's done, and the phone does no more charging.
It would help, when using an outlet to charge, if the charger were a 'smart' or 'switching' charger, which knows when it's finished and stops drawing power. Care should be taken to obtain a well-designed unit, however, or the power factor can be poor.
I have tryed about 4 times to buy 2 text ringtones. You always text me back with this very long web address. I put it in my computer and nothing happens.I have one of your senior phones.I want to know if I can buy ringtones on my phone.Donot like to call so can you please e-mail me and tell me what to do. thank you,betty malicoat
Downloading ringtones is a little different for each phone. The URL that is sent to you in the text message is what your phone needs to go to, not your computer. I understand that you may not like to call, but it really is the easiest way for us to walk you through the download process.
I ordered my phones about a week ago today, when will they be in ?
Thank you for checking in with us, Josh. You should have received a confirmation email with your order, as well as a tracking number. If that was not the case, please give us a call at 888-345-5509, and we will be happy to provide you with an update. We appreciate you taking the time to post!
I ordered my phone on Sunday and it still isn’t here
Thanks for reaching out to us, Lijah. We can take a look at your account and give you an update on the shipping at 888-345-5509. We appreciate you commenting, and we look forward to speaking with you soon!
How long is shipment ?
Hi Josh, thank you for your blog post! Shipping time will depend on the method selected. If you select our free, standard shipping it will arrive within 3-5 business days. Otherwise, our $10 expedited shipping will have it there in 1-2 business days.
I just ordered the iPhone 8 plus this morning when should it be here ( it’s my birthday soon)?
Hi Chelsea, orders are generally shipped within 24 hours and received within 3-5 business days with our standard shipping option. If you ordered express shipping, then the expected delivery time is 1-2 business days.
Thank you so much and do you guys count the weekend or just week days ?
Hi Chelsea, shipping times only exclude Sundays and Federal holidays.
Does consumer have next day shipping ?
Great question, Ibn. We don’t have next day shipping but we do have Express Shipping available which has a delivery time of 1-2 business days.
Is consumer Cellular only made for older people?
Hi Brooke, anyone is welcome to join our service regardless of their age. Our only requirement is that the account holder must be at least 18 years or older.
Will my payment amount change after credit check?
Hi Ace, thanks for your question. The credit check does not determine how much is being paid in regards to your monthly payments. It will determine the payment methods we offer for the account, and if we can offer EasyPay for it.