When it comes to superior customer service, chances are you don’t immediately think of wireless providers. Between industry-standard two-year contracts, early termination fees and customer service teams outsourced to foreign countries, it’s easy to see how wireless carriers get a bad rap. At Consumer Cellular, we aim to be more than just a faceless...
The Consumer Cellular Blog Page: 261
Consumer Cellular’s automatic, complimentary Usage Alerts empower our cell phone customers to avoid overage fees by efficiently tracking their wireless voice and data use on their behalf. While the Federal Communications Commission (FCC) considers enacting rules to prevent wireless customers from experiencing “bill shock”, for nearly 10 months we have voluntarily offered this service...
As we begin 2011, I wanted to take a moment to look back at all the great volunteer activities Consumer Cellular employees, friends, and families participated in last year. Oregon Food Bank: Through multiple Oregon Food Bank events, Consumer Cellular volunteers donated 278 hours repackaging bulk food that resulted in making available over 84,953...