Awards & Recognition

Consumer Cellular has been ranked by J.D. Power as “#1 in Customer Service among Non-Contract Value Wireless Providers, 6 Times in a Row!” The awards are based on the results of the J.D. Power 2016 V2 - 2019 V1 U.S. Wireless Customer Care Performance Study, which focus on the experiences of wireless service customers who made a sales transaction with their current carrier.

Consumer Reports subscribers have rated Consumer Cellular highest in the magazine's annual review of cellphone service providers for 6 of the last 7 years. The 2017 rankings were compiled from a survey of over 100,000 subscribers, who graded carriers in eight different categories including value, voice and text quality, and customer support. Consumer Cellular's 2016 and 2017 composite scores of 89 out of 100 outpolled even the “Big 4” carriers!

In June 2018, a consumer survey conducted by the nationwide customer experience firm Market Force Information named Consumer Cellular the favorite wireless cellphone carrier among non-contract providers for the third year in a row. Carriers were ranked in multiple categories to determine customer satisfaction and loyalty. Consumer Cellular came out on top for best value, best coverage, fewest dropped calls, easiest to change plan, and best flexibility, among others.

Consumer Cellular is regularly listed as one of America’s fastest growing private companies by Inc. Magazine, which has published its annual Inc. 5000 rankings since 2007.

Further demonstrating its commitment to customer satisfaction, Consumer Cellular has been accredited by the Better Business Bureau since 1999, continually earning a rating of A+ or A-.

The Portland Business Journal honored Consumer Cellular in 2016 by placing the company on its annual list of Oregon's 100 Fastest-Growing Companies. This was the seventh consecutive year Consumer Cellular earned a spot among Oregon's top performers.

John Marick, co-founder and CEO of Consumer Cellular, was selected as one of Ernst & Young's 2011 Entrepreneur of the Year finalists. John and his employees make Consumer Cellular different–by providing affordable cell phone plans with no contract and exceptional service.