Having Phone Troubles? We’ve Got Solutions!

An article about helping our customers with phone connectivity issues with an image

Are you struggling with your phone service? We’ve heard from our customers about issues they’re facing, and we want you to know we’re here to help. Let’s get your phone back up and running smoothly!

What’s Going On?

Sometimes, phones can get a bit… stubborn. They might stick to one cellular tower or get hung up on Wi-Fi calling. This can lead to all sorts of frustrating connectivity problems. But don’t worry – we’ve got some tricks up our sleeve that often do the trick.

Quick Fixes to Try

  1. Play with Wi-Fi Calling: Head into your phone’s settings and toggle Wi-Fi calling off, then on again. It’s like giving your phone a little wake-up call to reconnect to our network.
  2. Airplane Mode to the Rescue: Turn on airplane mode for about 30 seconds, then switch it off. This forces your phone to say “hello” to the nearest available tower all over again.
  3. The Classic Restart: Never underestimate the power of turning it off and on again! A simple restart can work wonders by clearing out the cobwebs and refreshing your phone’s connections.

Is It Time for an Upgrade?

If you’re experiencing persistent issues and your device is several years old, it might be time to consider an upgrade. We offer a wide range of options to suit every need and preference from flip phones to the newest smartphones from Samsung, Motorola and Apple.

Still Stuck?

Don’t sweat if you’ve given these a shot and your phone is still uncooperative, we’re not done helping yet. Give our 100% U.S. based customer service a call at (888) 345-5510, chat with us online or visit one of our retail stores!