Customer Service Archive Page: 16

Consumer Cellular’s Usage Alerts Program Saved Customers $12 Million in Just Two Years: When discussing our company, I often talk about the dual benefits of simplicity and affordability. However, there is a third benefit that often goes unnoticed and it is, perhaps, the true driving force behind Consumer Cellular. In fact, if I could...
Usage Alerts Keep Consumer Cellular Customers On Top of Their Cell Phone Plan: It sounds like a collection of 21st century urban myths. A man streams a movie on his cell phone and is surprised—shocked, would be more accurate—to receive a bill for more than $60,000!  Another man streams a football game while on...
I try to keep abreast of the latest news in the cell phone industry, from technology trends to real-life stories about cell phone users. Trends, by definition, are constantly evolving. However, one story that doesn’t seem to change but continually rears its head is the story about an unlucky consumer stuck in a long-term...