Setting Up Your Voicemail and Greeting is Easy—Here’s How

Setting up and customizing your voicemail is one of the most straightforward yet essential steps for fully enjoying the convenience of your cellphone. It makes sure that you never miss an important message—and that anyone calling will know for sure that they’ve reached the right person.

Voicemail is a free feature with your Consumer Cellular service and can be set up simply by holding down the “1” key on your phone and following the prompts. You can even follow our step-by-step “How To” video on how to set up voicemail to make sure you’ve done it correctly.

Once your voicemail is up and running, you’ll want to record a personalized greeting. The steps for this will be slightly different depending on the operating system of your phone (Android or iOS).

Here’s an overview of how to record a voicemail greeting for either type of phone.

Recording a voicemail greeting on Android phones:

  • On Android devices, open the Phone app.
  • Then, press and hold “1” to call your voicemail.
  • Now, enter your PIN and press “#”.
  • Press “*” for the menu.
  • Press “4” to change settings.
  • Press “1” to change your greeting.
  • Make sure to follow all the instructions.

Recording a voicemail greeting on iPhone (iOS):

  • Open the Phone app — the app that you use to make phone calls and track your contacts — and tap “Voicemail” in the bottom-right corner.
  • Tap “Greeting” in the top-left corner. Your iPhone will take a few moments to fetch and load your current voicemail greeting, which you can play using the controls in the middle of the page. 
  • If you don’t have a voicemail already set up, “Default” will be checked. To set up your greeting, check “Custom.”
  • When you’re ready to begin recording, tap on “Record” and begin speaking. Once you begin recording, you’ll see the line turn red. This indicates how much time you have left.
  • When you’re done recording, hit “Stop.”
  • To listen to your recording, tap “Play” on the left-hand side of the screen.
  • Once you’re happy with your recording, tap “Save” in the top-right corner.

Need inspiration for your message? Here’s a basic greeting that’ll work in most situations:

  • “Hi, you’ve reached [your name]. I can’t come to the phone right now. Please leave a message, and I’ll get back to you as soon as possible.”

If you’re not always near your phone or keep it on silent most of the time, you might also want to tell callers a better way to reach you.

As a final check, once you’ve set everything up and recorded a message that you’re happy with, make a test call. Call your number from someone else’s phone, and you can hear how your message sounds. If you don’t like it, now that you already know how to make your own voicemail, simply start over again. And if you do—congratulations! Callers will now know they’ve reached you, and you can be sure of getting your most important messages.

19 Thoughts on "Setting Up Your Voicemail and Greeting is Easy—Here’s How"

  1. Anibal A Monto says

    I need to unlock my Samsung Galaxy A10e purchased from consumer cellular. I meet the requirements to unlock it

    reply to Anibal

  2. Robert W Chalmers Sr says

    I’m thinking about changing carriers. I and my wife are on my son’s account with Verizon. We but have Galey J7V phones that we’ve had for a while. It may be time for us to change. We would want to keep using Verizon service though. Is this possible and what phones would you suggest? We are not gamers so text, talk and email would suit us.

    reply to Robert

    • Hi Robert, thanks for your question. We don’t actually use Verizon towers to provide service for our customers. We offer AT&T and T-Mobile towers to provide service, so depending on your exact location, we would connect you to the network that works best for your area. If you’d like to take a look at the phones we offer to see if there is one that best fits your needs as well as your budget, check out our website here.

      reply to Jacob

  3. Donald Berger says

    I am very disappointed to see that you have resorted to a scam, i.e. advertising the 4G phone base for $44, when it actually costs $79.

    reply to Donald

  4. Walter Shore says

    I just setup my mothers Consumer Cellular voicemail. She is telling me that the number of rings before the voicemail answers is too short. Is there a way to change this setting? I have go all over the voicemail messaging menus but I don’t see anyway to change this setting.

    reply to Walter

  5. Charles Nelson says

    I have a new Consumer Cellular Home Phone Base hooked up to my former land line. I need to adjust the phone rings on the base so the phone answering machine (voice mail) kicks in before the base. Can this be done? On the old base I hooked my phone into the phone2 slot. I couldn’t get this to work on the new unit. Is there a programing code? Where/how do I accomplish this task?

    reply to Charles

  6. Susan Helmann says

    Can’t get my android phone to accept the #1 key. Get a recording that says “The wireless person is not available, please try again” What am i doing wrong?

    reply to Susan

  7. william moodie says

    was given a grandpa from the family o a deceased.
    can I use it and iff so how do I set it up?

    reply to william

  8. Mike Griswold says

    We bought a relative the CC Z-Max 10 smart phone and added his new line to our account. He lives 100+ miles. We forgot to set up his voice mail when we took the phone. He might not be able to navigate setup himself. He is on our account and we have his info. Can we activate his VM remotely?

    reply to Mike

  9. Larry says

    We are consumer cellular customers currently and future iPhones are rumored to be solely eSim model, I.e., no physical SIM card.. will CC support eSim only iPhones starting with iPhone 14?

    reply to Larry

  10. Dennis Miner says

    How do I find my email password on the website? Do I need to call?

    reply to Dennis

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