Prepare Before You Switch to Make Phone Upgrades Easy

If a brand-new smartphone has caught your eye, don’t leap into an upgrade without taking a few important precautions. After all, you store a lot of important information on your smartphone, and you don’t want to lose any of it during the excitement of a switch.

Luckily, making a smartphone upgrade from one device to another is a lot easier than it used to be because we now can store most of our digital possessions in the cloud, meaning our data is saved over the Internet to services like iCloud or Google Photos rather than being stored exclusively on our phone. In addition, you can find some key apps that will help you almost seamlessly switch from one device to another. Here’s what you need to know.

Unless you’re planning on completely starting over, chances are you’re going to want to take everything on your old phone, from browser settings to contacts, along with you. The built-in backup tools in Android and iOS now let you save almost everything you need to the cloud or to a computer. These tools capture and save a lot of your phone’s important contents, including photos and videos, call history, and browser settings, so you can simply retrieve them on your new phone.

Make sure you have this feature set up and working properly. If you’re currently using an Android smartphone, go to Settings, then System, then Backup. On iOS, go to Settings, then tap your Apple ID name, then iCloud. You can also make a backup through iTunes by connecting your iPhone to your computer.

For some items, you won’t need to do anything at all. If you’re letting Apple or Google manage your emails, contacts, and calendars, all of that will automatically show up on your new phone as soon as you sign in to your account. Make sure that your accounts are “synced” so that your Apple ID or Google account has the most up-to-date data.

If you’re an Android user who hasn’t been diligent about using cloud storage, don’t worry—there’s an app for that! If you’re moving from one Samsung model to another, Samsung Smart Switch will help you seamlessly transfer your items from one phone to another, including items like music and apps that you’ve downloaded. Another option is to back up everything to your SIM card and use it to move the data manually from one phone to another.

The process can get a little trickier if you’re making the switch between Android and iOS. Your Android backups won’t work on your new iPhone, and your iCloud or iTunes backups won’t be compatible with your shiny new Android handset. In these cases, you’ll need to install Apple’s Move to iOS app to migrate from an Android smartphone to an iPhone or use Google Drive to back up your iPhone data for transfer to an Android smartphone.

By planning ahead and making sure your important data is backed up properly, it’s possible to enjoy the features and benefits of a smartphone upgrade right away—and with everything you need right where you want it to be!

 

30 Thoughts on "Prepare Before You Switch to Make Phone Upgrades Easy"

  1. Walt says

    I am a fairly new user of the CC network as of June 2018 and have a family plan where my wife and I purchased our first smart phones (galaxy J7 phones) and neither of us received the “Presidential Alert” today as of 5:45 pm EST.

    Why not?

    reply to Walt

    • Ashley at Consumer Cellular says

      Thank you for asking, Walt. While most phones should have received the test message, there were some that did not. The test is designed to assess the operational readiness of the infrastructure and determine if improvements whether needed. We’re happy to address any concerns you may have at 888-345-5509. We appreciate you taking the time to comment, and we hope you have a lovely day!

      reply to Ashley

  2. David A Waites says

    Did not receive presidential alert today! Why! Is there something we need to add to our phones to make this happen?

    reply to David

    • Ashley at Consumer Cellular says

      Thank you for reaching out to us, David. While most phones received the alert, some may not have. You can learn more about the alerts and how they work here. If we can address any other questions or concerns you may have, please don’t hesitate to call us at 888-345-5509. Thanks again, and we hope you have a great day!

      reply to Ashley

  3. Suellen Schellenbach says

    I was curious as to what year I started with Consumer Cellular. Is there a way to find out when this occurr

    reply to Suellen

    • Ashley at Consumer Cellular says

      Thanks for asking, Suellen. We can provide that information to you if you call us at 888-345-5509. We appreciate you posting, and we look forward to talking with you!

      reply to Ashley

  4. Virginia benton says

    How can I set up voice mail so can leave message?

    reply to Virginia

    • Ashley at Consumer Cellular says

      Thank you for posting, Virginia. To set up voicemail on your phone, just press and hold the “1” key on your device. You’ll then be walked through the process, so you’ll just need to follow the prompts. We even have a video that will go through the process with you here. If you run into any issues, please give us a call at 888-345-5509 and we will be happy to assist you. Thanks again for reaching out to us, and we hope you have a lovely day!

      reply to Ashley

  5. Ryan Michaelis says

    How do I check to see if I’m eligible for an upgrade for a new phone?

    reply to Ryan

    • Ashley at Consumer Cellular says

      Thanks for asking, Ryan! We’re happy to take a look at your account and review the options with you at 888-345-5509. Our lineup includes so many great options, we’re sure to find the perfect device for your needs and your budget. We appreciate you posting, and we look forward to speaking with you soon!

      reply to Ashley

  6. Connie peace says

    I am at this moment with Sprint. Does CC work with that network?

    reply to Connie

    • Ashley at Consumer Cellular says

      Thanks for posting, Connie! We use the GSM network, and offer service on two of the nation’s largest networks. If you like, we can tell you more about our service at 888-345-5509, so feel free to give us a call at your convenience. We appreciate you taking the time to post, and we hope to speak with you soon!

      reply to Ashley

  7. Barbara W. Frick says

    I am seriously considering switching to Consumer Cellular and upgrading my “flip phone” to a smart phone. I don’t use a lot of data and don’t need all the “bells and whistles”. What price(s) are your smartphones?

    reply to Barbara

    • Ashley at Consumer Cellular says

      Thank you for posting, Barbara! We offer a variety of smartphones that are easy to use and that are quite affordable. A good option is the new Motorola Moto E5 Play, which offers a great camera, large screen and a simple-to-use interface. You can learn more about it here! We’re also happy to talk to you about your needs and make a recommendation. Just give us a call at 888-345-5509. We appreciate you posting, and we hope to speak with you soon!

      reply to Ashley

  8. Alan GibsonI says

    Can its sim be used in any gps phone as I require active gps

    reply to Alan

    • Ashley at Consumer Cellular says

      Thanks for posting, Alan. Each of our smartphones includes a GPS feature, and you can view the full lineup here. If you’re looking to use our SIM card with a phone you already have, please keep in mind that our SIM cards are designed to work with fully unlocked GSM phones. If you have any questions about our lineup or our SIM card, please call us at 888-345-5509 and we will be happy to assist you. We appreciate you posting, and we hope you have a lovely day!

      reply to Ashley

  9. Barb says

    I have an iPhone6. Looking to leave Sprint. Phone is mine. In no contract! Just want to downsize/save money. I’m unlimited text n talk. Can I join CC!? And keep my phone!?

    reply to Barb

    • Ashley at Consumer Cellular says

      Thank you for taking the time to learn more about us, Barb! In many cases, fully unlocked GSM phones can be used with our service, such as those used previously with AT&T or T-Mobile. To see how easy it is, check out this video here. You can always try our SIM card with your device to see if it will work with our service. Just pickup one of our SIM cards at your local Target, or we can help you over the phone at 888-345-5509. As for our plans, we offer unlimited talk and text messaging starting at just $25 each month. You can view our full list of plans here. And of course, if you have any questions or would like to get started, just give us a call and we’ll be ready to assist you. We appreciate you posting, and we hope you have a wonderful day!

      reply to Ashley

  10. Marsha for Richard Seronick says

    How do I put the “easy mode” app on my Samsung J3?

    reply to Marsha

    • Ashley at Consumer Cellular says

      We’re happy to help you with that, Marsha. Go ahead and tap your Settings app, then select Display, then Easy Mode. Tap Easy Mode to enable to feature, and tap done to confirm. It’s that’s easy! We’re here to help with any questions you may have at 888-345-5509. Thank you for posting, and we hope you have a great day!

      reply to Ashley

  11. Lucinda Rodriguez says

    Could you send me information on other phones and prices.

    reply to Lucinda

    • Ashley at Consumer Cellular says

      Absolutely, Lucinda! We’ll be sending you our brochure that details all of the options to you via mail. If you have any questions, we’re happy to address them at 888-345-5509. You can also view our plans here, and our full device lineup here on our website. Thank you for posting today!

      reply to Ashley

  12. Ruby says

    Can u use any smart phones and swich to consumer cellar

    reply to Ruby

    • Ashley at Consumer Cellular says

      Great question, Ruby! Most unlocked GSM phones can be used with our SIM card, so it’s easy to make the switch. You can see how simple it is to use here in this video. Our SIM cards can be found on our website, or at a local Target store. We’re also happy to help you over the phone at 888-345-5509 if you like. Thank you for taking the time to post today!

      reply to Ashley

  13. Doris Boyer-Cummings says

    go back to your login page. every time I go to pay my bill, I can’t logon. I have had you for years, don’t make me change my service because of your log on page. Or at least put it back at the top of your page. It’s like you’re so busy trying to push the phones you’ve forgotten about customers that just want to pay their bill. thank you.

    reply to Doris

    • Ashley at Consumer Cellular says

      Thank you for your feedback, Doris. We’ve passed this on to our website team. If we can help you pay your bill or manage your account, please don’t hesitate to call us at 888-345-5509. Thanks again, and we hope you have a lovely day!

      reply to Ashley

  14. Bhing says

    I wish Consumer Cellular will offer unlimited texting internationally and international call plan option. This would be the best services for me.

    reply to Bhing

    • Ashley at Consumer Cellular says

      We appreciate your feedback, Bhing. At this time, we don’t offer unlimited international calling or messaging, but if that changes in the future, we’ll be sure to let our customers know here on the blog. If we can answer any questions you may have, please don’t hesitate to call us at 888-345-5509. Thank you for posting, and we hope you have a lovely day!

      reply to Ashley

  15. Robin says

    I bought a Samsung phone from you. It does not work. It is under warranty, but your rep I chatted with offered only offensively simple suggestions like “make sure your wifi connection is working.” I am not new to cell phones, Samsung, the internet, or wifi, so I don’t appreciate being spoken to like I’m an idiot. Why don’t you honor warranties?

    reply to Robin

    • Ashley at Consumer Cellular says

      Thank you for posting, Robin. We’re happy to review the warranty process with you if you call us at 888-345-5509. There are a few troubleshooting steps that we’ll need to complete with you in order to move forward. We appreciate you taking the time to reach out to us, and we hope to speak with you soon!

      reply to Ashley

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