Hello Valued Customers and other allies in the fight to conserve energy. It’s Pat from Customer Service, again. We recently completed and posted a short video (see below) about how you can reduce your energy consumption. In working on this video, I was surprised to learn about something villainous called “phantom energy.” Quite frankly, it’s an unnecessary evil and minimizing its impact takes very little effort; you don’t even have to be a cape-wearing superhero. To see what I mean, please click on the video to watch our consumer saver tip. And don’t forget to let me know if you have any consumer tips you’d like to share with others.