New and Improved Cell Phone Plans

I’m pleased to announce, effective immediately, we’re changing our cell phone plans and rolling out new, enhanced rates. Again.

Again? Yes, we’ve improved our plans NINE times in recent years! And with each enhancement our customers received more free minutes, more free text messages and more free data than they had before. Amazingly enough, while making all these changes we’ve never raised our rates.

While other companies have been raising rates or shocking their customers with high overage fees, we chose to follow a different path.  Instead of charging more, we thought it made more sense to give you more. To meet your increasing cell phone needs, we’ve made our cell phone plans more robust. Depending on which plan you selected, you will receive a free usage increase of anywhere from 20% to 100%.NewRate_Icon_Final

As a Consumer Cellular customer, you are allowed to change your plan, without penalty. You may increase or decrease minutes, texts or data on your plan at any time, thus avoiding unexpected overage charges. Please see the charts below for specific changes.

Best of all, even though we enhanced our cell phone plans multiple times over the years, we didn’t raise our prices. Plus, you don’t need to do anything to receive the benefits of these new plans. We’ll automatically upgrade your account for you.

I’d like to mention one more key benefit of this change.  I believe our new, enhanced rates make it more practical than ever to share your cellular plan with other family members, especially since you’ll have more usage to share. You can add loved ones to your account through our family cell phone plans and leverage the extra minutes, messages and data to your family’s advantage. The real beauty is adding a line is inexpensive and only costs $10 per month per line added.

Remember, with our new rates you get more of what you’re already getting and you don’t have to pay extra for it. Some might call that a sweet deal. We call it looking out for our customers.

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78 Thoughts on "New and Improved Cell Phone Plans"

  1. Peggy says

    VERY nice, thank you!

    reply to Peggy

  2. Jealyn says

    Awesome. Best provider I’ve ever been. Keep up the best offer. 🙂 thank you

    reply to Jealyn

  3. wanda blake says

    Does this include if you all ready have your plan?

    reply to wanda

    • Ashley at Consumer Cellular says

      Great question, Wanda! If you are already a customer, we updated your plan as well. You don’t have to do anything, the increase is already in effect. If you log in to the My Account page on our website, or use the My CC app, you will see your new plan. If you have any questions, please feel free to contact our customer support team at (888) 345-5509, and they would be happy to help you. Thank you for the comment!

      reply to Ashley

  4. Mary Lou Monfils says

    This is a nice surprise. I love the service and always have great people to talk to when I have questions. I also very much appreciate the notices each month on how close I’m getting to my maximum usage before extra charges go on.
    Thank you Consumer Cellular for being a great service for me.

    reply to Mary

  5. alice faas says

    I am completely happy with consumer cellular, very easy to deal with

    reply to alice

  6. Bonnie Hartranft says

    That is great news. I have had CC for many years and would really like to see phones like samsung galaxy 3 or newer. It’s nice you got the I phone but I like a bigger screen! Any thing like this happening soon?

    reply to Bonnie

    • Ashley at Consumer Cellular says

      Thanks for the comment, Bonnie. We try to add new phones based on feedback from our customers, so keep an eye out! I’ll pass this on to our management team, and if we add any devices in the near future, we will be sure to let you know via the blog or the website. Thanks!

      reply to Ashley

      • Nancy H says

        My husband and I are getting ready to switch to Consumer Cellular. I am just not sure if I like any of the phones you offer. I was going to get a Samsung Galaxy smartphone, but I am not sure. Anyone know where I can get a good price on an unlocked Samsung Galaxy 4?? I am really loving the prices that Consumer Cellular offers!

        reply to Nancy

        • Dwight Schrute says

          Consumer cellular allows you to bring your own device. I got moto x activated thru them
          You can buy phones on ebaY or swappa
          Both of which have good buyer protection
          Consumer will send you a sim card

          reply to Dwight

  7. peg jones says

    Yeah! I just got a 4G so I can check my work website for customers. I have been worried that my current plan wouldn’t support these needs. I never used the web on my old phone. Thank you! I considered moving to a different cellular provider once I realized I was going to have to use the web at work but decided to take a chance and stay with Consumer Cellular. This report is great news! Thank you again I won’t have to worry now about having to change Providers.

    reply to peg

  8. Carol Ruby says

    Thank you! I’ve been a customer for 7-8 years and love it! Love your plans and being able to change plan when emergencies occur and you need more minutes or text messages for just one month. Thanks, again.

    reply to Carol

  9. Larry Alderfer says

    What a great company consumer cellular has become. You have been a good company all along but continue to get better. Thanks for thinking of us customers.

    reply to Larry

  10. kendra says

    I have only been with Consumer Cellular for a few months now and I can’t say enough about them.
    The customer service porting our numbers was excellent. When we had questions about use of our new phone they walked us thru the process to fix our problem and now this getting more for your money, they can’t be beat. I tell everyone about Consumer Cellular and their great deals every chance I get. Keep up the great work!

    reply to kendra

  11. Peter Brook says

    It’s so good to have a cell phone carrier that considers it’s customers – so unusual in these times when most carriers think only how much money they can make and their concern for their customers is nonexistent. Thank you for what you do for us.

    reply to Peter

  12. Cheryl briscoe says

    Does this apply to existing customers?

    reply to Cheryl

    • Ashley at Consumer Cellular says

      Absolutely, Cheryl. In fact, the changes have already been made for existing customers, and will be reflected on your next invoice. If you use the My CC app, you will see the new plan in effect. Thanks for the question!

      reply to Ashley

  13. Carolyn Duran says

    I would be in great shape if the Anywhere 200 had increased to 300 minutes but it is the only one that didn’t. But thanks anyway. Maybe next time. Consumer Cellular is a great company.

    reply to Carolyn

    • Pamela Ross says

      Carolyn,
      I agree with you completely! Even an increase to 250 minutes would be wonderful :). It doesn’t happen frequently, but enough times where I’ve had to upgrade to 500 minutes at a much higher rate than I need. Other than that, I LOVE Consumer Cellular! No one can beat their Customer Service.

      reply to Pamela

      • Nancy says

        Yes, I would love 300 minutes instead of 200 also…maybe CC will take that into consideration since it’s the only plan where the minutes didn’t increase. I am a new customer and looking forward to getting away from the high costs of our decade+ long carrier~! Thank you

        reply to Nancy

  14. Carol Ritchey says

    Thanks Consumer.You did it again. We appreciate it!

    reply to Carol

  15. Veronica Dwornick says

    thank you.

    reply to Veronica

  16. Ron Roth says

    Great news! Thanks for the great service and prices.

    reply to Ron

  17. Susan Benchik says

    Love, love, love Consumer Cellular! You guys are the best! Whenever I call for assistance I talk to a REAL person who can speak English! And my problem is ALWAYS solved! Thanks for the increase in minutes, texts and data. Having just bought a smartphone that really helps. Thank you again.

    reply to Susan

  18. Cheryle And Dan Casar says

    This is fabulous

    reply to Cheryle

  19. Penny solomon says

    Thank you consumer cellular for the awesome change to our plans.

    Such a relief to know that I have enough voice and text time to keep me safe and secure, especially when my phone is my house phone too and now I do not have to worry about running over my minutes and my text.

    Thanks for all you do for Seniors.

    Penny solomon

    reply to Penny

  20. Cynthia Powers says

    This is great news! You guys are awesome. I have been with you for years and am so happy with the service I have received from you! Hoping phone prices will go down so I can get a smart phone next year.

    reply to Cynthia

  21. Robin Davis says

    Thank you for the latest plan upgrades. I love Consumer Cellular!

    reply to Robin

  22. clarence baber says

    WOW I am in shock. I have never had a cell company add service without a hefty increase in pricing added to the formula. I am a relatively new CC customer but I will be here a long time with this kind of service. I am also promoting your service to everyone I know. Thank you !

    reply to clarence

  23. Marilyn Daley says

    Consumer Cellular, you really do look out for your customers and I will be looking to stay with you forever!!

    reply to Marilyn

  24. John Ferguson says

    It’s very difficult to imagine a better service than Consumer Cellular! Thanks fo all you do!!

    reply to John

  25. penny watters says

    I was wondering do you have any local locations?
    My address is, Columbus Ga. 31909-5434

    reply to penny

  26. Rita Chrisco says

    There is no chart below article….just a blank square.

    reply to Rita

  27. Russ Williams says

    Just as I was expecting to go over my 500 minutes plan an unexpected email alert arrived that I was over the by 83% and I was safely within the 600 minutes of my plan, Shocked and surprised this was the best news I have received and made me happy all day! Thank you C.C. this extra time gave my wife the perfect cushion for our phone needs. The double texts were a big wow another unexpected bonus. We are so happy we switched from our former carrier to C.C.

    reply to Russ

  28. Alan Clement says

    Wow!!! You guys are the epitome of great customer service and value. If other companies conducted their business the way you do, they wouldn’t have so many customers fleeing in droves. You have a customer for life, and of course, I will refer you to anyone who needs a recommended carrier.

    Thank you so much.

    reply to Alan

  29. John says

    Once again, thanks. I evangelize for Consumer Cellular every chance I get. I hope you guys outlive me!

    reply to John

  30. Jcipolone says

    Thank you !!!
    We love consumer cellular
    Cipolone family

    reply to Jcipolone

  31. John Ennis says

    Finally, a company that delivers what they promise and more. I was skeptical when I first signed up but I have found them to be the best cell provider I have ever dealt with. I was paying over twice as much and getting less with my old provider. It is a pleasure to speak to customer service people and they are very helpful. I am so happy I signed up with them. Just recently they increased the minutes/texts/data on all plans and the price didn’t go up. It doesn’t get much better than that. I usually don’t send comments but in this case I think Consumer Cellular deserves a high five.

    reply to John

  32. linda lachapelle says

    Holy Cow!!!!! This is absolutely awesome!!!! I just noticed the increases of my plan when I was paying my bill! I am SOOOOOO glad I changed service and it was so easy to replace my phone which by the way I’m really liking ~ much easier to transition to a smart phone than the dumb phone I was using!!! I’m passing the word!…… Thanks again! a grateful “not so techie” senior!

    reply to linda

  33. James R Lawrence says

    What can I say? Consumer Cellular is one of very few companies that seem to really care about the customer. Really appreciate the increasing benefits without any additional cost. Been passing the word to all friends and relatives.

    reply to James

  34. yolonda brinks says

    Thanks for the increase in data. Its great. I have written before about an increase. Thanks again.

    reply to yolonda

  35. Shannon says

    This is awesome. Now I know why he talked me in to changing cell phone companies and I’m so glad I did. It’s been just under a year and I love Consumer Cellular; the plans, the service and the customer service.

    reply to Shannon

  36. Carol Forsloff says

    Thank you for this. Your service is second to none in the business.

    reply to Carol

  37. Frank says

    I think your plans are great, I refer your company to everyone I know.

    reply to Frank

  38. George D. says

    Thanks for the free data increase and no price increase, you put other providers to shame. Thanks again.

    reply to George

  39. Marva says

    I love The Consumer Cellular Service, the choice of Plans and the Customer Service is great. Keep up the good work..

    reply to Marva

  40. donna says

    I love consumer cellular. Now with more minutes and data. I tell everyone to check it out for your self. Nice to be able to mix and match services. Call quality better than my previous carrier. Very few dropped calls. Totally happy and paying half and can access the internet anywhere.

    reply to donna

  41. Joseph E. Dupre says

    Once again I Am happy to be with consumer cellular & I can attest to the rate changes I have been here a few years

    reply to Joseph

  42. Vanessa Jamille says

    I so greatly appreciate the plan change! The current plans match my usage much better now! Consumer Cellular should surely be recognized soon as being an industry leader in customer SATISFACTION!

    reply to Vanessa

  43. jsorensen says

    I love Consumer Cellular, we were with a big name carrier for years but when they did “upgrades” to their system and didn’t send out bills for three months. then when they did it was astronomical, I started looking around for another carrier. I am so glad I found Consumer Cellular. I believe it is the best thing I have ever done by switching. The people are so nice and you truly only have to pay for what you need. What a refreshing concept. Thank you Consumer Cellular!!!

    reply to jsorensen

  44. clara rivers says

    If a customer doesn’t want to pay by bank draft, can they be billed monthly and pay by check ?

    reply to clara

    • Ashley at Consumer Cellular says

      Great question, Clara! Consumer Cellular is a post-paid service, so all of our customers are billed monthly. You can absolutely pay by check. Thanks for the comment!

      reply to Ashley

  45. Dennis Green says

    I would love to see consumer cellular introduce international phone service. My wife and I are retired and love to travel. The minute we leave the USA are phone service is no longer operational. Emergency calls or just keeping in touch at any time to family is impossible.

    reply to Dennis

  46. Tony says

    I do not understand why you folks do not offer an “unlimited everything” plan.
    it makes no sense to have to pay for two separate plans voice and data, text and web. etc.
    price changes are great, but you folks really should think about employing “unlimited”
    plans of some sort. i was looking into becoming an AARP member customer
    but i cannot see having to pay more for less here. i currently pay $40.00 per month on a 3G
    plan for unlimited everything, talk, text, web. and i am soon going to upgrade to 4GLTE
    once i decide who to go with. just food for thought folks…

    Regards,Tony

    reply to Tony

    • Ashley at Consumer Cellular says

      Thank you for commenting, Tony. We don’t offer unlimited plans as we find that most people don’t need that many minutes or messages, and just end up paying more than they would with us. With our flexible plans, we make sure that you are only paying for what you need, and you can change your plan at any time. We appreciate the feedback, and I’ll pass it on to our management team. Thanks again!

      reply to Ashley

  47. Kevin says

    I am very disappointed why? Ok great service but no free minutes. So I am now asking myself what was the point of going with CC? Well I needed a service that supports GSM so I can talk and surf simultaneously. I did not want to go with T-Mobile or ATT. Now I have a phone that is locked and will not work on Straight talk which is cheaper. Why would one go with CC when you can go with a provider that offers a substantially better deal? I dont want to worry about minutes or going over my minutes. Now I am thinking about it because I am just at the point where I am about to go over and I now Have to upgrade to a plan that offers more but again must pay more so where is the savings?

    reply to Kevin

  48. Chris says

    I am using another MNVO. Their customer service leaves a lot to be desired but they operate in 17 countries and their prices are far less then yours. Will you be offering a combination voice/text and data plan anytime in the future to compete with them?

    reply to Chris

    • Ashley at Consumer Cellular says

      Thanks for the comment, Chris! We try to offer competitive plans, and because you can change itat any time, you can customize your plan endlessly! We find our customers appreciate paying only for the services they use, and combining them in a way that works best for them. You can combine any of our voice minute and Connect! plans- just take a look here. Thanks again!

      reply to Ashley

  49. Bonnie says

    I’ve been with other companies, and I have saved much much more with your plans! The major key to saving with CC, is to keep an eye on your usage and change plans when necessary. I love it and appreciate your service! Consumer Cellular , you are doing everything right in my opinion. Keep up the great work!

    reply to Bonnie

  50. Ann says

    I should be able to use my phone anywhere in the world regardless of my plan, just charge per minute on international calls. Thank you

    reply to Ann

  51. Lynn says

    Like the plans because I don’t use alot of minutes but wondering if you will be offering 4G service.

    reply to Lynn

    • Ashley at Consumer Cellular says

      Thank you for the comment, Lynn. We currently offer 4G service for some of our devices. If you aren’t sure if your device is 4G enabled, please give us a call at (888) 345-5509, and our customer service team can let you know. Thank you!

      reply to Ashley

  52. Kim says

    I’m a newer customer but am finding the 2.5MG of data is not enough for me. Everything else has been great but i had to up my data and am about out again. Granted i was leaving apps running in the background, so i fixed that and wasn’t using other wifi’s that were available but I constantly have to turn my data off for fear of overusing it. Other plans offer unlimited for the same price so although you are improving your plans, other plans do offer more. I dont’ want to switch plans but 2.5MG data is probably not going to work for me.

    reply to Kim

  53. Sally says

    I would like to have a plan that does not require a monthly payment. I would like a plan that covers 3 months or even a year payment plan. Does Consumer Cellular offer such a plan?

    reply to Sally

    • Ashley at Consumer Cellular says

      Great question, Sally. At this time we do not offer any plans such as those, but I’ve passed your suggestion on to our management team. We always appreciate hearing about new features our customers would appreciate. Thanks again!

      reply to Ashley

  54. Leopoldo Clemente says

    Is there a data plan between 300 mb and 1 gb? Specifically, I would like a 500-600 mb plan.

    reply to Leopoldo

    • Ashley at Consumer Cellular says

      Thank you for the question, Leopoldo. At this time, we only have the 300MB and 1GB plan, but I have passed your feedback onto our management team. Thank you so much!

      reply to Ashley

  55. Clarissa says

    Is there a way to purchase more data? My husband and I have a family plan both have iphones. What happens if we go over on our data usage?

    reply to Clarissa

    • Ashley at Consumer Cellular says

      Good question, Clarissa. If you exceed your data plan by a bit, you can pay $0.25 per MB of data used. To avoid that, you can sign up for our usage alerts, which will let you know when you reach 75%, 100% and 125% of your plan. You can do this through the My CC app or in My Account. And of course, you can change your plan at any time up to the last day of your billing cycle. Thanks again!

      reply to Ashley

  56. Mike carpaccio says

    cricket just updated their plans today….same att network. You can get unlimited talk and text and 2.5gb of data for $35 including taxes! Will consumer cellular keep up?

    reply to Mike

    • Ashley at Consumer Cellular says

      Great question, Mike. We are always looking to offer our customers a great value at an affordable price, and our plans are always changing. If we update our plans, we will be sure to let our customers know on our website, via email and on our social networks. Thanks!

      reply to Ashley

  57. Albert says

    DO YOU HAVE PLAN THAT HAS (TALK,TEXT & DATA) IN ONE PLAN..YES OR NO??

    reply to Albert

    • Ashley at Consumer Cellular says

      Thank you for asking, Albert! We offer two types of plans, one for calling and the other for text and data. You have a variety of options so you can create the plan that works best for your needs. You can take a look at our plans on our website here. We can also talk to you at 888-345-5509, and help you find the best plan for your needs. We appreciate you taking the time to post today!

      reply to Ashley

  58. Maria says

    This plan is for everybody no matter what age ? This is the only plan I really like so can I use this plan for my 15 year old daughter?

    reply to Maria

    • Ashley at Consumer Cellular says

      Great question, Maria! You could add your daughter to a family plan regardless of her age. We do require that an account holder be 18 years of age, but anyone can be a Consumer Cellular customer. Thank you for asking!

      reply to Ashley

  59. Candace Chan says

    Is there a phone upgrade when have a phone for a long time. Do you tell people when we can upgrade to a new phone?

    reply to Candace

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