For the important cellphone basics of calling and texting, the straightforward flip phone is still a terrific way to go. Our new Consumer Cellular Link II flip phone delivers a convenient and economical option for staying connected, with ease. And it can be yours for just $30!

 As a simple solution for yourself or a loved one, the Link II does it all. Dual microphone noise suppression adds true sound clarity to calls, and texts are easy to compose on the bright 2.8” screen. There’s also a 1.7” front screen to quickly identify incoming callers or read texts.

A built-in 2MP camera and 720p HD video capture and playback let you take and share plenty of photos and videos, plus you can experience hands-free convenience with its Bluetooth connectivity.

Since it’s lightweight (just 4.5 ounces) and compact (a mere 4.37” height), the Link II makes a perfect portable travel companion. Yet it’s definitely not a lightweight in the power department, with a 1,600mAh battery delivering a dependable 14 hours of talk time.

Whether as a primary cellphone for yourself or a loved one, or as an emergency device for your home or car, you’ll be delighted with the features and value the Consumer Cellular Link II flip phone offers. Get yours today for only $30, online or by calling customer service at (888) 345-5509.


  1. Alicia says

    My Dad is in a nursing home and has a hard time with his doro. Because the volume button is where he holds the phone and closes it. Although it is a simple phone, he only knows how to call me by pressing his contact. Would this phone have the volume button in the same area?

    reply to Alicia

  2. Robert Kochman says

    How do I find out how many payments are left on my phone? Why don’t you show that on my account?

    reply to Robert

    • Hi Robert, thanks for your question! Your EasyPay plan currently has nine payments left before it’s paid off in full. I’d be happy to pass along your suggestion regarding the online account though and seeing the number of payments left for those plans being listed. In the meantime, if you view your billing page, the grey squares you see under your EasyPay plan heading are the number of payments left towards the phone.

      reply to Jacob

  3. Lexus celine says


    reply to Lexus

  4. Charles Bennett says

    If I come over from Verizon (flip phone and minute plan) how do I transfer my data from my current phone? Assuming contactless transaction?

    reply to Charles

    • Hi Charles, thanks for your interest! To move your information from your old flip phone to the new flip phone, you can use a memory SD card if there is a slot for it in your old phone and that will transfer your photos and contacts. You can use the new SIM card in the old phone to save contacts to move to the new phone as another option as well.

      reply to Jacob

  5. Karleen Kroeker says

    Jacob at Consumer Cellular: You responded to Alicia saying the volume controls were on the part of the phone that flips up. Clearly looking at the above picture of the phone, controls are on bottom of phone on the right side of the phone. Watched videos Making and Receiving Calls and Exterior Overview. One video says that volume control is on right side, the other video says it is on left side. The 2 videos are using 2 different phones, the keypads are different. I am really interested in this phone, but would like to resolve these issues. I bought a Doro flip phone a few months ago and do not like it. I really think it needs to be sent back and replaced. It does some really strange things at times. I cannot be without a phone so I put up with its oddities.

    reply to Karleen

  6. Bill says

    Can this phone be turned ‘off and on’ when used so it doesn’t need to be plugged in to charger except when notified battery need charging?

    reply to Bill

  7. David Rupprecht says

    I was told I needed to upgrade my current flip phone due to the 5G change over was taking effect by the end of this week and my flip phone will no longer work to make calls. I use my phone for only placing phone calls and nothing more, is this correct that I need to upgrade my flip phone? The phone I am using now looks exactly like the flip phone “Link II”. Is this true or was the representative simply trying to upsell me under the guise of facilities upgrading to 5 G. On AT&T website it shows that going into effect in February 2022 AND have yet to notice a difference if it has already gone into effect (my merely making phone calls hasn’t changed).

    reply to David

    • Hi David, thanks for your post. We do recommend you upgrading your phone as soon as possible. While AT&T’s website may say one thing, it can change at any time without advanced notice which is why we’re trying to get our customers changed over as soon as possible to avoid losing service at all.

      reply to Jacob

  8. Michael Mauer says

    I purchased the Link II yesterday and have two question about texting. First how do you insert Periods, question marks etc? Also, how do you capitalize letters in a text?

    reply to Michael

    • Hi Michael, great questions! To capitalize a letter, you will press the pound (#) button. To add a period, question mark, etc. you’ll press the asterisk (*) button. If you have any other questions, give us a call at 800-686-4460 or chat with us here and we’d be happy to walk you through it.

      reply to Jacob

  9. Cindy says

    Is there any type of cases with belt clip for the Link ll phone?

    reply to Cindy

  10. Betty Larsen says

    I am interested in what plan you offer for service. I am looking for a plan that I can buy a block of minutes and use them whenever I choose, and don’t expire.
    And I assume there is a monthly connection cost, if so what is that.
    I am looking for a plan that will have minimum voice usage only so it an be used when away from home.

    reply to Betty

    • Hi Betty, thank you for your interest! We’re not a prepaid service, so there is a monthly fee for service. Your minutes don’t expire, but your plan starts over each month for you. The costs for service will depend on the exact plan option that is selected. If you’d like, you can view all of our plan options by going here.

      reply to Jacob

  11. sandpiper says

    How do I text numbers on my flip phone

    reply to sandpiper

    • Hi Sandpiper, thanks for your question! To text someone on the Link II, you will go from the home screen, press the Right Soft Key or select Menu > Messages. On the Messages screen, select Options > New message. In the To field, add recipients: With the keypad, enter the recipient’s number or the contact name. If the phone suggests matching contacts, select one to add it. Press the OK Key to select recipients from your Contacts.

      reply to Jacob

  12. Patty says

    If i get this phone can i keep my phone number ?

    reply to Patty

    • Thanks for your interest in our service, Patty! As long as the number remains active with the current provider during the transfer process, you can switch it over. We will also need the current account number, PIN number if there is one, billing address, and the account holder’s first and last name to submit to your current provider so that they will release the number to us so we would recommend having a bill readily available for this process.

      reply to Jacob

  13. Tina Borges says

    Just started using the the Link II, and can’t get the letter to capital by using the *
    key….help. And how do II get the numbers in the text….its not with the * or # key…help

    reply to Tina

  14. Ann says

    I have a new LINK II. I don’t know how to get a letter to print when I push a button. I only get a number. I would also like to know how to stop annoying calls from the same area code which I get about 10 times a day.

    reply to Ann

    • Hi Ann, thanks for your questions! If you’re typing out a message or a contact name, you can hold the pound (#) button down and then select the input method there. Unfortunately, the phone does not have a way to block calls from coming in, and we do not have a feature to enable to filter those calls for you. You can block numbers though by going into Settings → Call Settings → Blocked Numbers → Input a number → Add the number you wish to block and press Block (it will now show under “Blocked Numbers”).

      reply to Jacob

  15. Faye L Palmer says

    Hi, I would like to know how to disable the underline with each letter I text, it really slows me down, and it’s annoying. It’s the one thing I don’t like on this phone. Thanks

    reply to Faye

    • Hi Faye, thanks for your post! We’re not able to disable the underline that is there while you’re selecting a letter as this is a place marker. If it’s there after the word is done, you would want to press and hold down on the pound (#) button to change your input method.

      reply to Jacob

  16. Sue says

    I recently purchased a Link II to replace my Doro, which is no longer available. Both are flip phones because I am only interested in making and receiving calls and texts. Doro suited my needs perfectly. I was very surprised at how difficult it is to get directions on very basic and essential features for texting such as typing numbers and capital letters for the Link II. It is very apparent from this column, that many other Link II owners have the same issues. After scouring the info enclosed with the Link II, spending way too much time on your videos and on line info and even googling the process, I was still unable to perform these functions. Finally I called customer service for help and was able to get information. This was an unnecessarily difficult hunt for a feature which is so basic to texting.

    reply to Sue

    • Hi Sue, I’m sorry to hear about the trouble this phone has caused and we appreciate the time you’ve taken to give us that feedback. I have gone ahead and passed along your concerns and feedback regarding the phone along to the appropriate department so we can look into it going forward. Thanks!

      reply to Jacob

  17. RY Carr says

    Why did you remove the phone reviews? It helped me with the upgrading process.

    reply to RY

  18. Brian says

    Hi there, is this considered a 3G phone? Or is it a 4G phone?

    reply to Brian

  19. Michelle Moores says

    Recently ordered a new phone, paid what was required, was told it would ship in a day, receive it in 3 to 5 days. After day 6 I called customer service to find out where the phone was. It hadn’t shipped because they needed to verify my information. No call, no email just waiting for me to contact them. Poor customer service CC. Curious, how long would I have had to wait to hear from you? Week, 2 weeks, a month, a year? You had no problem taking my money without verifying my information, which by the way was up to date

    reply to Michelle

    • Hi Michelle, thanks for your post. I’m sorry to hear about this trouble that took place with your order. We appreciate you letting us know about this so that we can look into this and get it sent up to the appropriate department for going forward though. Thanks!

      reply to Jacob

  20. Jan May Oertel says

    what is the monthly price for this phone and can it be sent to me? Can this camera take pictures?

    reply to Jan

  21. Missy says

    how many contacts will my phone hold?

    reply to Missy

  22. Karen says

    I am thinking about ordering this phone for my husband who has extremely poor vision. Can the flip phone be answered simply by opening the phone when it rings or does a button have to be pushed to answer? Also will just closing the phone end a call.

    reply to Karen

  23. Grace says

    How do I get to the sms on my phone?

    reply to Grace

    • Hi Grace, thanks for your question! You can find the texting for your phone by tapping on the icon that’s a blue circle with the white text bubble in it. It should be towards the bottom on the screen where the blue phone icon is and your contact button is as well. If it’s not there, you can also find it as messages/messaging by viewing all of your apps.

      reply to Jacob

  24. Jeff Fernald says

    Some of your answers were inadequate. Respectfully, I get the impression that the person answering the questions has never used the Link II phone. At this time have the problems pointed out by these questions been taken care of? have the Link II phone operating instructions an the tutorials been corrected? This has been a problem in the past and as a result I, for one, have stopped using your devices.

    Jeff Fernald

    reply to Jeff

    • Nicole at Consumer Cellular says

      Thank you for the feedback, Jeff. I’ve reviewed the questions we’ve received about the Consumer Cellular Link II on this blog post, as well as the information provided in the manual and videos available on our website here. The information detailed in the manual and videos on that page is accurate, and all of the answers to the questions we’ve received can be found there. A search function is also available within the manual by pressing “Ctrl+F” when on a PC. We appreciate the concern and thank you for reaching out.

      reply to Nicole

  25. janet says

    how do i make capital letters when i text it only works at the beginning of a sentence

    reply to janet

  26. deborah a yundt says

    Currently I have the link ll cell phone. In the past I have had the Doro phone from Consumer Cellular. I loved my Doro phone. The Link ll does the job of calls and texts but is more difficult than the Doro ever was. Will Consumer Cellular ever bring back the Doro phone because I would definitely buy one.

    reply to deborah

    • Hi Deborah, thanks for your feedback on that! We don’t know if or when we will have a new Doro device available. If it is something that we end up carrying in the future, it would be posted on our website first so we recommend checking back there periodically for updates. If you have any questions or trouble with texting just let us know and we’d be happy to help. Give us a call at 800-686-4460 or you can also chat with us here for further assistance.

      reply to Jacob

  27. Diane says

    I just purchased a Link II, mainly because I wanted to block spam calls which I understand, it has that capability. Can I tell it to block all “robo” calls, or do I have to figure out which incoming calls are spam and which are not: sometimes I get calls I want from people who aren’t in my contacts. Thank you!

    reply to Diane

    • Nicole at Consumer Cellular says

      Thank you for taking the time to post, Diane. I apologize if there was some confusion about the call blocking feature on the Link II. This device is not able to block spam calls; it is only able to block numbers that you specifically tell it to block.

      reply to Nicole

  28. gerald d rush says

    Hi, I am a current customer and have had two Doros so far both of them had serious keypad problems that could not be resolved.
    I am thinking about a Linkll but it looks a lot like a doro, Is it made by doro, will it still be usable when everyone goes to 5g ? THANKS FOR YOUR REPLY,

    reply to gerald

    • Nicole at Consumer Cellular says

      Great question, Gerald. The Consumer Cellular Link II is manufactured by ZTE, and it will continue to work with the ongoing network changes. It isn’t compatible with 5G, but it will still work on our service.

      reply to Nicole

  29. Jen says

    Hi, is there a way on the link II to use speech to text?

    reply to Jen

  30. Brenden Seibel says

    How do I update the software on the Link flip phone?
    It says something about copying package from sd card. Can you provide a link to the update package.

    reply to Brenden

    • Hi Brenden, thank you for your question! We don’t have an update for the software on the Link phone. All updates for phones are files that the phone downloads, so the phone is looking for an update from the SD card, but there are none for that phone from the network.

      reply to Jacob

  31. Julia E Williams says

    I have an elderly lady next door who is having trouble with her celluar phone as she claims when she calls someone she gets “this person is not taking calls” I believe she is taking too long to push the phone numbers in (she wont use her phone book with names already on there) she insist she likes doing it her way but, she is having trouble connecting calls….could she be taking too long to dial the number? And that is why it wont connect?

    reply to Julia

    • Hi Julia, thanks for your post! I’m sorry to hear about the trouble your neighbor has been having with service. Generally, if she is getting that error it’s attached to the other line and their service. We’d still be happy to take a look into this with her though to make sure it’s working properly. Have her give us a call at 800-686-4460 or chat with us here.

      reply to Jacob

  32. James M says

    There is a shortcut for inserting digits when texting on the Link II. Instead of the idiotic # menu, just hold the key until the digit pops up.
    Is there such a shortcut for capitalizing letters?
    I like the phone and service, but using menus for punctuation and capitalization is a major weakness.
    Thank you for your time and help.

    reply to James

    • Nicole at Consumer Cellular says

      Thank you for posting, James. If you want to capitalize a letter, then that will require changing the input mode by holding “#”. When it is either “Abc” or “T12 Abc”, then the next letter will be capitalized and then it will go back to lower case. There are several input modes available: “abc” is all lowercase, “Abc” capitalizes the first letter, and “ABC” is all uppercase.

      reply to Nicole

  33. Alicia Licha says

    when i make a call if the number is in mobile mode it will go to voicemail how do i change this to use wifi only

    reply to Alicia

  34. sandra says

    I recently received an email offering the new consumer cellular link 11 to replace an old doro which is going out of date. I have not received the new phone yet, I understand that. I want to know how to transfer numbers from my old phone to the new link 11 phone when I get it. Please explain in easy terms. If needed to purchase something to complete transfer, please describe and inform how to get such products. Thank you, Sandra

    reply to sandra

    • Hi Sandra, thanks for your question! With these phones, your options are to use a SIM card to save your contacts to and then move it back to the new phone, use a memory SD card that can swap over contacts and photos, or use a Bluetooth connection to swap that information. Give us a call at from a different phone at 800-686-4460 or chat with us here

      reply to Jacob

  35. Kay Armstrong says

    We received this as a replacement for my husband’s
    Doro phone. We realize this had to be done but are very disappointed in the font size. My husband has macular degeneration and can no longer read the contacts list without getting a magnifying glass. This will be very inconvenient especially when he is away from home. I have adjusted the size as large as possible and made the contrast high, but it still is not good. I am sure many of your senior customers will have the same problem.

    reply to Kay

    • Nicole at Consumer Cellular says

      Thank you for taking the time to share your feedback about the Consumer Cellular Link II, Kay. We appreciate it and will pass it along.

      reply to Nicole

  36. Kathy Warkentine says

    Please tell me how to get my pictures from my phone to my computer. When I had the Doro all I had to do was connect the cable from the phone to the pc and it happened. When I try now, no matter which cable I use it just won’t work.

    reply to Kathy

    • Hi Kathy, thanks for your message. To connect the phone to your computer, you will want to use the cable to connect it and then you may need to go into your files in order to find the phone before deciding on what to do with the files. If you’d like, the manual actually has more information on how to do this on page 27. You can find the manual for your phone by going to our website here.

      reply to Jacob

  37. Elsie says

    How do I remove the “No service!” message on the internal display? I can see “CC Network” on the external display. I can successfully call the test line with the Link II phone. The 4G icon is visible. The signal strength is good. The battery is fully charged.

    reply to Elsie

    • Hi Elsie, thanks for your post! I’m sorry to hear about the trouble you’re having with your phone. I would recommend powering the phone completely off, leave it off for a few seconds, then power it back on again to see if that helps to straighten things out. If you still have trouble, definitely give us a call at 800-686-4460 or chat with us here for further assistance.

      reply to Jacob

  38. Randy says

    The “No Service” display is a common problem on the Link II phone but I do not know why. The phone seems to function properly regardless of the false message. CC needs to sort this out and advise customers who have purchased the Link II phones.

    reply to Randy

  39. Philip says

    How do you enter ‘return’ or new line in text mode? On Doro it was on the zero key, but not on this model.

    reply to Philip

    • Hi Philip, thanks for your message. I’d be happy to help with your questions about your phone! Reviewing the manual for the phone, I’m not seeing that jumping down a line is an option. You can try using the arrow keys, but if that doesn’t work, then it’s safe to say this phone isn’t set up for that particular option.

      reply to Jacob

  40. Philip says

    Thanks Jacob.


    reply to Philip

  41. Barbara Donald says

    why doesnt the link ll phone have an app to play the tetris game?l am very dissapointed.l like the doro 626 much better and easier to use! Barbara

    reply to Barbara

  42. Patty says

    I am trying to text and the message states FAILED, What settings might need to be checked.

    reply to Patty

  43. Shae says

    I wish Consumer Cellular would figure out a way to add a Jitterbug (now called Lively) flip phone to their offerings. I had to give up my Doro in exchange for the CC Link II and pretty much hate it. The rotary thing is awkward, it takes forever to charge but drains quickly, it won’t communicate via USB with my PC (Windows 7 Pro) because of a driver issue, instructions are unclear, etc. Get rid of this Link II please. It is not senior friendly and I really don’t want to change service to greatcall.

    reply to Shae

  44. Joshua says

    With the Doro 626 there was an option that when a number was dialed it would verbally repeat that number. For example, dial “3” and the phone would say “three”. This was very useful for a vision impaired family member. Can I find this option on their new Link II?

    reply to Joshua

  45. Jill says

    Hi. We accidently picked up the Link II after my father broke his Doro. Is there anyway we can attach a cord? He can’t use the clip on belt or case (an additional expense) since he is partialy paralyzed. Thanks.

    reply to Jill

  46. Robert Caston says

    Does the Link II allow for voice command operation, such as “call”, “volume up / down” I have reviewed the manual on your website but don’t see any instructions for using voice commands.

    reply to Robert

  47. Ben says

    Where can I get a spare battery for the Link II?

    reply to Ben

  48. David says

    Previous flip phone had a green LED that flashed to let you know you had a message or missed call. Does this phone have a similar feature? Thank you.

    reply to David

  49. Jacob says

    I received an emergency alert and the CMAS logo is on my external screen and after I deleted the alert the logo is still on the screen. How do I get it to turn off.

    reply to Jacob

    • Nicole at Consumer Cellular says

      Hi Jacob, all you have to do is follow these steps: Press the right Softkey for Messages → Options (Right Softkey) → Scroll down to Emergency Alerts → tap center button to select → Options (Right Softkey) → Delete Broadcast.

      reply to Nicole

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