More wonderful news! Consumer Reports recently published its annual cellphone service report for 2016 and while their rules do not allow us to say who came out on top, we think you’ll be as excited as we are to see this year’s results. And here’s a hint – we’re at the same place we have been for 5 of the past 6 years. We’re particularly proud of the ratings tallied for value, support, knowledge and courtesy. All things we work very hard at! Our customers are quite vocal in letting others know they’re getting the most options and value without compromising service, and we couldn’t be happier to hear it!
Ratings like these from such a well-known and highly regarded source are extremely valuable, and are relied upon year after year by the public when selecting the right carrier for their wireless needs. What we particularly like about the Consumer Reports ranking is that it is based 100% off the responses of 90,000 wireless customers all rating the experience with their wireless carrier. No supposed experts or panel of judges. Just direct feedback from actual customers.
We’ve been around for more than 20 years, so it’s not the first time we’ve been noticed, and it certainly won’t be the last. Our 2 million customers keep sharing with friends and family how much they love our service, and their voices are certainly being heard.
On behalf of everyone at Consumer Cellular, thank you for telling the world why you love us and our service. We look forward to giving you more reasons to spread the word this year and over many years ahead.
If you would like to view the Consumer Reports article, just click here or pick-up the February issue on a newsstand near you.