If you’ve ever found yourself without Internet access while traveling, or doing something outdoors, you know how inconvenient it can be. Fortunately, your smartphone may come equipped with a handy mobile hotspot feature. This lets you create your own web access point through your phone, so you can connect your laptop or tablet to a Wi-Fi network for uploading pictures, accessing social media, sending email or performing any other important online task you need to do when you’re away from home.
By activating the hotspot feature, your laptop or tablet can then connect to the Wi-Fi access point you create. It’s a great way to check emails, or check-in on social media! Just remember you’ll actually be using data from your monthly cellphone plan, so some tasks, like downloading videos or streaming movies or TV shows, may use more data than you expect.
To get started, call our customer support team at (888) 345-5509. We will be happy to enable this feature and walk you through the remaining setup, and answer any additional questions you have. Many Android smartphones and iPhones have the feature built right in with their software, so after it’s been enabled, you can set your device up in just a few quick steps.
Once we’ve enabled the feature for you, you’ll need to follow these steps: for iPhone, go to “Settings”, then “Cellular”. Tap “Personal Hotspot”, and then tap the slider to turn it on. For most Androids, go to “Settings”, then “Tethering & Portable Hotspot.” Again, tap the slider to turn it on. In addition, you’ll be asked to create a custom password for other devices to use to access the new connection you’ve set up.
Don’t have a smartphone or the hotspot feature? We have a portable Wi-Fi hotspot device that allows you to connect as many as 10 laptops, tablets or other devices to the Internet wherever you are. The ZTE Mobile Hotspot shares the data on your plan and provides 4G LTE Internet speeds. It includes a long lasting battery so you can connect one device for up to 13 hours—it can even last for up to 8 hours when using multiple devices.
If you spend a lot of time on the go, having a reliable Internet connection is essential. Learning to use your mobile hotspot feature—or trying our ZTE Mobile Hotspot—is a great way to make sure you’ll be able to stay online whenever, and wherever, you need to.