We at Consumer Cellular are so excited to announce some incredible news; we have been named “#1 in Customer Service among Wireless Value MVNOs,” 14 times in a row by J.D. Power! This makes us the “Most Awarded Brand for Wireless Customer Support among Value MVNOs.”
J.D. Power’s annual ratings consider a range of customer-based factors critical to each product or service. Their study of wireless carriers evaluates companies across six customer care channels: store, phone, website, app, social media, and text. We are so proud to receive this award and even more ecstatic to share the news with you!
The J.D. Power Award is the ultimate seal of approval since the winners are chosen through in-depth analysis of customer experiences and opinions. To receive this honor once is a hard-earned feat, so you can imagine how much it means to us to be recognized a fourteenth time in a row as “#1 in Customer Service among Wireless Value MVNOs.” This makes us the “Most Awarded Brand for Wireless Customer Support among Value MVNOs.”
We especially want to thank you, our customers, for this honor as it reflects your feedback. We are now more determined than ever to maintain and elevate the high quality of service you expect from your favorite cellular carrier. When they say, “walk the walk and talk the talk,” that is precisely what we at Consumer Cellular are doing!