Smartphone Apps of the Month- August 2015

Summertime isn’t only about vacationing by sea or plane. It’s about going to new places and exploring all the wonders. Sometimes I like to use these apps at home or right around town. I’m betting you’ll do the same when you see how much simpler they make things.

Coleman Camping Cookbook & Meal Planner for iPhone

ColemanI’m definitely a happy camper. Maybe the happiest one ever now that I found this app from Coleman. Some of my best times with the family have been spent at park campgrounds, and one of our favorite activities after biking and hiking is to prepare gourmet meals outdoors in nature.

The Coleman Camping Cookbook & Meal Planner app is perfect for us because it features camping recipes, a meal planner and even generates a shopping list for your camping trip. This app has been highly rated due to these and many other practical features. And, a company like Coleman is certainly a name to trust when it comes to camping.

Obviously when you’re out in the middle of nowhere, cooking can be more of a challenge. But this app makes it simple by giving you three search buttons, so you can narrow it down to the meal you’re prepping, the ingredients, and even the equipment and tools you will need. I especially like that last one because now I never forget to pack certain cooking tools….like a can opener! Before we step into the wild blue yonder, preparation is key.

Wi-Fi Finder for iPhone & Android

Wifi appHave you been searching high and low just to find places with free wireless internet? I’m pleased to report there’s a much more efficient way to do this, and it won’t bite into your precious vacation time either. Best of all, you can find these Wi-Fi spots from the convenience of your smartphone.

Wi-Fi Finder is another valuable app that’s extra handy while vacationing or on a road trip as it allows you to locate Wi-Fi locations on a map. We’ve reviewed this app previously, and with the recent updates, it remains a popular option for our customers. So now, it’s simpler than ever to find a library, café, or other spot to use your phone or computer and conserve the data from your plan.

Wi-Fi Finder saves you money in many circumstances, like when you need to download and update your apps and don’t want to use any data. Many places are businesses such as a coffee shop, so you can relax with a drink and your pastry of choice while browsing online.

Since trying the app, I discovered some awesome coffeehouses I never knew existed. So, you could say, Wi-Fi Finder also gives me constant access to my refreshing iced vanilla lattes. Nothing better than that!

57 Thoughts on "Smartphone Apps of the Month- August 2015"

  1. Richard says

    Either CC has far too few support staff, OR a helluva lot of issues complaints. 18 minutes of wait…no answer, no options offered. My voicemail, was working fine, now tells callers it has “not be activated.”

    reply to Richard

    • Ashley at Consumer Cellular says

      We apologize for the long hold time, Richard. We are experiencing high call volume, and we are actively hiring more representatives to solve this issue. I was able to take a look at your account, and synced the features on your account. Please access your voicemail, and see if the issue is continuing. If so, we’re happy to assist you further over the phone. If it is more convenient, we recommend that you try our callback service so we can return your call at a good time for you. We appreciate the feedback, and we do apologize for any inconvenience. Thank you for commenting!

      reply to Ashley

    • Cheryl says

      Me too, been on hold 34 mins. My phone does not show a network. If I was in a bind I would be in trouble.

      reply to Cheryl

      • Ashley at Consumer Cellular says

        Thank you for posting, Cheryl. I responded to your other posting, and we’re glad to see that our customer support team was able to get your issue resolved. Thank you!

        reply to Ashley

  2. anne says

    Why is the sound quality so bad on my phone. Why can’t you help me with this? Doses the time
    I wait on hold for CC TO ONNECT GO ONTO MY ACCOUNT? 10 minutes is a long time to wait for a CC representative . HELP

    reply to anne

    • Ashley at Consumer Cellular says

      Thank you for the comment, Anne. We apologize for the long hold time. We never deduct minutes from your plan when you call us, so please rest assured that you won’t be charged for any time spent on the phone. I was able to take a look at your account, and I see that Sharon, our customer service lead, was able to send some downloads to your phone. If these do not resolve the issue, we’re happy to troubleshoot it further with you. Again, we apologize for any inconvenience, and we hope you have a great day!

      reply to Ashley

      • Catherine Sharkey says

        I to have been having voice quality issues. I have received downloads Etc etc. what is the issue

        Lynn

        reply to Catherine

        • Ashley at Consumer Cellular says

          We’re sorry to hear that you’ve been experiencing quality issues on your phone, Lynn. I was able to take a look at your account, and I see that Kelly, our customer service representative, was able to provide you with some troubleshooting advice today. Please let us know if the issue persists, or if there is anything else we can assist you with at this time. We’re happy to help! Thank you for taking the time to reach out to us, and we hope you have a wonderful day!

          reply to Ashley

  3. Hallon says

    I was not sure this program would satisfy my needs when it comes to a simple, easy to use phone. It has exceeded all my expectations. I have the apps I need & I received help over the phone when I was not sure how to use an app. thnx

    reply to Hallon

  4. Debbie says

    I was on hold tonight at 6:45 to after 7 and had to hang up. I have a Moto G phone and you can’t replace the battery. I’m not sure how long I’ve had this phone but I’m constantly charging my phone, and during the week I’m not on it during the day at all, i.e. no phone calls. maybe a few texts, no internet until I come home with the plan we have. I’ve called in on this before and feel like I’ve always hitting the wall. Do I need to get another phone? Help please. I love your service just have been having this issue with this phone.

    reply to Debbie

    • Ashley at Consumer Cellular says

      Thank you for posting, Debbie. We’re sorry to hear that your Moto G’s battery isn’t working well for you. In general, it’s a good idea to charge a smartphone every day, and with average use, 12 hours of use on a single charge is pretty normal. You can take a look at the settings on your phone, and go to Battery. There, you’ll see an option for Battery Saving mode. Try using that and seeing if it works better for you. If the issue continues to be a problem for you, please give us a call at 888-345-5509. We’ll be happy to troubleshoot it further. Thank you for taking the time to post today, and we hope you have a great day!

      reply to Ashley

      • Karl Oppenheimer says

        I find several methods useful in dealing with battery consumption issues with mobile phones: 1. Turn location services off. 2. Leave wifi switch on. That conserves data usage and battery life at same time. You will give priority to a wifi connection first that way. 3. Check and make sure you exit apps when not in use. The less loaded in phone’s memory the better it performs. 4. Use automatic screen brightness feature if it works right. Otherwise keep the screen dim; especially indoors. These tips work in windows phones and androids. Can’t speak about Apple or other type phones. I also keep a spare battery to charge from in case my power gets too low on the go; no need for a wall socket!

        reply to Karl

  5. V. Christopherson says

    I recently bought a CC phone to have when I travel, I told the sales rep I did not want text. I was told the cost for minutes would be $14.25 per month, my statement shows $14.25 @ mins & $2.38 @ text which adds up to 16.63 but statement is $20.26? I do not want text, tried calling but was on hold for too long!

    reply to V.

    • Ashley at Consumer Cellular says

      We apologize for the long hold times, Vibian. We’re actively hiring more representatives, and we’re very sorry for the inconvenience. We’ll be happy to remove the texting plan from your account. As to the difference between your minutes and the balance, we do have to include your local taxes in your monthly billing. We’re happy to go over the amounts determined by your local government with you over the phone. If we can assist you further, please give us a call at 888-345-5509 and we will be happy to help. Thank you for taking the time to comment, and we hope you have a wonderful day!

      reply to Ashley

  6. Jorge says

    I have no problems with CC…always got through to talk to someone.. I just hope CC can add more than 4 gigs in the connect plan.

    reply to Jorge

  7. markD says

    When is CC going to do its help videos (which I really like and badly want to make use of) in HTML please? I can’t use Flash because it is too insecure, it’s suffered hack attack after hack attack and now again another one yesterday. My IT advisor has said to never again use Flash and to uninstall it, so you can see why it is so important for CC to move over like Youtube did and use HTML for it’s video player. It’s really important and not difficult to do. When will you do this?

    reply to markD

    • Ashley at Consumer Cellular says

      Thank you for posting, Mark. We understand, and we apologize for any inconvenience. You can also view our videos on our YouTube channel here, which may be a better option for you. Just look for the playlist for your device. We’re always a phone call away at 888-345-5509 if you need any assistance. We appreciate you taking the time to post, and we hope you have a great day!

      reply to Ashley

      • markD says

        Mentioning the videos are on Youtube was a very good suggestion!! Perhaps you can add the youtube link in your website literature wherever you refer to the videos since Flash has already been default blocked out of Firefox. So many websites are losing, and will continue to lose, business from people who don’t want to have their security compromised. Thanks!

        reply to markD

  8. Alicia says

    I’m new to cc and smartphones, so when I signed on I was so excited to find a company where I can adjust my plan anytime. Little did I know I would quickly hit the ceiling of GB, and many times use twice as much as I’m “allowed”. Not only do I get scolded by CC support staff, but they have shut off my internet twice this month due to excessive use. Both times during a family emergency, both times when my battery was low and i couldn’t call to turn it back on right away. So inconvenient. I’m paying over twice as much as I did at my other phone company, and I don’t even get service where I work, which by the way is within service area. 🙁 almost makes me cry.

    reply to Alicia

    • Ashley at Consumer Cellular says

      We certainly apologize for any inconvenience, Alicia. We recommend using our free Usage Alerts so that you’ll be notified as you use 75%, 100% and more of your plan. Another great option is to use Wi-Fi whenever possible, especially at home. As for your coverage issues, we’re happy to look at your workplace area to see if there is a better option. Just give us a call at 888-345-5509, and we can troubleshoot that for you. Thank you for taking the time to comment, and we appreciate you reaching out to us!

      reply to Ashley

      • Johnny says

        Ashley, I am having the same problem but your recommendation did not work for me because I looked into the log of the down load activities history in my account I found that it only happened from around 12 o’clock mid-night to 6 AM next morning when most of us still in sleeping. I think this is something that comes from the phone itself or an act of hacking from some one to doing that.

        reply to Johnny

        • Ashley at Consumer Cellular says

          Thank you for asking, Johnny. Data from cell phone towers is reported in batches, which is why you may see data usage listed at times when you haven’t been using your phone. Your phone may be downloading updates automatically as well. The best way to ensure that you aren’t using any data unknowingly is to completely turn data off. I see that you are using the Moto G, so you can go to your Settings app, then select Data Usage. To turn data off, just slide the On button to the left so that it is in the Off position. We can also assist you over the phone if you like, and you can reach us at 888-345-5509. Thank you for reaching out to us, and we hope you have a great day!

          reply to Ashley

  9. Manuel says

    I am trying to add a third line and according to your staff I cannot use their t-mobile number because the pin is not good, well, I check three times with T-mobile and they confirm the same pin I provided to you, Would you please tell me What can I do.

    reply to Manuel

    • Dominic at Consumer Cellular says

      Thanks for posting this information about porting your number over from T-Mobile, Manuel. Please be on the look out as one of our customer service representatives is reviewing your account and will be contacting you regarding this matter.

      reply to Dominic

  10. Richard says

    Day or night, your waiting times are extreme. I am trying to access my account online to check balance, but can’t seem to make the first step: registration. Guidance?

    reply to Richard

    • Dominic at Consumer Cellular says

      Hi Richard. I noticed that you recently called in and spoke to one of our customer service representatives. However, if you still need assistance, please let us know. I’ve listed a link here in case you’re interested in logging in to your account to manage your cellphone plan: https://my.consumercellular.com/Login
      Thank you!

      reply to Dominic

  11. Richard says

    Soon I will be in Canada for a week. Can I use my Consumer Cellular phone to make an emergency (9-1-1) call?

    reply to Richard

    • Dominic at Consumer Cellular says

      Hi Richard, thanks for the question. Our cellular service works only within the United States, so we can’t guarantee that your phone will work in Canada. In fact, since we can’t speak to the behavior of cellphone towers in other countries, we’re just not certain what the experience will be when placing a 911 call outside of the U.S.

      reply to Dominic

  12. Dennis says

    I have the Doro 618 phone which has a built-in camera. How can I download photo files to my Mac computer? Is there a USB cable available for this?

    reply to Dennis

    • Ashley at Consumer Cellular says

      That’s a common question, Dennis. The easiest way to remove pictures from your Doro 618 is to save them to an SD card first, then use the SD card to transfer them to your computer. You can do this by inserting an SD card, then go to your menu, then select Settings. From there, choose File manager and press OK. Select Phone, then Open. Select Photos, then Open. Select Options, then Move. Select the SD card option, and you can move your photos. We’re happy to walk you through it over the phone if you like, just give us a call at 888-345-5509. Thank you for commenting today!

      reply to Ashley

  13. Margaret Briley says

    I don’t see directions for setting up my voice mail, can anyone point me in the right direction? I have just got a moto e

    reply to Margaret

    • Ashley at Consumer Cellular says

      Congratulations on your new phone, Margaret! We have a great How-To video that will show you how to create your voicemail box and check your messages. Just take a look at our Videos and Manuals page here, then select the Voicemail video. Just follow along, and you’ll be all set. Take a look at the other popular How-To videos for the Moto E as well. Of course, if you have any questions, we’re always here to help at 888-345-5509. We hope you enjoy your new Moto E!

      reply to Ashley

  14. Doug says

    Hello. I recently called about your home service which I know you had in the past. I could not find anything about it, but when I called in Mikey was very friendly and helpful with the information. However, he noted you were currently out of stock. So do you plan on getting the devices back in?? I certainly Hope so! Will they be a newer upgraded model or the same ones you ran out of? Thank you for any information you can provide.

    reply to Doug

    • Ashley at Consumer Cellular says

      Thank you for asking, Doug! We’re glad to hear that you had a good experience with Mikey. At this time, we are out of stock on the wireless home phone base, and we will be sure to let our customers know when this option is available again. We will be sure to mention it in our newsletter, or here on the blog. If we can assist you with anything else at this time, please feel free to give us a call at 888-345-5509. Thank you!

      reply to Ashley

  15. Joyce says

    My experience with CC has been good overall. Yes, the wait times are long, but the callback feature is helpful. I have a nexus 4 & 7(LTE) and service has call coverage has significantly improved in past year. The call staff has been polite, knowledgeable and very patient. Yes, there are still some coverage gaps & occasional dropped calls. I have learned how to limit data use mostly to WiFi to keep that part of my bill down & monitor my data/talk usage towards end of cycle to avoid overages or paying for more than I use. One thing I would suggest is to provide more incremental stages in the talk/data plans-for example, I would like a 500 minute talk plan since I rarely exceed that.
    Keep up the good work, after dealing with the cellular “big boys” I really appreciate Consumer Cellular staff.

    reply to Joyce

    • Ashley at Consumer Cellular says

      Thank you so much for your kind words, Joyce. We appreciate your feedback in regards to the plans, and I’ve passed your comments on to our management team. Thank you so much for taking the time to share your experience, and we look forward to serving you for years to come!

      reply to Ashley

  16. Roger & Kat Thompson says

    Decided to try out CC because we were unhappy with rates at our old provider when moving from voice only to voice, text & data. One worry was the AT&T network, as several people in our community have said they had to get signal boosters with their AT&T service. Glad to report that the signal is as good as our other provider so far. Makes moving to CC much more comfortable.

    reply to Roger

    • Ashley at Consumer Cellular says

      We’re so glad to hear that, Roger and Kat. We appreciate you giving us a try, and we’re happy that you’re having a great experience. Thank you for letting us know!

      reply to Ashley

  17. Evelyn Daviss says

    How do i get to my voice mail? I have a dora 618. I have tried to set up with no luck??

    reply to Evelyn

    • Ashley at Consumer Cellular says

      Thank you for asking, Evelyn. For your Doro, just start by pressing and holding the “1” button. This will take you to the Voicemail menu. From there, follow the prompts given by the Voicemail system. We even have a video to walk you through the process here. And of course, we’re happy to assist you over the phone if that is more convenient. Just give us a call at 888-345-5509, and we’ll be happy to walk you through it. Thank you for reaching out to us today!

      reply to Ashley

  18. Harvey Schlossman says

    When, if ever, will you be getting the microsoft phones? Also, is there any way to block a phone number from getting through to me? Almost all my incoming calls are spam.

    reply to Harvey

    • Ashley at Consumer Cellular says

      Thank you for asking, Harvey. At this time, we don’t have any plans to offer Microsoft phones. We do have some customers who use them on our service with one of our SIM cards. As for blocking a phone number, some phones allow you to send calls to voicemail. We recommend registering your number with the Do Not Call list, which should reduce the number of unwanted calls. If we can assist you with anything else at this time, please feel free to give us a call at 888-345-5509. Thank you again for taking the time to comment today!

      reply to Ashley

  19. sherry says

    I purchased an android and now I keep receiving data that I do not want or use. How do i turn this off? I do not want to keep raising my usage for something I am not using. Thanks!

    reply to sherry

    • Ashley at Consumer Cellular says

      That’s a great question, Sherry. Depending on the type of Android phone you have, you can reduce your data usage by making sure Wi-Fi is always turned on. That way, your phone will use Wi-Fi where available instead of using data from your plan. Next, open your Settings app and look for Data Usage or Data Management. There will be an option to completely turn off data, so you can control when your phone can access data at all. We’re happy to assist you if you like, just give us a call at 888-345-5509. We hope you enjoy your new phone, and we appreciate you taking the time to post today!

      reply to Ashley

  20. Cathy says

    I’ve been a CC customer for some time and have been very satisfied with the service. I especially appreciate the option to change the plan often. Sometimes hold time is long when calling with a question and I wish you offered a chat option. I have a few issues with my Samsung Galaxy Relay. I would like to have some simple directions listed somewhere showing how to clear the cache and cookies. I was given instruction over the phone but have misplaced the directions. Also, for some reason the volume icon on my screen has vanished. I did not intend to discard it as use it all the time. Is there a way to recover it? I’m also having trouble trying to use the GPS feature, sometimes it works, sometimes it doesn’t. I’ve found answers to these questions on a Samsung site but the directions are geared to T-Mobile software and the steps are not possible on my phone.

    reply to Cathy

    • Ashley at Consumer Cellular says

      Thank you for your comments, Cathy. I’ve forwarded your suggestion of a chat option on to our management team. As for clearing the cache and cookies on your phone, you can usually find this option in your internet app settings. Open your web browser, then select the Options button (the bottom left button on your phone). Scroll to Settings, then tap “Privacy and Security”. From there, tap “Clear Cache” then OK. Tap “Clear all Cookie Data”, then tap OK when asked. That’s it! As for the GPS feature, make sure that your location services are enabled before you open the Maps app. You can find this option in your Settings app. We’re happy to troubleshoot the volume option issue you’re experiencing over the phone at 888-345-5509. We want to ensure that you enjoy all of the many features your Relay has to offer. We appreciate you taking the time to post today!

      reply to Ashley

  21. Claudia Pennington says

    I have a Moto G EXT and I enjoy my phone and my experience with CC has been great. I need to know how to increase my data from 3G to something greater. Can you help me with that?

    reply to Claudia

    • Ashley at Consumer Cellular says

      We’re so glad to hear that you’re enjoying your time with us, Claudia. We have a 4GB plan available, and changing is easy to do. You can change your plan using the My CC app on your Moto G EXT. You can also make changes to your plan in the My Account section of our website. Just go to the menu at the top for Plans & Usage, then select “Change Connect Plan”. We’re also happy to make adjustments for you over the phone if that’s more convenient. Just give us a call at 888-345-5509, and we’ll be happy to take care of that for you. Thank you for reaching out to us today!

      reply to Ashley

      • Cheryl says

        Still on hold 1 hr 30 mins, time to change cell phone companies MY PHONE DOES NOT WORK, helloooooooooooooo

        reply to Cheryl

        • Ashley at Consumer Cellular says

          We apologize for the inconvenience, Cheryl. I took a look at your account, and I see that Florentino and Mary from our customer support team were able to troubleshoot this issue and return your phone to service. We’re glad to see that your phone is fully functional, and we appreciate your patience. If we can assist you with anything further at this time, please give us a call at 888-345-5509. We’re happy to help! Once again, we apologize for this experience, and we hope you have a wonderful day.

          reply to Ashley

  22. Drew says

    I purchased one of the Galaxy S Relay phones when I started my service about a year ago. It has to be one of the worst phones made. It will unexpectedly freeze or shut down and can only do one function at a time. For instance, you can’t check your email while it is downloading an update. It is also very slow otherwise and the battery rarely lasts an entire day, even with limited use. I am happy with your service because it is a good value and is reliable but you shouldn’t sell any more of these phones,

    reply to Drew

    • Ashley at Consumer Cellular says

      We’re sorry to hear that the Relay hasn’t been a good fit for you, Drew. We appreciate hearing feedback from our customers on our devices, and we encourage you to share your experience on our product reviews page here. We’re also happy to troubleshoot your phone to see if we can remedy some of the issues you’re experiencing. Please give us a call at 888-345-5509, and we’ll do our best to get that resolved. Thank you for taking the time to comment, and we hope you have a wonderful day!

      reply to Ashley

  23. noel says

    I would love to see a different data plan The jump from 500MB to 1.5GB is a big difference in price also even thought you get over double the amount. I would only need 750 MB or 1GB. Also in talk minutes there is a big jump. Just a suggestion. thank you

    reply to noel

    • Ashley at Consumer Cellular says

      We appreciate your suggestions, Noel, so thank you for sharing! It’s always helpful for us to hear feedback from our customers as it helps us create plans that fit the needs of our customers. I’ve forwarded your comments on to our management team for review. Thank you for taking the time to comment today!

      reply to Ashley

  24. Kristin S. says

    I’m surprised that I did not find an article about the Wiser-Simple Launch app. It simplifies the smartphone for non-tech savvy people. My aunt just got her first smartphone thru CC & is a little overwhelmed. The guy at Target who sold us the phone told us about this app on Google play store. I just downloaded it for my phone to experiment with it, and I can see that it will really help her to maximize use of her new phone.

    reply to Kristin

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