Now More Talk, Texts, and Data For the Same Low Price

We talk a lot about Consumer Cellular’s low prices and unmatched value. I’m happy to say that, for the tenth year in a row, we’re taking real action to back up those words. Effective February 1, we’re once again making changes to our monthly Talk and Connect Plans that provide you with more minutes, texts, and data without raising our prices by a single penny.

01051-02-February-Blog-Rate-Chart

Instead, as the chart included here shows, we’re making unlimited minutes available on Talk Plans for just $30 a month. This allows us to eliminate our $40 and $50 monthly cellphone plans. Customers who had these will still receive unlimited minutes, but will actually see their monthly bill go down!

On our Connect Plans, unlimited texting will now be available for $10 a month, plus we’re offering more data as well. Our largest package will now provide 5GB of high-speed data for only $40 a month—a full 1GB extra with absolutely no change in price.

If your current cellphone plan is affected by these changes, it will be upgraded automatically. You’ll see the new minutes, texts, or data available reflected on your account information online, and on your upcoming invoice. And remember, here’s another Consumer Cellular benefit—if you’d like to change to one of the upgraded plans from your current one, you can do so at any time, with no fee.

We’re proud that, once again, we can give you more without raising prices. You’ve rewarded us with your loyalty, and this is just one small way we’re trying to return the favor.

166 Thoughts on "Now More Talk, Texts, and Data For the Same Low Price"

  1. Carol Gumpper says

    It would be nice to up the data plans. Ex. Mine is 500mb per month so maybe offer 1GB for same price. Unlimited texts do nothing for me.

    reply to Carol

    • Ashley at Consumer Cellular says

      Thank you for the suggestion, Carol! I’m happy to pass that on to our management team. While we do our best to make sure everyone gets more of what they need, we know that some prefer more data rather than text messages. We appreciate you posting!

      reply to Ashley

    • bob jutzi says

      I’m visually impaired, and use a GPS app for the blind called Blindsquare so more data would be extremely beneficial to me.

      reply to bob

      • Ashley at Consumer Cellular says

        Thank you for your feedback, Bob! I’m happy to pass it on to our team. We appreciate you taking the time to post!

        reply to Ashley

        • jesse stewart says

          i am a 58 year old male with lowc incom how can i get a medicade phone?

          reply to jesse

          • Ashley at Consumer Cellular says

            Thank you for posting, Jesse. We don’t have a Medicaid program at this time, but we do offer low-cost service and affordable devices. Our phones start at just $30, and many of our customers pay just $25 for talk, text and data. You can see all of our plans here on our website. If you have any questions or would like to get started, please feel free to call us at 888-345-5509. We appreciate you posting, and we hope to see you as a Consumer Cellular customer soon!

    • Connie says

      Dear Carol: Thank you so much. Such A wonderful, & Very Special
      Deal, especially in this day and age. I’m sure that nobody can beat your prices! I love Consumer Cellular!

      reply to Connie

  2. Helen I Duvall says

    Thank you Consumer Cellular for our unlimited talk plan! We’ve tried so hard to watch our minutes in the past to keep our rates down. This is truly a blessing.

    reply to Helen

  3. George says

    Wish the web data could have risen instead of the text messages. The web data hasn’t increased in some time…

    reply to George

    • Ashley at Consumer Cellular says

      Thank you for posting, George. We did increase our largest data plan to 5GB, so our customers can surf the web and stream even more than before. We appreciate your feedback, and we hope you have a great day!

      reply to Ashley

      • Rick says

        Your 5GB data plan is still pretty far behind most of the other providers who offer plans in excess of 10GB. I travel a lot and use the data I have available quite quickly when using my laptop connected to my mobile hotspot. Does Consumer Cellular have any plans to increase your 5GB data plan?

        reply to Rick

        • Ashley at Consumer Cellular says

          Thank you for asking, Rick. At this time, our 5GB Connect plan is the largest we offer. If that should change, we will be sure to let all of our customers know here on the blog and on our website as well. I’ve passed your feedback regarding larger plan options on to our management team, so thank you for sharing your thoughts with us. We appreciate you posting!

          reply to Ashley

          • Ariel says

            I know you’ve recently added an extra GB to data plan. But would also like to see it go up more 10GB unlimited option as well. My husband has to use data for his job and we’re having to have go through another company on another phone for him to have more data it’s just a pain when we could be paying one bill instead of two bills. Cellphone companies are now having unlimited data come back and it would just be great to have more than 5 GB to share between two people.

          • Ashley at Consumer Cellular says

            Thank you for the post, Ariel! I’m happy to pass your request for more data on to our management team. Most of our customers find they save with our service over unlimited plans, as they aren’t paying a lot each month for data they never use. With the flexibility offered by our service, they can actually save money by adjusting their plan as needed. We’re happy to review your account with you and see if there is a better option for you and your husband. Just give us a call at 888-345-5509, and we will be ready to help you. We appreciate you taking the time to reach out to us today!

          • Cheri Spencer says

            We are currently looking for another provider that supplies more data. We will soon have to rely on a hotspot for internet and 5 just isn’t enough. Hate to leave Consumer Cellular but are going to.

  4. Art Taylor says

    Thank You

    reply to Art

  5. Dean Yemm says

    I would like to see you reduce the cost for the 250 minute plan. Although I get a discount for being an AARP member a little reduction would surely be appreciated

    reply to Dean

    • Ashley at Consumer Cellular says

      Thank you for commenting, Dean. I will be happy to pass your feedback on to our team. We are always looking to improve our service, so thank you for sharing your thoughts.

      reply to Ashley

  6. Tim collins says

    The changes you have made are great but, there are no changes in the lower tiered plans. And people such as me can’t afford higher priced plans and could also benefit from more minutes, text and data. Please consider these changes also.
    Thank you!!

    reply to Tim

    • Ashley at Consumer Cellular says

      That’s great feedback, Tim! I’m happy to pass that on to our management team. We’re always looking to make our plans better for customers, so we thank you for taking the time to share your thoughts!

      reply to Ashley

      • Liz says

        I agree with Tim. We use Consumer Cellular because it is cost effective for those of us on fixed incomes.

        reply to Liz

      • Nancy says

        Cricket wireless has $30.00 a month for unlimited everything. More data would be better than more texting.

        reply to Nancy

        • Ashley at Consumer Cellular says

          Thank you for posting, Nancy. Many of our customers find the value lies in the ability to change their plan as often as they like. That way, they can pay less when they aren’t using as much. While we do our best to offer something for everyone, we know that our plans aren’t the best for everyone. We appreciate your feedback, and we’re happy to see if there is a better plan option for you. Just give us a call at 888-345-5509 and we can assist you. We appreciate you posting, and we hope you have a great day!

          reply to Ashley

          • Nancy says

            I do like that you have upped the plans and enjoy the service. I like the ability to move up and down on the plan. Your customer service is great too. Looking for bigger and better in the coming years.

        • Mary Royal says

          I tried Cricket Wireless before Consumer Cellular with Cricket every call dropped. The service was awful, even the customer service! That’s why I stay with Consumer Cellular. My phone never dropped the call and customer service is wonderful!

          reply to Mary

          • Ashley at Consumer Cellular says

            Thank you so much for your lovely recommendation, Mary! We’re glad to hear that our service is working well for you. We appreciate you taking the time to share those kind words!

    • Bruce Casner says

      I agree with Tim. I’m mostly on WiFi, so my data plan is not that high. Sometimes I struggle for the times I need some data.

      reply to Bruce

      • Ashley at Consumer Cellular says

        Thank you for posting, Bruce! It’s great to hear that you’re using Wi-Fi to manage your plan. We did just increase our largest plan to 5GB of data, so hopefully that helps you in those months that you need a little more. We hope you have a wonderful day!

        reply to Ashley

  7. Anna says

    Love getting unlimited minutes. I have had to watch them a few times. Now I won’t. Thanks So much.

    reply to Anna

  8. Beverly says

    Just want to say “thank you” for going unlimited minutes on my account at no extra charge!

    reply to Beverly

  9. Dan Rose says

    Have a question here? Can you separate the data and text? If you buy the unlimited talk plan is their way you can get unlimited text to go with it?

    reply to Dan

    • Ashley at Consumer Cellular says

      Great question, Dan. Unfortunately, text and data can not be separated. You can get unlimited minutes and text messages for just $40 per month, plus you’ll get 500MB of data. We’re happy to help you find the right plan for your needs at 888-345-5509. Thanks for commenting!

      reply to Ashley

  10. Pat Mitchell says

    If I understand this my present plan will be upgraded to reflect my needs without an increase per month?

    reply to Pat

  11. Gary England says

    I just need a plan that’s a bit cheaper than the 1.5 plan and offers at least 750 MB of data.

    reply to Gary

    • Ashley at Consumer Cellular says

      Thanks for posting, Gary! That is great feedback, and we know some of our customers have usage that often falls between two plans. However, with our automatic upgrades, you can use the 500MB plan and if you need more data in a certain month, automatically move to the 1.5GB plan. That way, you’ll never pay for more data than you need. We’re happy to talk with you more about our plans over the phone at 888-345-5509. We really appreciate you taking the time to share your thoughts, and we hope you have a wonderful day!

      reply to Ashley

  12. Kim says

    Does your service add on extra fees or charges? Is a $50 plan ($20 + $30) a true $50 plan? Thanks!

    reply to Kim

    • Ashley at Consumer Cellular says

      Thank you for asking, Kim! In addition to your monthly plan, you’ll see taxes, which vary depending on your state and county. You will also see any charges for 411 or international calls if you choose to use those services. We’re happy to answer any other questions you may have about your plan or invoice at 888-345-5509. We appreciate you taking the time to post today!

      reply to Ashley

  13. Kim says

    One more question… who’s towers are being leased? AT&T, Verizon? I have problems with certain cell phone services based on the tower location. Thanks!

    reply to Kim

    • Ashley at Consumer Cellular says

      Thank you for asking, Kim! We offer service on two of the largest GSM networks in the United States, and you can view our coverage maps here on our site. If you like, we’re happy to take a look at the coverage in your specific area. Just give us a call at 888-345-5509 and we can assist you. We appreciate you posting!

      reply to Ashley

      • Lena says

        Do u use any Verizon towers at all? They seem to pick up here better than AT&T

        reply to Lena

        • Ashley at Consumer Cellular says

          Thanks for asking, Lena! At this time, we do not offer any coverage on the Verizon network. We’re happy to take a look at your area and give you an idea of the type of coverage you could expect with our service. Just give us a call at 888-345-5509, and we can assist you. You can also view our Coverage Map here on our website. We appreciate you posting today!

          reply to Ashley

  14. JoAnn says

    Thank you for the increases at no extra charge. I keep telling people how great you are. I have been completely satisfied with Consumer Cellular. Your customer service is the best!

    reply to JoAnn

  15. Colin says

    Thank you for the upgrade. The data upgrade is awesome.

    reply to Colin

  16. Doug says

    I hate paying my bills at the first of the month cause most company’s customer service is terrible, or I feel I’m getting ripped off and not getting any value for my money. But not you guys. I actually don’t mind paying my Consumer Cellular bill (for the reverse of the above reasons). Thank You and keep up with your improvements and low prices!
    (Only down side-my friends w/Verizon or AT&T have coverage sometimes, when I don’t)

    reply to Doug

  17. Edith says

    I too wish that data could have risen instead of text.

    reply to Edith

  18. Scott says

    Nice to see the changes but the real needed change is more data in the lower priced plans. Thank you.

    reply to Scott

  19. Patti donadio says

    Love consumer cellular! You guys rock

    reply to Patti

  20. frank McElveen says

    Thanks for the 500 more minutes on the talk plan, we sure needed the extra minutes since we droped the landline. Thanks again.

    reply to frank

  21. Cindy says

    Wow, I’m glad I saw this on Facebook, and I just checked my status, wish I do once a week to see how much talk time, text and data I have left. Glad I did, I see I got unlimited text!! And more talk time and data, awesome!!! Thanks Consumer Cellular, keep up the good work! I’ve been with you guys for almost 3 or 4 years and I love it, never had a problem.

    reply to Cindy

  22. Robert Arnold says

    Thanks for the increases but like someone else said, is lower tier folks would like some relief also. I couldn’t use a fraction of my old text plan so unlimited texts aren’t much help, but I constantly have to watch my data and talk while still staying within my budget. Still CC is the next deal around.

    reply to Robert

  23. Johnny Sherrill says

    In this world of increases in almost everything, who would imagine getting more for less.
    Thanks CC

    reply to Johnny

  24. Janie says

    I love Consumer Cellular! I would do your commercials for free, oh wait, I do everyday. I tell everyone who will listen about the great customer service.
    Thank you Consumer Cellular!

    reply to Janie

  25. Joy austin says

    Wow! What a surprise to get unlimited minutes for $30/ month! You guys are terrific I switched from AT&T @ $60+ per month and I am so glad. I get great service for half the price! I like yourwebsite too! It is easy to look @ and maneuver. Thanks so much for being a great company with the right prices and excellent service.

    reply to Joy

  26. Brent Lee Mancini says

    I use my home landline and home wifi for most of my phone, web needs. I was hopefull after reading about your upcoming changes taking place February 1, that you would upgrade your offerings for your limited budget clients that use their cell phones on a very limited basis. I have been with CC since 2012 and appreciate that you always have been geared toward clients like me that use their phone on a limited basis. It would have been great if you would have raised your 250 talk level up to 400 or 500 minutes for the same price.

    reply to Brent

    • Ashley at Consumer Cellular says

      Thank you for sharing your thoughts with us, Brent. I’m happy to pass your idea on to our team, and please know that we’re always looking for ways to provide more value to our customers. We appreciate you taking the time to comment, and we look forward to serving you for years to come!

      reply to Ashley

    • Kareema says

      I agree with Brent & all the others on “fixed” income trying to stay within a budget. First, thanks for the ever increasing product services you give, at “no” cost to us customers! I’m sure it has helped many! In the very near future, please consider a review for “increase” to the customers in the lower-level plan, for example; I have 250 talk, 300 texts, 30mb
      Please consider an increase to: 500 talk; 500 texts; 100 mb ? (of course , at the same cost of $17.50)

      The (next) upgrade to what I currently have is really a much”Bigger” plan : 1500 talk, 2,000 texts, 200mb (of services) at a subtotal of $25 mo., I’m already paying more than half of the cost (next upgrade)…..yet, I’m barely getting a fraction of its’ services! I don’t need all the thousands of talk or text and I want to stay below $20 for my cost….and i’m sure in a review of all the comments/compliments , you’ll find that the increased (services @ no add’l cost) that I’m requesting will be well received & appreciated by all in the lower level plan…..and certain to attract many NEW customers, as well! Thank you John Marick,CEO, for ALL you do, for your customers…..and this great company!

      reply to Kareema

      • Ashley at Consumer Cellular says

        Thank you for the great suggestions, Kareema! I’m happy to pass these on to our managers, and please know that we very much appreciate you taking the time to share these with us. Suggestions like yours help us create better plans for all of our customers. We hope you have a wonderful day!

        reply to Ashley

  27. Janice Fredericksen says

    Thanks for all the help you e given me. Since I got my iPhone I’ve had a problem with the data . Couldn’t figure out why I was using so much. Have had to call you several times and everyone is so helpful. I tell everyone about Consumer Celluar.

    reply to Janice

    • Ashley at Consumer Cellular says

      We’re so glad to hear that your data issue has been resolved, Janice! Thank you for telling everyone about us, and don’t forget to remind them of our $10 referral credit! After all, you and a friend could both save if they switch. We appreciate you posting, and we hope you have a wonderful day.

      reply to Ashley

  28. Elenita condon says

    Hi, I just wanted to switch my T-Mobile to consumer Cellular. So I’m just wondering how much is costs for me and my husband if we decide to switch?

    reply to Elenita

    • Ashley at Consumer Cellular says

      We’re so glad to hear that you’re interested in our service, Elenita! It’s easy to make the switch. You may be able to use your current phones with our service, especially if they are unlocked and use the GSM network. Watch our video here to learn how our SIM card works. As for our plans, we offer flexible options for whatever you need. You can view all of the options here on our site. If you like, we can talk with you about how you use your phone and make a recommendation, so just call us at 888-345-5509 and we will be happy to help. Thank you for reaching out to us, and we look forward to seeing you as a Consumer Cellular customer!

      reply to Ashley

  29. Judith Bentley says

    I agree with others that the lower priced plans need more GB’s. I get very poor reception at my home, so don’t really need all the extra minutes for phone calls, but could sure use some extra GB’s

    reply to Judith

  30. Laurie says

    Would be nice for the 200mb plan to be bumped up to 250. You also really need something between the 500mb and 1.5gb data plans. Maybe 750mb for $15?

    reply to Laurie

    • Ashley at Consumer Cellular says

      Thank you for the suggestions, Laurie! We’re always looking to provide a great value to our customers, whether they need a lot of minutes, texts and data or not. I’ll make sure to pass your thoughts on to our team, so thank you for taking the time to reach out to us. Feedback like yours really helps us create plans that work for everyone. We hope you have a great day!

      reply to Ashley

  31. Antoine Speller says

    These changes only affect the low and high end of your plans.
    When will you address the middle.

    Your $20 – should have been 3GB
    Your $30 – should have been 4GB
    Your $40 – should have been 5GB

    Now that would have been listening to customers.

    reply to Antoine

    • Ashley at Consumer Cellular says

      Thank you for posting, Antoine. We do our best to offer the best rates around, and give our customers more value each year. Our team welcomes your feedback, and I’m certainly happy to pass your ideas on to our managers. Thank you for taking the time to post, and we hope you have a wonderful day!

      reply to Ashley

  32. Kathy Jones says

    We really like Consumer Cellular for price as well as your great customer service. Our plan works great since I text and my husband talks. We would love to see an increase in the data plan so I could use my mobile hotspot more. I save my time for internet usage when we have to stay with my mother-in-law. The hotspot works great (better than my WiFi in my home) but streaming videos really uses up my time quickly.

    reply to Kathy

    • Ashley at Consumer Cellular says

      We certainly appreciate the compliment, Kathy. Our largest data plan did increase, so you have the option of 5GB of LTE data if you need it. Best of all, you can always change your plan if you find yourself using more Wi-Fi or needing less data that month. Thank you for posting!

      reply to Ashley

  33. Joe Catanzaro says

    Why is it that us less fortunate ones who can’t afford the higher plans get nothing? I have had Consumer Cellular service near since it started, am I less deserving than others? Also I agree with most of the others, more text’s does nothing for me. More data would be more useful to me but since I got nothing it really doesn’t matter.

    reply to Joe

    • Ashley at Consumer Cellular says

      Thank you for your feedback, Joe. We do our best to add more value to our plans each year. I’m happy to share your thoughts regarding additional data with our management team. Customer feedback like yours really helps us create plans that work for our diverse range of customers. We appreciate you taking the time to post, and hope you have a wonderful day!

      reply to Ashley

  34. S. Barrett says

    Ha! How about more data and fewer texts and talk for the same price? None of your new plans do a thing for me.

    reply to S.

    • Ashley at Consumer Cellular says

      Thank you for posting! Though not every plan was changed, we hope that if you find yourself needing more minutes, texts or data in the future, you’ll find our new plans to be a better value than ever before. We appreciate you taking the time to reach out to us, and we hope you have a great day!

      reply to Ashley

  35. Ken Stern says

    As others have mentioned unlimited texts we are not interested in, more data for less more money would be deeply appreciated though.

    reply to Ken

  36. Leroy says

    We have only had consumer Cellular for about six months, but we love it. We have service places that I had no service with Verizon and for a fraction the cost. Only problem, we go two weeks every year to Canada, and l wish you would offer some sort of plan that we could stay in touch with family

    reply to Leroy

    • Ashley at Consumer Cellular says

      Thank you for sharing your experience with us, Leroy! We’re glad that our service is working well for you, and that you’re saving money each month. Many of our customers find that using Wi-Fi while traveling is helpful for keeping in touch, especially with apps like Skype or even iMessage. We’re happy to make suggestions if you give us a call at 888-345-5509. We very much appreciate you taking the time to post today!

      reply to Ashley

  37. Rik says

    What happens if i go above 5 gb? Do you throttle or charge extra or simply cut off service?

    reply to Rik

    • Ashley at Consumer Cellular says

      Great question, Rik. When you exceed the 5GB plan, you can purchase additional gigabytes for $10. This data will be available at a reduced speed, and the maximum amount of data available is 10GB. We’re happy to talk with you about our text and data plans over the phone at 888-345-5509. Thank you for posting today!

      reply to Ashley

  38. Nancy Scala says

    Thank you for unlimited talk minutes. I love this company and tell everyone how great it is. I do have to say that unlimited texting is good for right now my family loves to text. I don’t use much data so my plan works good for me. I am very happy with consumer Cellular and their great customer service staff.

    reply to Nancy

  39. Mary says

    I agree with most other posters. Don’t need more text or talk, even with 5 lines. More data at same rate would be helpful. Yes I know that we can now buy more data, but I don’t want to pay more to get more data. The lower data plans should have gotten a boost in data at not additional cost. Maybe you could give us an option to choose more talk or more data?

    reply to Mary

    • Ashley at Consumer Cellular says

      That’s great feedback, Mary! At this time, we don’t offer the ability to choose whether or not you get more minutes or more data, but it’s a great idea. I’m happy to pass it on to our managers for review. Thank you for taking the time to share your thoughts with us, and for being a fantastic customer!

      reply to Ashley

  40. Terry Durrett says

    I have a consumer cellular wifi device and 2 phones 5 gigs is never enough data for me and my wife. So I have had to get a Boost mobile wi fi device with 10 gigs of data for $50.00 per month. I wish you would offer a larger data plan for those of us who have to use wireless wifi for our home internet service.

    reply to Terry

    • Ashley at Consumer Cellular says

      Thank you for reaching out to us, Terry. We understand that some of our customers have more robust data needs. Your feedback is very much appreciated, and I’ll be passing it on to our managers. Our goal is to create affordable plans that provide our customers with exceptional value, and your suggestions help us do just that! We appreciate you posting!

      reply to Ashley

  41. Terry Durrett says

    More is better, especially when you can get it for the same price.

    reply to Terry

  42. Rick says

    Would also like an increase in data plans. I have no use for increase minutes and texts with the plan I currently have and although nice with the increase in minutes and texts they do not help me.

    reply to Rick

    • Ashley at Consumer Cellular says

      Thank you for sharing your thoughts with us, Rick! We always appreciate feedback from our customers, so I’ve passed your thoughts on to our team. We hope you have a great day!

      reply to Ashley

  43. Mary says

    Very happy with the increased talk minutes and enjoy the unlimited texts. Wondering if there’s any way to increase network data speed?

    reply to Mary

    • Ashley at Consumer Cellular says

      Great question, Mary! I took a look at your account, and I see that you are using an iPhone. You should be connecting to LTE data if it is available in your area, which will provide the highest rate of speed available at this time. If you’re experiencing issues with your data connection, we’re happy to troubleshoot this with you and see if any updates are needed. Just give us a call at 888-345-5509 at your convenience. Thank you for taking the time to post, and we hope you have a great day!

      reply to Ashley

  44. Carol C. says

    It would have been nice if you could have increased the 250 minutes to 300. It hasn’t been increased in awhile. The 30MB data to at least 50MB data.

    reply to Carol

    • Ashley at Consumer Cellular says

      Thank you for your suggestions, Carol! We appreciate you taking the time to share them with us, and I’m happy to pass them on to our team. Have a wonderful day!

      reply to Ashley

  45. Jillian says

    With so many asking for data increases over text increases, I thought I should pipe up and say that I would love more texting and less data. I share a plan with my mom, who loves texting but rarely talks. We both have the flip phone, so using the web is almost impossible due to screen size and lack of other features that smart phones have. So data is minimally used, as it seems we use some when texting pictures but otherwise don’t. I talk much more than my mom, as my cell is my only phone while she still has a landline. So we need talk and text to be at a certain level, but feel we are wasting some money on all that unused data. It would be lovely if text and data were separate, or at least if there were some plan better suited to users with flip phones for whom internet is impractical and therefore so is large amounts of data.

    reply to Jillian

  46. Mary Gilroy says

    I am seeing a $10 credit in my account balance. I have referred several friends and if this credit is from a referral, it would be nice to know who has taken advantage of my suggesting Consumer Cellular. Thanks!

    reply to Mary

  47. Richard Botts says

    Are the talk and connect plans separate ? I am guessing the 30.00 talk plan is just talk and you have to buy a connect Plan ? I am considering switching from ATT Gophone.

    reply to Richard

    • Ashley at Consumer Cellular says

      That’s correct, Richard. We offer Talk plans with minutes and Connect plans with texting and data. That way, our customers can select a plan that is customized to their needs. You can view all of our plan options here, and we’re happy to answer any questions you may have over the phone at 888-345-5509. Thank you for taking the time to post today, and we hope to see you as a customer soon!

      reply to Ashley

  48. Phil S. says

    Auto-Upgrading is a great idea and really offers convenience and peace of mind to Consumer Cellular customers.

    May I suggest that you implement the reverse also? That is, if at the end of the billing period, I haven’t used all of my minutes/texts/data that I’m entitled to and could actually fit into a lower priced plan, do that automatically as well.

    reply to Phil

    • Ashley at Consumer Cellular says

      Thank you for posting, Phil. We agree, automatic upgrades are a great way to help our customers save and provide great value. I’m happy to pass your suggestion for the reverse on to our management team. We’re always looking for options that would better serve our customers, so we appreciate you sharing your idea with us! We hope you have a wonderful day, and we look forward to serving you for years to come!

      reply to Ashley

  49. Marlene says

    Is calling your support from my consumer cellular line to resolve an issue free? In other words, are the minutes used credited back to my account or not charged at all?

    reply to Marlene

    • Ashley at Consumer Cellular says

      That’s a great question, Marlene! We never charge you for calling our customer service team for help. The minutes are not deducted from your plan, but you will see them listed on your monthly invoice as “complimentary” minutes. We appreciate you taking the time to post today!

      reply to Ashley

  50. Shawn says

    Are the unlimited talk and text actually unlimited? Are there any extra fees? And the data is important to me!!! If I stream, music, or netfix, or what ever, I want to know how fast the gb run up if I am not on wifi??

    reply to Shawn

    • Ashley at Consumer Cellular says

      Thank you for asking, Shawn! When we say unlimited talk and text, we really do mean it! In addition to your monthly plan, you would see charges for your taxes, which are determined by your local government, and any international call charges or 411 fees. As for your data plan, we always recommend connecting to Wi-Fi as much as possible. Streaming videos or Netflix can use a lot of data very quickly. You might find this blog here to be a good resource as you’re deciding which plan is the best fit. And of course, we’re happy to talk with you about your needs and help you select the perfect plan over the phone at 888-345-5509. We’re so glad you took the time to post, and we hope to see you as a Consumer Cellular customer soon!

      reply to Ashley

  51. Mike says

    You guys are the bomb!!! Best value, best customer service, just the best period!!! Thank you :))

    reply to Mike

  52. John Knox says

    Looks like my 250 min, 1500 texts, and 200mb plan got left out of the new upgrades. Is my plan not important too ?

    reply to John

    • Ashley at Consumer Cellular says

      Thanks for commenting, John. While we did make changes to many of our plans, some of our options stayed the same. We do our best to offer a variety of options to our customers, both those who need a small plan and those who need more. I’m happy to pass your feedback on to our team, and we appreciate you taking the time to share your thoughts. We hope you have a wonderful day!

      reply to Ashley

  53. Pamela Hurtt says

    I kinda feel like you service is of the early days, there have been drop calls and other people call me and ask me to relocate by a window or outside to be heard better. I live in Tempe,Az. Not a small little town. Is there any way to improve the quality of service? For a few dollars more I could go back to the carrier I had and not worry where I answer my phone!

    reply to Pamela

    • Ashley at Consumer Cellular says

      We’re so sorry to hear that you’ve been experiencing some issues with your service, Pamela. Our service is available on two of the strongest networks, so we are happy to see if a new SIM card is in order, or see if any updates need to be sent to your device. In order to troubleshoot this problem, please give us a call at 888-345-5509, preferably from another phone. We’ll work with you to get this resolved. Thank you for reaching out to us, and we look forward to assisting you!

      reply to Ashley

  54. George C says

    Do you plan to offer new phones soon? Maybe the G4 Plus?

    reply to George

    • Ashley at Consumer Cellular says

      Thank you for asking, George! At this time, we don’t have any new devices to announce. If there is a device that you really want, like the G4 Plus, you can always try it with our SIM card. Many of our customers find that to be a good fit, so just make sure any phone you purchase is unlocked and uses the GSM network. We can tell you more about our SIM card over the phone at 888-345-5509, or you can watch this video here on our site to see just how easy it is to use. We appreciate you taking the time to post today!

      reply to Ashley

  55. Gaye Schriever says

    I would like to get a 2gb for my data,I have tried 3 too much and 1.5 not enough.

    reply to Gaye

    • Ashley at Consumer Cellular says

      Thank you for reaching out to us, Gaye. At this time, we don’t have a 2GB data plan option. We would recommend selecting the 1.5GB plan, and if at any time you exceed that amount, we’ll automatically upgrade you to the 3GB plan. If you have any other questions we can answer, please don’t hesitate to call us at 888-345-5509. We appreciate you taking the time to post today!

      reply to Ashley

  56. Gary Wyatt says

    If I add a line, to reactivate an android phone I replaced several weeks ago, do I have to pay an activation fee and/or any other fees?

    reply to Gary

    • Ashley at Consumer Cellular says

      That’s a great question, Gary! We never charge an activation fee when you add a line to your account or sign up for service. If you add your android phone to your account, you will see an additional $10 added to your monthly bill for that line. All lines on the account will share your plan, and calls between phones on the same account are free of charge! It’s a great way to save each month. We’re happy to help you add the new line at 888-345-5509 if you like. Thank you for taking the time to post today!

      reply to Ashley

  57. susan r says

    I am so glad we switched to CC. With the recent heavy rains and high winds all of our neighbors phone service with Verizon is terrible quality or none at all. We we told years ago that our area had some of the oldest buried phone lines and there wasn’t a whole lot to do about it. Every time it rained, there was so much noise on the line – ridiculous. They all ask, how come you have phone when we don’t? HELLO – We have Consumer Cellular – very, very happy customer and always recommend! Thanks

    reply to susan

    • Ashley at Consumer Cellular says

      Thank you for sharing your story with us, Susan! It’s great to hear that our service has been a good fit for you and your family. Thank you for telling your friends about us as well, and don’t forget to take advantage of our Referral Rewards. That way, you both save! We appreciate you taking the time to post, and we hope you have a wonderful day!

      reply to Ashley

  58. Sharon says

    I would like to see the 250 minutes increased to 500 for the same price. There is quite a large gap from 250 to 1000 (and now 1500) minutes. That would help a lot of us be able to stay with the cheaper plan if there 500 minutes. Happy with the service though, and still less expensive than some other companies.

    reply to Sharon

    • Ashley at Consumer Cellular says

      That’s great feedback, Sharon! Thank you for taking the time to share your thoughts with us. I’ve passed this on to our management team for review. We’re so glad to hear that we are a good fit for you, and we hope to continue serving you for years to come!

      reply to Ashley

      • Tom Rose says

        Hi Ashley, I just read Sharon’s question about the large gap between the 250 min talk plan and the 1500 min plan. I certainly would have to agree with her on that point. I think if you offered a plan at 750 min/mth at a price of $17.50, you would have customers waiting in line to take you up on that plan offering. CC is, by the way, what I consider to be one of the best Cell providers out there. Keep up the good work .

        reply to Tom

        • Ashley at Consumer Cellular says

          Thank you for posting, Tom. Customer feedback is really important to us, as it helps us create better plans. I’m quite happy to pass this on to our management team. We appreciate you taking the time to share your thoughts, and we hope you have a great day!

          reply to Ashley

  59. Patty says

    AT &T and Verizon just announced unlimited data plans. Is that on the horizon for you also? I love Consumer Cellular and have been a customer for over 5 years but unlimited data sure is tempting me to switch.

    reply to Patty

    • Ashley at Consumer Cellular says

      Thank you for asking, Patty! At this time, we don’t have any unlimited plans to announce. We’ve found that many of our customers save money with our service over unlimited options, as they have usage that varies each month. That way, they aren’t paying for a lot of data that is going unused. Since our plans can be changed at any time, our customers have a great deal of flexibility. We’re happy to discuss your plan with you or answer any questions you may have at 888-345-5509. We appreciate you taking the time to post, and we hope you have a great day!

      reply to Ashley

  60. martha says

    I love Consumer Cellular. I’ve been a customer for several years. I currently have the family plan with several of my grandchildren on my plan. I would like to add another line, but we’re at the maximum number of lines allowed. Hopefully they will offer a plan with an option for more lines on the plan. I would like to get my elderly father a line.

    reply to martha

    • Ashley at Consumer Cellular says

      That’s great feedback, Martha! We’re happy to pass that on to our management team. Your father can always get an account of his own, and we’re happy to help you both set that up at 888-345-5509. Thank you for posting, and for being such a wonderful customer!

      reply to Ashley

  61. frank says

    Question – I have the 15 buck month plan – Will you still upgrade me to next plan automatic if I go over the minutes ?

    reply to frank

    • Ashley at Consumer Cellular says

      That’s a great question, Frank! Our automatic upgrade option works for each plan. In your case, our $15 plan offers 250 minutes. If in a given month you exceed that, we’ll automatically upgrade you to the next plan, which has 1,500 minutes. You won’t need to do a thing! We’re happy to tell you more about this feature or answer any other questions if you call us at 888-345-5509. Thank you for taking the time to post!

      reply to Ashley

  62. Dol says

    Can I call canada from florida with Consumer Cellular? Also, can I text Canada?

    reply to Dol

    • Ashley at Consumer Cellular says

      Great questions, Dol! You can call and text Canada with your Consumer Cellular service. We offer very affordable international rates, which you can view here on our site. That way, you can stay in touch with loved ones both near and far. If we can answer any questions you may have about calling internationally, please call us at 888-345-5509 and we will be happy to assist you. Thank you for taking the time to post, and we hope you have a great day!

      reply to Ashley

  63. Salvador Matos says

    I have been a costumer for about a year now and I am very please with your service and support. I have a total of four lines. You guys did great by providing unlimited minutes on the $30.00 plan.
    Upgrading the Data plans will be give a great asset to the company, no doubt about it.
    I talk to all my friends and family about your great service. Keep up the good work.

    reply to Salvador

    • Ashley at Consumer Cellular says

      Thank you for posting, Salvador! We appreciate you telling your friends about us, and we hope to serve you for years to come!

      reply to Ashley

  64. Bob says

    I sure wish you guys would decide to service Canada. We travel a lot in Canada & can’t use our phone. I had to go out & get another carrier to use when we travel…I MISS CC – one family member still has it & I have to use the “other” one….but, if you decide to serve Canada, I’ll be the first one to come back!!!

    reply to Bob

    • Ashley at Consumer Cellular says

      Thank you for your post, Bob! At this time, we don’t offer service in Canada, but if that should change, we’ll be sure to let all of our customers know. We appreciate you taking the time to post, and we wish you many happy travels wherever you go!

      reply to Ashley

  65. Brent Schulz says

    I love CC and your customer service is top notch! CC proves US companies can compete and still hire Americans for phone support! I also would appreciate more options for data limits. In addition, your automatic upgrade feature is great but should trigger only after cost of additional minutes/texts/data exceeds the upgrade charges. (10 minutes of talk time overage at $0.23/min. would not cause an upgrade.) An automatic downgrade feature would also be great in lieu of customers having to log in and manually change it. Keep up the great work and thank you for keeping Americans employed!

    reply to Brent

    • Ashley at Consumer Cellular says

      Thank you for posting, Brent! We’re glad that you enjoy the convenience of the automatic upgrade feature. I’m happy to pass your feedback on regarding our data plans and a downgrade feature to our managers, so thank you for sharing your ideas with us! We appreciate you posting, and we hope you have a great day!

      reply to Ashley

  66. Kay Blair says

    I love Consumer Cellular ,my husband got us started and we never had any problems with dropped calls, loosing a tower or even the tin roof on our house interfering with the signal. I love that I can add or subtract on my plan and my wi-fi device has been the best internet connection I have ever had for the price. I have been trying to get some of my friends to switch, but even though none have switched I will keep on trying.

    reply to Kay

    • Ashley at Consumer Cellular says

      That’s great to hear, Kay! We’re so glad that our flexible plans work well for your needs, and that your coverage is good as well! Thank you for reaching out to us with your kind words.

      reply to Ashley

  67. Robert Koff says

    I am thinking of changing carriers. The 5 gb of shared data seems a little low. I do use w-ifi, but I do travel to areas where I need data and there is no way to get wi-fi. I have heard conflicting reports about your data. Do you turn the data off completely after the 5 gb. is reached, or do you charge for additional data. If so, what is the charge.
    When there is more than one number on an account it would be helpful to have a way of adding data (ie when you place an additional line on your account additional data could be added also.

    reply to Robert

    • Ashley at Consumer Cellular says

      I’m happy to provide some additional information regarding our text and data plans, Robert. Our largest Connect plan features unlimited messages and 5GB of data. Once you have exceeded the 5GB maximum, you will be billed an additional $10 for each extra GB used. You may also experience slower data speeds after 5GB of use. The maximum amount of data available in any billing cycle is 12GB. If you reach this amount, your data use will be suspended until the next billing cycle starts. We understand that at times, you may need a little more data, so we’ve found this to be a great option for our customers. I’m also happy to pass your feedback regarding additional data per line on to our management team. If you have any other questions about our plans, we’re happy to answer them at 888-345-5509. Thank you for posting, and we hope you have a great day!

      reply to Ashley

  68. Michael says

    Do you charge a line access fee like Verizon does? If so, how much per month?

    reply to Michael

    • Ashley at Consumer Cellular says

      Thank you for asking, Michael. If you have a single line on your account, you’ll just need to pay for your monthly plan and any taxes or fees for your area. If you add another line to your plan, you will see an additional $10 line fee each month. That’s it! We believe in being straightforward, and making your plan simple to understand. We’re happy to answer any other questions you may have about our service at 888-345-5509. We appreciate you posting today!

      reply to Ashley

  69. Karen says

    I love Consumer Cellular but their plans are just ‘off’ for me. I use the 200MB, 2000 text plan, but that’s only because I usually go just over 30 mb of data. If it was upped to 50mb, I could most likely stay on the lower plan. I’m one of those phone users who uses the phone only when away from the house, texts with only family members and really don’t use the phone as a phone all that much! But data? For some reason, the phone just uses it! I rarely do anything without being connected to Wifi.

    reply to Karen

    • Ashley at Consumer Cellular says

      Thank you for posting, Karen. We do our best to create plans that work for all of our customers, but we understand that some people have usage that falls between two plan options. I’m happy to pass your request for a slightly larger plan on to our management team, so thank you for the suggestion! As for your data usage, we recommend turning off background data and always keeping Wi-Fi turned on. That way, you can keep your unintended data usage to a minimum. I reviewed your account, and I see that we’ve been able to walk you through doing that with your Moto G EXT. If we can assist you with anything else, we’re happy to help at 888-345-5509. We appreciate you posting, and we hope you have a great day!

      reply to Ashley

  70. Julia says

    While I do agree that, as other have commented, additional data would be more useful than texts, or even a choice between the two, it’s truly refreshing to see rates go down while adding service. Is there any chance that you guys could take over Comcast? They could certainly learn a few lessons from CC!

    reply to Julia

    • Ashley at Consumer Cellular says

      Thanks, Julia! At this time, we’re sticking to the cellphone business, but we certainly appreciate your kind words. Thank you for posting!

      reply to Ashley

  71. Ed says

    I would like to add my iPad to my account, if so what would the charges be?

    reply to Ed

    • Ashley at Consumer Cellular says

      Thank you for reaching out to us, Ed. It sounds like you’re wanting to add a SIM card for your iPhone to your account. It’s just $10 additional each month to add a line of service, and your iPad would share data with the other devices on your account. Please keep in mind that we can’t guarantee that all features of your iPad will work with our service, as it isn’t a device we offer. We’re happy to help you get started at 888-345-5509 if you like, or you can pick up a SIM card at your local Target store or order one on our website here. We appreciate you taking the time to post!

      reply to Ashley

  72. Bill says

    Sadly you’ve raised the plan rates to your most sensitive customers, primary phone with limited data needs. Was hoping CC wasn’t aspiring to be like all the rest of the cellular guys. Your plan rates now afford little to no advantage to many other plans. Maybe reassess your programs specific to seniors who simply want to make calls to family & friends for a few hours each month. 250 is too low.

    reply to Bill

    • Ashley at Consumer Cellular says

      That is great feedback, Bill. We’re always looking to provide options that fit the diverse needs of our customers, whether they want a lot of data, or just a little. I’m happy to pass your feedback on to our management team, so thank you for reaching out to us. We don’t have any updates to our plans at this time, but if they should change in the future, we’ll be sure to let our customers know on our website and here on the blog. Thank you for posting, and we hope you have a wonderful day!

      reply to Ashley

  73. Carolyn says

    Do you offer a plan with at least 10 gb?

    reply to Carolyn

    • Ashley at Consumer Cellular says

      Thank you for asking, Carolyn. Our largest Connect plan includes unlimited text messages and 5GB of data. You can view all of our flexible plans here on our website. We’re happy to talk with you about your usage needs and recommend a plan to you. Just give us a call at 888-345-5509, and we will be ready to assist you. We appreciate you taking the time to reach out to us today!

      reply to Ashley

  74. Michael says

    All the other carriers now offer an unlimited data plan – why don’t you?
    If you did I’d switch to Consumer in a minute!

    reply to Michael

    • Ashley at Consumer Cellular says

      Thank you for asking, Michael. We find that many people who are paying for an unlimited plan end up using paying for data they aren’t using. That’s why we offer flexible plans, so that if you find yourself using just a few gigabytes one month, you can switch to a smaller plan and save money! We’re happy to talk with you about how you use your phone to see if we would be a good fit. Just give us a call at 888-345-5509 at your convenience. We appreciate you taking the time to post, and we hope you have a great day!

      reply to Ashley

Leave a Reply