Connie & Jack. They’re back!

Remember Connie and Jack? They’re back on your television screen in some fresh, new witty commercials we’re sure you’ll enjoy.

This time, they’ve set off together on a coast-to-coast tour discovering all the ways Consumer Cellular is offering great service, flexible cell phone plans and more. In this series, Jack seems to have convinced himself that he’s the number one Consumer Cellular fan. Connie knows that others like us just as much, though.

With each state they cross, Connie and Jack find someone with a new reason to love Consumer Cellular. One couple loves never paying for more than they need. Others think the family cell phone plans are great, even for small families like theirs. And for another, keeping their same phone and phone number made all the difference. You’ll see Jack soon realize that he may have some competition for that number one fan title!

It was great fun for our crew to film across the country, and I think you’ll also be entertained as you see Connie and Jack’s story unfold. As you watch, you might notice how much you have in common with all the other customers who love our service. There are more and more every day!

Who will Connie and Jack bump into along the way? Watch the lively duo’s new commercials right here.

 

 

135 Thoughts on "Connie & Jack. They’re back!"

  1. Rick Koch says

    Great commercial! Really shows the broad reach of Consumer Cellular! Great phones, great pricing, great talk & data plans, some of the best service reps on the planet … what’s not to love!? Consumer Cellular … Just keeps getting better!

    • Janine Woodworth says

      I switched to Consumer Cellular because I love these commercials. Is “Jack” having some voice issues? I’ve noticed he is pretty much silent in recent commercials.

  2. FREDERICK Lauck says

    I am disabled and in need of a phone I know I qualify

    • Ashley at Consumer Cellular says

      Thank you for posting, Frederick. We’re happy to help you choose a plan and phone that is right for you. Just give us a call at 888-345-5509, and we’ll walk you through the process. We look forward to speaking with you!

  3. Cathy says

    Love the connie and jack team
    Hope jack is ok looks very thin in recent commercial

    • Ashley at Consumer Cellular says

      We’re glad you love Connie and Jack as much as we do, Cathy. Jack recently started eating healthier foods and exercising more, so he is just reaping the benefits of a healthier lifestyle. We appreciate you asking, though!

  4. Lauris Selleck says

    I’m try to find out the real names of Connie and Jack.

    • Ashley at Consumer Cellular says

      Thank you for asking, Lauris. The actors names are Jane Bement Geesman and Tim Van Pelt. We appreciate you taking the time to reach out!

    • Gwendolyn Teague says

      I was wondering about Jack & Connie. I thought Jack was sick. My husband & I really miss seeing them on Consumer Cellular. I am going to see about your plans since my cell phone contract is up. Will Connie & Jack be back. I truly thought they were married. They work really well together. We miss them.

      • Ashley at Consumer Cellular says

        Thank you for posting, Gwendolyn. Jack and Connie do make a great team, and I can assure you that Jack is quite healthy. We’re simply trying a different approach, with some new friendly faces. I’ll be sure to pass your feedback on to our team, so we’re glad you took the time to reach out to us. We think our service would be a great fit for you, and when you’re ready, we’ll be available at 888-345-5509 to get started. We appreciate you reaching out to us, and we hope to see you as a customer soon!

        • Peggy says

          Your new ads are great but your Jack and Connie commercials are so much better. Miss seeing them.

          • Ashley at Consumer Cellular says

            Thank you for posting, Peggy! We appreciate your feedback regarding our commercials, and I’ve passed it on to our Marketing team. We hope you have a wonderful day!

      • Linda L. says

        Yes, I had to wait for my contract to end also. Why can’t other companies be so good?

  5. Ruth Ladrach says

    I love your ads, they tell you what you need to know and gives you two very fine people doing a very great job informing us. Thanks

  6. Tom Prewitt says

    What happened to offering Samsung phones. The Motorola phones are garbage, and the Hawau(whatever) are even worse. I have been a customer for a number of years, but unless you can come up with a decent Android phone, I am going to have to go elsewhere.

    • Ashley at Consumer Cellular says

      Thank you for commenting, Tom. We do our best to provide a variety of phones, but we understand that some of our customers would prefer something different. That’s why our SIM card is such a great option. You can use it with most unlocked GSM phones so you can choose the perfect phone for your needs. You can learn more here on our website, or call us at 888-345-5509 if we can answer any questions. Thank you for posting, and we hope you have a wonderful day!

    • Linda L. says

      C.C. has Motorola cell phones. Check before going to another company!

  7. Annie France says

    I believe Connie’s real first name is “Cammie”. I knew her in Seattle when she was a flight attendant for Northwest.

  8. mike says

    Unfortunetly I think the early commercials make seniors look bad. I guess it’s suppose to look like they are smart with a lot of energy? I feel like this not a good selling point that it represents.

    • Ashley at Consumer Cellular says

      We appreciate the feedback, Mike. Our goal for our commercials is to provide some fun entertainment as we tell the world about our service, but we do understand that they aren’t for everyone. Thank you for taking the time to post today!

  9. Gina says

    I LOVE this couple, but especially Jack. Please make sure to keep him going in future commercials – I really connect with him. He’s a very natural actor.

  10. Sylvia says

    Is the guy in the overalls in the Cross America commercial Tim’s brother? They look just alike.

    • Ashley at Consumer Cellular says

      That would be pretty funny, but they are un-related, Sylvia. At least to our knowledge!

  11. Bren says

    jack has lost weight, big time!

  12. Sabra says

    There is a woman in the commercial who looks and sounds like Dionne Warwick. Is it her? She and a man are sitting on a porch.

    • Ashley at Consumer Cellular says

      Thank you for asking, Sabra! That actress is not Dionne Warwick, but we think she did a wonderful job!

  13. Sharon says

    The actor who plays the barber who has a smartphone – is that Scoey Mitchell??

    • Ashley at Consumer Cellular says

      Thank you for asking, Sharon. The actor is not Scoey Mitchell, but another lovely gentleman. We appreciate you asking, though!

  14. sheila windischman says

    Then Jack and Connie aren’t married awe They make such a cute couple!!!!

  15. Helen says

    My significant other and I have been using Consumer Cellular for so many years we can’t even remember! I am so impressed with the quality I ordered my phone online and she picked one up at a Target store. No better way to keep in touch with our grandchildren than Consumer Cellular! We are the biggest fans!

  16. Harold Melton says

    We’ve had the service for a year now, only problem is the wait time to speak with a real person. Love the commercials, saw Connie in a bit part in a t.v. show. She did a good job.

    • Ashley at Consumer Cellular says

      Thank you for sharing your experience, Harold! We do apologize for the wait time, and please know that we are working to reduce that. We appreciate your patience in the meantime, and we hope you have a great day!

  17. Sheila and Bennet says

    In an older commercial, Fred and Doris are seen buying a canoe. When Jack and Connie are canoeing in this spot, they meet another couple. Is the lady the same actress who played Doris? (The man doesn’t look or sound much like Fred.)

    • Ashley at Consumer Cellular says

      Great eye, Sheila! They are not the same actors, we did have two different talented ladies involved. We appreciate you watching the commercials, and we hope you have a great day!

  18. R. Buongirno says

    where is the desert scene (people painting) located?

    • Dominic at Consumer Cellular says

      Thanks for the question! That particular scene was filmed in Central Oregon.

  19. Tonia says

    Who were the Minnesota people on the lake?

  20. Keith says

    I really enjoy the commercials with Jack and Connie, and I hope they continue for a long time. The commercials are clean, positive, and quite refreshing. It’s really nice to see good clean and wholesome commercials like this on television.

  21. Art Rodriguez says

    Was Jack recently on a Celebrity cruise on the Celebrity Reflection. if he was not I have a picture of his twin. We were on a tour in Ephesus Turkey and then we went to see this carpet display.

    • Ashley at Consumer Cellular says

      How funny, Art! We don’t know if Tim (the actor who plays Jack) was on the cruise with you, but it sounds like a good time was had by all!

  22. Eric says

    In TV spots and print ads – I have to admit I detest the Connie character. She seems condescending, always be putting Jack down. I don’t see them as a “cute” couple.

    • Ashley at Consumer Cellular says

      We appreciate the feedback, Eric. We do enjoy Connie and Jack, but our newest commercials feature some new faces you may enjoy. Thank you for posting!

  23. hannah says

    What happened to Jack and Connie? Will they be back on commercials soon?

    • Ashley at Consumer Cellular says

      Thank you for asking, Hannah! We have really enjoyed having Connie and Jack be a part of the Consumer Cellular family. Our newest commercials feature more friendly faces, and we hope you enjoy them just as much. We appreciate you commenting, and we hope you have a great day!

      • hannah says

        Aww. my mom is really upset they wont be on again. 🙁 thanks for the response.

      • Joyceanne says

        Don’t care for the new couples, more friendier faces not really. We enjoy Connie and Jack so very much please bring them back. They come across as a truly real couple. They’re too cute together.

        • Connie Dramble says

          Please bring back Connie and Jack, it’s clear, everybody loves those two! It’s time….

          • Ashley at Consumer Cellular says

            Thank you for posting, Connie! We appreciate you taking the time to share your thoughts with us, and I’m happy to pass this on to our Marketing team. We hope you have a lovely day!

        • Connie Kelly says

          Yes please bring Connie and Jack back ! They were the best!

  24. Lilly says

    Missing Connie and Jack in the new commercials. It’s just not the same 🙁

    • Ashley at Consumer Cellular says

      Thank you for the feedback, Lilly! We appreciate you sharing your thoughts with us, and we hope you have a great day!

  25. Sue says

    Only like the commercials with Connie & Jack. Saw the new one and not the same. Don’t ruin a good thing.

    • Ashley at Consumer Cellular says

      Thank you for the feedback, Sue! We love Connie and Jack, too, but we’re also really excited about our new commercials. They introduce Consumer Cellular to the world as a simple, affordable option for cellular service. We appreciate you posting, and thank you for your time!

  26. Minnie says

    Jack and Connie are your brand. The new ads, though well acted, are forgettable. They lack the charm and sense of story we had with CoJack

    • Ashley at Consumer Cellular says

      Thank you for posting, Minnie. We love Connie and Jack as well, and we’ve enjoyed them so much over the years. Our new ads take a different direction, explaining to the world how easy and simple it is to use our service. We appreciate your feedback, and I’ve passed it on to our Marketing team for review. Thank you for taking the time to post, and we hope you have a great day!

  27. Mary says

    Bring back Connie and Jack. I don’t even watch the commercials any more without them. I also noticed Jacks weight loss. Happy to hear he is ok! Bring them back!

    • Ashley at Consumer Cellular says

      We appreciate you posting, Mary. Connie and Jack have been a great part of the Consumer Cellular brand and we love them just as much as you do. Thank you for sharing your thoughts with us, and we hope you have a great day!

      • Gracie says

        I really liked Connie and Jack, bring them back! I do not like your new characters/commercials. They are boring!!!!! Hope you reconsider bringing Connie and Jack back!!!!!

        • Ashley at Consumer Cellular says

          Thank you for the feedback, Gracie! We love Connie and Jack, too, and we also really enjoy our new faces as well. I’ve passed your comments on to our marketing team, so thank you for taking the time to share your thoughts with us. We hope you have a great day!

  28. Donna says

    No more consumer cellular for me either…….sometimes when you try to fix something that is not broken, it breaks anyway, you could and at the very least, broken in a new couple slowly, with Jack and Connie, as a foursome, or a specific little group to use to filter out your new commmericals slowly – to give audience time to get used to your new ideas and filtering out the old that people love, that apparently are not favored at all……………but the way it happened, just raised the bar on your competition’s phones and services…….loyalty is wonderful, if you can hold onto it……..

    • Ashley at Consumer Cellular says

      We appreciate your feedback, Donna. Thank you for sharing it with us, and please know that I’ve passed your thoughts on to our marketing department. We hope you have a wonderful day!

  29. Janice Denning says

    I really miss Jack and Connie. They are Consumer Cellular

    • Ashley at Consumer Cellular says

      Thank you for posting, Janice. Connie and Jack have been a great part of our Consumer Cellular family, and we’re excited to introduce you to some new friendly faces in our latest TV spots as well. We hope you enjoy them just as much!

  30. Jackie Breiner says

    My husband and I stopped everything when Jack and Connie came on TV. Please bring them back. They made consumer cellular Authentic!

    • Ashley at Consumer Cellular says

      Thank you for the feedback regarding our commercials, Jackie! I’ve forwarded your comments to our Marketing department, so thank you for taking the time to share them with us. We love Connie and Jack, too, and they have been a great addition to the Consumer Cellular family over the years!

  31. carolyn wishon says

    Where is Jack and Connie? I sure do miss them.

    • Ashley at Consumer Cellular says

      Thank you for asking, Carolyn. We’re introducing some new fun faces in our latest commercials, but Connie and Jack will always be a part of our Consumer Cellular family. We appreciate you taking the time to post!

  32. Nancy Ivy says

    I miss Jack and Connie very much. I’m not knocking the new ones, but Jack and Connie was just Consumer Cellular. Bring them back please!

    • Ashley at Consumer Cellular says

      Thank you for the feedback, Nancy! I’ll be happy to pass this on to our Marketing department. We appreciate you posting, and for letting us know you enjoy our commercials!

  33. Anna says

    You need to put Connie and Jack back on your ads. Dont even watch the new ones with the new faces. Connie and Jack are your brand. People will watch and listen, if you put them back in you ads.

    • Ashley at Consumer Cellular says

      We appreciate you sharing your feedback with us, Anna. Connie and Jack will always be an important part of Consumer Cellular, but we’re happy to feature some additional faces in our newest ads. I’m happy to pass this on to our Marketing team, so thank you for posting. We hope you have a wonderful day!

      • Sam says

        I haven’t seen Connie & Jack in quite some time.
        After reading some of the thread above….looks like they have been replaced!
        I’m all for freshening things up but you need to understand that they were
        People that WE connected with. If something is working, it seems that you shouldn’t throw the whole thing out but keep what’s working and add fresh elements. Please consider bringing back what works. Add new faces to spice things up with their story.
        Humanity sells. We identify with Connie and Jack because they are real people that we have gotten to know and love over the years. People like new but people LOVE something that they know they can count on. You built trust with that campaign. Trust what worked!

        • Ashley at Consumer Cellular says

          Thank you for posting, Sam. We appreciate you sharing your thoughts about Connie and Jack with us, and I’m happy to send your post on to our marketing team. We are always happy to hear great feedback from customers like yourself, so we are grateful that you took the time to reach out to us. We hope you have a wonderful day!

  34. Judy Samuelson Kaiser says

    I miss Connie and Jack…what happened? Your new ads lack the authenticity and energy that Connie and Jack brought to your campaign. In reading over the comments, I see that many others agree. Connie and Jack are your brand. Please, bring ’em back!

    • Vickie says

      I miss Connie and Jack and so does my husband. They seemed like a real married couple that were so great together, like me and my husband. Please get them back. Can’t really feel the connection with these strangers they have now. Connie and Jack make you feel invigorated and want to get out and do things! Love those two!

      • Ashley at Consumer Cellular says

        Thank you for sharing your thoughts with us, Vickie! I can pass your feedback on to our Marketing team, and we appreciate you taking the time to give us feedback. We hope you have a great day!

  35. Ed says

    I am a Consumer Cellular customer now…I am happy with the service…you should know that I was persuaded to switch from Verizon because I was impressed with the way Connie and Jack represented your company…they manifested honesty, clarity, accessibility and unforced humor, a uniqueness that is rare and wonderful and really should be part of your promotion…I am disappointed by the “plain vanilla” blandness of your current commercials and wonder if this is who you really are.

    • Ashley at Consumer Cellular says

      We appreciate your feedback, Ed. I’m happy to pass it on to our Marketing team for review, and I appreciate you taking the time to share your thoughts with us!

  36. Amy says

    Agree with Anna and all.. Bring em back!

    Amy

  37. Cherry says

    Bring back Connie and Jack along with new faces

    • Ashley at Consumer Cellular says

      Thank you for the feedback, Cherry! I’m happy to pass that on to our Marketing department.

  38. Melinda says

    This is so funny. I rarely love commercials but this couple, Connie and Jack, I love. I clearly am not the only one

  39. Beth says

    I completely agree with everyone’s comments. We want them back!

  40. Sarah says

    Boy, your new ads sure aren’t as fun and engaging as they were with Connie and Jack. Where’d they go? They were a great team with a fun relationship. One of the few TV ads I enjoyed watching. The new ones are like everyone else’s. Boring and forgettable, I’m sorry to say. Add my voice to the others on this thread: bring ’em back!

    • Ashley at Consumer Cellular says

      Thanks for posting, Sarah, and for sharing your thoughts with us. I’ll be sure to pass this on. We hope you have a great day!

  41. JSH says

    I have the same question Sarah had. What happened to Connie and Jack. I LOVED them. They made Consumer Cellular memorable for me. Sometimes you get a great team and should keep them together. Any chance you will bring them back?

    • Ashley at Consumer Cellular says

      Thanks for asking! At this time, we’re featuring some new faces, but we’ll be sure to let you know if Connie and Jack appear once again. We’re glad that you enjoy them as much as we do, and we hope you have a great day!

  42. T.H. says

    We keep looking for Jack and Connie. They disappeared from tv and from AARP ads. We miss their humor and their travels. Fun, interesting ads. Sorry, new ones not as good.

    • Ashley at Consumer Cellular says

      Thank you for sharing your thoughts with us, T.H.! I’m happy to pass your feedback on to our Marketing team, so thank you for posting. We hope you have a great day!

  43. Michele says

    I always thought when I retire I would love to have as much fun and feel full of life as did the actors who portrayed Connie and Jack for Consumer Cellular. They always kept my husband and I laughing! It’s the little things that means the most. The commercial(s) clicked for people wanting to buy your product. It’s always great to want to try something different and bring in new people, but not without Connie and Jack. It’s not the same. Please don’t ruin a good thing. Especially since I recently retired! I want to laugh!

  44. Peg says

    I keep looking for Jack and Connie. Where are they? New ads aren’t nearly as fun. I like best the RV ad and the garage sale commercial. Good little stories. Never thought a cell plan commercial could be so fun to watch. I miss them. So does my husband and that’s saying something! Please, more of that great couple. Thank you.

    • Ashley at Consumer Cellular says

      Thank you for your feedback, Peg! We’re glad you’ve enjoyed Connie and Jack as much as we have over the years. We’re trying a new approach with some faces, but rest assured that Connie and Jack will always be a valued part of the Consumer Cellular family. We appreciate you posting, and we hope you have a great day!

  45. Larae says

    Please bring Connie and jack back. We miss them.

  46. Anita Wallace says

    A simple question has been ask and all you have done is beat around the Bush. People want to know where Connie and Jack are because they care. They have become like family to a lot of People in the TV world.

  47. RIta Martin says

    Praying all is well with the both of you, you both have a gift of making people smile and feeling great about retiring and enjoying life with one another. And purchasing a phone service that will give us good service at a great price.

    • Ashley at Consumer Cellular says

      Thanks for posting, Rita! We can assure you that Connie and Jack are doing well. Our new commercials have a different focus, highlighting the various ways our service works for everyone. We appreciate you reaching out to us!

  48. Carmen Jones says

    I’d like too see Connie and Jack again, please bring them back! Thanks

    • Ashley at Consumer Cellular says

      Thank you for sharing your feedback, Carmen! I’ve passed it on to our Marketing team, so we appreciate you taking the time to post. Have a wonderful day!

  49. Kelly says

    I just watched your “new” commercial! Not the same at all!! Someone needs to tell marketing don’t fix what’s not broken!!!! Bring back Connie and Jack please.

    • Ashley at Consumer Cellular says

      I’m happy to pass your feedback regarding our commercials on to our Marketing team, Kelly. Thank you for taking the time to share your thoughts with us!

  50. Jan says

    I miss seeing Connie and Jack in your commercials. It was nice going on the road trips with them. Bring them back, not really find of the new commercials. Thank you

    • Ashley at Consumer Cellular says

      Thank you for your feedback, Jan! We’re glad you enjoyed our commercials, and I’ve passed your comments on to our Marketing team. We appreciate you posting, and we hope you have a wonderful day!

  51. Betty says

    After reading all of the comments about how everyone misses Connie and Jack………..and the reply that you are trying something new. It would appear your marketing department is missing the message and you are not really addressing the concerns of your customers. What a pity

    • Ashley at Consumer Cellular says

      We really appreciate your feedback, Betty! We know that many of our customers love Connie and Jack as much as we do. I’m happy to pass your feedback on to our team, and thank you for posting today!

  52. Barb P says

    I have been reading all the comments about Connie and Jack an I too miss them. My husband said it just isn’t right without them. They are a breath of fresh air and they are funny. We need them back. With all the stressfulness in today’s daily living, they help make sense out of it all. Please bring em back.

    • Thank you for your feedback, Barb. I’m happy to pass your comments on to our Marketing team. We’ve enjoyed Connie and Jack as much as our customers have, and we are excited to introduce some new faces as well. We appreciate you taking the time to share your thoughts, and we hope you have a great day!

  53. Arthur Schwartz says

    Without Connie and Jack you are losing All your business. You need new faces in your marketing department that have the common sense to bring back Connie and Jack.

    • Ashley at Consumer Cellular says

      Thank you for taking the time to share your feedback, Arthur. We have passed your comments on to our Marketing department. Thanks again for posting, and we hope you have a lovely day!

  54. Connie Kelly says

    I really miss seeing Connie and Jack! They always put a smile on my face and times I can laugh out loud. I was even gonna consider changing but now I don’t feel the same. If isn’t broken why fix it bring them back please

  55. Syd says

    We really miss Jack and Connie also. What a great team they made representing your company. Too bad your Marketing team doesn’t bring them back. It was the only commercial we listened to and looked forward to listening!

    • Ashley at Consumer Cellular says

      Thank you for posting, Syd! Connie and Jack will always be a valued part of the Consumer Cellular story. We appreciate your feedback, and we hope you have a great day!

  56. Debbie says

    The reason why I ask is because we haven’t seen any commercials yet and I miss them. I just love those to they are no. 1 in my book.

    • Ashley at Consumer Cellular says

      Thanks for posting, Debbie! Our current commercials feature some new faces, and we hope you enjoy them just as much!

  57. Deb says

    My husband and I sure miss Connie and Jack. I see many others do too! Your commercials now are not very interesting, not nearly as fun as when Connie and Jack were featured. We always stopped and watched their ads. Now we fast forward. Please bring them back. Why change a good thing? Thank you.

    • Ashley at Consumer Cellular says

      We appreciate you sharing your feedback, Deb! Connie and Jack have been a great part of the Consumer Cellular story. Thanks for posting!

  58. wildwilly says

    What is the name of the male actor in your commercial who is barbecuing please?

    • Ashley at Consumer Cellular says

      Thanks for posting! We prefer to maintain the privacy of those in our commercials, but we appreciate you taking the time to ask about them. We hope you have a great day!

  59. Lisa says

    What happen to my favorite couple Connie and Jack? Miss them in commercials.

    • Ashley at Consumer Cellular says

      Thanks for posting, Lisa! Connie and Jack will always be an important part of the Consumer Cellular story. Our newest TV spots feature some additional friendly faces, and focus on different aspects of our service. We appreciate you taking the time to reach out to us, and we hope you have a lovely day!