Don’t let photos get lost in the shuffle—transfer, store or print them

Whether it’s dinner with friends, your latest do-it-yourself project or a fun selfie, cellphones make capturing life’s special moments quick and easy. With just a few taps, you can save, share or revisit cherished memories. But photos can add up quickly, taking up valuable space on your phone. Here are a few simple tips that allow you to transfer the photos to a safe place:

Transfer to a storage device

By connecting a USB cable from your phone to a computer, you can quickly transfer your phone’s photos to the computer’s hard drive or to a USB flash drive. Transferring your photos not only frees up space on your phone, but also ensures they’re stored in a separate, safe location — just in case your phone is ever damaged or misplaced.

Upload to the cloud

There are several free cloud storage options (iCloud, Google Drive, Dropbox and Shutterfly are just a few) that allow you to upload and store your photos. These password-protected sites keep your images secure and make it easy to share your photos with friends and family via email or by uploading to Facebook, Twitter and other social media sites. Plus, you can access your photos from other devices like your computer or tablet. Smartphone users can download an app to transfer photos directly from their phones, but anyone can use the storage options from a computer or tablet.

Print and enjoy

Rather than keeping all of your photos where no one can see them, you can print them out or create photo books. There are several websites that let you upload photos and create customized books for gifts or for simply enjoying whenever you need a smile. Another option is to load the photos on a USB flash drive and take them to a drugstore or other chain store, where you can use the store’s photo kiosk to select and print your photos. For users with smartphones, several of these stores have mobile apps, which can be used to upload and order your prints before you run to the store.

Now you can start transferring, uploading or printing your photos to share with others while knowing they’re stored in a safe, easily accessible location. Plus, you’ll have more space on your phone for capturing new memories.

Stay tuned for our next post where we teach you quick tips for typing on a touchscreen.

44 Thoughts on "Don’t let photos get lost in the shuffle—transfer, store or print them"

  1. Rick Strickland says

    Within your cell phone you have what was impossible to do even 10 years ago. You have more computing power in your pocket than was available when man went to the moon.

    It is not that hard to learn to use these new devices. Just jump in and give it a go. Search youtube for some how to videos

    reply to Rick

  2. George says

    I had a change with sim card and my phone. 4lgt. Got to speak to Josh Tech support 03/24/2015 around 6:50PM PST. I have had wireless service for years and I want to say Josh was so nice, so patient and Sooooo helpful. Hats off to him. Set it all up and everything is perfect. I am so glad I am a Consumer Cellular customer. Thanks to all of you and your fine customer service.

    reply to George

  3. Linda Jones says

    We have many photos on our phones, but have been unable to download them anywhere. Even our geeky savvy IT son was unable to get them to download. Any suggestions?

    reply to Linda

    • Ashley at Consumer Cellular says

      Thank you for asking, Linda. One of the easiest ways to remove photos from your phone is to attach your device to a computer using the data cord that came with your phone. Your computer should recognize the photos, and you can transfer them to a hard drive or other safe location. If that doesn’t work, please give us a call at 888-345-5509. We can troubleshoot this for you, and walk you through this step-by-step. We appreciate you taking time to comment, and we hope you have a wonderful day!

      reply to Ashley

  4. Lyle Puepke says

    Someone wants a picture that I took with my Phone. How do I send it to their Phone

    reply to Lyle

    • Ashley at Consumer Cellular says

      Thank you for the question, Lyle. The easiest way to send a photo to another person is via picture messaging. You can send the photo in a text message by attaching it, usually by selecting a paperclip icon next to the message. From there, find the image you would like to send and select it. You will need to have a text and data plan in order to send picture messages. If you run into any issues, just give us a call at 888-345-5509, and we will be happy to assist you. Thanks again!

      reply to Ashley

  5. sheryl says

    I was trying to send pics to daughter in law. Very frustrated it would say sending message but no pics. Not thru g-mail or e-mail. What am I doing wrong?

    reply to sheryl

    • Ashley at Consumer Cellular says

      Thank you for asking, Sheryl. It sounds like your data may not be turned on. In order to send a picture or video message (also known as a multi-media message), you do need to have data enabled on your device. If you typically turn it off to use Wi-Fi only, this is a common occurrence. We recommend turning it on briefly to send your picture, then going back to only using Wi-Fi to save data from your plan. If that doesn’t resolve the issue, give us a call at 888-345-5509. We can troubleshoot the issue for you, and get you back to sharing your photos in no time! Thank you for reaching out to us, and we hope you have a great day!

      reply to Ashley

      • Destiny says

        I have the same problem.It won’t let me send videos or pictures only text.But I don’t have data on my phone.What can I do in order to send pictures or videos?

        reply to Destiny

        • Ashley at Consumer Cellular says

          Thanks for reaching out to us, Destiny! We may need to adjust some settings on your phone, so please call us at 888-345-5509 at your convenience so that we can troubleshoot further. We appreciate you taking the time to post, and we look forward to assisting you soon!

          reply to Ashley

  6. Marilyn says

    After downloading my photos, is there an easy way to delete them off my phone other than selecting them one by one and deleting?

    reply to Marilyn

    • Ashley at Consumer Cellular says

      That’s a great question, Marilyn. It’s a good idea to remove pictures from your phone periodically to save space and ensure your pictures are backed up in a safe place.

      If you’ve downloaded the pictures to your computer, you should be able to see your the photos saved to your phone. Connecting your phone to your computer should allow you to use it as a hard drive. You can easily delete the pictures by using your mouse to highlight the files, then select delete or move them to the trash. Then disconnect your phone from your computer, and you will no longer see the pictures on your phone. You can also move your photos to an SD card placed in your phone, then remove the SD card.

      If you run into any issues or need some help, we’re happy to walk you through the process at 888-345-5509. Thanks for posting, and enjoy those memories!

      reply to Ashley

  7. lazar rusu says

    Hi ASHLEY, My cellular has no Internet. How I transfer photo to similar cellular.?

    reply to lazar

    • Ashley at Consumer Cellular says

      Good question, Lazar! For phones such as yours, using a micro-SD card works well to transfer your photos, as does saving them directly to your computer. Your phone most likely came with a data cable, so you can use that to connect your device to your computer. That way your precious memories will be safe, and you can move them to a new phone or hard drive as needed. If you need any assistance, we’re happy to help you over the phone at 888-345-5509. We appreciate you taking the time to comment, and we hope you have a wonderful day!

      reply to Ashley

  8. Beth says

    I just purchased a consumer cellular phone. My phone only came with a cable to charge the battery. Do I need to purchase another cable to transfer the pictures from my phone to my computer?

    reply to Beth

    • Ashley at Consumer Cellular says

      Great news, Beth. The same cable can be used to transfer your photos to your computer. Just unplug it from your charger, and plug it into the USB drive of your computer. If you have any questions, we’re happy to help at 888-345-5509. Thank you for taking the time to ask your question today!

      reply to Ashley

  9. Stephànie Noble says

    I need help to transfer pictures from my cellular one phone from my picture gallery.

    reply to Stephànie

    • Ashley at Consumer Cellular says

      Thank you for reaching out to us, Stephanie! Depending on your phone, there are a few easy options for transferring your pictures. First, you may be able to save them to an SD memory card in your phone, then use the memory card to save them to a computer. Next, you may be able to connect your phone to a computer with the cord that was included. Finally, if you have a smartphone, you can backup your photos with the free Google Photos app. It will save your photos to cloud storage, so you’ll always have them in a safe place. We’re happy to help walk you through these options over the phone at 888-345-5509 if you like. We appreciate you posting, and we hope you have a great day!

      reply to Ashley

  10. Vicki says

    I have a Huawei 2 Android and cannot transfer photos to my computer. The recharging cord has a wall plug-in on one end so cannot be used as a USB cable. I’ve sent them via email but they never arrive and Support says our signal may be too weak. I’ve tried sending again from other places where signal should be stronger and they never arrive.

    reply to Vicki

    • Ashley at Consumer Cellular says

      Thank you for reaching out to us, Vicki. Have you tried downloading and using the Google Photos app? This will allow you to back your photos up using cloud storage. Then you’ll be able to download them to your computer just by signing in to your Gmail account. We can walk you through the download process at 888-345-5509 if you like. We appreciate you posting, and we look forward to assisting you!

      reply to Ashley

  11. Carolyn says

    My friend has an old flip phone with no internet connectivity, therefore no email capability, and no USB port. She can only text with her phone. Is there any way she can save her photos? Can she attach the photos to text messages? She is concerned that when she replaces the phone, all her photos will be lost.

    reply to Carolyn

    • Ashley at Consumer Cellular says

      Thank you for posting, Carolyn! You may check with your friend and see if her flip phone has a slot for an SD card. This is often found by removing the back of the phone and checking near the battery. If there is a slot, she should be able to save her photos to a micro-SD card, which can then be used with her computer or a card reader. That way, her photos will be safe if she needs to switch to a new phone. It’s a great option for many Android smartphones as well! She could also attach the photos to a text message, and have the recipient save the images. We appreciate you taking the time to post, and we wish your friend the best of luck!

      reply to Ashley

      • Carole says

        We have an Envoy flip phone, and want to save a photo to our computer. We have a USB cord that plugs into our phone charger jack. Will this allow us to save the photo to our MAC probook? If so, can you please give instructions

        reply to Carole

        • Ashley at Consumer Cellular says

          Thanks for asking, Carole! You should be able to connect your Envoy to your computer with that USB cord. On your Mac Probook, the best app for removing the photos should automatically load once the phone is plugged in. You can also move your photos to an SD card in the Envoy if that is more convenient. If you run into any issues, please don’t hesitate to call us at 888-345-5509. We appreciate you posting today!

          reply to Ashley

  12. janel says

    I like this. You SHOULD be able to just plug it into the USB port. …unless your computer can’t find a driver… and you can’t find a driver online because Consumer Cellular calls the Huawei flip phone an Envoy and all searches for a driver lead back to this page or a phone you don’t have. And then you give up trying to share the pictures you took before you pull out all your hair and realize that the camera is useless.

    reply to janel

    • Ashley at Consumer Cellular says

      We’re sorry to hear that you’re experiencing issues with the Envoy, Janel. Every computer is different, and may require different drivers or software in order to remove the photos. You can also save them to an SD card then move them to your computer that way if it is more convenient. You’ll find the spot for the SD card by removing the back cover. It is located directly above the battery. If we can assist you in moving your photos, please give us a call at 888-345-5509 and we will be happy to help you. Thank you for reaching out to us, and we hope to speak with you soon.

      reply to Ashley

  13. Clay says

    I took my new galaxy s6 swimming. It’s toast. I put my sI’m card in my old work phone, gal. S5,. How can I access the cloud to retrieve my pics from old phone?

    reply to Clay

    • Hi Clay, I’m sorry to hear your phone took a swim! If your pictures were backed up to your Google account or Samsung account, you should be able to log into the account on your new phone and retrieve the backup. Unfortunately, if the information had not recently been synced to the cloud, it won’t be available to retrieve.

      reply to Jessica

  14. Bob says

    The biggest problem is we can’t download pics and I have no “text” options. All I wanted to do was download my pics to my PC.

    Can you help?

    reply to Bob

    • Ashley at Consumer Cellular says

      We can help walk you through that, Bob. For many devices, you can do this without a text plan by connecting your phone to a computer with the charging cord, or by transferring photos to a microSD card, then inserting that card into your computer. Please give us a call at 888-345-5509, and we’ll work with you to find a solution. Thank you for posting today!

      reply to Ashley

  15. Heather says

    My Mom has a consumer cellular phone. How do you transfer text photos that you have received to your gallery?

    reply to Heather

    • Ashley at Consumer Cellular says

      Thank you for posting, Heather! Saving photos sent by text message is different with each device. If she’s using a flip phone, the option to save the picture should be found in one of the menu options when the message is selected. If she is using an Android smartphone, she should be able to touch the photo on the screen and hold. A menu will appear with some options, including the option to save the photo. If she is using an iPhone, she should tap the photo she wants to save, and select the Save option that appears on the screen. We’re happy to help walk her through it over the phone at 888-345-5509 if she likes. Thanks again for reaching out to us, and we hope you have a lovely day!

      reply to Ashley

  16. Douglas Murawski says

    I HAVE A CONSUMER CELLULAR CELL FLIP PHONE. Someone left me a message that they sent me a picture to my phone. I did not see any photos in my phone and honestly do not know where to look or how to retrieve pictures. I have never done that. Can you walk me through it?

    Thank You
    Doug Murwski

    reply to Douglas

    • Ashley at Consumer Cellular says

      Thanks for asking, Douglas! If someone sent you a photo, it should appear in your text messages. I reviewed your account, and I see that you’re using the Consumer Cellular 101. You should be able to go to your Messaging inbox, and see the photo by using the . We detail this in our How-To video here. If the photo is not in your messaging inbox, we can do some additional troubleshooting with you over the phone at 888-345-5509. We appreciate you taking the time to post!

      reply to Ashley

  17. Lillian Gales says

    I spoke with someone at consumer cellular and she tried to help me retrieve my photos that were taken from July thru Aug 2017 and we could not find them anywhere. I have a ZTE Model 828 smartphone.we tried everything to find pics.
    I lost some very dear pictures of family.

    I have AOl and Google accounts on my phone.

    reply to Lillian

    • Ashley at Consumer Cellular says

      We’re so sorry to hear that, Lillian! I reviewed your account, and I see that Sierra, our account advisor, worked with you to find a resolution. If you still aren’t able to find the photos on your phone, please try connecting it to a computer to see if the files can be seen that way. We’re happy to assist you further at 888-345-5509, and appreciate you reaching out to us.

      reply to Ashley

  18. DIANE R SMITH says

    May I say as a phone for simple calling, this model is fine (Alcatel?
    I can’t find the model number even on the battery).
    However as a camera it sucks.
    There is NO WAY I can get a photo to download to my computer via the USB cable. It says HOST NOT FOUND. If I could afford it I’d switch to a smart phone. There’s no answer in any of the posts above, either. I’m going to pull up the photo on my phone and take a picture of it with my camera. That’s the only option I have. I sure won’t be using it as a camera any more!!!

    reply to DIANE

    • Ashley at Consumer Cellular says

      We appreciate you taking the time to reach out to us, Diane. I was able to review your account, and I see you’re using the Go Flip. If you have photos stored on your phone and you’d like to transfer them, you have a few options. The first is to install an SD card in your phone, then save the photos to the SD card. Then you can place that SD card in a computer or other device. Please give us a call at 888-345-5509, and we can walk you through this process if you like. Another option is to send them to a friend or family members via text message, and they can email them or save them to your computer. Thank you for posting, and we look forward to speaking with you soon!

      reply to Ashley

  19. Edwin says

    I’ve had a Doro flip phone from Consumer Cellular since 2013. It has worked fine in the past. To send photos from phone to cpu I would just connect the phone cable to the cpu usb port. The cpu would recognize it as a portable disk and allow me to access its photo directory and copy photos to the cpu. No longer. Now when I connect the two devices the phone just begins charging and the computer doesn’t recognize it as a disk drive as in the past. I tried connecting the phone to another windows 7 computer with the same result – just charging mode. Because of this last test I think the problem is in the phone’s firmware. What can I do?

    reply to Edwin

    • Nicole at Consumer Cellular says

      Hi Edwin, I’m sorry to hear that the phone isn’t being recognized when connecting to the computer anymore. If you haven’t already, I recommend trying with a different USB cord and see if that offers any improvement. If you’re still having trouble, you can call us at 888-345-5509 or chat with us here.

      reply to Nicole

  20. Michael DIFiore says

    My dad has an Alcatel flip phone model number 392cc. How do I recover lost photos from the phone?

    reply to Michael

    • Hi Michael, that’s a great question, thanks for your post! I would advise that the only way to restore lost photos on a flip phone would be if they’re saved to something like a memory SD card or to a computer that you can sync the phone to. Beyond that, we do not have a way to restore lost photos.

      reply to Jacob

  21. Darin Barksdale says

    samsung galaxy note two information recovery computer software

    reply to Darin

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