The Consumer Cellular Blog

Ever heard someone say, “Just switch to an eSIM,” and wondered what they meant? You’re not alone. It sounds technical, but the idea is simple and it might make your next phone upgrade even easier. Quick Answer: What Is an eSIM? An eSIM is a digital SIM card. It does the same job as...
You know the loop. You say “representative.” It asks you to describe the problem again. You press zero. It starts over. New research from Consumer Cellular suggests that loop costs companies more than patience. More than 8 in 10 people we surveyed said they’d consider leaving a company over an automated system that gave...