We hear from a lot of Consumer Cellular customers who want to take advantage of our $10 Shared Connections offer by adding a line to their existing account. I’m thrilled to tell you how—it’s a terrific way to make your Talk and Connect plans go a little further every month! It lets your family or friends share the minutes, texts, and data on your monthly cellphone plan simply by creating an additional line for them. And calls between lines on the same account are free, meaning you don’t use any of your minutes when you call each other—so you’ll definitely want to sign up the people you love to gab with the most!
Here’s how you add a line and start sharing connections:
- To get started, login into My Account online, or by using the My Consumer Cellular app on your smartphone.
- Scroll down to the Phones & Devices shown at the bottom of the screen. Here, you’ll see the devices that are currently active on your account.
- Click on the grey “plus” sign icon to the right of the current phone (or phones) listed on your account. The “plus” sign will appear with the words “Share Your Minutes, Texts & Data, Add A Line” underneath it.
- This will open a list of the available cellphones and devices you can select for the new line. Choose one by clicking “Add to Cart.”
- You’ll be asked if you want to transfer an existing telephone number. Select “Yes” if so; or if you prefer, a new number can be assigned.
- After assigning the phone number, you can choose protection plans or additional accessories for the phone. Once you’ve completed this, click “Continue to Next Step.”
- Verify that all of the information shown is correct, and then click “Checkout.” Just like that, you’ve added a new line to your account!
It’s quick and easy, and you’ll be sharing with the people you love in no time. Of course, if you have any questions or need help, be sure to contact customer support at (888) 345-5509. They always do a great job of getting you up and running!
What smartphones have easy mode?
Thank you for asking, Denis! Our Doro 824 smartphone is made with an EasyMode built in, so it is extremely user friendly. The Samsung J3 and the Huawei Vision 3 also have an EasyMode option. We’re happy to tell you more about these devices if you like at 888-345-5509. Our account advisors will help you find the perfect smartphone for your needs! We appreciate you taking the time to reach out to us today!
Re current survey on last call. Your representative was great. I got very guilty about taking up so much of her time and ended the call before my problem was solved. I am not of the cell phone and computer age and don’t understand half the language. I HATE THIS CELL PHONE. I spend to much time trying to figure out its operation. I have no idea what I’m doing. I am seriously considering going to a phone and company that can give me help when I need it. It is ridiculous to have to go thru several levels to fix something. I have no complaints about the service itself but am looking for something much less complicated.
Thank you so much for sharing your experience with us, Bernard. We offer a variety of devices, since we know that not everyone likes the same type of features. If you like, we can talk with you over the phone to get an idea of the types of apps, features and other attributes you want in your phone. Then we can make a recommendation for a perfect fit. Just give us a call at 888-345-5509, and we’ll work with you to find a frustration-free device. We appreciate you taking the time to post, and we look forward to speaking with you!
“Why I can’t receive text messages ?
Thank you for posting, Theodis. In order to use text messaging, you’ll need to select one of our Connect plans, which include messaging and data. You can do this from My Account, or we can help you over the phone at 888-345-5509. Then you’ll be able to keep in touch with a call, or a text message, whichever works best! We appreciate you taking the time to post, and we look forward to assisting you!
How many users can be added to my account? Thanks!
Thank you for posting, Dolores. As a current customer, you can have four or more lines on your account. If you find yourself needing more than that, we’re happy to discuss the options available to you. Please give us a call at 888-345-5509 and we can assist you in adding a line, or answer any questions you may have. We appreciate you taking the time to reach out to us today!
I have two phones on my account-two separate numbers-one email. It was working fine until I “upgraded” to two new iPhones. The two different phone numbers are somehow paired so that when a call comes in to one phone, they both ring. Why this problem now when they worked before?
That sounds frustrating, Reese! I reviewed your account, and I see that Raymond, our account advisor, was able to help you create separate Apple ID’s for each device to resolve that problem. If we can assist you with any other iPhone questions or concerns, please don’t hesitate to call us at 888-345-5509. We’re always happy to help! Thank you for posting, and we hope you have a lovely day!
Hi,I’m interested in consumer cellular and was wondering if the data plan is shared between 2 lines or does each line get it’s own data.
That’s a great question, Eric! All of the lines on the account share minutes, texts and data. It’s a great way to save, and calls between phones on the account are free of charge. We’re happy to help you sign up or answer any other questions you may have at 888-345-5509. Thank you for taking the time to post, and we hope you have a lovely day!
What is cost to add another phone with unlimited talk and text. Thank You!?
Amen
Thanks for posting, Sandra. To add another line to your plan, it is an additional $15 each month. The great news is that the new line will share your current plan, and calls made between phones on the same account are free of charge! We’re happy to tell you more about our Shared Connections option at 888-345-5509. We appreciate you reaching out to us, and we look forward to assisting you!
Can a customer add more then 10 lines in his account?
Thanks for posting, Rita! We’re happy to talk with you about adding lines to your account, and review the options available to you. Please call us at 888-345-5509 at your convenience. We appreciate you taking the time to reach out, and we look forward to speaking with you!
Can there be two separate accounts at the same address. Billed independently?
Hi Bruce, thank you for reaching out. We do allow two accounts at the same address in some limited situations. To find out if you are eligible to do this, please give us a call at 888-345-5509. Thanks and have a great day!
I have 2 accounts on one line My husbands and mine. Problem is my son tried to text me on my phone and was declined 3 times. Then he just phoned me. Why would this happed?
Thanks for posting, Donna. I was able to review your account, and it looks like all of the devices on your account have text messaging enabled. Please give us a call at 888-345-5509, so that we can send any necessary updates to your devices so that this messaging issue can be resolved. We appreciate you reaching out to us, and we look forward to assisting you!
Thank you for your help.
My wife and I each have a cell phone with separate numbers. We want to cut back to one phone. Can we get one phone with Consumer Cellular and share two numbers on the same phone?
Thank you for asking, Kleb! A phone number can only be assigned to one phone at a time, so if you have two numbers you’d like to continue using, you would need two devices. We’re happy to answer any other questions you may have, or work with you to find a better option for your needs at 888-345-5509. We appreciate you posting, and we hope you have a great day!
When adding these 10.oo libes to my account and sharing my data and minutes which are unlimited will this slow the other phones down
Hi Linda, the number of lines you have on your account will not affect your service, including data speeds or connectivity to the service.
Do you have more then 20gb ava?
Hi Kayla, our highest Connect plan includes 20GB of data with unlimited texting. You can also review all of our plans here.
Is there anyway you can look up on call history and text history from any phone in your plan?
Hi Pau, you can review usage details when logged into your account here. Usage details for all lines on the account can be viewed.
Can I add a line to my account to use with a new tablet?
Hi Nancy, you can add a new line by calling us at 888-345-5509. To use a tablet, it’ll need to be unlocked and GSM-compatible, but we cannot guarantee compatibility.
To add a new line, do I have to buy a new phone for the 2nd line or can my daughter use her existing phone?
Hi Holly, she can use an existing phone if it is unlocked, GSM-compatible, and VoLTE-capable. You don’t have to buy a new phone, you would just need to order a free SIM card.
I am trying to add a line and keep the existing phone number for the newly added line. Your guide says: “After assigning the phone number…” However, I never get to “assign” the phone number; once it’s in the cart the only option is to “review order” and then “complete order”. Never are you give a chance to specify the to-be-ported-in number. What gives?
Thanks for posting, Ned. After you submit the order, our system will ask for the number and the account information from your current carrier.
I want to add my wife’s phone to my account and at the same time replace her phone, possibly with a trade in of her phone, iPhone7 and use esim
This seems too difficult for me to do unassisted
we are both AARP members
Please advise
My primary concern is during the process I will make a mistake or get lost in the process and I will be unable to finish or cancel a mistake
I totally understand, Gerald. Our customer service team would be happy to walk you through adding her to your account and replacing her phone if you call us at 888-345-5509.
Also, I have started the process
How do I port all the data and pictures and all other stuff to the new phone?
Hi Gerald, transferring data and pictures will depend on the phones. We can explore your available options if you give us a call at 888-345-5509 or chat with us here.
I will call you st 8883455509