Here’s a terrific way to connect everyone you know with outstanding Consumer Cellular wireless service and great savings. During our “First Month Free” promotion, running August 15th—September 30th, you’ll receive a $15 credit on your next invoice for every new line you add to your account. Our normal additional line fee is $15 a month, so with this special credit you’re getting your first month for free! But the savings don’t end there: by adding lines for family and friends to your account, they can share all the minutes, texts, and data on your already low-cost Talk and Connect plans, and calls between phones on the same account are always free.
Additionally, if you know someone who maybe just isn’t satisfied with their current wireless service, let them know about this opportunity, too—new customers switching to Consumer Cellular during this time get their first month of service free on any plan they choose. Plus, don’t forget that anytime you send a friend or family member our way, both you and they qualify for our “Refer A Friend” bonus. You’ll each receive a $10 credit once their new service has been activated with us. That benefit applies year-round, so be sure to tell everyone you know how much you enjoy having Consumer Cellular wireless service.
Passing on these special savings is another chance for us to say thank you for being our customer. Add lines for family members or friends—or tell a friend to consider starting new service—to enjoy one month for free! Just be sure to do it by September 30th, 2018 to take advantage of this limited-time offer.
What cell towers do you use?
Great question, Laureta! We use two of the nation’s largest networks, and you can view our coverage here on our site. If you’re looking to get an expectation of coverage in a specific area, please give us a call at 888-345-5509 and we will be happy to look into that for you. Thanks for posting today!
I need a phone thanks
We can help you with that, Erma! You can view our full lineup here on our website, or take a look at your local Target store. If you like, we can also talk with you about the features and options that you would prefer, then make a recommendation. Feel free to call us at 888-345-5509, and we will be happy to assist you. Thanks for posting, and we hope you have a great day!
Question- Can I try your service without cancelling my current service, to see how your service works?
You can indeed, Jim. We can issue you a new phone number to try, and when you’re ready to make the switch, we’ll assist you in porting your current phone number over to our service. To get started, just visit our website, a Target store or give us a call at 888-345-5509. Thanks for taking the time to learn more about us, and we hope to see you as a customer soon!
Ashley,
I am a current Sprint customer, and my husband and I would want to keep our iPhone 7+ phones. Is that possible?
I’m not sure when my contract ends though.
Thanks for posting, Bobbi! In general, most unlocked devices that use GSM technology can be used with our SIM card. To learn more about this great option, check out our website here. While we can’t guarantee that a device sold by another carrier will work with our service, many of our customers have made the switch without an issue. You can switch to Consumer Cellular at any time, so please give us a call at 888-345-5509 whenever you’re ready. We appreciate you taking the time to learn more about us, and we hope to see you as a customer soon!
My sister is in a nursing home and has a flip phone thru Verizon. Can her flip phone be used on my plan with you
Hi William, thanks for asking. To be compatible with our service, your sister’s phone needs to be unlocked and capable of taking a SIM card. Phones from Verizon don’t always have the ability to use a SIM card, so you would need to double check. If her phone isn’t compatible, we do offer flip phones starting at just $30 + tax. Please let us know if you have any other questions, you can also give us a call at 888-345-5509.
If I dont like the service after I’ve tried it, would I be able to switch back to my original provider with original phone number?
Hi Jae, thanks for your question. If the service doesn’t work out, you can go back to the previous provider with your existing phone number as well.
can I switch to Consumer Cellular from Straight Talk my husband has your plan would like to switch thanks
Great question, Margaret! We can transfer your phone number from Straight Talk to our service as long as your phone number is still active with the other carrier. If you want to use your existing phone, please make sure your phone is unlocked and takes a SIM card. Otherwise, we have a variety of flip phones and Smartphones available! If you have any other questions please let us know; you can reach us at 888-345-5509. Have a great day!
It is a pleasure to speak with customer service reps that are knowledgeable and enjoy their job. Thanks for being US based.
Thanks for your post, George! We are proud to provide outstanding support with U.S. based customer account advisors. If we can be of assistance please contact us; have a great day!
George I agree with you. What excellent customer service at Consumer Cellular. And how refreshing to talk to someone in the United States. Although after talking to my previous carrier, I must say I spoke to someone who did not have an accent!
Can I use wi-fi with consumer cellular plans?
Mark, Boulder Colorado
Hi Mark, thanks for your question. All of our smartphones can connect to Wi-Fi, which is a great way to keep your cellular data usage low while still getting the most out of your phone. If you have any other questions please give us a call!
Do you have unlimited data plans ?
Hi Phil, thanks for posting. We offer data plans up to 10GB per month which also includes unlimited text. Many of our customers find that the real benefit to our plans is the ability to change as needed if they use less data than expected. Rather than pay for data they don’t need, they can downgrade their plan and save money each month. Please let us know if you have any other questions!
What amount of data do I get every month for 15.00 per month
Hi Steve, thanks for your question! We offer data plans starting at 250MB for $5 per month. All of our data plans include unlimited texting. You can review all of your options on the plans page of our website. You can also give us a call at 888-345-5509 and we’d be happy to discuss your plan and service options. Have a great day!
I have service with Cricket can that be converted over?
Hi there, Angela! We can transfer your phone number from Cricket to our service as long as your phone number is still active with the other carrier. If you want to use your existing phone, please make sure your phone is unlocked and takes a SIM card. Otherwise, we have a variety of flip and Smartphones available! If you have any other questions please let us know; you can reach us at 888-345-5509. Have a great day!
WE are considering changing to Consumer Cellular, and wish to keep our current phone numbers. If we buy new I phones can we do this? My husband has a flip, but we are going to upgrade him to an iPhone and want to make sure that he can keep his number. WE have service that is paid through September 26th. Jean
Thanks for a great question, Jean! You can transfer your current phone numbers to our service easily. Just be sure to keep your previous account open until we can confirm that the transfers are complete. To get started, please give us a call at 888-345-5509. We’ll help you select your new iPhones and a plan that will work well for you and your husband. You can also sign up and place your order on our website. We appreciate you posting, and we look forward to assisting you!
Can I use my I-phone with Consumer Cellular?
Thanks for asking, Eldon. As long as your iPhone is unlocked and takes a SIM card it should work with our service. If you bought the phone from another carrier they should be able to confirm if it’s unlocked or you can request that from them. We would be happy to send you a SIM card to try your phone and get service started. Please give us a call at 888-345-5509. Have a great day!
I HAVE A DORO THAT I HAVE HAD FOR A LONG TIME,,,, NOW I WANT TO UPGRADE,,,,THE MAIN THING I WANT IS TO BE ABLE TO DELETE PHONE NUMBERS OFF MY PHONE,,, I MUST GET 50 CALLS A DAY FROM ALL OVER FLA, CALIF,TEXAS,,,, IM IN MISSOURI,,,CAN I DO THAT WITH THE I PHONES YOU HAVE,,,
Hi Lorraine, thanks for your question! Sorry to hear that you’re receiving unwanted calls. Many smartphones have an option to block numbers, which sends the calls straight to voicemail so you never have to see the call. You can also download an app that will help with this. We’d like to ask some additional questions and make a recommendation for you, please give us a call at 888-345-5509 at your convenience. Have a great day!
I’m trying to find out who won the cell phone on August
Thanks for posting, Cindy! We’ve posted the winner’s name on our Facebook page.
I still have a landline. If I switch to a ConsumerCellular phone will I be able to keep/port my current home phone number?
Thanks for asking, Marsha! We have many customers who have ported their phone numbers over to our service. When you’re ready to get started and make the switch, you’ll just want to ensure that the account for your landline remains open until we have completed the transfer. We’re happy to answer any other questions you may have at 888-345-5509, and help you select a plan and device. We appreciate you posting, and we hope you have a great day!
Hi ~~ I have a Samsung smartphone that I bought in 2015, using Tracfone minutes. I quit using it because apparently my house is in a ‘dead zone’ where calls are dropped, can’t connect, no bars, etc. Can I get a SIM card & try consumer Cellular ?
Thanks for asking, Rosie! Our SIM card can be used with most unlocked GSM smartphones, such as those that use the AT&T or T-Mobile networks. You’ll want to verify that your phone has been unlocked by the previous carrier as well. Then all you need is our SIM card to give our service a try. You can find it here on our website, at your local Target store or over the phone at 888-345-5509. We appreciate you taking the time to learn more about us, and we hope to speak with you soon!
Can I use an iPhone 7 plus that I already have? I saw SIM cards mentioned several times but I don’t think that iPhones have SIM cards do they?
Great question, Judy! Many of our customers use an iPhone they already have with our SIM card option. iPhones do use SIM cards, and it’s easy to switch to our SIM card in just a few quick steps. You’ll want to make sure that your iPhone has been fully unlocked by the original carrier, and that it uses the GSM network. You can learn more about our SIM card option here. And of course, we’re happy to answer any questions that come up at 888-345-5509. Thanks for taking the time to learn more about us, and we hope to speak with you soon!
How do I unlock my iPhone 6s Plus so I can switch to your service? Will I get service all over the USA and also in Hawaii?
Thanks for asking, Celia! You’ll need to reach out to the original carrier for that iPhone so that they can unlock it. Once you’ve completed that step, you’ll just need our SIM card to get started. You can learn more about that option here. We offer nationwide coverage on two of the nation’s largest networks, across the United States and in Hawaii. We’re happy to look at the coverage in specific areas you visit often to give you an idea of the coverage you can expect. Just give us a call at 888-345-5509 at your convenience. We appreciate you taking the time to post today, and we hope you have a great day!
Can I use the “First Month Free” promotion to switch from a Verizon hot spot to yours? (I’m already a CC cell phone customer)
Great question, Sue. You can add a line to your account for our hotspot and receive a $15 credit for the first month of service. You can add this device to your account via My Account, or we can help you over the phone at 888-345-5509. Thanks for posting today!
Am I billed for incoming calls?
Great question, Ron! Both incoming and outgoing calls are counted against your monthly Talk plan. We’re happy to answer any other questions you may have at 888-345-5509. Thanks for posting!
Currently on Big Red, with my contract up on September 9th. Will be at the local Target to purchase my SIM and have my recently purchased unlocked Moto G6 and number moved to Consumer Cellular! If the service is as good as Consumer Reports says it is, my wife will follow in 60 days.
One question: if I buy the SIM at Target I heard from a friend you get a credit back for the price paid; is that true? Thanks
We’re excited to welcome you to Consumer Cellular, Don! When you purchase a SIM card at one of our retail locations, we’ll give you a credit on your account so that the SIM card is free of charge. If you have any other questions we can answer, please don’t hesitate to call us at 888-345-5509. Thanks for posting today, and we hope to speak with you soon!
I have been with Verizon forever…long before they were Verizon. My bills are roughly $145,00 a month for two phones. I think they might have a cancellation fee, do you know anything about getting that waived?
Thanks for posting, Peggy. It certainly sounds like you would be saving money with Consumer Cellular if you make the switch. We don’t currently offer credits for cancellation fees, but many of our customers find that the money they save after switching helps cover any costs incurred. We’re happy to talk with you more about our plans and devices at 888-345-5509. We appreciate you taking the time to reach out to us, and we hope to see you as a customer soon!
If I switch from my current provider (AT&T) will I still have the apps I currently have on my phone? Will I still have access to the App Store?
Thanks for asking, Connie. If you switch your current phone to our service, your apps and access to the app store will not change. If you’re ready to switch or if you have any other questions we can answer, please don’t hesitate to call us at 888-345-5509. We appreciate you posting!
I have a LG STYLO 2 and would like to know if I can switch phones. I don’t know if it is locked I purchased it from sprint?
Thanks for taking the time to comment, Sharon. Many of our customers have been successful in using a phone from a previous carrier with our service. To be compatible with our SIM card, the device will need to be fully unlocked by the original carrier, and use GSM technology. A good example would be a device used previously with AT&T or T-Mobile. We recommend reaching out to your previous carrier to have the phone unlocked, as unfortunately, we aren’t able to do that for you. Once you’ve confirmed that the phone is unlocked, we recommend trying it with our SIM card to see if it’s a good fit. We’re happy to answer any other questions you may have at 888-345-5509. We appreciate you reaching out to us, and we hope you have a great day!
Target set me up with Consumer cellular. He was so nice to me and so talented it only took 5 min. I thanked this tech guy for making so easy. I was tired of AT&T raising their prices. I am retired and I thank CC for having prices that we can adapt to so thank you Consumer cellular.
Thank you so much for sharing your experience, Deanne! We’re excited to welcome you to Consumer Cellular, and we look forward to serving you for years to come!
I need clarification on Best Buy’s involvement with CC. I went to two different stores; one told me that they have no affiliation with CC. The other said they could sell me the SIM cards and perhaps put it in my phone. I would then have to call CC to activate my service and set up my account. Please confirm if what I was told is correct.
So if I purchase the SIM card from Best Buy will I still be eligible for the first month free promotion, no activation fee, credit for the purchase price of the SIM card and the AARP discount? Please explain.
We’re happy to help answer your questions, Mohan. Our products are offered in over 350 Best Buy stores around the country, and you can purchase our SIM card there at your convenience. Once you have the SIM card in hand, you can call us to activate it and start service. You’ll still be eligible for the First Month Free promotion, there won’t be an activation fee, you’ll receive a $10 credit for the purchase of the SIM card, and you can receive the monthly AARP member discount. Thank you for reaching out to us, and we hope to welcome you to Consumer Cellular soon!
Hi my name is Don, I have been a customer for 4+ years now. My moto G is still going strong, wanted to upgrade but your selection of motorola phones is SAD! As a senior I like the motorola phones ! Please when you order more phones (u need to do) get more of the motorola TKS Don
We appreciate your feedback, Don. Our lineup is constantly changing, and we’re glad you shared your experience with your Motorola smartphone with us. It’s great to hear that it has been such a good fit for you. If we add any new devices to our lineup, we’ll be sure to post about it here on our blog, and our Product page on our website will be updated as well. If you have any device related questions, please don’t hesitate to call us at 888-345-5509. Thanks for posting, and we hope you have a wonderful day!
I would just like to know why there are so very many pop-up ads when I’m trying to use my phone. I can’t even answer a call because ads pop up in the way. I have anxiety – very bad – and I think I am going to have to leave consumer cellular because of this. I’ll pay $5 more a month to not have these awful ads all the time. I’m on a damn fixed income and buy NOTHING beyond food and rent anyway.
Thank you for reaching out to us, Tracey. We’re sorry to hear that you’ve been experiencing this with your device, it’s certainly very frustrating. I was able to review your account, and I see that Sheila was able to assist you via chat. If the issue continues, please give us a call at 888-345-5509 and we can do some additional troubleshooting. We appreciate you posting, and we hope you have a great day!
Will you be having any Black Friday deals?
Thanks for asking, Cindy! We don’t have any promotions to announce at this time. If we do offer any special pricing, we’ll be sure to update our website accordingly. We appreciate you posting!
Do you offer wi-fi & internet service?
Thanks for asking, Eileen! We don’t currently offer internet service, though we do have a wireless hotspot option. This device uses the cellular network to connect your tablet, computer or other device to the internet. You can learn more about it here. If you’re interested in trying this option, just give us a call at 888-345-5509 and we’ll be happy to assist you. We appreciate you taking the time to reach out to us, and we hope you have a wonderful day!
Ashley–is the cell service out this morning?
Thanks for posting, Mike. Due to network errors, some of our customers were unable to make and receive calls. We’re pleased to say that the issues that caused this outage have now been resolved. If you’re experiencing any issues at this time, please power cycle your phone to allow the connection to be reset. We hope you’ll accept our sincere apology, and we appreciate your patience.
Is the cell service down this morning??
Thank you for commenting, Jana. Due to network errors, some of our customers were unable to make and receive calls earlier today. We’re pleased to say that the issues that caused this outage have now been resolved, and we appreciate your patience. If you continue to experience some issues, please turn your phone off, then back on again to help reset the connection. Please accept our sincere apology for any inconvenience, and we appreciate your patience.
Thank You LP
Do y’all have a free government plan I need a job that’s hard to get without a phone…thx
Thanks for asking, Lex. At this time, we don’t offer a free plan, or participate in any similar programs. You can get a plan starting at just $15 each month with our service, and you can see all of the options here. We appreciate you posting!