Create a Secure Family Circle with GrandPad, Powered by Consumer Cellular

Last month we invited you to meet GrandPad, our exciting new senior-friendly tablet. Going forward, I want to let you know about some of the unique features of GrandPad, Powered by Consumer Cellular that make it such a great tool for keeping families connected.

GrandPad is designed to help keep mom and dad in touch with all the people and activities important to them as they grow older, and to give families a simple and secure way to communicate and share with them. But more than just a tablet for seniors, GrandPad offers a secure private network that a family administrator can manage for added protection against spammers or scammers. Using either the GrandPad Central website or the convenient smartphone companion app, the administrator creates a “Family Circle” of approved contacts. This makes sure that only those who are authorized (“Companions”) can contact mom and dad, so they won’t be bothered by messages, calls, or photos from people they don’t know.

Once they’ve been added to the family circle as companions, your family members can interact with mom and dad in the same modern ways they would with anyone else. Using the smartphone app, they can reach them by voice or video call, send them emails, or share photos. They can even create a link directly to their social media feeds, so that pictures they post will be shared to the GrandPad as well.

Perhaps best of all, GrandPad family circle and private network contribute to your peace of mind in your role as a caregiver. You can rest assured that mom and dad are able to easily reach family members and stay engaged in activities they enjoy without exposing them to the pitfalls that can accompany devices or online communication tools lacking the proper firewalls and security.

This senior-friendly tablet is truly is a wonderful way to bring the whole family together. By introducing mom and dad to GrandPad, Powered by Consumer Cellular, you’re providing one of the best ways available to help prevent the loneliness and isolation that can be so debilitating to our aging loved ones. Learn more about GrandPad today or contact customer service at (888) 545-1425 if you’re ready to bring one into your own family circle.

26 Thoughts on "Create a Secure Family Circle with GrandPad, Powered by Consumer Cellular"

  1. Linda Laxarine says

    I keep being told an unlimited data plan is in the works with Consumer Cellular. When is it going to happen?

    reply to Linda

    • Ashley at Consumer Cellular says

      Thanks for asking, Linda. We don’t have any new plans to announce at this point in time, but if that changes, we’ll be sure to post about it here on the blog. We appreciate you posting, and we hope you have a great day!

      reply to Ashley

  2. Evelyn Celedon says

    My 30 yr old daughter lives with us, she’s going back to school and not working, her phone is on my plan with AT&T. If I switch to Consumer Cellular can I still keep her on our plan. If not then I can’t switch.

    reply to Evelyn

    • Ashley at Consumer Cellular says

      That’s a great question, Evelyn. I’m happy to tell you that we offer family plans, so your daughter can be included on your account. You’ll be able to share the minutes, texts and data from your plan, and calls between phones on the same plan are free! It’s just $15 per each additional line on your account. We’re happy to tell you more about this option and help you find the best plan for your family at 888-345-5509. Thanks for taking the time to learn more about us, and we hope to speak with you soon!

      reply to Ashley

  3. fred hendrix says

    I’m a 61 year old vet. Live on a pension. What prices are available to me?

    reply to fred

    • Ashley at Consumer Cellular says

      Thanks for posting, Fred. We offer a convenient monthly plan of $40 for GrandPad, and if you’re an AARP member, you’ll receive a monthly 5% discount. If you’re interested in our cellular service, you can view our available plans here on our website, or we can help you find one that meets your needs at 888-345-5509. We appreciate you taking the time to learn more about our service, and we hope you have a lovely day!

      reply to Ashley

  4. David Broberg says

    Is there a way I can connect to the internet from a smart phone when I am traveling?

    reply to David

    • Ashley at Consumer Cellular says

      Thanks for posting, David. It sounds as if you’re talking about the tethering feature, which is available on some smartphones. This allows you to connect another device to the internet via a Wi-Fi connection to your phone. We’re happy to talk with you and see if this is an option with your device. Please call us at 888-345-5509 at your convenience. We appreciate you taking the time to reach out to us, and we hope you have a wonderful day!

      reply to Ashley

  5. Alvaro says

    Better get another carrier. Support in my experience is really, really bad. Get out ASAP.

    reply to Alvaro

    • Ashley at Consumer Cellular says

      We’re sorry to hear that you had a negative experience with us, Alvaro. Please accept our apology, and if we can assist you with any issues or concerns, please give us a call at 888-345-5509. Thank you for bringing this to our attention, and we look forward to assisting you.

      reply to Ashley

  6. Marjorie Cole says

    Do you need the Internet for Grandpad

    reply to Marjorie

    • Ashley at Consumer Cellular says

      Good question, Marjorie! The GrandPad comes with a connection to the internet, so no need to connect to Wi-Fi or other networks. We’re happy to answer any other questions you may have at 888-345-5509. Thanks for posting!

      reply to Ashley

  7. Gina says

    i noticed today that there were articles that had posted in the source buttons. where do they come from and how can you control them?

    reply to Gina

    • Nicole at Consumer Cellular says

      Hi Gina, thank you for posting. All of the buttons on the GrandPad receive updates automatically when available. This includes any new articles available. Articles are curated directly by our GrandPad team, and you can control what articles are available on the device by calling GrandPad support at 888-537-7781.

      reply to Nicole

  8. grandpas. Reyna says

    Does Medicare and Medicaid.cover the grandpad.

    reply to grandpas.

    • Nicole at Consumer Cellular says

      Hi Reyna, we appreciate your interest. You would need to check with Medicare and Medicaid to see if the GrandPad would be eligible. However, since it is not a medical device, it is likely that it would not be covered.

      reply to Nicole

  9. Janet Gallmeyer says

    What does a smart phone have that a grand pad doesn’t? Do you have e mail with a grand pad? Can you download movies, etc. on it? Would I need to have both to get everything I need that I have on a smartphone?

    reply to Janet

    • Ashley at Consumer Cellular says

      Thanks for asking, Janet. GrandPad was designed specifically with older seniors in mind, particularly those who may not be familiar with other types of technology, such as tablets or smartphones. GrandPad users can email friends and family within the circle, but they can’t download music, movies or other media. If you’re looking to use a standard email account, a smartphone may be a better option for you. We appreciate you posting!

      reply to Ashley

  10. Tina Davis says

    Can phone calls be made with the grand pad???

    reply to Tina

  11. Remy says

    Aloha can i upgrade the samsung J3 to grandpad?

    reply to Remy

    • That is a great question, Remy, thanks for your post! I would advise the GrandPad is actually designed to be a very simplified and secure option for those who are not comfortable with modern technology to be able to keep in touch. The GrandPad does not have features that a smartphone has, such as an app store, or GPS so if those are something you use we would recommend sticking with a smartphone upgrade. Otherwise, if you’re looking for something that is more simple, the GrandPad may be a great choice.

      reply to Jacob

  12. Ken Rogers says

    How as the administrator can I see if the GrandPad is turned on at my Moms room. She hasn’t answered in about 7 days. Can I turn it on remotely?? Thank you, Ken.

    reply to Ken

    • Nicole at Consumer Cellular says

      Thank you for posting, Ken. There isn’t a way to specifically check if the GrandPad is powered on, or to power it on remotely. However, we do have a system in place to contact the Family Admin as well as the user in the event that the device is not connecting for at least 48 hours. You can also view the statistics for the GrandPad within GrandPad Central as well to check the user’s activity.

      reply to Nicole

  13. Terri Brown says

    I live in Virginia and my mother lives in New York and does not have Wi-Fi in her apartment only in the community room. I have a smartphone on the Verizon plan. If i purchased a grandad and pay $40 a month what cellular service will she be connected to? Will she be able to Google questions through the internet? Can she text me on my cell phone? can she receive pictures through text and email? Is there an additional charge for texting or emailing?

    reply to Terri

    • Hi Terri, those are great questions, thanks for posting! I would advise that the service that she would be connected to would either be our AT&T or T-Mobile towers depending on the exact location of her apartment, but the service would be through Consumer Cellular for billing. She can use the browser to look up any questions and can send you a text via the email function on the GrandPad — email for her, but a text to your phone, for no additional cost. All of the services including the calls, emails, and everything else on the GrandPad is covered under the $40 a month plus tax.

      reply to Jacob

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