Get ready to raise your glass and celebrate—we’ve just been named “#1 in Customer Service among Wireless Value MVNOs” for the 17th time in a row by J.D. Power! That’s an incredible 17 consecutive wins, cementing our place as the undisputed leader in customer service. When it comes to delivering excellence, we’re not just consistent—we’re unstoppable!
J.D. Power’s annual ratings aren’t just handed out—they’re earned through rigorous evaluation. They consider a range of customer-based factors, scrutinizing the quality of service across six different customer care channels: store, phone, website, app, social media and text. This year, 17,949 customers shared their experiences, and once again, we came out on top.
With an outstanding score of 877, we soared 12 points ahead of the second-place provider. And that’s not all—being named “#1 in Customer Service among Wireless Value MVNOs” for the 17th consecutive time also makes us the “Most Awarded Brand for Wireless Customer Support among Value MVNOs!” 🏆
We’re thrilled to share this news with you because it’s your loyalty and trust that have made this achievement possible. We can’t thank you enough for being a part of our journey and for helping us reach this remarkable milestone.
Here’s to 17 awards, and here’s to you! We’re deeply grateful for your continued support and promise to keep delivering the outstanding service you deserve. Cheers to many more years of excellence! 🎉