At Consumer Cellular, we’re here to help New Yorkers stay confidently connected with simple, affordable wireless service. From Tonawanda to Schenectady and here in Syracuse, our goal is to make wireless easy for folks across The Empire State.
Our Syracuse Consumer Cellular store gives residents a friendly, convenient place to explore affordable cellphone plans, try out today’s top devices and get real, in-person support from people who know their stuff. Whether switching carriers, upgrading your phone or just want help you can trust, our team of wireless pros is here to make the whole process simple and stress-free.
Syracuse Consumer Cellular Store Location & Details
3504 W Genesee St
Suite 120
Syracuse, NY 13219
📞 (680) 207-2119
Our Syracuse store is right on W Genesee Street, making it an easy stop when you’re already out for errands, shopping and everyday convenience.
Store Hours
Monday–Saturday: 9 a.m. – 6 p.m.
Sunday: 12 p.m. – 5 p.m.
What We Offer at Our Syracuse Location
When you walk into our Syracuse Consumer Cellular store, you’ll find friendly faces and everything you need to get the most out of your wireless service, including:
- Affordable smartphones, flip phones and accessories
- Hands-on device demos so you can try in-person before you buy
- One-on-one help transferring contacts, photos and setting up your phone
- The in-person support you need for bringing your own phone to Consumer Cellular and keeping your number
- Simple cellphone plans with no long-term contracts
- Real humans ready to answer questions and make wireless clear
- A fresh, free cup of coffee while you browse
Our plans are built with older adults, families and budget-conscious customers in mind. That’s a big reason we’re ranked #1 in customer satisfaction by ACSI®.
Why Syracuse?
Syracuse has a welcoming, hometown feel with great neighborhoods, local shops and a strong community spirit. We opened this store to give residents a convenient place to get real help from real people. And with additional Consumer Cellular retail stores in Tonawanda and Schenectady, we’re proud to serve customers across the state—and the nation—with reliable service and a personal touch.
What to Expect When You Visit Our Syracuse Store
Our team loves helping folks find straightforward answers. We’ll walk you through our wireless plan options, help set up your device and make sure you leave feeling confident about your wireless service.
Because at Consumer Cellular, we keep wireless simple, affordable and easy to understand—always with a warm welcome (and freshly brewed coffee at the ready).
Stop by our Syracuse location today to see why millions of Americans, including thousands of New Yorkers, trust Consumer Cellular.
Syracuse Consumer Cellular Store FAQs
Does Consumer Cellular have a store in Syracuse, NY?
Yes. You’ll find us at 3504 W Genesee St, Suite 120.
What services are available at the Syracuse store?
You can shop phones and accessories, sign up for a plan, bring your own phone, switch carriers, pay your bill and get in-person support.
Can I pay my Consumer Cellular bill at the Syracuse store?
Yes. Bill payments and account support are available at this location.
Does Consumer Cellular offer senior-friendly plans in Syracuse?
Absolutely. Our plans are designed with older adults in mind, and AARP members enjoy exclusive savings.
Where is the Syracuse Consumer Cellular store located?
We’re on W Genesee Street in Suite 120, close to popular local shopping and dining destinations.
What are the store hours for the Syracuse location?
The store is open Monday–Saturday from 9 a.m. to 6 p.m. and Sunday from 12 p.m. to 5 p.m.
© 2025 Consumer Cellular, Inc. Terms and Conditions subject to change. Terms and conditions apply. New service activation on approved credit. Cellular service is not available in all areas and is subject to system limitations. Plans shown include $5 credit for AutoPay and E-billing.
Coverage and reliability based on 2024 ACSI® Survey of customers rating their own Wireless Service Provider. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC. For more about the ACSI, visit www.theacsi.org.
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